Complaint volume
384 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 GMC Sierra Complaints
384 consumer-submitted complaints on record for the 2023 GMC Sierra, grouped by component category.
384 Total complaints
5 Crash reports
2 Fire reports
1 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, structure, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 2 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 35 complaints, with an average reported failure mileage of 28,649 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, structure, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 GMC Sierra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 GMC Sierra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 GMC Sierra complaints?
5 Crash
2 Fire
1 Injury
0 Fatality
11 Towed
0 Medical attention
What are the most common 2023 GMC Sierra complaint categories?
ENGINE 120
STRUCTURE 44
POWER TRAIN 39
UNKNOWN OR OTHER 23
ENGINE AND ENGINE COOLING 18
ELECTRICAL SYSTEM 16
POWER TRAIN,ENGINE 14
ENGINE,FUEL/PROPULSION SYSTEM 7
FUEL/PROPULSION SYSTEM 6
EXTERIOR LIGHTING 5
384 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Model: Sierra Denali Ultimate Engine: 6.2L V8 VIN: [XXX] Mileage at Most Recent Incident: Approximately 52,000 miles Safety Complaint Summary I am submitting this complaint to report a recurring loss-of-propulsion and engine power event involving my 2023 GMC Sierra Denali Ultimate equipped with the 6.2L V8 engine. This vehicle has experienced two separate incidents in which it suddenly lost power while being operated at highway speeds. During both events, the vehicle unexpectedly lost propulsion without warning and without any apparent driver input or mechanical indication beforehand. No warning lights, check-engine lights, reduced-engine-power messages, service transmission messages, or other warning indicators were displayed prior to the failure. The vehicle simply lost power while traveling in traffic. During both occurrences, I was forced to safely maneuver the vehicle to the shoulder of the roadway while rapidly losing speed among surrounding traffic. Once stopped, the vehicle would not resume normal operation until it was restarted. After restarting, the vehicle appeared to operate normally; however, the fact that this condition has now occurred twice raises significant concerns regarding the reliability and safety of the vehicle. Safety Risk This condition presents a significant and immediate safety risk because sudden loss of propulsion during highway operation can leave the driver unable to maintain speed, safely merge, maneuver, or avoid surrounding traffic. The unexpected reduction in speed creates the potential for rear-end collisions, loss of vehicle control, or other traffic accidents, particularly when operating on high-speed roadways. Because the vehicle provided no warning before losing power, there is little opportunity for a driver to take preventive action. Additional Information • Vehicle: 2023 GMC Sierra Denali Ultimate • Engine: 6.2L V8 • VIN: [XXX] • Approximate Mileage: 52,000 miles • Number of Incident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | The lifters on my 2023 GMC Sierra failed and damaged my engine. The truck has approx 78,000 miles. I do have an extended warranty to 100,000 miles. I got the truck to my GMC Dealer who confirmed the problem was lifter failure. There might be camshaft damage but will have to tear the engine down. It seems like GMC is dragging there feet. It is known the lifters are a problem on this engine but GMC continues to sell them. There was no warning that the lifters would fail. The lifters could have failed while driving at high speeds and the driver could loss control. | Crash: No Fire: No | Unknown |
| May 2026 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | After driving my vehicle for a short period of time I stopped to go shopping. When I returned to my vehicle I started it as usual and the check engine light illuminated. I began driving and within 0.25 miles I received an info enter message that stated my vehicle would have reduced acceleration and to please drive safely. My engine fans became noticeably louder and ran the entire trip home (about 15 minutes). After pulling into my driveway I sat in the vehicle and listen to the fans continue to operate. Additionally, my OnStar system, WiFi, and navigation systems quit working. A P1098 Code was returned when using a diagnostic code device. Disconnecting the battery would cause the check engine light to extinguish and for the truck to operate without reduced acceleration; however, OnStar, navigation and WiFi would not work. After shutting off the engine and then restarting the check engine light would once again illuminate and the reduced acceleration message reappeared. | Crash: No Fire: No | Unknown |
| May 2026 | STRUCTURE | Driving down the interstate and the front trim bezel on the hood flew off. The plastic clips broke from underneath. GM had a recall on this same issue in 2022 but not 2023 yet. Could of had an accident with the piece flying off at interstate speeds. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | This vehicle has experienced repeated catastrophic engine and drivability failures since purchase and has now undergone four engine replacements under warranty. Despite these major repairs, the vehicle continues to experience dangerous shutdown/stalling conditions. The primary safety issue occurs while braking or coming to a stop. The engine will suddenly shut off unexpectedly, creating a serious traffic hazard and leaving the vehicle unable or difficult to restart. This has occurred multiple times and creates a dangerous situation in traffic and at intersections. The vehicle remains under manufacturer warranty, however the defect has not been successfully repaired despite extensive service attempts and multiple complete engine replacements. The condition substantially impairs the safety, reliability, and use of the vehicle. This vehicle was acquired through a fleet/lease arrangement for company use and was not purchased for resale. It is a light-duty 1500-series pickup with approximately 7,100–7,200 GVWR used as a company vehicle. Complete repair history, diagnostic records, warranty repairs, and engine replacement documentation can be obtained from: Stevens GMC Bristol, Connecticut The vehicle has been repeatedly presented for repair and the defect remains unresolved. This appears to be a serious ongoing safety-related defect involving engine shutdown/stalling while braking or stopping. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | On May 13. 2026 traveling southbound on I15 Utah at 75 MPH the engine Stop and put the tranmisson in N and I move the truck to a stop. then the Truck shut Down. I had the Truck tow to the nearest GMC and was informed that the Engine had sezed. I had recalled done to pervent engine failure. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | catastrophic internal engine failure on my 6.2L engine. Several times vehicle was to Gm Gunn Buick GMC regarding power loss knocking noises. Received the run around that vehicle past all their initial inspection and test. They only replaced a VALVE LIFTER REPLACEMENTS BANK 2 without further assessment of the engine or components. I took my vehicle to another shop to conduct a thorough inspection and they found broken metal from the piston/skirt and likely connecting rod damage inside the crankcase. Broken piston skirt/piston material • Cylinder wall damage/scoring • Metal debris throughout lower end • Possible bent/broken connecting rod • Potential crankshaft/journal damage from debris circulation • Oil pickup area contaminated with metal Lifter failure leading to dropped valve/ piston contact • Rod bearing failure • Oil starvation • Spun bearing • Piston failure/detonation Advised GM Gunn Buick and GMC of the secondary engine inspection by another shop. Manager told me it was my issue now and they wouldn’t replace my engine it wasn’t there problem. I had to pay out of pocket for a new engine replacement due to the negligence of GM and their agency lack of maintenance and customer care and service | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | On April 1, 2026 at approximately 7pm the vehicle had a complete engine failure exiting an interstate. As I was slowing to exit the interstate the truck, without warning, lost power and locked up the rear wheels. I was able to safely exit onto the off ramp, but did partially block the off ramp for 45 minutes waiting on a tow truck. Once I came to a complete stop the dashboard began displaying numerous error codes, included "key missing, restart truck and shift to park, and start failure". The vehicle was part of the GM L87 engine recall but had previously passed the PICO test and was deemed OK to drive. I had the vehicle towed to the closest GMC dealership where it was diagnosed as an engine failure and the engine was locked up. The vehicle has been at the GMC dealership since the night of April 1, 2026 with no date given as to when it will be fixed. The vehicle had displayed no signs of any problems prior to the engine failure on April 1, 2026. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | Start engine light came on while driving. The truck did a dead stop in the middle of the road. Tried to restart but nothing. A tow truck was called and the truck was dropped off at the local GMC dealer. The next day the dealer called me and told me I need a new engine.39,000 miles | Crash: No Fire: No | Unknown |
| May 2026 | STRUCTURE | Driving on the highway and the top section of the grill (approx 4" x 50") broke loose and went over the cab of the truck. The piece didn't hit my truck or any other vehicle, but the driver behind me swerved to avoid it. All of the clips that hold the chrome piece to the vehicle are still attached to the body. I made contact with the local dealer's service dept. and was told my VIN was not in a recall for this issue. I contacted GM customer care and was told the recall hasn't been extended to my vehicle and that I would have to pay for the replacement. IF GM extends the recall to the other known issue model years I could be reimbursed. There seems to be numerous other complaints of this issue that aren't covered by GM. | Crash: No Fire: No | Unknown |
| May 2026 | STRUCTURE | I was driving down the interstate and the hood valance blew off and hit my windshield | Crash: No Fire: No | Unknown |
| May 2026 | STRUCTURE | I was driving at 65mph through a construction zone on my local freeway - through a construction zone. With cruise control on, my upper bezel portion of my grill detached. It slammed into my windshield and hit the semi behind me after bouncing off the road. Luckily, neither of us swerved drastically. However, with workers in the area, this could have been a catastrophic event. After contacting my local GM dealership, I was told "yeah, that just kind of happens from time to time". When relaying that information to the GM Customer service team, they told me to ask for a courtesy credit from the dealership as I was out of warranty on bumper to bumper. There were no prior issues with this part on my truck that I was aware of leading up to this event. It additionally caused damage to my windshield and roof. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | Digital Dash cluster lost all communication and only has backlight, no speed, fuel gauges, anything what so ever. Can become extremely dangerous if driving down the road without the knowing of speed and other levels such as oil pressure and fuel. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | Engine sudden loss of power. Wheels locked up and I skidded off the road. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | I took the truck in for a recall they notified me and said it failed the test and there was metal in the oil and said it needed a new engine | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed on several occasions, the pedestrian warning alert unexpectedly illuminated. The contact stated that during the failure, the braking system became inoperable and then the brakes locked up, causing the contact and a passenger to suffer whiplash. The contact stated that there were no pedestrians near the vehicle when the failure had occurred. Additionally, the contact stated that while attempting to reverse, the pedestrian detection system failed to display a warning when a pedestrian was near the vehicle, almost causing the vehicle to strike the pedestrian. The vehicle was taken to the dealer, where the contact was informed that the failure was related to an electrical anomaly and a hardware failure. The contact was advised that an over-the-air update might be issued to address the issue. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000. | Crash: No Fire: No Injuries: 2 | 12,000 |
| Apr 2026 | ENGINE | After completion of recall repair, changing oil weight from 0w20 to 0w40, I encountered loud squealing and knocking sounds from the engine bay. As catastrophic failure has been reported the vehicle was immediately taken to the closest GM dealership, Southern Chevrolet of Chesapeake, VA. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | OnStar module failed. Unable to fix and needs replaced. Thousands of other individuals having same issue. Car can shutdown without warning while driving. This issue must be addressed by GM. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | I took my truck in for routine maintenance. When i got it back and turn the truck on, the instrument cluster was completely black. I couldn't get it to turn on. I went back into the dealer and informed them of the issue. The claimed they had not done anything electrical The dealer has told me that they are not sure why it has stopped working but they did let me know they had to replace several instrument clusters with other customers. I am unsure if they had paid for the replacement or not. I've looked online as well and seen multiple GMC truck owners having the same issue and getting their instrument clusters replaced as well. I've noticed this is happening with 2022 models and above. Please look into. Thank you | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | I brought this truck brand new. Had issues the first couple days of purchase that was a quick fix, but as time went on things got worse. Truck always stalling out, engine has been replaced once already due to a recall and months after the first replacement, it stalled out on me again in the middle of the freeway and I just got a call from the dealership that it needs another new engine! How is this right! How is this safe! I could've lost my life on every occasion it has happened. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | On March 3rd 2026, I went to a doctors appointment. Halfway into the 50 minute drive, I noticed the on the infotainment screen that my GPS was still showing me being at home. It was working normally a couple days prior to parking the truck. After my Dr appointment, I did some online research and followed recommended procedure to do a hard reset of the infotainment/radio to try and refresh the signal. Didn't work so I checked the recommended fuse and it was good. Realized that the OnStar and truck's cellular/data was also not working. After more research, I found that it's a very commonly reported issue on 2022-2024 trucks. Apparently the Telematics module will freeze/glitch or fail. Took my truck down to American Chevrolet on April 13th for the Data Gateway Module recall# N242435631 and asked their service advisor if he could find out what's going on. After the recall was performed, he verified that the Telematics module is indeed dead but, because I'm at 39,000 miles, they could not fix it at no cost. The biggest reason why I've been driving this truck so frequently is because it's the safest truck we have and the Automatic Crash Response & Emergency GPS gives my girlfriend some piece of mind when traveling with our two sons. She now refuses to travel with me in the truck. I'm also upset that the cellular data is paid up until I believe March of 2027 and now I can't use services paid for but, I'm more concerned about the safety features that are no longer working. For this part to completely fail or lock up at under 40k miles is absolutely absurd. I'm going to request a Good Faith repair through GMC but, I want this to be documented. Thank you for your review of this problem. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | I was driving down the road at 55 mph on 4/12/2026 and had let off the gas for a 45 mph zone when I experienced a violent downshift of the transmission that squealed the tires momentarily and felt like someone had hit me from behind. It startled me and caused me to lower my speed down to 20 mph. I continued driving to my destination and when I let off of the gas doing 45 mph for a slight curve I had another violent downshift that felt again like someone hit me from behind. I contacted a GMC dealer on 4/13.2026 to see if there was a recall on the transmission that I wasn't seeing online and was told no. I described what I experienced to their service department and was told to flush out the transmission fluid and replace the filter. I did experience another bad downshift at a slower speed (about 25 mph) on 4/13/2026. There wasn't any warnings or lights that came on when these three incidents occurred. When looking online I did see there was a similar recall for 2020-2022 GMC Sierra's where customers were experiencing similar violent transmission downshifts and am wondering if this issue is affecting more than just those three model years. | Crash: No Fire: No | Unknown |
| Apr 2026 | BACK OVER PREVENTION | The contact owns a 2023 GMC Sierra 1500. The contact stated while reversing, the rear-view camera displayed a black image, and a message advising that the rearview camera was unavailable, was displayed. The contact stated that upon depressing the brake pedal, the rear-view camera screen reset independently. The vehicle was taken to the dealer; however, the failure was not diagnosed. The contact stated that the dealer inspected the wiring harness and the rearview camera display but found no failure. The manufacturer was made aware of the failure, and a case was filed. The contact stated that an engineer was assigned to inspect the vehicle. The engineer performed an inspection; however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,188. | Crash: No Fire: No | 37,188 |
| Apr 2026 | STRUCTURE | I was just driving and the top chrome part of the grill flew off the truck | Crash: No Fire: No | Unknown |
| Apr 2026 | STRUCTURE | The plastic piece above the front grill detached and flew off the truck. I’m not sure the name of the part. | Crash: No Fire: No | Unknown |