Complaint volume
82 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Hyundai Sonata Complaints
82 consumer-submitted complaints on record for the 2023 Hyundai Sonata, grouped by component category.
82 Total complaints
5 Crash reports
0 Fire reports
0 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel/propulsion system, engine, engine,fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 0 fire reports, 0 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 9 complaints, with an average reported failure mileage of 29,671 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel/propulsion system, engine, engine,fuel/propulsion system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Hyundai Sonata?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Hyundai Sonata
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Hyundai Sonata complaints?
5 Crash
0 Fire
0 Injury
0 Fatality
5 Towed
0 Medical attention
What are the most common 2023 Hyundai Sonata complaint categories?
FUEL/PROPULSION SYSTEM 19
ENGINE 5
ENGINE,FUEL/PROPULSION SYSTEM 5
FUEL SYSTEM, GASOLINE 5
POWER TRAIN 4
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 3
FORWARD COLLISION AVOIDANCE 3
ELECTRICAL SYSTEM,ENGINE 2
ENGINE AND ENGINE COOLING 2
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 2
82 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2023 | FUEL SYSTEM, DIESEL | The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at approximately 60 MPH, the vehicle inadvertently decelerated to approximately 30 MPH and stalled. The check engine warning light illuminated. The contact was able to veer the vehicle off the road. The contact then stated that after she exited the vehicle, she noticed a white cloud of smoke coming from the exhaust and an abnormal odor outside the vehicle. The vehicle was towed to the dealer where it was diagnosed that cylinder #3 fuel injector failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving approximately 60 MPH, the vehicle hesitated and then stalled. The vehicle was towed to the dealer where it was diagnosed and determined that cylinder #2 fuel injector failed and needed to be replaced. The vehicle was currently at the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 5,070. | Crash: No Fire: No Towed | 5,070 |
| Jun 2023 | FUEL/PROPULSION SYSTEM | This is the second incident with the same issue. Both times the car starts to shutter and when you give it gas it doesn't do anything and then it just dies. No steering no brakes nothing. You may or may not be able to restart the car to move it if it breaks down when it's in traffic, luckily we were able to get it fired up long enough to move it off the road. | Crash: No Fire: No | Unknown |
| May 2023 | FUEL/PROPULSION SYSTEM | I want to say through this message exactly a month ago that I bought my Hyundai sonata sel 2023 and today driving the car it completely lost power when accelerating so I had to stop immediately I put my turn signals after that I turned off the car! I opened the hood and I didn't see any smoke coming out until that part, everything was fine. Then when I tried to start the car, it made a strange noise and a strong smell of gasoline began to come out! try several times and the same result that the car does not start the engine makes strange noise and the smell of gasoline is very strong that I had to get out of the car and leave it off, at the time I write this message I am still waiting for assistance! | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | I was driving on the freeway, at the speed limit, cruising along. Then all of a sudden, my vehicle starts to decelerate from 65 MPH and I push the gas, thinking I must have let up too much on the pedal. However, that only causes the RPM to drastically rise with NO change in my speed. I thankfully managed to maneuver from the far left lane to the freeway shoulder on the far right. The whole time, my speed was around 40 MPH and dropping drastically. Trying to safely navigate a slowing vehicle on a 65+ Texas freeway is an adrenaline-rush that I wouldn’t wish on anybody. I was severely panicking. I was almost hit by several vehicles in my maneuvering. I could have died last night. Once on the shoulder, I tried to start my car. I thought it may be a battery issue, but it turned on. It didn't start, though. The lights came on, as did all of the typical system/dash lights that usually indicate when a car’s engine hasn’t “turned over.” I used Bluelink to call for roadside assistance (since I’m only a little over 2 months into ownership) and waited. I was escorted off of the freeway to safety — thanks to a 3-car police escort AND free city tow trucks — and eventually picked up by Hyundai-serviced AAA. The latter then towed my vehicle to the dealership where I bought my Sonata. My car is currently being checked/inspected by my dealer (North Freeway Hyundai) and I only have gotten the following notice from Bluelink: "A possible condition with your Engine Control System has been detected with your 2023 SONATA on 02/22/2023 at 07:23 am CST. A full system check is recommended to be done soon." I checked and there are no open recalls (currently). Even more concerning, my car recently underwent complimentary maintenance, including an oil change, through my dealer (on February 13, 2023 - I have the receipt), was good on gas, and had no warning lights displaying. Until it stopped running — the time I tried to start it on the side of the road, the dash showed an “engine” light. | Crash: No Fire: No | Unknown |
| Jan 2023 | FUEL/PROPULSION SYSTEM | While on the highway, my car suddenly started shaking violently and losing power. I lost steering and was unable to accelerate. I pulled over to the side of the road and the vehicle would not start again. I took it in and a fuel injector was stuck open and it had flooded my engine. This was the second time with this vehicle that this happened. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | P074D73 is code showing up coming up and going off after sometime. This is code something related to the Transmission. Worried if it could cause the Transmission to fail which may result in loss of power during the drive which could potentially cause fatal accidents. It occured Multiple times. Attached the screenshots | Crash: No Fire: No | Unknown |
| Dec 2022 | FORWARD COLLISION AVOIDANCE | On a highway cruising at 70mph with the ACC (Adaptive Cruise Control ) on and following distance set at max a car from another lane turned into my lane and then continued to an off ramp. My car initially braked and then downshifted from 8th to maybe 4th and accelerated hard - scaring me and my passengers. I did add to the actions of the car by pressing the following distance button on the steering wheel a few times. I had owned a 2016 Sonata with ACC and drove over 100K miles with ACC operating. That is why i pressed the following distance button - to lessen the actions of the car when the car entered my lane. The 2016 also had a ACC setting of Fast, Normal, & Slow (I used normal). The 2023 has no ACC setting. I did complain to my dealer and he said this was normal and nothing happened. I feel this is dangerous so reported it to Hyundai Customer Service. They told me to go to my dealer. | Crash: No Fire: No | Unknown |