Complaint volume
60 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Toyota Sienna Complaints
60 consumer-submitted complaints on record for the 2023 Toyota Sienna, grouped by component category.
60 Total complaints
8 Crash reports
0 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 0 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 1 complaint, with an average reported failure mileage of 60,000 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Toyota Sienna?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Toyota Sienna
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Toyota Sienna complaints?
8 Crash
0 Fire
3 Injury
0 Fatality
2 Towed
3 Medical attention
What are the most common 2023 Toyota Sienna complaint categories?
SERVICE BRAKES 21
UNKNOWN OR OTHER 13
VISIBILITY/WIPER 6
ELECTRICAL SYSTEM 4
AIR BAGS 2
SEATS 2
STRUCTURE 2
AIR BAGS,SEAT BELTS,STRUCTURE 1
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES 1
60 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2023 | SEAT BELTS | In a couple of instances the latch mechanism in 2 different seats became loose during trip. In one ocassion there was an alarm while in the second ocassion we realized when removing the car seat of an infant. | Crash: No Fire: No | Unknown |
| Jul 2023 | VISIBILITY/WIPER | The sienna does not have a rear view camera when the entertainment system is in use. The TV blocks the mirror for the driver making it very unsafe to drive. | Crash: No Fire: No | Unknown |
| Jun 2023 | VISIBILITY/WIPER | 2 month after buying the car, in Jan i turned the car on and the windshield wipers didn't work. It was a snowy day and the salt and snow made it dangerous to drive. Before i had a chance to bring it to the dealer, after about 2 hours, the wipers started working. This happened again in April, i was driving on the highway and it was raining intermittently. . I was using the wipers, and suddenly they wouldn't turn on. I pulled into the first rest stop and forced the wipers up by hand and than it started working. | Crash: No Fire: No | Unknown |
| Jun 2023 | SERVICE BRAKES | While driving slowly into a parking slot, the brakes released and the vehicle surged over a parking block and into a sign. On a couple of time previously, I have encountered similar situations but never when parking at slow speed. | Crash: Yes Fire: No | Unknown |
| May 2023 | POWER TRAIN | We had a "hybrid system malfunction" warning on the dashboard and the van slowed down to 20 mph on a climb. With the flow of traffic at 50mph on a two lane road and no shoulder to pull off, this cause a serious risk to us and other drivers. Stopping and starting the car several times did not cause the warning to go away and the owner's manual says to stop driving. There were no warning lights prior to this happening. The warning and the MIL came on at the same time as the van started slowing. The local dealer now has the van and are not able to exactly diagnose the problem. They are contacting the manufacturer. They said the warning is no longer on. | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER | There is a problem with the lighting in the information dial. The handbook even says the gauges may be hard to read in daylight if any lights are on. The daylight driving lights are always on. This is even worst when headlights are on. Many states like Texas, New Mexico, Colorado, Utah, Nevada and California have roads where headlights are required at all hours. There is also much sunlight. The gauge is virtually impossible to read. This includes the tachometer, fuel gauges, engine alerts, low tire pressure, etc. I feel this can cause unsafe conditions by not being able to access the data or drivers having to lower their head trying to read the info. With todays LED technology why would they not put a usable lighting system on the gauges. It makes no sense at all. This was a design and manufacturing defect and should be corrected. It does have a brightness control switch but the above is while on maximum brightness setting. | Crash: No Fire: No | Unknown |
| Apr 2023 | VISIBILITY/WIPER | The entertainment screen is completely blocking the rear view when in use which is very dangerous when backing out. Also, I can’t see ambulances, fire trucks, police, etc. are coming behind me to pull over. This is a very serious safety issues for driver. Toyota said that I need to close the screen when this happens but it’s more dangerous for the driver to turn around to close the screen while driving. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER | We recently got a Sienna 2023, 25 anniversary, and added the multimedia package. Once received the car we notice that the usage of this rear entertainment blocked the vision through the rear view mirror becoming a major safety hazard. | Crash: No Fire: No | Unknown |
| Jan 2023 | UNKNOWN OR OTHER | No system is failed in our sienna. Only safety problem we have is the rear view mirror completely block off when kid use the entertainment system. When I talk to the deanship, they told me they can't add any rear view camera due to the electrical harness problem. Not sure if anything can be done, please let me know what you guys think. | Crash: No Fire: No | Unknown |
| Dec 2022 | VISIBILITY/WIPER | Driving along a rural road under 40 mph at 11:30 at night with no other traffic present. There was a slight transition in pavement from a possible small culvert replacement. The defrost was on high and it was 22 degrees outside. The windshield cracked just above the defrost vent. | Crash: No Fire: No | Unknown |