Complaint volume
56 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
56 consumer-submitted complaints on record for the 2023 Volkswagen Tiguan, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
56 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 1 crash report, 0 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 6 complaints, with an average reported failure mileage of 36,539 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
56 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2023 | FUEL/PROPULSION SYSTEM | The vehicle stutters or hesitates when accelerating from a stop. This is even more prevalent when the car has first been started. This is a major safety issue as when my family is pulling out into traffic the car just lurches forward initially before then finally just taking off. It's almost as if there is a delay in fuel being sent to the engine to move it forward. It shakes a little and then goes really fast. You can hold your the gas peddle down some and the car won't move then after a second or two it finally accelerates without moving your foot at all. This is a brand new car. Seems incredibly unsafe especially when I have a family of 6 in the vehicle. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN,VEHICLE SPEED CONTROL | Happening within the first few weeks of purchase from new in November 2022. Delay and wildly inconsistent acceleration from a stop. This is most noticeable within the first 10 minutes of driving and is much worse when cold. Often, when accelerating from a stop, the vehicle does not move for several seconds; when the car does begin to move the acceleration is erratic and often results in wheel spin and a loss of control. We’ve nearly been t-boned on several occasions because the car’s acceleration is erratic. I’ve taken the vehicle to the dealer for service, they replicated the issue and said there is no fix. This is stated in the repair order which is attached. No warning or service lights. I do not feel this vehicle is safe for public roads. This issue is widely reported online and from speaking to the service department, widely know about. There should be a recall before someone gets killed. This vehicle has a fundamental safety issue. | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE | When I click the button to start the car and then quickly reverse, the system locks up. It's a safety hazard. It's happened to me 4 times. Twice on 7-14-23 and another two times within the last 3 weeks. | Crash: No Fire: No | Unknown |
| Jun 2023 | EQUIPMENT | While driving the unit will shutdown and reboot randomly, shutting down all functions. Dealer diagnostic showed no issues with the software or firmware. When using NAV or phone related functions the unit will also shut down randomly and reboot. In some cases , the unit will down and not respond to a hard boot by holding the power button down for 20 seconds. The power to the infotainment could cause the dash to shutdown. No warning or power codes were noted. | Crash: No Fire: No | Unknown |
| Apr 2023 | SEAT BELTS | Front passenger seat belt, when its in use the system activate the alarm and don't recognize that seat belt is in use. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER | On 2/8/2023 When starting my vehicle my digital instrument cluster did not display anything. (No Speedometer, tachometer, etc) While the cluster is not working, the Red "Level 1 Warning" light is displayed which tells you not to drive the vehicle. The issue was NOT resolved with restarting the vehicle, or letting it sit for several hours. The issue "self-resolved" the next morning and has not reoccurred (yet) I have noticed that on certain random starts the digital instrument cluster can take over 30 seconds to display any data. Bringing the Vehicle to the dealership, they found no codes indicating that the cluster/Digital Dashboard PRO did not function. The dealership said that they will not be able to diagnose the problem unless I bring it to them in the "unworking" state. However, the vehicle would be undriveable in that condition. | Crash: No Fire: No | Unknown |