Complaint volume
184 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Kia Telluride Complaints
184 consumer-submitted complaints on record for the 2023 Kia Telluride, grouped by component category.
184 Total complaints
5 Crash reports
2 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, visibility/wiper, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 2 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 14 complaints, with an average reported failure mileage of 25,424 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, visibility/wiper, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Kia Telluride?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Kia Telluride complaints?
5 Crash
2 Fire
3 Injury
0 Fatality
4 Towed
1 Medical attention
What are the most common 2023 Kia Telluride complaint categories?
UNKNOWN OR OTHER 31
VISIBILITY/WIPER 19
ELECTRICAL SYSTEM 17
STRUCTURE 9
POWER TRAIN 8
SUSPENSION 7
ENGINE 6
UNKNOWN OR OTHER,VISIBILITY 5
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 4
SEAT BELTS 4
184 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | On two separate occasions within 2 weeks of each other, I lost complete power of my new 2023 Kia Telluride while driving. The first incident occurred on June 22nd, 2023 with only 2000 miles on the car I received a message of an issue with the Engine Control System, along with the Battery warning light and Check Engine Light. Shortly afterwards the entire display panel started transmitting every error message on the screen while I was driving. As I was turning left at an intersection onto a lesser busy street, I started to lose power steering and lost complete power as I pulled my car to the side of the road. The second incident occurred while on vacation with my family on July 1st, 2023 with approx 2600 miles. The dashboard displayed the same Engine Control System message along with the Battery warning light and Check Engine Light. Shortly thereafter all of the error messages displayed on the display screen and as we pulled over to the side of the road, we lost complete power. The car was serviced by Kia Schaumburg on 06/27/2023 and I was told the electronics module was causing the issue and had to be reset and the problem was corrected. The safety of myself and my family is put at risk both times. The first time the car started losing power steering while turning which could have resulted in a collision. The second time, my family was stranded while on vacation in a semi-remote location. In both cases the car lost full power within minutes of pulling over and not even the hazards would work, putting us at risk of collision by passing traffic. | Crash: No Fire: No | Unknown |
| Jun 2023 | VISIBILITY/WIPER | Windshield cracked without any impact or signs of impact to window. Crack continues to get longer without any movement. | Crash: No Fire: No | Unknown |
| Jun 2023 | SEAT BELTS | Second row drivers side captains chair seat belt buckle assembly has been broken side March 2023. Vehicle is brand new 2023 Kia Telluride. Captain's chair has been unusable since sealt belt does not latch (click into place) which is a major safety hazard. Kia claims part is on Nationwide backorder. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | My Telluride has a factory trailer hitch so I COULD insert a draw bar with ball and hook up a trailer. But....no connection is there for electrical, so no lights or brakes would operate on any trailer I tried to tow!! Obviously this is a horrible SAFETY problem! NHTSA recalled the 2022 & earlier model year Tellurides because the tow wiring harness (essential for operating ANY towed trailer) was causing fires. A “stop sale” order was also issued. I purchased a 2023 model year in November 2022 expressly to tow my travel trailer. The recall was not disclosed to me, nor the fact that no wiring harness was available, or would ever be MADE available for my car. Kia advertises the 5,000 lb tow ability, shows the car in company sales literature towing heavy horse & boat trailers, lists the ability on my window sticker, and describes in detail in the owners manual how the fabulous tow system works! NHTSA had to FORCE Kia to stop selling the 2022’s but Kia has dishonestly continued to misrepresent the tow capability for the 2023’s. I have a $50,000.00 mistake sitting in my garage & Kia will not even respond to letters from me or my attorney. Can NHTSA help me? | Crash: No Fire: No | Unknown |
| Jun 2023 | VISIBILITY/WIPER | Since owning the car December 27, 2022 the windshield has cracked with even the smallest pebble. In other vehicles it has only chipped the window, without resulting in a crack. The crack will keep going until it goes across the windshield. I have already had 2 windshield claims as of April 19, 2023 and am waiting to file my 3rd as my insurance company said if I have too many claims they will drop my glass coverage. Each windshield is around $2500 to replace. I am concerned with the integrity of the windshield should I not get it replaced again and how easy it is to crack. Although it has not happened to me, many owners are reporting that the sunroof glass implodes without anything hitting it. This causes concern over the overall integrity of all glass on the vehicle. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | My windshield received the smallest of a chip. Within 3 hours the chip expanded to a full 24 inch U shaped crack (Straight down the center of the windshield and over toward the drivers side). In the past on other vehicles tiny chips were easily repaired with no resulting crack. In this case, the speed of the cracking preventing any chip repair . My issue is with the integrity of this windshield. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER,VISIBILITY | My Vehicle is about 2 months old and the windshield is cracked. Its very concerning because it seems as though the windshield is very fragile and this is a huge safety issue for myself as well as others who get into my vehicle. I took my vehicle to Kia and expressed my concerns and problem and they told me that the issue was not covered by Warranty. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | The AC condenser is not working. Kia os blaming on a h rock hitting it. But when you look on the internet everyone is having the same problem | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The driver dashboard went blank except for randomly flashing nonsense numbers. Vehicle speed, fuel level, engine RPM and other vehicle information was lost. Additionally forward collision avoidance, lane keep and departure, adaptive cruise, emergency braking and blind spot warning systems became inactive. I am unsure if the antilock brake system and stability controls are functional. My safety was put at risk because i was unsure of vehicle speed and loosing all driver assistance tools. The problem has been persistent since it 1st occurred. The vehicle is going to the dealer today, 05 June 2023. Immediately before the driver dash going blank, the entire driver dashboard showed all warnings lights before going blank. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Fuel gauge (fuel level) and estimated mileage abruptly zero’s out and you get low fuel message regardless of amount in tank. Dealer stated they will show how to reset, but did not indicate a fix. Not sure if impact on other systems. Over several days the fuel gauge re-corrects, but it should not be happening. | Crash: No Fire: No | Unknown |
| May 2023 | STRUCTURE,LANE DEPARTURE | The contact owns a 2023 Kia Telluride. The contact stated while driving 30 MPH, the vehicle made an abnormal sound. The contact stated that the lane recognition sensor located on the rearview mirror had exploded. The contact sustained injuries to his face. No medical attention was received. The vehicle was taken to the dealer, who stated that the windshield would be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 6,001. | Crash: No Fire: No Injuries: 1 | 6,001 |
| May 2023 | FUEL/PROPULSION SYSTEM | I recently purchased a 2023 Kia Telluride SX-P on May 13, 2023, and am writing to report a critical issue with the fuel reading system. Despite the instrument panel initially displaying a range of 395 miles with a full tank, I encountered a sudden discrepancy in the readings. On Wednesday, May 17, the instrument cluster and Kia Connect app showed 123 miles on the fuel estimator, but the fuel gauge indicated 0% with a low fuel warning light. As I drove a few miles, the estimated range dropped to 0, and the fuel level indicator remained low despite having around 5 gallons of fuel. The pump stopped at 13 gallons when refueling, despite the tank's capacity being approximately 18 gallons. This fuel reading system problem has been reported by several 2023 Kia Telluride owners on public forums (see links below). I'm deeply concerned about the safety implications, such as the risk of the vehicle not starting or stalling unexpectedly. Public Forum 1: https://tellurideforum.org/threads/faulty-fuel-sensor-23-sx-xpro.13652/ Public Forum 2: https://www.reddit.com/r/KiaTelluride/comments/11ds4m8/2023_kia_telluride_sxp_showing_low_fuel/ I kindly request an urgent investigation and a resolution for the fuel reading system issue. Your prompt attention is greatly appreciated. I look forward to hearing from you soon with a resolution. | Crash: No Fire: No | Unknown |
| May 2023 | EQUIPMENT | I purchased a 2023 Kia Telluride for a family vacation tow vehicle. Spec's call out 5000 lb towing capacity and "pre-wired" for a trailer. Problem is, pre-wired means a connector in the back of the vehicle, but no actual harness available that plugs into it to run trailer lighting/brakes. Contacted Kia several times, no harnesses, was advised to take it to U-haul and get a splice-in harness. It's a brand new car, I don't want to cut into factory harness. Isn't this false advertisement? Can't tow anything without lights and pre-wiring obviously isn't the case. I thought pre-wired meant you plug your trailer straight into an existing plug. Kia forums also indicate no solution, initially dealers said couple months, couple months. Now, 6 months later, still no OEM harness equipment available. | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | Purchase brand new 2023 Telluride EX X line. Currently have 500 miles on the dash and it still shifts very rough from 1 to 2 gear while going at low speeds around 5-15 mph. I have tried changing the drive settings from comfort, smart, sport, eco and it still has jerky gear shift in every setting. Also getting very low gas mileage. I thought it jusy needed few miles to break in but problem is still there. Also does not even give you warning sounds of when getting to close to car infront when parking like it does in the rear. Not what I expected from a BRAND NEW CAR that cost around $55,0000. Wish I would have just sticked to the Acura or Lexus. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank screen. Additionally, the parking brake inadvertently engaged while driving. The Auto Start/Stop was intermittently inoperable, and the doors failed to unlock with the remote starter. The vehicle was towed to the dealer; however, the dealer only performed a recall repair under NHTSA Campaign Number: 23V035000 (Air Bags). The failure recurred. The contact then stated that while pulling into a parking space at 4 MPH, the brake pedal was depressed, but the vehicle lunged forward and experienced unintended acceleration. The forward collision avoidance failed to activate to stop the vehicle. The vehicle crashed into the median, causing the front passenger's side tire to blow out. The front view camera fault message was displayed. No injury was sustained. The vehicle was then towed to Steve Schmitt Kia (11655 New Halls Ferry Road, Florissant, MO 63033) where the vehicle remained, not yet diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 23V298000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 11. | Crash: Yes Fire: No Towed | 11 |
| May 2023 | VISIBILITY/WIPER | UNKNOWN-crack in windshield began and spread with out cause. Crack began,noticed within first 1000 miles. | Crash: No Fire: No | Unknown |
| May 2023 | VISIBILITY/WIPER | My windshield failed. I have 2401 miles on the car and out of nowhere it had a huge crack the next day when I went to take my kids to school. It puts us at risk of shattering at any moment. It gets bigger as the days past. Yes I have reported it. It has been happening to a lot of 23 Telluride owners. No warning light or anything came on. | Crash: No Fire: No | Unknown |
| Apr 2023 | POWER TRAIN | Lack of acceleration when in snow mode. The car decreased speed and I couldn’t get it to increase The car is at dealership now It has happen 7 times and I haven’t even had my first payment. No warning was given I have a video of it. It will not let me upload it. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | For the 3rd time in less than 3 months the instrument panel is blank, no instruments are visible, no power to the screen. Cars need to go back to analog gauges for safety. | Crash: No Fire: No | Unknown |
| Apr 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | My car was sitting in driveway and not moved for 4 days. The windshield broke and cracked completely | Crash: No Fire: No | Unknown |
| Mar 2023 | VEHICLE SPEED CONTROL | The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated while responding. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 500. | Crash: No Fire: No | 500 |
| Mar 2023 | BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | The reverse camera remains engaged even after shifting to drive. This can remain after 10-20 seconds. As I started to drive forward, the camera remained engaged and hit on moving cars behind me causing the vehicle to emergency brake even though nothing was in front of me. Almost causing an accident | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY/WIPER | Driving down the road and I heard a crack/pop and noticed a dime sized chip in the windshield on the passenger side. No other vehicles nearby to attribute to a rock or something similar. | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY/WIPER | Windshield failed on the way home from the dealership after small impact. Passenger side window developed cracks at 486 odometer miles. The windshield chip spread beyond repair during the 6-week warranty claim process in which the claim was denied on 3/8/2023. The side window never took an impact. As shown in the photo's the crack is covered by the sideview mirror and just behind the window molding. Claim was denied as Kia claims it took an impact based on the photos. | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN | THE CAR IS BRAND NEW. A WEEK AFTER PURCHASE, I WAS DRIVING IN SNOW MODE. I WAS STOPPED AT A STOP LIGHT, TURNING LEFT. I PROCEDED FORWARD WTIH MY LEFT TURN. I LOST ALL ACCELRATION POWER, CREATING A RISK OF BEING HIT OR CAUSING AN ACCIDENT. IT WAS LIKE THE CAR WAS IN NEURTAL. IT DOES NOT MATTER HOW MUCH YOU PUSH THE GAS PEDAL. IT DOES NOTHING NOR DOES THE RPM'S MOVE. SWITHING OUT OF SNOW MODE, THE CAR ACCELRATED AS IT SHOULD. THIS HAS HAPPENED TO ME MORE THAN 5 TIMES. EVERY TIME, IT HAS BEEN ON LEFT HAND TURNS FROM A STOP, IN SNOW MODE. I HAVE SOME ON VIDEO. AFTER SOME RESEARCH, OTHER KIA TELLURIDE AND HYUNDAI PALISADE OWNERS HAVE THE SAME ISSUE. I BROUGHT THE CAR INTO THE DEALER AND THEY TEST DROVE IT BUT COULD NOT DUPLICATE IT. SCANNED FOR DTC'S, NONE PRESENT. THEY SAID THE CAR OPERATES AS IT SHOULD. NEVER HAS A WARNING LIGHT SHOWN. ON THE LAST 2 TIMES IT HAPPENED, AFTER ALL ACCELARATION LOST, I HEARD A "CLUNKING NOSE" AND THE CAR JERKED. I THEN SWITCHED OUT OF SNOW MODE AND THE CAR OPERATED AS IT SHOULD. THIS HAS BEEN ONGOING SINCE 100 MILES ON THE NEW CAR. I NOW HAVE AROUND 600. | Crash: No Fire: No | Unknown |