Complaint volume
46 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
46 consumer-submitted complaints on record for the 2023 Toyota Tacoma, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
46 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, unknown or other, air bags. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 4 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 8 complaints, with an average reported failure mileage of 16,448 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
46 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2024 | STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM | The contact owns a 2023 Toyota Tacoma. The contact stated that while reversing, the RPM and engine surged while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that there was no coverage for the failure of the vehicle. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 0125-18. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 300. | Crash: No Fire: No | 300 |
| Apr 2024 | ENGINE | The contact owns a 2023 Toyota Tacoma. The contact stated that while driving at approximately 15 MPH and attempting to make a right turn, the check engine warning light illuminated, and the vehicle started jerking. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be diagnosed because the check engine warning light was not illuminated. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 2,000. | Crash: No Fire: No | 2,000 |
| Apr 2024 | STEERING,UNKNOWN OR OTHER,ENGINE | When starting the truck and warming up a minute or so and then putting in reverse to back out or forward to pull into a carport, idling in gear with your foot only on the brake, the engines surges/revs up with just the slight turn of the steering wheel causing an unintended speed increase. I believe that this could cause a minor accident. It does not appear to be caused by the engine having a fast idle when cold as the idle drops when you shift into a gear. What appears to be happening is the ECU over compensates for the slight strain caused by the power steering pump when you turn the wheel. My carport is narrow and does not align exactly with the driveway, you have to jog left a foot or two and then right to pull in or back out. At the second service visit on 12/12/23 the dealer then checked and observed this behavior and reported "This is normal operation and directly related to power steering pump activation when wheel is turned in any direction" The vehicle was purchased new last May and currently has 3,995 miles on it. I think it probably had this problem from new but I had mostly just pulled straight in and out of the driveway until the fall when it was mostly parked in the carport as it was not being driven as regularly. I don't think it does it as bad when fully warmed up which takes quite a while for this engine. | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER,BACK OVER PREVENTION | The camera is horrible. Very gritty and grainy I took it to the dealership they agreed. Tried replacing but it is still bad. I previously owned a 2020 Rav 4 and the camera was very crisp and clear. Camera should be just as good if not better for a truck. They have more blind spots. This has been an issue since I purchased the vehicle in December 2023 which is only about 5 months. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | The contact owns a 2023 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 24V152000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2024 | SEATS | The front driver's seat is loose and has movement/play. Described by dealer service tech as a 'wobble'. Seat is not fully secure/stable. Vehicle was taken to original delivery dealer (Dublin Toyota, 4321 Toyota Dr, Dublin CA 94568) for inspection, RO#[XXX]. The vehicle was returned without the issue being corrected. Received verbal response that the dealer was not able to do anything about it (incl replacement of components, etc. and was told other 2023 Model Year Tacomas exhibit the same behavior of the loose driver's seat). Called and spoke with Toyota Brand Engagement (800) 331-4331 as instructed by the service advisor. Ticket was recorded as case [XXX] and was closed without solving the issue. I was advised by the Toyota case in that case [XXX], where the agent recommended I speak with another dealer (Livermore Toyota) to get a second opinion before the case could get escalated. The vehicle was not repaired and I was sent home with the loose seat. Per the description from Repair Order [XXX], on [XXX]: "Cause: DRIVER'S SEAT SEEMS LOOSE AND WOBBLES.REMOVE SEAT ASSEMBLY AND CHECK ALL HARDWARE.EVERYTHING CHECKED OK.REINSTALL SEAT AND TIGHTEN MOUNTING BOLTS.CHECK WITH ANOTHER 2023 TACOMA VIN [XXX] . DRIVER'S SEAT OPERATION IS THE SAME. THANK YOU 2426" I strongly believe that a loose driver's seat that exhibits 'wobble' is unsafe and also causes discomfort / lack of confidence for the driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | Well there’s a recall for potential axle separation, but they say there’s no remedy, and they explain in the description what the dealership will do wondering why it will take until the end of April to start resolving the issue | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | The contact owns a 2023 Toyota Tacoma. The contact stated that while starting the vehicle in the morning, he heard an abnormally loud clicking sound coming from the rear end of the vehicle. The contact stated that the vehicle was shifted into drive(D) and the front wheels would roll but the rear wheels would seize. The contact engaged and disengaged the 4WD function for the vehicle to respond as needed. Additionally, the contact stated while driving at various speeds, the vehicle lost stability and started swaying from right to left in the rear of the vehicle. The contact stated the rear wheels would independently seize as if the brake pedal was depressed, causing instability and steering control difficulty. Additionally, the contact observed that while braking while following a curve in the roadway to the right or to the left, there was excessive vibration in the steering wheel and with the vehicle. The contact stated that the vibration was accompanied by an abnormal throbbing noise. The contact stated that once the steering wheel was straightened the abnormal sound stopped. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle needed to be re-aligned. The vehicle was repaired; however, the failure reoccurred. The contact drove the vehicle back to the same dealer and was advised that the failure could not be duplicated. The contact researched online and related the stability failure to NHTSA Campaign Number: 24V152000 (Power Train). The contact had not yet received the notification but observed that the VIN was associated with the recall. The manufacturer was informed of the failure. The failure mileage was 19,436. | Crash: No Fire: No | 19,436 |
| Mar 2024 | SUSPENSION,POWER TRAIN | I received a recall notice saying that welding debris on the rear axle could cause bolts to loosen resulting in parts falling off the truck and crashing. I have called servco Toyota Honolulu service department 3 separate times. Talked to a number of managers and representatives. The first time they said they cannot do the recall yet and are waiting for parts and procedures, would not give me a date and said I cannot schedule a service appointment. In the recall it is clearly laid out to inspect and retighten bolts, and replace any damaged parts. I asked why they cannot inspect my truck and retighten the bolts now, and they don’t have an answer. They said I would receive a call back so I waited from last week 2/27 and did not hear anything back. After calling again today I was told there is nothing they can do because they don’t have parts. However the recall clearly states that the truck needs to be inspected and the bolts need to be tightened. There are no additional parts necessary unless components have become damaged. Servco has shown Hawaii customers countless times that they truly do not care about their customers as this is the only dealership on island and people do not have any other choice but to return for terrible service. This recall is a safety issue and I do not feel “wait till April” is an acceptable solution to this problem as my truck is driven daily | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | Wiring harness on the vehicle is being completely replaced due to "rodent damage" according to the dealer. I am not an automotive engineer but if compromised wiring finally fails while driving I suspect a number of systems could be affected. There was no indication of this problem during vehicle operations. My insurance company agreed to pay for this about $7200. I have owned the vehicle for ten months. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM | Bearing failure inside heater blower motor causing fan motor to burn out and filling the cabin with toxic electrical smoke | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | This Toyota Tacoma's soy based wiring attracts rodents and I have had to have repairs for the wiring. My 2 other older vehicles in the same location that does not have the soy based wiring there no problem. This is a world wide issue and no one has done nothing about. This is a safety issue that can be potentially dangerous, if some of the safety systems fail due to soy based wiring attracting rodents. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | The camera system is sub par. The video is grainy fuzzy and jumpy. It looks as though you are looking through a dark tunnel. Much worse that my 2021. Service advisor agrees the clarity and quality was unacceptable. The head unit was replaced but nothing changed. TAS case [XXX] was opened. Tech states quality was the same as other 2022 Tacomas when compared. I guess if everyone’s is the same that makes it ok. I feel the quality of the video might be 200x300 and is unsafe at this quality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2023 | AIR BAGS | Toyota issues the airbag recall in july for 2023 tacomas and said a remedy would be available in august. Ive call once a week since the start of august to schedule my drive side airbag recall repair and they keep saying toyota doesnt have a remedy yet and it could be upwards of a year. FOR A DRIVE SIDE AIR BAG DEFECT. This should be blatantly illegal as it puts fear into driving my vehicle as i may not have a airbag so in a accident I can be further injured because of a corporation’s negligence. Im embarrassed to own a Toyota after this. Peoples lives are at stake and dragging this recall on will cost customers their health or even worse their lives. | Crash: No Fire: No | Unknown |
| Sep 2023 | STEERING | The contact owns a 2023 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Sep 2023 | AIR BAGS | The contact owned a 2023 Toyota Tacoma. The contact stated that while driving at approximately 75-80 MPH, he fell asleep behind the wheel when the vehicle proceeded through a wired fence and crashed into a tree. The air bags failed to deploy. The contact sustained soreness to his neck. No medical attention was required however, the contact stated that he went to see a doctor the following day. A police report was filed. The vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 18,844. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 18,844 |
| Aug 2023 | UNKNOWN OR OTHER | 2023 Toyota Tacoma's doors are not holding in the open position on a 10 degree pitch of our driveway, slamming shut on the legs of the driver. Passenger side doors are holding open fine, but the driver side doors are closing on me in the driveway. When I took it to the Toyota dealership, I am told that this perfectly fine. Meanwhile, we have never had this problem with any of our other vehicles, since we've lived in this home from 2005. Can you please tell me what is the pitch that the doors are required to hold by law? The dealership is of no help, and my left leg is constantly covered in bruises. This has been happening since I bought the car in late May. | Crash: No Fire: No Injuries: 1 | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | Over the past several months, I have encountered the Vehicle Stability Control system engaging approximately 6 times when cornering and braking on dry pavement. It is a startling event that I feel causes a hazard. If I encountered a problem while this was happening, I am not sure I could control the vehicle. I have taken the truck to the dealer three times. The first time they turned the rear drums, stating that was the cause of the vibration I reported. After it happened again and took it back a few weeks later, they replaced the rear brakes and both axles. When it happened again, I was able to record the event and noticed the VSC system light flash on the dashboard when it occurred. The dealer then reported that this was a normal characteristic of the vehicle. Additionally, the dealer installed a 2 inch lift on the truck prior to the sale. I have researched Tacoma forums and found others reporting similar incidents. The solutions including resetting the VSC system to calibrate for the lift, replacing the speed sensors, or replacing the wiring to the speed sensors. Some noted that if the wiring was not disconnected when the lift was installed but instead stretched, that could damage the wires. I asked the dealer to investigate and they declined. I then contacted Toyota headquarters, and they also declined. | Crash: No Fire: No | Unknown |
| Aug 2023 | STEERING,SUSPENSION | Experience steering wheel vibrations between speeds of 60 mph and 80 mph - have taken vehicle to dealership and they have confirmed problem but said it was a characteristic condition of the suspension on vehicle. It is highly distracting when operating a motor vehicle at freeway speeds and with out warning the steering wheel starts shaking back and forth. Dealership has rebalanced and rotated tires 5 times and performed vehicle alignment - recently they changed the tire and loading information decal which changed the air pressure from 36psi down to 29 psi (did not tell me about that) vehicle rides better but steering wheel vibration still happens unannounced at speeds between 60 mph & 80 mph. | Crash: No Fire: No | Unknown |
| Jul 2023 | VISIBILITY | Passenger Side windshield wiper fluid sprayer. It sprays the top of the vehicle hood during operation preventing fluid from the sprayer reaching the windshield. Prevents potential debris from being cleared off the windshield whether dirt, mud, and bugs or Ice and snow in the winter. The dealer confirmed that 2/3 2023 Toyota Tacoma's on the lot had a similar problem and Toyota had no available fix. A fix was attempted by Maguire Toyota on Grand Island NY. Unsuccessful they attempted to contact a Toyota Rep and have no solution available. No warning lamps or messages illuminate. | Crash: No Fire: No | Unknown |
| Apr 2023 | AIR BAGS,SERVICE BRAKES | My vehicle was T-boned while driving through an intersection. After being hit, my vehicle continued moving forward, but the brakes would not engage or work. I pressed them several times and as firmly as possible, but the vehicle would not stop or slow down. As I approached a nearby curb, I pulled the emergency brake, which slowed down my vehicle slightly before colliding head-on with a fire hydrant and utility pole. The impact completely totaled the vehicle, yet the airbags did not deploy. Bottom line, in period of a few seconds, the brakes completely failed and the airbags did not deploy. The end result could have been devastating, but fortunately was not. The vehicle is set to be released to the insurance representative soon, but no analysis has been completed. A police report was filed. The vehicle is brand new (less than 2 months old) and no indications of fault or malfunction occurred prior to the incident. | Crash: Yes Fire: No Injuries: 1 Towed | Unknown |