Complaint volume
107 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Honda HR-V Complaints
107 consumer-submitted complaints on record for the 2024 Honda HR-V, grouped by component category.
107 Total complaints
8 Crash reports
1 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 1 fire report, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 10 complaints, with an average reported failure mileage of 17,103 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Honda HR-V complaints?
8 Crash
1 Fire
7 Injury
0 Fatality
8 Towed
6 Medical attention
What are the most common 2024 Honda HR-V complaint categories?
STEERING 43
UNKNOWN OR OTHER 10
ELECTRICAL SYSTEM 7
VISIBILITY/WIPER 7
SERVICE BRAKES 6
SEAT BELTS 5
FORWARD COLLISION AVOIDANCE 3
ENGINE 2
EXTERIOR LIGHTING 2
FUEL/PROPULSION SYSTEM 2
107 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2024 | STEERING | What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system appears to have malfunctioned. It is available for inspection upon request. How was your safety or the safety of others put at risk? I felt slight, momentary resistance when turning the steering wheel, mainly to the right. The resistance would then suddenly disappear and the steering wheel then lurched forward up to about 1" in the direction that I was turning the steering wheel, causing a bit of oversteer. I fear that this problem could develop into a full failure of the steering system while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, although I have a service appointment scheduled with a dealer to discuss and investigate this problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No. When did they first appear? 10/3/2024 | Crash: No Fire: No | Unknown |
| Aug 2024 | STEERING | I am reporting a major steering issue with my relatively new 2024 Honda HR-V, of which I’ve been driving since September of 2023. I recently started noticing jolting in my steering wheel when making even a slight turn, such as to adjust my positioning in a highway lane. It can best be described as “sticky steering,” and based on recent research I found reports of other Honda consumers complaining about this exact issue. According to this article [XXX] ) it appears to have something to do with a defective steering gear part. This is extremely dangerous to my safety and makes me extremely upset that this is occurring in a practically brand new vehicle. Please help and have Honda do their part in rectifying the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2024 | STRUCTURE:BODY | Bought 5/28/24 a little over 2k miles on it. Noticed paint changing color on 8/3 at night when raining. Next morning the speckles of paint that the rain drops hit that were white disappeared. That night I was also frayed because there had been this foggy what looked like water stains on my windshield that the wipers weren’t cleaning off everytime it rained. Thought it was my windshield wipers or something I was doing with the condensation in the air when it rains. 8/8 downpour all day and my Car panel is completely white and in The morning it was gone. Contacted Mohawk Honda and said come there or go to nearest certified dealer ( I live 4 1/2 hours away from my home town where I bought it) went to nearest dealership they reviewed it and said It’s environmental or someone painted it but Honda has no record of it being repainted. They said it wasn’t covered under warranty and to call my insurance. I went there with pictures of other cars with the same year and model That posted pictures of their car paint doing the same thing and they said those cars could have been in a parking lot and someone threw battery acid on them. My issue is a safety issue because I have it on both windshield and panel Of car and on the windshield it is invisible until it rains and becomes Dangerous on highway when rain it hitting the windshield and wipers Are not able to take off the hard water stain like film on it. Corporate said the dealerships are privately owned and they Don’t always work together. Mohawk Honda(scotia ny) wanted piazza honda (Philadelphia) to repaint my body and they Would buff my windshield. Corporate was nice but nice doesn’t save lives. They said no one likes a finger pointed at them and gave Me specific instructions when I go to Mohawk Honda to find out why regional managers decided it was vandalised. As a new car owner with a warranty I shouldn’t have to go through this and I have to drive with defect windshield for two weeks and my Paint is still defect | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | Emissions systems problem | Crash: No Fire: No | Unknown |
| Aug 2024 | EXTERIOR LIGHTING | Warning light keeps coming on the gauge saying clean windshield or your safety features will not operate. Comes on as soon as I drive car into my garage. Came on even after washed the car by hand. Been to the dealer twice and the second time they changed the camera in the windshield. Light came back on 3 days later. There is an electrical issue because the rear led cargo lights remain glowing even after turning off car. This was also addressed at the dealership. This is definitely a safety concern is my safety features will not operate if “windshield is dirty “. The car has only 1800 miles on it. | Crash: No Fire: No | Unknown |
| Jul 2024 | VISIBILITY/WIPER | What component or system failed or malfunctioned, and is it available for inspection upon request? The windshield of my 2024 Honda HRV exploded into pieces while the car was parked. The windshield was inspected by the dealership. How was your safety or the safety of others put at risk? The sudden explosion of the windshield posed a significant safety risk, as shattered glass could have caused injuries to anyone nearby. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been confirmed by Stockton 12 Honda in Sandy, UT, where the windshield was replaced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes, my dealership inspected the vehicle or the windshield, and after getting approval (2 days) they approved the replacement. . Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs indicating a problem with the windshield prior to the explosion. The car was parked and unattended when the incident occurred. Additional Details: Mileage: 11,520 miles. Incident Details: The car was parked during my work hours. Surveillance footage confirmed no one had tampered with or touched the vehicle. Action Taken: Stockton 12 Honda in Sandy, UT replaced the windshield, but it took over a month due to a backlog of similar cases. According to the dealership, more than 55 other Honda HRVs had experienced the same issue. Since there are so many people with the same issue, why HONDA still didn't do a formal recall? Please, help us on that. | Crash: No Fire: No | Unknown |
| Jun 2024 | SUSPENSION | My car has a warning of gauge display on the warning says: Range & Fuel , my gas tank is always full. also when I brake the car made a movement if the motor mounts are old and not holding my motor of my vehicle. | Crash: No Fire: No | Unknown |
| Jun 2024 | WHEELS,SERVICE BRAKES,LANE DEPARTURE | I was driving and the car suddenly started shaking. The car began losing control and I came to a stop as a curb was hit. A further inspection revealed my CV Joint was broken. I did not hit anything to cause the CV joint to be broken. Also the departure lane was not activated | Crash: No Fire: No | Unknown |
| May 2024 | VISIBILITY/WIPER | The windshield crack from a very small pebble strike out of all the cars I’ve owned I’ve never seen one break so easily it is a joke all the windows on the vehicle are flimsy and poor quality it crack near the bottom center edge just from finishing the drive home on a rural drive | Crash: No Fire: No | Unknown |
| May 2024 | VISIBILITY/WIPER | Glass cracked on the front windshield. No known rock or anything broke it. Seems like cheap glass and others have same experience. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | In our 2024 Honda HRV, If you are holding the steering wheel at 12 and turn it to 12:02 or to 11:58 there is stickiness, once the going past the stickiness there is then a jerk in the wheel. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The steering wheel sticks when traveling straight. In order to maneuver the wheel a bit to stay in the lanes you have to jerk the wheel. It is not smooth but sticks and need to jerk the wheel. | Crash: No Fire: No | Unknown |
| Apr 2024 | VISIBILITY/WIPER | Sudden HARD braking when a vehicle is passing Windows that do not close properly and are then prone to sudden slamming shut (will eventually shatter) Have been in to have these repaired only to have them not repaired and even refused due to dealer fear of not being reimbursed This is an ongoing issue with honda | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | Steering gear box defective my steering was sticking and pulling me both to the right and left had to keep correcting the steering. The problem was there earlier but thought it could be the lane assist however lane assist was not activated. The problem started out not too bad but got progressively worse. Had to fight steering car to keep on my lane. Took to dealer on March 7th 2024 . They told me car was not safe to drive. So car is on lot at dealers and the part is backordered the Eta for part is 9/6/3024 purchased car in July2023 has about 5000 miles. On it now | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | Vehicle is brand new and has is issue where when the steering wheel is straight, the vehicle pulls left often into the direction of opposite traffic. And in order for the vehicle to drive straight, the steering wheel has to be tilted to the right. I have seen identical complaints to this on reddit and people share my concern. It is available for inspection depending on the needs to assess this issue. I took the vehicle for an alignment at the dealership I purchased this vehicle from last week or so and the issue persists exactly as before I dropped off and they seem to not have a fix for this safety issue, making me concern for my safety when driving this vehicle. (Ourisman Honda of Laurel) This puts me and other drivers at risk! A service member confirmed this issue during a diagnostics drive. The vehicle steering wheel has not been inspected by any party as they have no fix for this safety issue at this time. (potentially a major safety issue) There are no indications of this issue and have seen many owners of the 2024 and 2023 model with this safety concern on online communities. This issue bas appeared since day of purchase of this vehicle on the 20th of March and makes me question my/others safety and my purchase. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The steering is sticking. It started around 4,000 miles and has gotten progressively worse at now 9,000 miles. It makes the vehicle very difficult to drive and very dangerous in rainy conditions because I am afraid it is going to slide having to snatch the steering out of a curve on a wet road! It's like a build up of pressure where the steering wheel wants you to go in one direction and you have to break it free to be able to turn. It is a constant battle, even on straight roads. Just a constant jerking motion to even drive it straight! I travel a road every day with 4 round-a-bouts and I have to break the steering out of the curve every time. If I am sitting at a dead stop with my hand resting on the steering wheel, it's like after a few seconds the pressure breaks free and it allows the steering wheel to turn and my hand to fall to the side with it. I have never encountered such a thing! I hate it! It is DANGEROUS! I cannot believe I have a new vehicle that I absolutely hate to drive because of this!!!!!!!!!!!!! There wasn't an incident but I am putting 11/15/2023 below because that is when I had to drive it in the rain out of town and was literally terrified at the way it drove! I don't remember the exact date it started but I remember that day for sure! | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | [XXX] When I purchased this vehicle it had four miles on it and had just been also purchased on the 5 it appears from Mexico and brought here to Honda South in morrow ga . No information was told to me about the recall nor was it on or disclosed to me . Next day I download the apps for my car to use and immediately I was stopped with alerts for open unrepaired recalls . When the dealership was confronted they said the manager wasn’t there to come back Tuesday . I seen where this is not only a recall but a stop sell and a non compliance ordered . Until repair or replacement inspections have been done . Now once the repair would have been made the system then would have been cleared of it . But obviously they purchased it from the import regardless of the letter sent out by NHTSA on [XXX] To Mr. Blank with Hondas campaign manager [XXX] . Honda south completely dismissed the importance of safety in disregards to the public safety and the warnings put in place . They then gave me a service dept. Receipt as if I came in for it not as a new customer falsely claiming and stating they received deductible in cash for an inspection. It stated it passed and no repair needed . They never did any of this but instead used it to clear the recall as if I was a previous owner receiving a notice . Then knowing it hadn’t been checked I went to another dealership to see if I could get the inspection and they said that in the system it showed I didn’t it yesterday and also had repairs and part numbers billed to the warranty company. I have everything that shows the deceptive actions I would love to see them prove in camera of all the fraudulent claims and proof they worked on it . They used and falsified government documents and records leaving inaccurate data and jeopardizing my and everyone else’s safety . You don’t know it’s bad til an actually accident happens it’s too late . Now they screwed my loan abusive forces of power . Please help take action INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U. | Crash: No Fire: No | Unknown |
| Mar 2024 | VISIBILITY:REARVIEW MIRRORS/DEVICES | See attached document for complaint | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | For the second time, while driving normally, with no obstructions in my lane ahead of me, my car’s collision mitigation system abruptly and harshly hit my brakes while warning sounds deployed. This was enough to cause me and my passenger to leap forward in our seats; thankfully we were wearing our seatbelts. I have not been to the dealership yet for this issue, but will tell them at my first oil change. I’m really angry because the jolt this faulty sustem gave us was enough to trigger a panic attack or even a heart attack. | Crash: No Fire: No | Unknown |
| Feb 2024 | FUEL/PROPULSION SYSTEM | Gas Mileage and Fuel Consumption Report with Safety Concerns [XXX] & [XXX] 2024 Honda HRV I am reporting a critical concern related to the gas mileage reading and fuel consumption of my 2024 Honda HRV. Despite the recent diagnosis conducted by the manufacturer service center, the issue persists. The displayed gas mileage on the dashboard indicates a range of 17/19 city/highway miles per gallon, which significantly deviates from the expected fuel efficiency for this vehicle. Additionally, a maintenance request sign has appeared on the dashboard at only 2700 miles. This is an unexpected occurrence and adds to the concerns regarding the overall performance and reliability of the vehicle. The persistently inaccurate gas mileage readings, coupled with the maintenance request sign appearing prematurely, pose safety risks by potentially leading to unexpected breakdowns and compromising the overall reliability of the vehicle. I appreciate your immediate attention to this matter and expect timely updates on the resolution progress. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | I parked, turned the car off and then my boyfriend, me and my dog went for 30 min walks. When we came back, we started seeing smoke coming out from a front hood, there were also flame on the right front side of the car. I immediately called 911 to describe the situation. While we were waiting for fire department, the car exploded. Insurance report stated no visual sign of tampering and fire department stated same thing. | Crash: No Fire: Yes | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | I woke up MLK day to find that my side left mirror had cracked, from top to the middle of the mirror, just a straight line. There was no damage to the rest of the car, no indication of anything hitting the mirror, just a clean crack, eventually the crack when through the whole mirror. I then reported to my honda dealership who then told me the side mirror is on back order which is causing a safety issue because it is challenging to drive when a mirror split it half, it throws off what I am looking at as I am driving There was no warning of an issue, just cracked and the car was parked in our driveway | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | The HRV LX owner manual states that clicking the unlock button on the key fob one time unlocks only the driver door. And 2 clicks will open all doors and tailgate. This is a safety feature that’s been around for over a decade. Unfortunately, when I click the unlock button once, all doors and the tailgate unlock. My dealer (Dennis Smith, Rohrich Honda) told me the manual is correct and all doors should not be unlocking with 1 single click. He suggested I adjust the door settings. There is no such setting to adjust the fob/unlock settings on the LX trim. Smart Entry can be adjusted in such a way, but LXs do not have Smart Entry. This is a defect with the fob itself. I did some research and other LX owners have stated they noticed the defect as well. As it stands, there is no possible way for me to unlock only the driver door. This is concerning as it is a safety feature and the manual states it should work properly, and yet it does not. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The steering wheel gets “sticky” when driving straight. An incident has not happened yet but it makes me uneasy to drive bc at times I have to jerk the steering wheel which can potentially cause over correcting. There are not any warning lights and the vehicle is available for inspection upon request | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | My hrv has a twitching like feeling in the steering and steering sticks going around curves on the freeway. Sometimes when just driving straight I can feel the steering wheel jerking to the right. Fuel gauge is totally off. I can get to around 70miles of range left fuel light comes on and I drive about 2-3 miles and that 70 miles of Range will drop to 26 miles of range. I fill up around 12miles of Range left and it only take around 10.5 gallons to fill it up which the tank is suppose to hold 14gallons of gas. Cvt transmission is very jerky. Jerks more in cold weather and coming to a complete stop I get a very pronounced jerk | Crash: No Fire: No | Unknown |