Complaint volume
178 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Kia Sportage Complaints
178 consumer-submitted complaints on record for the 2023 Kia Sportage, grouped by component category.
178 Total complaints
24 Crash reports
1 Fire reports
13 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 1 fire report, 13 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 27 complaints, with an average reported failure mileage of 33,048 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Kia Sportage?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Kia Sportage
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Kia Sportage complaints?
24 Crash
1 Fire
13 Injury
0 Fatality
14 Towed
11 Medical attention
What are the most common 2023 Kia Sportage complaint categories?
UNKNOWN OR OTHER 22
ELECTRICAL SYSTEM 14
ENGINE 10
SERVICE BRAKES 10
AIR BAGS 7
POWER TRAIN 5
ELECTRICAL SYSTEM,ENGINE 4
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 4
SERVICE BRAKES, HYDRAULIC 4
STRUCTURE 4
178 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2023 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Highway driving assistant will bias vehicle to the right side even when passing on left on multi lane freeway. Creates a close encounter with vehicles in right lane as there is no distance between mirrors and results in side collision with no alert. Lane keep will erratically pull the steering wheel from your hands when lines on right or left disappear e.g. ramps on freeways. Can result in a crash or collision and us very easy to notice. No results back from Kia or concerns to fix. Returned car saying no issues. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Display screens will periodically reboot while driving. Left screen containing vehicle speed and information will come back with limited functionality after a minute or two. All safety features and cruise control as well as right media screen will not be operational till you pull over and reset them. Cruise control will turn off while driving also resulting in a possible rear collision in busy traffic. Problem is intermittent and unable to be diagnosed by Kia still awaiting resolution. Primarily happens on longer trips greater than 50 miles. Have been told by other dealers besides my primary dealer that this is a known issue that there is no resolution for by Kia. | Crash: No Fire: No | Unknown |
| Apr 2023 | ENGINE | Engine lost compression with around 8K miles on it. | Crash: No Fire: No | 8,000 |
| Apr 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | I was driving to work and suddenly my front windshield cracked. Not only did it crack, but it scared me as it sounded like a shotgun had gone off. | Crash: No Fire: No | Unknown |
| Apr 2023 | UNKNOWN OR OTHER,VISIBILITY | VEHICLE HAS LESS THAN 500 MILES AND WINDSHIELD AND SURROUNDING AREA IS CRACKING AND SNAPPING. AT FIRST IT WAS ONLYWHEN WINDSHIELD GOT WARM WHEN DRIVING ON WHEN STOPPED AND THE SUN BEAT ON THE WINDSHIELD. NOW IT IS CRACKING AND SNAPPING MORE IT IS HAPPENING PARKED OR DRIVING. IT IS FRIGHTENING AND SCARY. | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER | The rubber piece on the arc above the wheel popped off while I was driving. It got caught under the car damaging the under carriage. I was going about 40mph and close to my destination to pull over. If I had been going at a higher speed, or there were other cars around me, or I was on a highway this could have been much worse. I don't know how a car part just comes off like this | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | The car is currently in the shop at Jim Shorkey Gainesville Kia and is available for inspection. They have contacted me to tell me the transmission/engine failed. I was driving on interstate when I suddenly lost the ability to accelerate and was forced to get off of the highway. After coming to a complete stop I pressed on the gas pedal but the car would still not accelerate. I tried putting into park and back into drive and that did not work. I tried putting it into manual mode and it did go forward but every gear change was loud, jerky, and rough. I was able to make to my next complete stop in a left turning lane to cross a two lane busy highway that is coming downhill towards me at an intersection that does not have a traffic signal. However the car was stuck in gear 5. I was the first car in line. At this point I put other cars in danger as they swerved back into the high way to get around me into the intersection to make that left turn across busy highway. I turned the car completely off and after a minute turned it back on. I put in drive, waited until I couldn't see any cars coming down the hill and I pressed the gas pedal to test. It jerked forward and I managed to get across the highway as it shifted into the second gear it jerked violently and made a loud popping noise and there after every single gear change was loud and jerky. Thank God I did not lose the ability to accelerate in that left turn because those cars are coming at 70+ miles per hour Down that hill or my family would have been t-boned on their passenger side. I am also lucky that I was able to get off the nearest exit when they problem originally happened as I was going downhill on the interstate and the next exit was very close so my momentum got me there. I lost the ability to control the vehicle as I ordinarily would putting myself, my family, and other motorists in danger had we not been able to get off on the exit or make it through that left turn. | Crash: No Fire: No | Unknown |
| Feb 2023 | ENGINE | Vehicle first felt like the tire was flat when turning. After parking and restarting the vehicle the vehicle seemed to hesitate to stay started. The check engine light came on the next day. After taking the vehicle in they said the injector was bad. Replacing it did not fix the problem. I am not waiting on approval to replace the engine at 20,000 miles. | Crash: No Fire: No | Unknown |
| Feb 2023 | AIR BAGS,SEATS,LATCHES/LOCKS/LINKAGES | We purchased a new 2023 Kia Sportage a month ago (January). There are several issues we’ve encountered. One week after purchase, the doors on the vehicle would lock on it’s own and we weren’t able to unlock them. The key fob nor trying to unlock the doors manually would not work. At times, we weren’t able to lock or unlock the doors and had to do it remotely from the Kia app on the phone. I spoke with the salesperson and manager from the dealership on two separate occasions. I was told to change the batteries in the key fobs, but the problem continues. The second issue is that we noticed the back seat on the driver’s side popped forward. At one point, the seatbelt warning would alarm when no one’s sitting there. The third problem is the airbag warning sign illuminating which started today. This is a major concern. The Kia service depart where we purchased the vehicle said it could be 3 months or more before they could check the vehicle. I called another dealership and they’re going to see service the vehicle next week. | Crash: No Fire: No | Unknown |
| Feb 2023 | VISIBILITY/WIPER | automatic wiper does not work in rain | Crash: No Fire: No | Unknown |
| Jan 2023 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Bought the Kia Sportage 2023 on Saturday January 14th, 2023 and took it back to dealership on Monday January 16th, 2023 with warning lights on the dash/infotainment center saying Check Lane Safety System, check Forward safety System, and Check Blind-Spot Safety system. Today is Friday January 20th, 2023 and finally got a call at 8:27am from Justin at the service department at Kia Gossett In TN. He said they are still working on it and the tech still has no idea what is wrong and they are working with Kia to try and fix the problem but are unable to give the car back in its current condition. Makes us nervous now to drive this car once we get it back. | Crash: No Fire: No | Unknown |
| Jan 2023 | VEHICLE SPEED CONTROL | The contact owns a 2023 Kia Sportage. The contact stated after his wife stopped at a traffic light, the vehicle accelerated independently and caused to crash the vehicle ahead of them. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50. | Crash: Yes Fire: No Towed | 50 |
| Jan 2023 | ENGINE | While driving on the engine turned off without warning The car stalled in the middle of traffic. | Crash: No Fire: No | Unknown |
| Jan 2023 | UNKNOWN OR OTHER | The battery dead without unannounced. I turn the vehicle off and later did not turn it on. I was on a cold night. The vehicle was stopped and turned off when I tried to turn it on again; did not turn it on. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER,POWER TRAIN | Numerous times our AWD system has failed to work at all and reverts to standard FWD, even while actively driving down the highway in a blizzard! KIA has had it in the shop a minimum of three times for this same issue since we bought it earlier this summer. Now that winter has come it’s even more of a danger! The problem comes and goes and you never know when it will stop functioning. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | I was driving to Christmas Eve service and heard a very loud explosion from the top of 2023 Kia Sportage. I then started hearing air coming from my panoramic sunroof. I pulled to the side of the road to inspect, and found that my sunroof had basically exploded. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | It would be easier to explain to someone over the phone as there are a lot of details. Phone number is 8135177176 kia did look at it after when I went in for oil Change as I tried to get ahold of corporate. I tried to explain to police also. I have a screen shot on the original day where it shows in the Kia app that the problem was showing in the app at 10 am because it had not updated since then and it was around 10 pm. | Crash: Yes Fire: No | Unknown |
| Dec 2022 | FORWARD COLLISION AVOIDANCE | On Aug 25th I was driving and the screens all shut off while driving, I didn't think anything of it, but a few hours later in ocala fl, cars had started breaking and slowing down, but then started again, but one lady had not started moving and I ended up hitting her I didn't have no warning telling me I was getting close to a car nor did it break at all like it's supposed to. It beeps when you park but now on dec 5 a truck cut me off and it I couldn't break fast enough but the car is equipped with safety features that aren't working and now I'm injured and they won't total my car because it's 2023, I don't feel safe driving a car I spent alot of money on and now I have no choice because I won't ever be able to get close to what the cars worth as a trade in. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Nov 2022 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | This vehicle is equipped with an extended dual-screen display. Purchased in June 2023, two weeks after purchase, the right half of the display screen keeps on and off. This can be very distracting while driving, especially at night. The KIA car dealership "BUICK GMC KIA GREENBRIER" has been informed of the defect and has performed a diagnostic. They stated the entire assembly will have to be replaced. | Crash: No Fire: No | Unknown |
| Oct 2022 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | For the two months I have had my car I have had problems with indicators going off on my dashboard warning to check various parts of the driver’s assistance system. I took it to the dealership three times and was told they cannot help because when they had the car for three days they didn’t have any problems and unless they get a code there wasn’t anything they could do. However, recently when it happened again I used the Kia Connect App on the dashboard to select the vehicle diagnostic, and it indicated there was a problem with the integrated breaking and body control system, lane assist, and airbags. It seems weird that the car itself is able to diagnose there is a problem but the dealership cannot. Also, the rear cross traffic control system has repeatedly come on when reversing causing my car to hard stops even though there is nothing behind my car. Then, yesterday when at a stop light the car stalled and a loud warning sound was blaring in the car. When I got the car working again the AC wouldn’t work for the rest of the trip. Each time there is a problem the problem will clear up after turning the car off for a period of time. But then the next day the problems will start back up randomly when the car is driving. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY,UNKNOWN OR OTHER | My husband and I own a 2023 KIA Sportage that was purchased on May 11th, 2022. The car has barely 1700 miles on it, and in mint condition. My husband and I were at a stoplight turning left when all of a sudden we heard a loud explosion, almost like a shotgun. It was so loud my husband and I could physically feel the loud gun shot, and truly scared us to the point where we thought it might have been a drive-by shooting. We didn’t notice any damage at first until we pulled over and saw the start of the panoramic sunroof (near the front windshield) shattered completely. There currently is no recall on this issue despite the hundreds of reports. I am unable to drive my car as the front windshield can crack/explode at any moment. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY | When traveling over the mountain when the sun is coming up or going down and it hits the windshield at an angle the wires for the heated windshield creates a rainbow across the windshield making the driver unable to tell where the lanes are or if there are vehicles in front of or merging. This has happened to me on 3 different occasions. I have not noticed it after the sun is already up. Just rising and setting. | Crash: No Fire: No | Unknown |
| Sep 2022 | ELECTRICAL SYSTEM,ENGINE | One week after buying the brand new 2023 Kia Sportage, 6 warning signs popped up on the screen. They were to "Check the Forward Collision System," "Check the Bind Spot System," and 4 more of the safety features. In addition, the Check Engine light turning on, other warning signs were also highlighted in orange. Finally, when trying to move the car, I was not able to get the gear out of Park. This happened multiple times over 12 hours. | Crash: No Fire: No | Unknown |
| Sep 2022 | AIR BAGS | One week after purchasing the 2023 KIA Sportage EX, the airbag light came on. I took it to a local dealership who deemed the vehicle "unfit to drive" and kept it for 12 days. After 12 days, the vehicle was released to me and I was told the airbag issue had been resolved. However, a mere two days later, the airbag light came back again. I do not feel safe in this vehicle and have requested both the dealership and KIA to buy back the vehicle since it is brand new, but both have refused. After being told by the dealership that the vehicle was unsafe to drive when I took it in for the first time after the airbag light came on, I am afraid to drive the vehicle and will have to again take it back to the dealership but I will never feel safe in this vehicle. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY | Windshield began to crack when the vehicle had approximately 500 miles. The windshield does not show impact from a rock or any object. The crack was noticed when getting into the vehicle, the crack did not occur while driving. Within a week the windshield showed extensive cracking within a short period of time, thereby preventing repair. The crack began on driver side and runs all the way to the bottom passenger side. | Crash: No Fire: No | Unknown |