Complaint volume
121 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda Ridgeline Complaints
121 consumer-submitted complaints on record for the 2023 Honda Ridgeline, grouped by component category.
121 Total complaints
2 Crash reports
2 Fire reports
0 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are exterior lighting, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 2 crash reports, 2 fire reports, 0 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 10 complaints, with an average reported failure mileage of 33,617 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to exterior lighting, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda Ridgeline?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda Ridgeline
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda Ridgeline complaints?
2 Crash
2 Fire
0 Injury
0 Fatality
2 Towed
0 Medical attention
What are the most common 2023 Honda Ridgeline complaint categories?
EXTERIOR LIGHTING 38
UNKNOWN OR OTHER 13
ELECTRICAL SYSTEM 11
ENGINE 7
BACK OVER PREVENTION 6
FORWARD COLLISION AVOIDANCE 4
POWER TRAIN 4
STEERING 4
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 3
ENGINE,FUEL/PROPULSION SYSTEM 2
121 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2023 | ELECTRICAL SYSTEM | Wireless Charger Doesn't Work with or without a case on my Samsung 22 Ultra (which works on every other of the 4 wireless chargers I have). So I just purchased the 23 RTL-E on 09/28/23. Upon taking possession of the vehicle, got in adjusted and began setting things up to my liking. I went to place my phone on the equipped charging mat and after some shifting and repositioning, the phone began to charge w/ the case on. That lasted all of about 4-10 seconds. After fiddling w/ it for a few more minutes, no luck. Finally, I decided to remove the case and same thing, it only charged 4-10 secs.Ive also tried my sons Iphone 14, both with and without the case, same thing over and over again. Dealership said there was no know issues w the wireless charging unit.However I have found numerous complaints of the same issue online. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | 2nd time to Honda of Covington for the passenger door will not manually unlock or open with inside door handle UNLESS you push the electric unlock button 1st. [XXX] , the service writer, said it was a safety feature and wrote it on my repair order and hasn’t had the service manager come out to the vehicle with me as requested as this is a safety problem, loose battery power and your passenger cannot get out. I showed [XXX] a memo I found on this site saying that Honda wants all reports of this problem sent to them, [XXX] won’t acknowledge the report. I am making myself a nuisance and now [XXX] said someone will call me Monday August 21st. I called Honda and they said, “we have no reports of this problem but will give you a case number”. That number is [XXX]. I don’t understand why no one cares? If we get in a wreck and loose battery power the passenger door will not open and one can only hope my wife is not injured to the point where she can’t crawl over the center console to exit on the driver’s side. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | We purchased our new 2023 Ridgeline RTL-E 4 six months ago and always noticed that the passenger inside door handle wouldn’t open the door unless we pushed the unlock button, the driver’s door works normally. We thought this might be a new safety thing until we tried to manually unlock the passenger door today and could not, meaning the passenger door can only be opened inside if you electronically unlock the door. That’s concerning…if we loose battery power in a wreck, you cannot get out the passenger door!! We are calling the dealer in the morning to get this addressed. | Crash: No Fire: No | Unknown |
| Jul 2023 | EXTERIOR LIGHTING | Automatic high beam head lights have not work properly ever since I bought the Honda in oct 2022. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | Please note that I am a Deaf customer. My primary language is American Sign Language (ASL) and English written is my secondary language. Thank you for understanding. I just bought a 2023 Honda Ridgeline on June 6th, 2023. The "Auto Engine Idle Stop System Problem" error message in the dash has been the problem and appeared many times. I sent it back to the dealership, which was the third time, and the power window master switch was replaced on July 19th, 2023, but it still has not been resolved yet. I made an appointment with the dealership on Monday, July 31st, 2023, which will be 4th attempt. I am tired of it. It is very annoying. I would like to take this opportunity to thank you for your assistance with this matter. | Crash: No Fire: No | Unknown |
| Jul 2023 | EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE | The contact owns a 2023 Honda Ridgeline. The contact stated while driving at an undisclosed speed at night, the high-beam headlights illuminated extremely bright, causing a blinding affect for other drivers. The vehicle was taken to the dealer, where it was diagnosed that the camera sensor was faulty, causing the high-beam headlights to fail to deactivate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50. | Crash: No Fire: No | 50 |
| Jun 2023 | EXTERIOR LIGHTING | Auto high beams do not correctly switch from low and high beams ALSO, the QI wireless charger doesn't work with my iPhone 14 plus | Crash: No Fire: No | Unknown |
| Jun 2023 | EXTERIOR LIGHTING | Auto high beams do not function correctly. They often do not turn on. | Crash: No Fire: No | Unknown |
| Jun 2023 | EXTERIOR LIGHTING | Auto High-Beams not operating as designed. The auto-high beams works very intermittently as on very non lighted dark roads they will come on and shut causing a flickering effect while driving. This is a very well known issue starting with the 2022 model year. The sensor camera for the auto-high beams are defective. This can blindness to on coming driver’s/vehicle temporarily. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | The component I will be writing about is the front, passenger door locking feature (interior side). I have taken my vehicle to the Honda dealership for inspection. I have also checked New Honda Ridgelines on the lot and found this same locking feature doesn't work the same in each vehicle. This means, in my opinion, that this issue is coming right out of the factory. This problem is easily reproduced. So here is the problem and is only affected on the passenger front door (interior side). The driver's side front door locking feature works without issue. When after manually locking the front passenger door by sliding and pushing in the lock, you are able to open the door by using the interior door handle without issue. The problem is when you use the POWER lock button on either side of the vehicle to lock all the doors. On the driver's side, you can open the door using the handle without issue. On the front passenger side, when pulling the handle ( to open the door), the handle moves a bit, then is physically stopped by something inside the door causing you to be UNABLE to open the door. In addition to this, you cannot slide the lock to the open position so that you can open the door. So if you used the power button to lock the doors, then got in an accident and the power was disabled, you could be trapped on the passenger side and would really be a problem if a fire had started. The dealership loaned me a 2022 Honda Pilot, and it has the same issue as my truck. | Crash: No Fire: No | Unknown |
| Jun 2023 | VISIBILITY/WIPER | When traveling at night the high beams will not stay on...they flicker on and off at random intervals | Crash: No Fire: No | Unknown |
| Apr 2023 | EQUIPMENT | I purchased a rear pickup cover. I used it without problems. I took the top off and stored it in my garage. When I put it back on, I noticed nothing wrong. When I went to open the cover to put garbage bags in the rear bed, I found the first part of the tri-top did not open correctly. I took it to 2 dealers when I was told the cover could not be repaired and there were no replacement parts. I have contacted Honds USA and they refuse to do anything about this $1000 part. I want my top replaced. This was a new top, not a used one. | Crash: No Fire: No | Unknown |
| Apr 2023 | STRUCTURE | The contact owns a 2023 Honda Ridgeline. The contact stated while driving 70 MPH, the tonneau cover detached from the bed of the truck. The vehicle was taken to the dealer and the dealer stated that the brackets used to hold the cover were defective. The tonneau cover was not replaced. The manufacturer was contacted, and the manufacturer offered to replace the tonneau cover. The failure mileage was 2,100. | Crash: No Fire: No | 2,100 |
| Mar 2023 | ENGINE | Car lost power and check engine light came on when exiting the highway on an off ramp. | Crash: No Fire: No | Unknown |
| Feb 2023 | EXTERIOR LIGHTING | Automatic high beams don’t work fluidly. This is a safety issue because they are sensitive to the point where it seems you are “high beaming” oncoming traffic. This problem has been confirmed by several legitimate websites and by myself. All components are in working order. There are no warning lamps as this is the way the vehicle was intended to operate by the manufacturer. Honda let it slip past and it should not have. This problem needs further review by NHTSA for safety purposes. Thanks | Crash: No Fire: No | Unknown |
| Feb 2023 | EXTERIOR LIGHTING | Automatic highbeam system stays on hi for oncoming vehicles, flashes oncoming vehicles, dims for road signs. | Crash: No Fire: No | Unknown |
| Feb 2023 | EXTERIOR LIGHTING | Automatic headlight auto bright does not work correctly. Sometimes does not dim to regular headlight and goes back and forth without oncoming cars also. | Crash: No Fire: No | Unknown |
| Jan 2023 | EXTERIOR LIGHTING | Auto high beam headlights do not function properly. The high beams will turn on or will not turn off high beams when approaching another vehicle. High beams will turn off when the system sees another light source, such as a pole light, several hundred feet off the road. High beams will also turn on and off for no apparent reason. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | The truck lurches forward maybe 2". Once when parking and once when using the remote start. Fortunately it didn't hit anything or anybody. | Crash: No Fire: No | Unknown |
| Nov 2022 | EXTERIOR LIGHTING | Auto high beams do not work properly. When using they do not work as intended and cause an extreme danger for visibility. I nearly hit a deer at highway speeds due to failure to operate when should have been in high beam. Also they go on and off causing blinding to oncoming traffic. This is a well known problem documented by numerous honda Ridgeline owners. It needs to be fixed before more people are injured or killed as a result. | Crash: No Fire: No | Unknown |
| Oct 2022 | EXTERIOR LIGHTING | The auto headlights have not worked at all since we have owned this vehicle. I have followed the instructions to the letter to setup the auto headlight function up. Frustrated, vehicle was taken to dealer and they acknowledge a problem as they cannot fix it until Honda issues a repair solution. The truck has 560 miles on it. Problematic headlights are a real concern at night | Crash: No Fire: No | Unknown |