Complaint volume
38 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Ford Edge Complaints
38 consumer-submitted complaints on record for the 2024 Ford Edge, grouped by component category.
38 Total complaints
5 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, back over prevention, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 15 complaints, with an average reported failure mileage of 5,589 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, back over prevention, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Ford Edge complaints?
5 Crash
0 Fire
4 Injury
0 Fatality
3 Towed
3 Medical attention
What are the most common 2024 Ford Edge complaint categories?
UNKNOWN OR OTHER 5
BACK OVER PREVENTION 4
POWER TRAIN 4
AIR BAGS 3
ELECTRICAL SYSTEM 3
SEATS 3
LATCHES/LOCKS/LINKAGES 2
STRUCTURE 2
ELECTRICAL SYSTEM,ENGINE 1
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1
38 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | BACK OVER PREVENTION | The contact owns a 2024 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image failed to function properly. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available. | Crash: No Fire: No | Unknown |
| Apr 2026 | BACK OVER PREVENTION | The contact owns a 2024 Ford Edge. The contact stated that while the contact's daughter was reversing, the rear-view camera seized. The contact's vehicle crashed into a vehicle that was parked behind the contact's vehicle. No injuries. In addition, the contact stated that the rear-view camera displayed a frozen image. The contact stated that the failure was not identified until after the crash. The image was still displayed on the rear-view camera display after the crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. No Police report was filed. The contact received a recall notification, NHTSA Campaign Number: 26V124000 (Back Over Prevention) however, the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown. | Crash: Yes Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,ENGINE | Warning lights came on, dashboard goes dark, engine felt to shut off and then restart especially when driving on interstate highways. Possible cause of serious injury or death. Dealer has not found problem, been to dealership 4 times in 5 months, over 70 days. Car has been inspected and nothing has been found to cause the problem. No advance warnings at time of all occurrences. First occurrence was in October 2025. My opion is an electrical issue. | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING,ELECTRICAL SYSTEM | Travelling on the expressway I received a warning on my dash that my steering had failed along with other warnings. I lost the power steering and it was very hard to maneuver. I took it to a dealer that said it was electrical (software) and they had to reset it. Why???? My concern is it could have caused an accident if my wife was driving because she would not of been able to steer it. Or if I was in the middle of a turn or lane change. This is very concerning as I'm worried about a re occurrence. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | My backup camera began malfunctioning in November 2025. Initially, the image became distorted, and shortly after, the screen went completely blank with a message instructing me to contact the dealership. I did so and was informed that my vehicle was not included in the recall and that I would be responsible for the repair costs out of pocket. I referenced the 15-year rearview camera extended warranty that applies to non-recalled vehicles. The dealership stated they were unaware of this warranty. As a result, I contacted Ford directly and opened a case with the Automotive Safety Office in November 2025. Today, I followed up with Ford to check on the status of my case and was told there has been no update. I was also informed that because there is no CSP number associated with the 15-year extended warranty for Edge models that are not actively recalled, Ford cannot take any action. I was essentially told that the warranty “does not exist,” despite the fact that it has been widely reported by major news outlets and automotive publications. I was further told that if my vehicle were currently at a dealership, they might be able to help, but since it is not, they cannot do anything. Ford also stated that while the issue could potentially be recalled in the future, there is no action they are willing to take at this time. This is a known Ford defect, and despite extensive documentation and public acknowledgment of the issue, Ford is refusing to repair it. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | Transmission failing less than 5,000 miles after having the transmission serviced at a dealership. Transmission shuddering and refusing to go into gear. | Crash: No Fire: No | Unknown |
| Jan 2026 | SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN | Crash: No Fire: No | Unknown |
| Dec 2025 | EXTERIOR LIGHTING | The right rear taillight assembly fell out while driving on an interstate. No apparent reason | Crash: No Fire: No | Unknown |
| Nov 2025 | LANE DEPARTURE,BACK OVER PREVENTION | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Oct 2025 | BACK OVER PREVENTION | The contact owns a 2024 Ford Edge. The contact stated that after shifting to reverse(R) and then to drive(D), the image from the rear-view camera was still displayed on the screen. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 9,000. | Crash: No Fire: No | 9,000 |
| Oct 2025 | AIR BAGS | The contact owned a 2024 Ford Edge. The contact stated that, upon pulling into a parking space, the vehicle suddenly accelerated on its own. As a result, the contact lost control of the vehicle, only coming to a complete stop after partially driving through a storefront. The contact also stated that the forward warning collision system failed to activate. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were not reported. The manufacturer was notified of the failure by the contact's insurance provider, and a case was opened. Upon investigation, the vehicle's incident recorder showed that the vehicle rapidly accelerated up to 17 MPH and that the contact did not depress the brake pedal. The failure mileage was 6,000. | Crash: Yes Fire: No Towed | 6,000 |
| Oct 2025 | UNKNOWN OR OTHER | On [XXX], while driving from Delaware to Massachusetts in her 2024 Ford Edge (purchased new in April 2024, now with roughly 19,800 miles on the odometer) on [XXX] in New Jersey, my wife experienced the cloth-panel shade of the "Panoramic Vista Roof" fall onto her. Obviously, this was a complete surprise and very dangerous to her in the control of the vehicle. She stated that about a week prior to the collapse of the shade, there had been some rattling coming from an undetermined area in the car. The Massachusetts Ford Dealer (Balise Ford - Wilbraham, MA) she brought the vehicle to stated the sunroof falling in was "not the result of a material defect." The dealership replaced the roof opening panel at a cost to us of $1120.00. The defective part was not obtained from the dealer after repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | The contact owns a 2024 Ford Edge. The contact stated that the hatch of the vehicle was designed to close automatically while the user owned the key fob, with the user's foot underneath the hatch. The contact stated that the hatch had been closing prematurely while the key fob was not near the hatch, and the hatch had hit both the contact and family members on the head. There was no injury sustained. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The manufacturer was notified of the failure and had sent engineers to diagnose the vehicle, but the engineers could not determine the cause of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 5,000. | Crash: No Fire: No | 5,000 |
| Jul 2025 | STEERING | Vehicle steering/power steering locks unable to turn at intersections almost cause an accident | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | The contact owns a 2024 Ford Edge. The contact stated while driving at an undisclosed speed, there was a backfire coming from the engine. The contact stated that the engine overheated and seized. No warning light was illuminated. The contact stated that failure had occurred within 30 seconds. The vehicle was restarted; however, the engine seized within 30 seconds. The contact stated that after several attempts, the vehicle was restarted, and the vehicle was taken to the dealer. The failure was not duplicated. The contact requested that the dealer keep the vehicle to continue diagnostic testing. The contact stated that previously the vehicle was taken to the dealer because of an abnormal fuel odor. The vehicle was diagnosed with purge valve failure. The purge valve was replaced; however, the failure reoccurred. The contact stated while driving at an undisclosed speed, several warning lights illuminated, and the contact heard a ticking sound coming from the vehicle. In addition, the contact noticed a burning odor before the engine seized. The vehicle failed to restart as intended. The vehicle was towed back to the dealer where it was diagnosed with serpentine belt and pulley failures. The serpentine belt and the pulley were replaced, and the vehicle was repaired. In addition, the contact was informed that the serpentine belt had been shredded to pieces. The manufacturer was made aware of the failure and a case was filed. In addition, the contact requested a buy-back. The failure mileage was 19,037. | Crash: No Fire: No Towed | 19,037 |
| May 2025 | BACK OVER PREVENTION | The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that employees occasionally reported that while reversing, the center display was blank. There was no warning light illuminated. The vehicle was taken to a local dealer; however, the contact was informed that parts were not yet available, and the vehicle could not yet be repaired. The approximate failure mileage was 4,700. VIN tool confirms parts not available. | Crash: No Fire: No | 4,700 |
| Apr 2025 | EQUIPMENT | The contact owns a 2024 Ford Edge. The contact stated that while driving at an undisclosed speed, the navigation system became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the Navigational System had experienced a glitch. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 8,995. | Crash: No Fire: No | 8,995 |
| Apr 2025 | LATCHES/LOCKS/LINKAGES | The contact owns a 2024 Ford Edge. The contact stated that the liftgate opened independently. While washing the vehicle with a brush and touching the bumper, the liftgate opened. While placing groceries in the tailgate, the tailgate closed and struck the contact on the head. There were no warning lights illuminated. The vehicle was taken to the local dealer, who determined that the intended liftgate opening and that the vehicle worked as designed. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 5,996. | Crash: No Fire: No | 5,996 |
| Mar 2025 | POWER TRAIN | When put into reverse, a warning of "gear will engage at low speed" appeared multiple times. Car has to be shut down and restarted to allow for gear to engage. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM | The contact owns a 2024 Ford Edge. The contact stated that the Ford Sync infotainment system failed to switch screens, and activated selected operations like the defroster, and displayed a black screen intermittently. The vehicle was taken to the dealer who diagnosed a software failure. The dealer had reset the computer several times; however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contract to the NHTSA Hotline to report the failure. The failure mileage was 3,000. | Crash: No Fire: No | 3,000 |
| Dec 2024 | UNKNOWN OR OTHER | Driving down I96 highway, the sunroof/moonroof shattered/exploded with no apparent cause. A loud popping noise followed by spider cracking and fragmenting glass was the result. After closing the top, the glass started to fall. No foreign objects found. Brand new vehicle, first time driving in severely cold weather, brought back to Ford dealership who found "no reports" of defective sunroof/moonroof. There were no cars in front or any overpasses that something could have been dropped from. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | The contact owns a 2024 Ford Edge. The contact stated while using the front driver's side seat heater, the seat heater failed to function as intended and burned the contact's lower back. The contact received medical attention for the burn at the emergency room. Additionally, the contact stated that the injury made it difficult to perform daily errands and tasks. The vehicle was taken to the local dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Sep 2024 | AIR BAGS | The contact owns a 2024 Ford Edge. The contact stated that while driving at approximately 2 MPH, a second vehicle crashed into the front passenger side of the vehicle. During the crash, no air bags in the vehicle were deployed. The occupants in each vehicle were transported to the local hospital but no injuries were reported. A police report was taken at the scene. The vehicle was later driven to the local body repair shop and it was determined that the vehicle was unrepairable. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 5,000. | Crash: Yes Fire: No Medical attention | 5,000 |
| Sep 2024 | SEATS | I have a 2024 Ford Edge SEL. The issue is the the driver front and passenger front head rests. The head rest is only adjustable up to down, not forward or back. The current position of the head rest with the seat in normal upright driving position forces your head into your chest and you are looking at the floor with no neck support. There is no position to adequately support your head and neck with the current headrest. It is tilted too far forward toward the windshield. Dealer confirmed. Dealer looked it over and said this is how its made. No warnings. Just the position of the headrest appears to be tilted extraordinarily too far forward. High potential for injury in a crash. What I'd like to see is an alternate Headrest to alleviate the angle the current one poses upon the drive rand passenger. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | The contact owns a 2024 Ford Edge. The contact stated while driving at slow speeds out of her driveway, the contact felt an abnormal sensation in the accelerator pedal, prompting the contact to look down to the floorboard. Upon looking up, the contact realized that the vehicle was reversing. The contact became aware that the vehicle had shifted into the reverse independently. The vehicle then struck the garage door, resulting in minor damages to the vehicle and garage door. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100. | Crash: No Fire: No | 100 |