Complaint volume
248 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
248 consumer-submitted complaints on record for the 2023 Honda Civic, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
248 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, steering,lane departure, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 18 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 21 complaints, with an average reported failure mileage of 16,780 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
248 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2023 | STEERING | Driving on freeway on 12/2/2023 and the steering became difficult to handle. It felt that I lost my power steering. I exited the freeway and the car's steering seemed ok after all. The steering was fine for the remainder of the day. The next day, the problem happened again on a freeway. I can steer the car, but it requires more effort and it seems a bit jerky. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The component / system failed is steering, and it is available for inspection. My safety (and others safety) was put at risk because the steering is sticky - it forces me to overcorrect when I am driving straight at highway speeds. While driving the car on the highway on mostly straightaway stretches, my steering sticks and forces me to correct to stay on a straight course. When I try to do that it overcorrects and forces me to move in an unexpected and unsafe way. I almost hit the car next to me when this first happened because it was so unexpected. I brought the car into Plaza Honda dealership at 2700 Nostrand Ave, Brooklyn NY 11210 on 9/28/23. We told them about the recall info and problems we were having with the car. We were told there were no current recalls on the car, and they advised that the car was "operating as designed". (See attached documents) There are no warnings, no warning lamps and no other symptoms - just sudden inability to control my vehicle The first time this occurred earlier in 2023 when the car hit about 10,000 miles | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Periodically when traveling at 30 MPH and higher, the steering becomes difficult to make adjustments when going straight or negotiating curves. There’s a sticky sensation which requires higher efforts to overcome. I’ve taken my car into the dealer on two occasions, but they were unable to replicate the problem. The problem is often but sporadic. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,LANE DEPARTURE | •Problems occurring with steering. Even when assisted living keeping is off, the steering will try to throw me out of the lane where i have to constantly have a good grip to try stopping it from swerving the vehicle I tend to notice it more on highways especially in areas where the black line is on the road from lanes shifting over due to construction. •I believe it can be a huge safety risk that can cause an accident if someone isn’t fully attentive to the problem and not holding the steering wheel hard enough. •no warning lights or messages regarding parts affected by the problem. • The problem has not been reported , inspected, nor confirmed by the dealer and/or other parties. •I noticed the problem start around or before 1000 miles (my first month having the car) | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,SEAT BELTS | Sticky steering wheel, lock steering, clicking sound, Terrible rear seats buckle, hard to click it. i have a 2023 Honda Civic, with all the recall issues, but my Vin number didnt make it to the recall. I've taking my car to Honda of Long Beach, Ca. They didnt find or fix anything. please help! I don't know what to do! | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | When the car is warmed up, the steering becomes a little more difficult. Turning the wheel slowly is not smooth, feels sticky. This started occurring around 8000 miles on the vehicle. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING,STRUCTURE | Sticky steering when travelling above 25mph--both driving straight and in a turn. Must over-correct to compensate for sticky electronic steering. Trunk/hatch leaks water | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | Sticky steering when travelling above 25mph--both driving straight and in a turn. Must over-correct to compensate for sticky electronic steering. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds exceeding 45 MPH, the steering wheel was jerking and sticking while adjusting and correcting the steering wheel to keep the vehicle in the proper lane. The contact later received notification of NHTSA Campaign Number: 23V704000 (Steering) and the vehicle was taken to the local dealer. After inspecting the vehicle, the recall was completed with no repairs performed. The contact stated that the failure persisted. The manufacturer was not yet contacted. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Nov 2023 | STEERING | Experiencing sticky or notchy steering at moderate and highway speeds. Started when odometer hit 4500 miles. I called the dealer and referenced Service Bulletin 23-037. Dealer informed me I would have to pay a $148 diagnostic fee for them to even look at it. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The steering intermittently sticks. While driving, both at speed and slow speeds, there is a noticeable sometimes unnerving sticking that occurs, where I have to push the wheel to get it to return to wheels straight. I can reproduce while stopped when it occurs. When driving at highways speeds it makes keeping the car driving straight difficult and i have to be careful to not over push the wheel for fear of losing control. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The steering wheel is getting stuck in the original position while traveling over 45 mph, requiring a hard jerk to get it unstuck. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | My steering has started to feel “notchy” when making small adjustments while driving. Almost feels as if the steering is binding a little bit at highway speeds. Struggling to keep it centered inside the lane while driving. This been happening more often every time. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | While driving at highway speeds the steering wheel becomes what feels like locked and becomes very stiff. Almost as if the power steering is no longer working. This in turn causes me to have to forcefully steer the steering-wheel sometimes over correcting. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | At low speeds and high speeds highway the steering gets sticky it gets stuck you have to jerk it to the left or right very unsafe | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The steering wheel sticks at the 12:00 position when driving at cruising speeds. Then, I have to use force to adjust the steering wheel while tracking down the road. The steering wheel breaks free and causes me to oversteer in that direction and I have to quickly steer back. It happens 50% of the time I’m driving over 60mph. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | Electronic Power Steering Gear Box. See TSB 23-037. Steering does not respond as it should. When driving either in a straight line or in a turn, the EPS (electronic power steering) motor fails to sufficiently adhere to driver input (left or right turn). Problem was witnessed by service manager Tony Rocha of Ed Morse Honda 3790 W Blue Heron Blvd, Riviera Beach, FL 33404, (561) 508-8639. Tony drove my car with 36,616 miles and agreed that the steering is "sticking". In order to maintain a lane or make turns, extra force application is required by driver resulting in extremely dangerous oversteering. I am afraid to drive because I cannot sufficiently maintain control of the vehicle. The part has not been inspected because Honda does not employ electrical engineers at their service centers and no mechanic is qualified to understand this system. The only way to identify the problem part is through the symptoms of sticking steering as outlined in TSB 23-037. No warning message or code appears. The problem is persistent not intermittent. It is important to note that Honda recently issued recall 23V-703 in regards to incorrect stroke length of steering rack but this is a separate issue that is being confused/conflated by the service department. Problem is apparent from a standstill and at all speeds. Problem persists with or without LKAS and Lane Departure Mitigation. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING,UNKNOWN OR OTHER,SERVICE BRAKES | My car has about 3k miles it started to make a Crack noise while backing up and pressing the brakes on the right front wheel took it to the dealer and they checked but didn't fix it it appears to be normal on this cars wich I don't believe it sound like if something is backing also now is doing it while I pull forward sometimes I hope there is more people experiencing this issue | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | When steering the car the steering feels “stuck” when trying to make slight adjustments to maintain the car in its lane. Extra force is required to make minor steering adjustments causing over correction. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | I have not had any issues related to the current recall of hearing a rubbing noise from the tires due to a steering rack issue. I am having a problem with the power steering. At speeds above 45 MPH, the steering is "STICKING or BINDING" and I am having to use excessive pressure to get the steering to return basically to the "CENTER" position. This is very noticeable at freeway speeds when trying to keep the vehicle centered in the lane. It is also noticeable on curves, like when merging on an on-ramp. At times, I don't notice this as much when it is colder outside, like in the mornings but DO notice it when it is warmer outside, like when I am headed home from work iin the late afternoon. I have an appt with my Honda Dealer on 11-4-2023 for the new open recall and plan on bringing this steering issue to their attention. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING,UNKNOWN OR OTHER | during highway driving steering wheel gets sticky when the highway veers to the left or right. there is a resistance,and then it jerks in the direction you are turning. also,there is a random static noise coming from the tweeter right front door are. have attached copies of my visits to my local dealership. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds, the steering wheel became difficult to operate. The contact stated that excessive force was needed to turn the steering wheel. The contact stated that the failure was intermittent. The contact stated that whenever the driver’s aid system was activated, the failure was more persistent. Additionally, the failure also occurred while exceeding 60 MPH. There were no warning lights illuminated. The vehicle had been taken to the dealer who was unable identify the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000. | Crash: No Fire: No | 8,000 |
| Oct 2023 | SUSPENSION,POWER TRAIN,SERVICE BRAKES | UNKNOWN | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | My steering wheel seems to get stuck while driving. It causes me to have to jerk from left to right | Crash: No Fire: No | Unknown |
| Oct 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Brake mitigation system will automatically slam on brakes and show brake light with no objects in the way | Crash: No Fire: No | Unknown |