Complaint volume
130 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Toyota RAV4 Complaints
130 consumer-submitted complaints on record for the 2023 Toyota RAV4, grouped by component category.
130 Total complaints
18 Crash reports
1 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system, steering,electrical system,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 18 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 9 complaints, with an average reported failure mileage of 36,891 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system, steering,electrical system,engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Toyota RAV4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Toyota RAV4 complaints?
18 Crash
1 Fire
8 Injury
0 Fatality
9 Towed
7 Medical attention
What are the most common 2023 Toyota RAV4 complaint categories?
UNKNOWN OR OTHER 21
ELECTRICAL SYSTEM 7
STEERING,ELECTRICAL SYSTEM,ENGINE 7
FUEL/PROPULSION SYSTEM 6
STEERING 5
STEERING,ENGINE 5
STRUCTURE 4
TIRES 4
AIR BAGS 3
BACK OVER PREVENTION 3
130 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2025 | STEERING,ENGINE | It’s pouring rain and my engine stopped and a message popped up saying “engine stopped power steering low” | Crash: No Fire: No | Unknown |
| Apr 2025 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | On 2 occasions while driving on a flat straight Interstate Highway using the adaptive cruise control, with no vehicle in front of me, the vehicle has suddenly tried to stop. Pressing the Cancel button for the adaptive cruise control would not shut the system Off. When the accelerator was depressed to attempt to get the car moving forward, it continued to try to stop the vehicle even harder. Pressing the brake pedal also did not disengage the adaptive cruise control. I had to allow the vehicle to creep off the highway, then Shutdown the vehicle and then Restart to resume driving. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | My engine shut off (would not turn back on!) and displayed message: “Engine Stopped. Steering Power Low”. I brought it to the dealership the next morning. I was told that the power steering was electric, they could not duplicate the message, and to bring it back if it does it again. I’m concerned because what happens if it occurs again while I’m driving on the interstate? | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The multimedia screen powers on and off consistently. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,ENGINE | I was sitting in a drive thru with my car in drive , foot on break and all of a sudden it starts to shake and struggle to stay on . Then it stalls out , engine shuts completely off and my check engine light came on! The error messages on the screen read : Engine stopped , power steering low , precollision system malfunction , and parking brake malfunction. As I tried to restart it , It wouldn’t start back up and stay on at all. After a good 20 min or so , and after being pushed out of the drive thru and my order canceled, my car starts back up as if nothing happened. Had my car checked for codes , and guess what ? NOTHING ! It’s happened to me about 6 times in about a year and two month of owning it ! Nobody can figure out what the problem is . I also have issues randomly with my radio screen . When my phone is hooked up to CarPlay , it will sometimes kick me out and reconnect by itself , the screen completely shutting off and turning back on by itself , there’s times I was listening to pandora and it won’t allow me to click my station and show the song playing , and other issues. Had this happen too many times to count and within the first couple months of owning it , I took it back and they couldn’t figure out the issue. It never happened while they had it . | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER | I drive through heavy rain for about 20 miles and I got to my mom’s house, put the car in park for about 5 minutes, when I get back in the car the car shut off when I put it in drive and was smoking. Now it will not crank up. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | Was driving to work, pulled in put the car in gear. The car turns off staying low power steering fluid. Couldn’t get it to start. I go in work my shift have my brother meet me. The car starts after sitting 9 hrs and I took it to Toyota. I have only had this car a month and it does this. Low power steering shouldn’t cut an engine off. If anything it should just be hard to steer. These new cars need to be tweaked. If Toyota can’t fix this they will not get any more business from me. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | I was sitting in a drive trough getting breakfast, I go to pull off and my car cuts off. Couldn’t get it to restart. Had to push it out of the way. Power steering low. Granted this cat is just 2 years old. It’s done this before last year after having it one full year same thing. Luckily after letting it sit for 20-30 minutes it started and I got it to Toyota. Low power steering shouldn’t cut an engine off. If anything just be hard to drive. These new cars need to be tweaked. If Toyota can’t fix this they will not get any more business from me. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I went to start my car , the engine turned off stating power steering low engine off . Then tried again and got more errors likes brake engaged power off also the lane monitor was not working. | Crash: No Fire: No | Unknown |
| Apr 2025 | AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | Sudden surge and acceleration upon parking. I had brakes depressed pulling into a parking space when the vehicle felt like it jumped and quickly accelerated. It veered left missing the parked van in front of me but crashing into the parked Honda Accord two spots over and one in front. It crashed into the back tire and fender area of the passenger side of the Honda pushing it completely out of its spot and sideways. My vehicle kept going even though pushing the brakes to stop. I had to force it into park to stop. The car’s air bags deployed but my Toyota’s airbags nor crash warning system worked. | Crash: Yes Fire: No | Unknown |
| Apr 2025 | STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | This vehicle is going to kill someone. Not only does it have this unintentional steering issue, but the electrical system keeps going out. The dash has been replaced and there are still issues. The adaptive cruise control used to hard brake now it pulsates when lane changing which isn’t cool if you’re passing people because then you’re turn in front of them and braking right away. The radio requires the vehicle to be turned completely off, wait, and then turn back on. The unintended steering will take you into incoming traffic, in the opposite lane, or even off-roading even when there is nothing in front of you. The compass randomly disappears. The Tim roof literally exploded while we were doing 80mph down the interstate. The curtain was closed or we would have had glass all over. The window blew out and up. If something hit the window it would have blown in and down. I have reported these safety issues to Toyota and they keep telling me that nothing is wrong. The steering issue has happened at least 7 times since I owned it. I have provided Toyota with pictures and videos showing these things and they’re still telling me that nothing is wrong but they even have a form that talks about the “unintended steering” issue. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING,STRUCTURE,SERVICE BRAKES | I was driving over 120 MPH and my car slid and hit the front car. My car later caught fire and ruptured shortly after. The FD extinguished it and it was a total loss. I have no clue as to where it was taken after the accident. Sorry :( | Crash: Yes Fire: Yes Towed | Unknown |
| Mar 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | I came to a stop on the highway due to a law enforcement traffic slowage. As I began moving again with the rest of traffic, my car suddenly started shaking and struggling to stay on. My check engine light came on and an alert popped up for “Engine stopped, steering power low” “pre collision system malfunction” and “parking brake malfunction”. I felt fearful for my safety as I was unsure if my car would safely allow me to brake and move over to the shoulder of the road. I was really scared and had so much anxiety that I wouldn’t be able to make it out safely. The dealer was not able to find any record of these codes popping up and could not recreate the check engine. I have pictures showing the codes to support my claim. | Crash: No Fire: No | Unknown |
| Mar 2025 | FUEL/PROPULSION SYSTEM | My Gas tank does not fill up properly. It seems to trigger the automatic shut off at gas stations when it is only 3/4 full. I then have to keep putting gas it with about 6 more shut offs to get the tank full. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | Car shut off while driving because warning light for the power steering came on p.451stating check power steering fluid level. Vehicle has either a sealed power steering system or its electric. It was raining at the time that this happened. This is a big risk factor that could have led to a wreck but thank god that it did not was able to get out of traffic and stop. It took an hour of waiting before the vehicle would start back up and run properly. Unable to reproduce the problem at this time. | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL/PROPULSION SYSTEM | 2023 Toyota Rav4 hybrid (XSE) is said to have fuel tank capacity of 14.5 Gal with range in miles (city/hwy) 594.5/551.0 mi. When I first got my car, I can fuel it up to 520 mile driving distance. After a while, I can only fuel up to 430 mile, with no other accident. The tank cannot be fully fueled. This incidence has been widely observed in owners with the same year model. The actual reason is unknown. Some went to the dealership and replaced the sensor, some just got diagnosed with no issue. None of these has actually fixed the issue. The real answer could be the issue of the sensor or tank, or something else. This malfunction with unknown reason is risky for the use of the vehicle. | Crash: No Fire: No | Unknown |
| Feb 2025 | VEHICLE SPEED CONTROL,SERVICE BRAKES | I was pulling into a parking spot and my vehicle suddenly accelerated. I slammed on the brakes and the car did stop, but not before hitting a railing in front of me. There were also trees close to the railing, so the camera should have detected those as a barrier and I believe the veauto-braked, even if I had not hit the brakes. This is a safety concern because the vehicle would have plowed over any person in front of the vehicle. | Crash: Yes Fire: No | Unknown |
| Feb 2025 | STEERING,UNKNOWN OR OTHER,ENGINE | Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand. | Crash: No Fire: No | Unknown |
| Jan 2025 | BACK OVER PREVENTION | Rearview camera quit for 3-4 seconds when I was backup. There was a car in my blind spot, aft right quarter, that I couldn't see and I hit his left front panel/headlight causing $2200. damage to his car plus my car. | Crash: Yes Fire: No | Unknown |
| Jan 2025 | VISIBILITY | The contact owns a 2023 Toyota Rav4. The contact stated while driving 35 MPH, there was a loud sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact's wife slightly opened the sunroof cover and discovered that the sunroof had shattered into pieces. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 16,000. | Crash: No Fire: No | 16,000 |
| Dec 2024 | ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING,ELECTRICAL SYSTEM,ENGINE | This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake. After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | As I was driving on the highway, the glass of my sunroof imploded. There were no other cars around nor was there any people. It sounded as if something popped above my head. I researched this incident and apparently there are other RAV4 owners that had the same problem. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | Leaving my house and around 20 ft away the soon roof burst. Nothing hit it, i live in a rural area, asphalt road. Now toyota dealer is saying that something hit the soon roof. I checked online and there are several incidents with the same model. | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER | While driving at about 30 mph on [XXX] on Sunday, [XXX] at [XXX] the moonroof suddenly exploded. It sounded like a gunshot and startled me. I was not going under an overpass, there were no people nearby who would have thrown anything at the car, and I was not following another vehicle. I believe the glass shattered as result of mechanical defect. The moonroof was closed at the time so I was not hit with flying glass, but the situation could have been quite dangerous had the roof been open. I also think the loud sound of glass exploding could cause other motorists to jerk the wheel in shock at the loud noise. Naturally, there were shards of glass flying off my vehicle afterward, which creates something of a road hazard for anyone following behind. I have had the moonroof inspected by the Toyota dealer. They advise that glass is not covered under warranty, which is nonsense because at the least it violates the warranty of fitness for a particular purpose. But, it is hard to prove a manufacturer's defect so I will be submitting a claim through insurance. In my opnion, Toyota should cover the repair costs as I did nothing wrong and was not hit by a foreign object. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |