Complaint volume
248 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda Civic Complaints
248 consumer-submitted complaints on record for the 2023 Honda Civic, grouped by component category.
248 Total complaints
18 Crash reports
0 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,lane departure, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 18 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 16,780 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,lane departure, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda Civic?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda Civic
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda Civic complaints?
18 Crash
0 Fire
9 Injury
0 Fatality
15 Towed
7 Medical attention
What are the most common 2023 Honda Civic complaint categories?
STEERING 165
STEERING,LANE DEPARTURE 8
UNKNOWN OR OTHER 7
ELECTRICAL SYSTEM 4
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 4
ELECTRICAL SYSTEM,ENGINE 3
TIRES 3
AIR BAGS 2
EXTERIOR LIGHTING 2
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 2
248 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | AIR BAGS | So we were in a accident the front right of the bumper was completely destroyed and the airbags didn’t deploy | Crash: Yes Fire: No Injuries: 2 Towed | Unknown |
| Mar 2025 | STEERING | I received a recall notice for my vehicle in November 2024, and immediately called Honda to schedule an appointment for repair. My original date for the recall repair was scheduled for 12/7/24. Days before the repair was scheduled to take place, Honda called me to cancel my appointment and claimed that they did not have the available parts needed to complete the job. I asked to reschedule my appointment and the dealer refused, claiming that parts were back-ordered. I was told that they would call me during the first week of January 2025 to reschedule. When the dealer did not reach out to me, I called them several times and left messages. My calls were not returned. Finally, I was able to get someone from the Parts Department on the phone, who claimed that there was a national back-order on the necessary parts for the repair. I expressed concern for my safety as my steering wheel has been locking up for the past several months, but was told that there was nothing I could do but wait. It is now March 2025, 4 months after I received the recall notice, and I am still without an appointment. Despite my repeated appeals for help, Honda continues to endanger my family and me by refusing to repair my vehicle in a timely manner. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Route 22 Honda (75 US-22, Hillside, NJ 07205). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,AIR BAGS | The contact owns a 2023 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING). The contact stated that while driving at 75 MPH, the driver-side air bag deployed on its own without a crash or impact with an object. As a result, the driver lost visibility and control of the vehicle, resulting in a crash with another vehicle. The contact's vehicle veered into oncoming traffic. The contact was unsure whether there was a warning light illuminated. The paramedics were called, and the contact was transported to the hospital. The contact suffered injuries to the stomach. A police report was filed. The vehicle was towed to a towing yard. The insurance company was notified and is pending an investigation. Weeks before the accident, the contact notified the manufacturer to report issues with the vehicle. The manufacturer advised the contact to take the vehicle to the dealer to have it inspected. The dealer rotated the tires and changed the oil. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,200. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 1,200 |
| Feb 2025 | STEERING | The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to steer. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect. | Crash: No Fire: No | 38,000 |
| Feb 2025 | STEERING | The contact owned a 2023 Honda Civic. The contact stated that while driving on a neighborhood street at 20 MPH when the steering wheel became difficult to maneuver and the vehicle began to drift to the right causing the contact to crash into a mailbox. No warning lights were illuminated. There was property damage to the mailbox. The vehicle came to a stop upon crashing into the mailbox. The air bags deployed. The vehicle was towed to a local junkyard. A police report was filed. The vehicle was destroyed. The contact stated that she and her son were injured and that he was seated in the front passenger seat. Nobody outside of the vehicle was injured. The contact sustained injuries to her back, shoulders, and arms, and her son sustained injuries to the head. Medical treatment was needed for the injuries of both the contact and her son. The local dealer was not contacted, therefore the vehicle was not diagnosed as insurance declared the vehicle a total loss. The contact believed that NHTSA Campaign Number: 24V744000 (STEERING) was related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 58,000 |
| Jan 2025 | STEERING | The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I get a random warning that is an issue with the braking system and the Brake light comes on. The lane departure and cruise control is shut off while the vehicle is in motion. There is a sudden and unexpected drop in speed when the cruise control is shut off by the vehicle. The vehicle remains operable without the systems activated the warnings go away after restarting. | Crash: No Fire: No | Unknown |
| Jan 2025 | VEHICLE SPEED CONTROL | Jark sometimes when shifting it self | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING,WHEELS | I got a recall notice in Nov,2024 for my 2023 Honda civic, I called the Honda dealer to make an appointment to get my car fixed,The gentleman told me I can't make my appt now he told me I gotta wait because he doesn't have what they need to fix it, he also said I would get another notification about my car's recall..Here it is Jan,2024 still nothing.The parts that got recalled on my car is nothing to sit around and wait,It's dangerous to take a chance on me driving and my EPS does what the recall said can happen.How long does a dealer have to fix a customer's recall its been months and 1 wk. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | I am writing to report a critical safety concern regarding the recall of the steering system on my 2023 Honda Civic Sport Hatchback. Honda has informed me that the repair will not be available until July 6, 2025—an unacceptably long delay for such a dangerous issue. This delay forces me to choose between risking a potential steering failure while driving or being without reliable transportation for months, despite this being a new vehicle. I request that the NHTSA take immediate action to: Require Honda to expedite repairs. Ensure they provide temporary solutions like loaner vehicles or rental reimbursements. This issue poses a serious safety risk to drivers, passengers, and others on the road. I urge you to investigate and hold Honda accountable for addressing it promptly. Thank you for your attention. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The steering wheel jerks when driving. | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I rear ended a vehicle and my brakes did not respond nor the emergency system activate I gave a dash cam on the incident and no one has inspected the car for that failure | Crash: Yes Fire: No Towed | Unknown |
| Dec 2024 | STEERING | The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 60 - 65 MPH, the steering wheel seized. The following days later while driving at various speeds, the steering wheel started pulling to the left and right and then seized. The contact manipulated the steering wheel with more force than normal and was able to properly steer the vehicle. The dealer was contacted and informed the contact that it might be several months before parts became available. The manufacturer was not made aware of the failure. The failure mileage was 20,000. Parts distribution disconnect. | Crash: No Fire: No | 20,000 |
| Dec 2024 | STEERING | no honda dealership in vicinity of my location has the part on order. I do not feel safe driving this car let alone i am unable to trade the car in due to it still having a active recall. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were available. The contact was advised to contact the general manager at the dealer for further assistance. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | Honda reported a safety recall on this vehicle. Our situation is that the vehicle has been in our garage (in Texas) waiting for my grandson (who was on deployment) to return home and has not been driven. I called the local dealership only to be told that Parts are not available, I proceeded to call Honda and was told the parts were limited (so therefore there are parts available) for those that have experienced a problem. With the recall issue and the Safety Risk involved, I believe that Honda should make diagnostics available to the owners of this model. The issue is a manufacturing problem occurring in production, and it is not a window motor issue or a door/hatch back door problem, this is mechanical and as stated on your website, this has a POTENTIAL INCREASE IN THE RISK OF A CRASH OR INJURY. My grandson will be driving back from Texas to Yuma Arizona (1341 miles/19-hour drive) through a lot of baron highway. I am fearing that something could happen on his journey and could have been avoided if the vehicle was allowed to be diagnosed. I have contacted Honda and Dealership with not empathy from either one. I wish to file this complaint as a precaution if anything were to happen. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | I have been having problems with my steering wheel. I took my car in September 14th for steering problem. The associate said it’s the alignment without checking the car I asked to first assess my car before assuming the issue. He called me saying it would be $180, I said I would go elsewhere and he asked if I was going somewhere else and how much were they charging I said $80 and he said he would do it for that price. I get it done and I’m still experiencing the same issue. I was told to wait a little to see if the issue would go away and a month passes and I still am experiencing the same issue. My car is pulling, sticking and hard to turn the wheel when driving. I take it back in October and he mentions it’s a recall. I said well I am experiencing the same issue as I would when I first brought it in and he said well you needed an alignment. I have had this vehicle for only ONE year and was told I did not need an alignment done. I have not been able to drive my car for over a month. I was driving on the freeway and my wheel locked and I almost got into a car accident. This is a safety hazard that has caused me to be without a car. I have been going back and forth with Honda of America and the finance team because I have been paying for a car for 2 months that has not been drivable. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING,ELECTRICAL SYSTEM,BACK OVER PREVENTION | Dear Honda Customer Support Team, I want to address an urgent safety concern with my 2023 Honda Civic, which has been affected by the recent recall (NHTSA Recall Number: 24V-744, MFR Campaign ID: SJS) issued on October 3, 2024, for 2022-2025 This recall addresses a defect in the steering gearbox worm wheel, which can swell during use, resulting in a reduced grease film thickness between the worm wheel and worm gear. Additionally, the worm gear spring preload was set too high, increasing friction and causing the steering to become resistant. This defect can create dangerous driving conditions, significantly raising the risk of a crash or injury. On multiple occasions, I have experienced instances where the steering has become unresponsive, effectively “locking up” while driving. These occurrences have been extremely distressing, impacting my confidence in the vehicle's safety and contributing to substantial mental distress. Additionally, I have noticed recurring issues with the Electronic Power Steering (EPS) system, such as electrical malfunctions that cause the car to stall unexpectedly, activate the automatic stop feature, and produce erratic sensor behavior. I have reported these concerns to my dedicated dealership, but unfortunately, the issues remain unresolved. On November 2, 2024, I brought my vehicle to White Plains Honda at 61 Bank Street, White Plains, New York 10606, after scheduling my appointment two weeks in advance. However, I was informed that the replacement part required to resolve the steering gearbox defect is on backorder with no confirmed availability date. Considering the safety risks associated with driving my vehicle in its current state, I am deeply concerned about the indefinite delay in repairs. Given the critical nature of these safety concerns, I am formally requesting an immediate replacement vehicle to ensure my safety and that of my passengers. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING,SERVICE BRAKES,LANE DEPARTURE | The steering wheel start shaking, delayed, hard to steer because it was stiff. I had gotten into a collision on the freeway due to not being able to control the steering wheel. There no other vehicle involved in the accident. On October 5th 2024, the recall was issued but I didn’t receive any warnings till I went online to do research. Honda did not reach out in an orderly fashion. The police and my insurance company were both there to aid the situation. There was no warning lamps at all. My vehicle is currently at LIA Honda located in Albany, NY. It has been 2 weeks since I called to file case with Honda’s Headquarters and still have not been assisted. | Crash: Yes Fire: No Towed Medical attention | Unknown |
| Oct 2024 | STEERING | Incident: Recall Non-Performance. NHTSA Recall Number 24V-744 MFR CAMPAIGN ID: SJS CAMPAIGN DESCRIPTION: 2022-25 Civic EPS Grbx Greasing Saf Rec RECALL DATE: 10/03/2024 For this Vehicle VIN, [XXX] states: "If you conducted your search by VIN (which it was) please take immediate action to have your vehicle repaired, as your safety may be at risk." On October 13, 2024 I made an appropriate Service appointment with the selling dealer for October 22, 2024 @ 8am. Dealer Service appointment website indicates (as of 10/13/2024) 1active recall "Your Vehicle Has an Active Recall" (in RED)." 2022-25 EPS GRBX Greasing Saf Rec Recall Code 24-119:6jP00 They have all my contact info. On October 22, 2024 8am I arrived at the Dealer Service dept and attempted to Check In for the recall. At that time Dealer Service turned me away and instructed me to leave the facility with the vehicle. No recall was performed. Dealer Service offered no rescheduling. I have taken immediate and appropriate action to have the vehicle repaired. If Honda does not wish to perform the NHTSA/Honda Recall please instruct Honda to "Buy Back" the vehicle since Honda has, by dishonoring its own Recall, taken responsibility. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | Called dealership on 10/21/24 to make appointment for repair on recall was advised no parts still waiting on honda to send in parts | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | I was driving at highway speeds and my steering wheel started to "stick". It also started "sticking" when turning slightly. In order to stop the steering from sticking I had to make drastic steering adjustments. This puts not only myself but others at risk because it lessens the control I have of the vehicle. As this issue started happening more and more I took the vehicle to the dealership multiple times in order to find out and fix what the problem was. The dealership would never drive the car long enough to replicate the issue as it usually begins after driving for about 30 - 45 minutes. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | 2023 Honda Civic Hatchback Sport Steering is 'sticky,' making it difficult to make minor adjustments while driving. Each time any move is made with the steering wheel, it is like it has to 'break free' from being stuck. This happens almost all the time over 40-45 mph, regardless of the driving mode. The issue is getting worse the more I drive. Honda sites show no open recalls for my specific car. This 'Sticky Steering' issue is purportedly attributed to possible defects in STEERING GEAR BOX, WORM GEAR, WORM WHEEL, WORM WHEEL TEETH components. I will be addressing this safety issue with a local Honda dealer. | Crash: No Fire: No | Unknown |