Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
332 consumer-submitted complaints on record for the 2023 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, unknown or other, electrical system,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 11 crash reports, 6 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 38 complaints, with an average reported failure mileage of 16,175 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
332 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2023 | POWER TRAIN,ELECTRICAL SYSTEM | Purchased the 2023 Jeep Wrangler on Jan 20th. The next day the vehicle could not start. Displaying a charging system error. Had to be towed to dealer for repairs with on 285 miles on the odometer. Upon review it appears the Jeep 4XE are die just driving down the road. Frightening dangerous | Crash: No Fire: No | Unknown |
| Jan 2023 | ENGINE,FORWARD COLLISION AVOIDANCE | Jeep Wrangler 4xE car engine died for reason unknown while traveling at a steady speed of ~40mph. Dashboard and car lights remained powered on, but the engine suddenly became unresponsive and the car began to coast. An error message appeared on the dashboard display but disappeared before it could be written down. About 5 seconds prior to the engine dying the cruise control, which had been engaged a few minutes earlier, but which was not believed to be active at the time, was toggled. It was a very dangerous situation, but no injuries resulted from this event. Car dealer could not replicate the problem. No error messages found stored on the car computer were found by the dealer. The problem has not occurred again, but the car has not been driven much since the event. Cause of the problem remains unknown. | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN | Automatic Transmission and/or Transfer-case fluid loss and leakage from factory. Dealers unable to diagnose and fix. Can cause transmission components to be improperly lubricated, causing excessive heat, wear and in rare cases, fire. | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING,LANE DEPARTURE | The contact owns a 2023 Jeep Wrangler. The contact stated while driving approximately 45 MPH, the vehicle was swaying from side to side. The dealer was notified of the failure and informed the contact that the steering was operating as designed. The dealer also informed the contact that the electronic control module that communicated with the steering box and the steering wheel could override intended steering. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,000. | Crash: No Fire: No | 13,000 |
| Dec 2022 | UNKNOWN OR OTHER,ENGINE | I was driving approximately 30-35 mph when my vehicle engine no longer would accelerate. On the dashboard, the "D" to signify I was in drive was flashing in red, as opposed to being lit in white as usual. There was another warning light flashing in red, which was a lightning bolt with the characters ) ( around it. My car was dinging an alert sound. I was able to turn my flashers on and coast over to the side of the road. There was a significant safety concern considering I was in a city with cars driving around me, and had they not slowed, may have struck my vehicle because it decelerated so quickly. I attempted to push on the gas to accelerate, and nothing happened. After pulling over, I turned the vehicle off and back on again, and the problem was no longer there. Following this, my engine over-revs when I accelerate (3,500 + rpm to increase my speed by 10-15 mph with normal to light touch on the gas). I have noticed a jerkiness to acceleration and shifting of gears since this occurred also. Another issue is I will turn my car on and the engine will rev up to 2,000 + rpms without me touching the gas to accelerate. It will idle around 2,000 rpms until I drive or turn it off. I purchased this Jeep brand new. I see on Consumer Report there will be recalls in January 2023 on Jeep Wranglers 4xe manufactured a few months prior to the one I purchased with the same issue that I am having. I brought it in to the Jeep dealership where I purchased it. They ran diagnostics but said they were unable to find any issues. They took it for a test drive and were also unable to decipher anything wrong with it. This is a safety concern because if I am driving on the interstate or highway at appropriate speeds and my engine stops working like this again, I may be struck or cause an accident that could cause myself or others harm. The fact that 2021-2023 Jeep wrangler 4xe's manufactured prior to mine are going to be recalled in January with this same issue is concerning. | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Engine turned off and vehicle came to an abrupt stop. Battery level showed less than 1% on the 4xe at the time of the stoppage. I was driving about 25 mph when it occurred. Placed the vehicle into park, pressed brakes and restarted vehicle. Went to dealership to complain and they said they could not replicate the problem. | Crash: No Fire: No | Unknown |
| Nov 2022 | STRUCTURE,VISIBILITY/WIPER | systems that failed, my defroster only blows straight up about the width of the rear view mirror. causing my windshield to fog or ice and I not be able to see. dealer will not look at it until the 14th of dec. they are unwilling to provide a safe loaner in the meantime. no warning lamps my frame undercoating is already coming off making me very concerned about rust down the road the welds on my frame have porosity in a fair amount of welds. this worries me if I would ever be in a collision that the frame would not hold up. also, longterm I'm worried about the porous welds harboring salty water and rusting out the welds. causing the strength of the weld to be weakened. not to mention a porous weld in general is a weak weld | Crash: No Fire: No | Unknown |