Complaint volume
499 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda CR-V Complaints
499 consumer-submitted complaints on record for the 2023 Honda CR-V, grouped by component category.
499 Total complaints
20 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, visibility/wiper, steering,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 1 fire report, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 36 complaints, with an average reported failure mileage of 10,394 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, visibility/wiper, steering,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda CR-V complaints?
20 Crash
1 Fire
15 Injury
0 Fatality
17 Towed
8 Medical attention
What are the most common 2023 Honda CR-V complaint categories?
STEERING 282
VISIBILITY/WIPER 21
STEERING,LANE DEPARTURE 15
STRUCTURE 15
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 12
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 7
SERVICE BRAKES 6
499 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | STEERING,LANE DEPARTURE | At times, the steering wheel becomes hard to turn exactly like changing lanes when the lane assist is on. This occurs when lane assist is off! | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving on the freeway on Saturday 5/23/26 when a helium balloon flew into my lane. The vehicle suddenly applied maximum braking on its own without any dashboard warning, alert sound, or driver notification. It was so severe the tires were screeching. The accelerator was unresponsive for several seconds before I was able to accelerate again. This created a dangerous situation because I could have been rear-ended by another car. | Crash: No Fire: No | Unknown |
| May 2026 | SEAT BELTS | Seatbelt unlatched. Buckle was broken. I was told it was a “mechanical issue” | Crash: No Fire: No | Unknown |
| May 2026 | STEERING | I am reporting a Safety Recall Violation at Davis Honda [XXX] ). My 2023 CR-V was serviced for Recall 24-117. I was charged $175.66 for the alignment. Per Service Bulletin 24-117, this is a mandatory free part of the recall. Charging for a safety recall is a federal violation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | FORWARD COLLISION AVOIDANCE | The vehicle’s forward collision avoidance and adaptive cruise control radar sensor is mounted directly behind a plastic front emblem that can be removed in seconds without tools. This design allows easy theft of the radar unit, which immediately disables Honda Sensing safety systems including collision mitigation braking, adaptive cruise control, forward collision warning, and lane keeping assistance. Theft of this component renders federally marketed safety systems inoperable and results in dashboard warnings and loss of active safety features. Replacement and required recalibration costs are extremely high, commonly reported between $1,500 and $2,500. This issue is caused by exposed placement and lack of theft deterrence for a critical safety component, not by vehicle misuse or modification. Similar thefts are being reported by other owners, indicating a widespread design vulnerability that allows essential safety systems to be disabled through simple theft. | Crash: No Fire: No | Unknown |
| Apr 2026 | STRUCTURE,VISIBILITY/WIPER | I was driving along I-20/59 Northbound approaching Bessemer, Al near or between mile marker 102-104. Suddenly I heard a “pop” sound coming from behind me and noticed in my rear view mirror the rear windshield had a small hole in it. I had just merged into the far left passing lane when this occurred and then proceeded to merge to exit onto Exit 104 (McAshan Dr./ McCalla). As I continued to drive glass began to shatter and the hole expanded. I was initially startled and afraid because I didn’t know what was happening. Once I exited, I parked at the Flying J truck stop and exited the vehicle to further assess. I called my parents and then a Bessemer Police officer to file a report. I’m not certain if something hit my windshield, if this is the result of a manufacturing malfunction, or other unknown occurrence due to external factors. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | Car lost power with catastrophic engine failure with no warning as I was turning into a busy intersection with oncoming traffic. Had it towed 3hrs to Southaven Honda.indicated it was a blown head gasket . They said it loosing power was warning sign. No warning lamps prior to the incident. The vehicle was in the dealership two weeks before and there was no indication from the dealership that I was low on coolant or it was degraded. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | Hood vibrates noticeably above 55-60 mph and during car wash drying. It is too obvious that it seems that at some point hood might be dislocated. | Crash: No Fire: No | Unknown |
| Apr 2026 | STEERING | This is regarding the earlier recall where drivers can feel a clicking noise in steering wheel, I did my recall year ago and this issue is resurfacing again. I reported this to dealer this week and I was said they will replace the parts since it's under warranty. But I wanted to report this issue. Is there a permanent fix? | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Woke up at [XXX] [XXX] to neighbor banging on door and yelling your car is on fire. Vehicle is parked in front driveway, front part of the car where engine is ablazed. Neighbor said he heard "pops" like firecrackers/gunshot when he went to look out his window the fire was reflected on the fence across the car. I did google search for possible fire causes and search returned with Recall notice for fuel pump, battery and battery cladding on model. Contacted Honda but Aileen just promised to send inspector for joint inspection with USAA inspector but hasn't been responsive to call or emails for follow up. Fortuntaely, didn't park in the garage or we would have been burned down with the house also quite fortunate that car was driving on the road. Vehicle is being inspected by insurance USAA and will get report on insurance details with AMERICAN HONDA not responding to Report Case #[XXX] they keep fobbing me off by asking to call back 1-800-999-1009 x 88146 or email ahmcustomersupport@ahm.honda.com. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: Yes | Unknown |
| Apr 2026 | ENGINE | Urgent Safety Concern – 2023 Honda CR-V Hybrid Engine Defect: I am writing to report a serious safety concern involving my 2023 Honda CR-V Hybrid related to a manufacturer defect that has not been properly resolved. My vehicle experienced an issue where engine oil leaked into the engine and spark plugs due to a defect. As a result, I received a critical dashboard warning instructing me to “stop vehicle immediately.” This created a dangerous situation and placed me at risk while driving. Although the issue was later identified as a manufacturer defect, it was not properly addressed when I initially reported engine shaking concerns in 2025. The problem escalated over time and ultimately led to this failure.Despite attempts to repair the vehicle, I continue to experience engine-related issues, including ongoing shaking. I have made multiple efforts to resolve this through the dealership and American Honda, but my concerns have not been adequately addressed.This vehicle is my only means of transportation, and the unresolved defect presents a continued safety risk not only to me but potentially to other drivers. I am concerned that similar issues may be affecting other 2023 Honda CR-V Hybrid vehicles. I am requesting assistance in reviewing this matter as a potential safety issue and ensuring appropriate accountability and resolution. | Crash: No Fire: No | Unknown |
| Apr 2026 | FUEL/PROPULSION SYSTEM | After filling up with fuel my vehicle wreaks of gasoline fumes for hours in the passenger compartment. There are no warning lights or open recalls. Issue is common it looked up online. This started about a year after owning the vehicle. | Crash: No Fire: No | Unknown |
| Apr 2026 | STRUCTURE | The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle suddenly started to shudder abnormally. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the hood needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000. | Crash: No Fire: No | 32,000 |
| Apr 2026 | POWER TRAIN | The Transmission mount failed and the transmission was loose and clunking around in the vehicle when I applied the breaks and occasionally when I accelerated. The car has less than 50K miles and the transmission mount should not fail. There was no accident or rust and no reason for it to fail. I believe it is a safety hazard that Honda should do a recall or at least cover the cost of the repair. | Crash: No Fire: No | Unknown |
| Mar 2026 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | The driver assist system was flashing for over an hour when I was coming back to Ohio from Florida on [XXX]. It was flashing and for a few seconds it would go off. this happened a few times and then it busted stayed on. it said to take to dealer to get fixed. this happened about a year ago put only flashed on for a short time. There must be a problem with this system that Honda has. I have done some research and it seems this is a Honda problem with the CR-V. I have a 2023 CR-V. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES | car drove completely fine and on the dash all of a sudden, there was a warning for the brakes system malfunctioning while on the road saying a collision could occur, and the vehicle had about 5% of the braking power it should, and it almost caused an accident. | Crash: No Fire: No | Unknown |
| Mar 2026 | VISIBILITY/WIPER | Windshield wipers have inconsistent force causing it to hit the pillars of of the driver side periodically. Damage could occur to both the arm and the vehicle frame due to repeated impact. Visibility is also affected since the wiper does not clear all of the rain water and causes chattering. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | The vechicle was in an accident were it went off the road into grassy area. Hitting several street signs and a power transformer. The safety features automatic braking or lane keep assistance did not engage. The driver tried to brake the car did not stop nor did it seem to slow down by the distance it traveled. The car is possiblity a total loss, currently under review by insurance company. There were 2 passenger in the vechicle during the accident. Driver and toddler in the rear. Police did come out to the scene. Insurance representative are going through thier claim process.the accident was 2 days ago. All safety feature prior to the accident were opperating proper to my knowledge. I would like to request the black box from the accident to gather more information on what may have happened. Insuarance companies is not going to obtain it. | Crash: Yes Fire: No Injuries: 2 Towed | Unknown |
| Feb 2026 | VISIBILITY/WIPER | Wiper fluid is not disbursed from wiper blades until blades are in full LEFT swipe position. No fluid is disbursed on the way up to that left position, so all fluid from driver side wiper blades goes off the side of windshield or just pools there. Very little fluid from the passenger side blade goes onto windshield in front of driver. There is no way to get fluid on passenger side of windshield, since fluid comes from top of blade, which is pointing left in straight up position when fluid is disbursed. This is a terrible design. I run out of fluid frequently and cannot see to drive is messy, Ohio winters. This happens each time I use the wiper fluid, not just on the random January date I selected. | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING | ON FEB172026, I PULLED IN MY DRIVEWAY AND CAR STEERING WOULD NOT TURN AND HIT MY PROPERTY.IT CAUSED EXTENSIVE DAMAGE TO MY PROPERTY POLICE REPORT WAS MADE AND CAR END UP IN BODY SHOP. STEERING WHEEL LOCKED AND CAR WOULD NOT TURN. FRONT END IS COMPLETELY DAMAGE. | Crash: Yes Fire: No Towed | Unknown |
| Feb 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving on the freeway in the rain (on 2/19/2026), my vehicle started braking of its own accord. Emergency brake lights flashed on the dash board and the vehicle came to a full stop while traffic was moving on the freeway. [There had been previous incidents of warning "Brake" lights flashing without cause, never a sudden stop; spontaneous]. During my <15 mile commute, the vehicle did this x5 times. After the 4th incident, a new pop up warning appeared: "Collision Mitigation braking system problem. See your dealer. " I took a photo of this warning light and drove to the closest dealership. The unwarranted braking problem happened again while on the freeway. When I arrived at the dealership, at first they said "there's no problem. " I showed them the photo, they reluctantly checked in my vehicle for diagnostics and informed me that I would have to pay for the diagnostician. The safety of myself and other California drivers was put at risk by this malfunctioning braking system. I was unable to over ride a warning, the vehicle braked unexpectedly in the middle of the freeway. Mossy Honda dealership did not offer me a loaner vehicle nor a ride home. When I asked, I was told that they might be able to rent a vehicle to me if someone was still around to do so. Cost =$50/ day. I lost a day of work to deal with this issue. I had to call the dealership for an update. The vehicle was inspected by a certified Honda technician at Mossy Honda of Lemon Grove. The technician informed me that Honda's policy is to realign the system. The honda technician asked if the vehicle was recently hauling a heavy load that could have ruined the alignment. I have not. It seems the dealership wants to blame me for this safety issue. If there are follow up issues, I am advised to return to the dealership for assistance. The dealership did not offer a ride, nor apologies. They have not provided an updated Cost estimate for this alignment or any needed follow up repairs. | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING,LANE DEPARTURE | Yesterday, Thursday February 29, 2026, the steering wheel and/or lane assist feature of my 2023 Honda CRV Sport Hybrid seemed to try to force my car over a cliff on a mountain road. I was driving from Crystal Mountain Ski Resort in Washington state returning to my home in Seattle WA when the steering wheel of my Honda seemed to stiffened or lock up at a curve in Crystal Mountain Blvd several miles from the ski resort. At the curve in the road I needed to turn left to avoid driving over a steep mountain embankment and the steering wheel required unusual force to turn left. Steering was problematic for the next 40 miles on State Route 410 driving northwest toward Enumclaw WA. I had to fight the steering wheel continuously as it seemed to direct the car left and right when the path of the road was straight. Unusual force was needed to control the steering. It felt like the car was being forced by the steering to move in directions that did not follow the course of the road. There was a sense of lack of control of the steering wheel, and in the instance of the curve in the road coming down the mountain, it felt like the car was trying to drive over a cliff. It was a sense of loss of control, and that the car was by itself driving off the road. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | Engine failure due to premature head gasket failure. | Crash: No Fire: No | Unknown |
| Feb 2026 | VISIBILITY/WIPER | The vehicle was backed into a parking spot in the last row of a parking lot; no one would be behind the vehicle. It was parked for 2 days and upon returning to it, the rear window was broken. A hole about the size of 2 fists was present, along with a horizontal crack from the hole to the edge of the frame. Up until this break, there was no indication of any issue with the window/glass. | Crash: No Fire: No | Unknown |
| Feb 2026 | EXTERIOR LIGHTING | Vehicle: 2023 Honda CR-V Hybrid Sport Touring (OEM headlights; no aftermarket lighting modifications) Issue Type: Exterior Lighting – Headlights (low-beam performance/visibility) Description of Problem: I am submitting a safety complaint regarding the low-beam headlights on my 2023 Honda CR-V Hybrid Sport Touring. The low beams provide poor foreground illumination and create a distinct dark area directly in front of the vehicle. In real-world nighttime driving, the beam pattern leaves an obvious “dead zone”/shadowed region in the near-field (close to the front of the car), which reduces my ability to see road hazards, debris, pedestrians/animals, and lane-edge detail in time to react safely. The problem is most noticeable on unlit roads and in wet conditions, where the lack of usable light in the foreground makes it difficult to judge road surface changes and identify objects near the vehicle’s path. The cutoff/beam pattern appears abnormal in that the area immediately ahead is not properly lit despite the headlights being on and functioning. This is not related to dirty lenses, aftermarket bulbs, or modifications. Safety Impact: This headlight performance issue reduces forward visibility at night and increases the risk of a collision because hazards in the roadway may not be visible until the vehicle is very close. The dark zone in front of the vehicle is consistent and repeatable, not an occasional flicker or intermittent failure. Low-Speed Navigation: When making turns into unlit driveways or onto dark side streets, the area where the vehicle is turning remains pitch black, making it impossible to see pedestrians, cyclists, or road obstacles. Object Avoidance: At highway speeds, the "dark zone" prevents the driver from seeing road debris or potholes until they are directly under the vehicle, leaving zero time for evasive maneuvers. Headlights are original equipment and the vehicle has not been modified. | Crash: No Fire: No | Unknown |