Complaint volume
385 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 GMC Sierra Complaints
385 consumer-submitted complaints on record for the 2023 GMC Sierra, grouped by component category.
385 Total complaints
5 Crash reports
2 Fire reports
1 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, structure, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 2 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 35 complaints, with an average reported failure mileage of 28,649 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, structure, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 GMC Sierra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 GMC Sierra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 GMC Sierra complaints?
5 Crash
2 Fire
1 Injury
0 Fatality
11 Towed
0 Medical attention
What are the most common 2023 GMC Sierra complaint categories?
ENGINE 120
STRUCTURE 44
POWER TRAIN 40
UNKNOWN OR OTHER 23
ENGINE AND ENGINE COOLING 18
ELECTRICAL SYSTEM 16
POWER TRAIN,ENGINE 14
ENGINE,FUEL/PROPULSION SYSTEM 7
FUEL/PROPULSION SYSTEM 6
EXTERIOR LIGHTING 5
385 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2025 | ELECTRICAL SYSTEM,STRUCTURE | The tailgate on my truck opened while I was driving and I was unaware until I got to my destination. I had a utility trailer attached at the time and my tailgate was damaged from the jack on the trailer. I thought maybe I didn't latch the tailgate but it has been several days since I opened it. The following day the tailgate dropped two more times in less than a mile. I see there is a service bulletin and recall on most GM models but my truck is not included. I made a service appointment at my local dealership for them to inspect. The service writer already stated that my truck has no open recalls. I feel this is a safety issue first and second my truck has body damage. I use my truck as a truck and usually have stuff in the bed. My truck is completely stock with no modifications except a GMC bed cover that I purchased at the dealership. I'm hoping for the best on Monday 2/17/25 when I take my truck in to be inspected. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER,ENGINE | 1) [XXX] - Was driving on the interstate at 65 - 70 mph when the truck suddenly shut off and shifted to neutral. I was in the far left lane and had to coast thru 2 lanes of high speed traffic to the right shoulder before the truck stopped coasting. Once I coasted to a stop on the right shoulder of the interstate, I tried to crank the truck up a couple of times and it finally cranked and I proceeded on to my destination. When I reached my destination and was attempting to park, the truck shut off again and would not crank after that. I then called roadside assistance to send a wrecker and take it to my local GMC dealer in Montgomery, Alabama. 2) My safety and others was put at risk when the truck, without warning, shut off and lost power while driving at 65-70 mph in heavy interstate traffic causing the truck to suddenly decrease speed and having to maneuver through traffic , without power, while coasting to the side of the road. 3) [XXX] - The service department at Mullinax GMC in Montgomery, Alabama called me about a week later to say the engine had "LOCKED UP" and that they had contacted GMC to begin the process of getting it fixed. They indicated that this was not uncommon with this model truck, and that it happens sometimes. 4) There were absolutely no warning lamps, messages, sounds or any other symptoms of the problem prior to the engine failure. I was caught completely off guard when the engine shut off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | I have a 2023 6.2L V8 GMC AT4. I have ~ 27,000 miles on the truck. On 2/1/2025, I was driving down the interstate going 78 mph and I lost all power to the truck. This was a MAJOR safety issue because I could only "coast" to a stop. I fortunately was able to get to the emergency lane and call a tow truck. I put others at risk because I had no choice but to move over. I had my truck towed to Brookfield Buick GMC dealership. Because I had no power, I had no HEAT. I sat for 1.5 hours before a tow truck could come to me. I was freezing because it was 20 degrees outside. The dealership told me that I had massive engine failure "seizure", which will require a NEW engine. I had no warning lamps or messages prior to the failure. This was a BIG safety issue and I'm fortunate I didn't get injured. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | I started my truck on [XXX] and after driving less than 3 miles the check engine light came on and then light for traction control needs service came on. I stopped and notice engine was idling weird. So I called dealer and they recommended I bring in. I proceeded to drive but could not drive over 40 mph as the engine would not idle past that and started hearing clicking noises. I slowly get the vehicle into service at McKinney GMC Buick in McKinney, TX. Two days later I get a call stating that engine needs to be replaced due to bearing failure and excessive metal in oil and oil filter. Which damaged the engine and is not repairable. The service center informed that this is common with my 6.2 L V8 and there are four other trucks same issues. The engine is on back order and don't know when I will be able to get my vehicle back. This appears to be a known issue for GMC and they are not telling people who could be in danger on road at any moment without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | Valve Body failure. Truck rear wheels lockup during failure as transmission was unable to get past 6 gear, sending truck into limp mode at highway speeds. Codes P0700 & P0747, no issues before failure. Dealership has replaced the Valve Body, but the part number model MQC part# 24065353 has not been redesigned and feel this will be a continuous issues to saftey not knowing when it will fail again. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | Traveling on the interstate at highway speeds of 75mph and the engine spun a bearing resulting in complete engine failure. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | My engine started knocking while on vacation in Indiana (I live in TX) I took it to dealer [XXX] and it was diagnosed with bearing failure. Engine "ordered" on [XXX]. It is currently [XXX] still with no ETA for new engine. Stuck with a small/standard SUV (chevy equinox) for rental in place of my $74,845 Truck which is not a large enough vehicle for my daily usage, but no solutions or help added from GM customer service or dealership. There were no warning signs other that me hearing the noise. My GM app still states no current issues with your vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | At 28,000 miles and driving at highway speed, the 6.2L engine suddenly seized. | Crash: No Fire: No | Unknown |
| Feb 2025 | VEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE | While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The trucks engine completely shut down while going approximately 60 MPH while merging onto the highway. The trucks dash flashed multiple times, a ticking noise was heard, it put itself in neutral, and shut the engine off. All power was lost. I did still have brakes. Safety was a concern as there was a vehicle behind me entering the highway too. Cars to my left as well passing at highway speeds. Once I got the vehicle stopped on the shoulder of the highway it put itself in park. It would not restart. The vehicle was towed to a local GMC dealer. There were no warning lights of any kind that came on. No indication that there was a problem. A couple days later I was informed that the truck would need an entire new engine upon inspection. I was also told by the dealer that the truck had no oil at all in it. The engine consumed it internally by their evaluation. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | While idling, I noticed a knocking sound. Dealership found that rockers on both banks not rotating from lifter failure. Dealership replaced both lifter banks. Luckily this was caught early and was corrected for engine failure. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | L87 engine locked up while driving dwon the highway. I have been waiting 7 weeks for a replacement engine. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The engine failed with 15,000 miles on it. No warning lights ever came on. Had the oil changed several days prior. Lost power, but was able to drive to the dealer, but making weird noises. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | On Wednesday December 4th 2024 at 5:45 am on my drive to work my engine shut down, truck electronically shifted into neutral, and notified me to restart my engine. After I rolled to a stop in a safe area off the main road i tried to restart my engine, with no success. I then called my local dealership to inform them of the issue, and they instructed me to call OnStar and have them setup a tow to their facility. Once the vehicle was delivered it took the dealership 24 hours to determine that the engine had locked up and a replacement was needed. It has now been almost 2 months with no update on my truck or the replacement engine. | Crash: No Fire: No | Unknown |
| Jan 2025 | EXTERIOR LIGHTING | Was driving my 2023 GMC Sierra in a mild snowstorm after leaving the grocery store and heading home. It was about 10 minutes after dark and it has just started snowing. I was only 5 minutes down the road and the visibility in front of me suddenly & drastically declined. I could barely see the road. I could barely make out anywhere to turn out to. Once pulled over, I walked to the front of the truck and the headlights AND fog lights were completely covered in snow. I wiped them off with my hand and could then see great again. Well, 5ish minutes down the road again and they were back to completely covered. Twice I wasn't able to pull over, due to the steep terrain and no shoulder so, I had to push on, traveling at no more than 4MPH. And getting out during one of the 7 cleanings, I almost slipped and fell. It took me 48 minutes to get home. A trip that usually takes 25! The HID headlights on my other truck don't have this problem. And the aftermarket LED headlights on another vehicle of mine have built in heating elements. You would think the OEM would've thought of this option but, they don't offer it! If it wasn't for my 20+ years experience of driving in the snow, I would've been left stranded or wrecked/totalled the truck due to this major safety oversight! | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | While under light acceleration, the vehicle violently down shifts causing the rear wheels to briefly lock up around 45mph. The vehicle traction control activates on dry road way but no check engine light is displayed. The dealership claims the valve body in the transmission is to blame and has a three month back order due to several vehicles with the same failure. The safety issue could be when the rear wheels breifly lock up during wet or slippery conditions and could cause the vehicle to lose control causing a crash. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | I was driving my 2023 GMC Sierra pickup (26,634 miles) while towing a trailer. I also had three of my children with me. I was in the fast lane doing approximately 65 miles per hour when the vehicle suddenly started to lose power. The Low Oil Pressure light came on the engine started to make a banging sound. Then the vehicle said to turn it off. We immediately started working our way across three lanes of very busy traffic to get to the side of the road. We were almost hit by several semi-trucks and barely made it to the side of the road as the engine turned off. We could not get the truck to start again. It also would not go into neutral. We were in a very dangerous position due to semi-trucks going by us at a very high rate of speed. I had to call a friend to come get my children because I was fearful, we were going to be hit. An officer luckily came by and assisted us. The engine was replaced with a remanufactured engine by the dealer. The technician who worked on the truck said that the bearings failed causing the engine to fail. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving on two occasions at 60 MPH, the vehicle stalled. The vehicle was restarted after the first failure but was unable to restart after the second failure. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,750. | Crash: No Fire: No | 27,750 |
| Jan 2025 | POWER TRAIN | My check engine light came on so I stopped at a dealership to have it checked out. The dealership in Louisiana said it just needed to be updated. So I made the trip to Laredo, Texas to go to work. The next day the truck went into reduced acceleration and nearly caused me to wreck on the interstate. I had the vehichle towed to the closest GMV dealership. It turns out these vehicles have a faulty engine coolant control valve. The part is on national back order with no ETA. GMC is knowingly allow their customers to operate the trucks with this part that is know to fail. I am currently stranded in South Texas and I will have to purchase a rental vehicle to get back home to Louisiana. GMC will not help me at all with this situation. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | During a drive home from dinner, my truck engine completely turned off. I was driving around 25 mph at the time. Car when into neutral and I pulled to the side of the road. Tried to restart the truck, but couldn't not. I had to have the car towed to a dealer. Just got confirmation that my I need a new engine. Then I found that the NHTSA is investigating GMC for this very reason, so I thought I'd file a complaint. * My truck is currently at the dealership, so it is not available for inspection. * While I didn't feel my safety was at risk, If I was driving on a major highway, I may have felt differently. * Yes, problem has been confirmed by a dealership. * Vehicle has not been inspected by anyone other than the dealer. * The check engine light came on at the beginning of the drive, engine failed ~10 min later. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | The truck has 12k miles on it and a week ago a bearing rod in the engine failed without warning. An engine should not have significant issues like this after only 12k miles of use. The truck is now with Williams Buick GMC in Charlotte, NC and waiting for a replacement engine. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | My truck without warning the motor seized and stranded me in the side of a major route. This happened while driving 55mph and lost power and coasted to side of road. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,UNKNOWN OR OTHER,VISIBILITY/WIPER | Unknown , I don’t know why are your recalls module | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | On [XXX], in the middle of a 600 mile road trip from Idaho to Southern Nevada, the engine failed in our 2023 GMC Sierra with just 23,060 miles on the odometer. We stopped for fuel and upon restarting the engine to continue on our trip, the engine was making a harsh metal on metal knocking. We called for a tow instead of driving further. The truck was towed 242 miles to the nearest dealership (GM Roadside refused to do the tow since it was 42 miles outside of their limit) by our AAA membership. The dealership in Las Vegas took 5-1/2 weeks to look at the truck to determine what had failed. They pulled the oil pan and found that the rod bearings for the #1 and #2 rods had failed. If we had continued on, the rods would have seized and would have lost power to the brakes and steering. It's been nearly three months now, and we have no resolution from GM. They have agreed to a "repurchase" on the truck, but we have not been able to get any details on the buy-back for over three weeks. We are still waiting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |