Complaint volume
102 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Ford Explorer Complaints
102 consumer-submitted complaints on record for the 2023 Ford Explorer, grouped by component category.
102 Total complaints
7 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, structure, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 25 complaints, with an average reported failure mileage of 20,172 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, structure, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Ford Explorer?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Ford Explorer
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Ford Explorer complaints?
7 Crash
2 Fire
5 Injury
0 Fatality
11 Towed
3 Medical attention
What are the most common 2023 Ford Explorer complaint categories?
UNKNOWN OR OTHER 13
STRUCTURE 8
ELECTRICAL SYSTEM 5
STEERING,SUSPENSION 5
SUSPENSION 5
BACK OVER PREVENTION 4
POWER TRAIN 4
SEAT BELTS 4
STEERING,LANE DEPARTURE 4
VISIBILITY/WIPER 4
102 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2023 | STEERING,LANE DEPARTURE | I rented a 2023 Ford Explorer. I had many issues with the added safety features while renting it, ultimately resulting in an accident. Firstly, the lane keeping assist did not function properly. In construction zones, back roads, and during rainy weather, the vehicle would jerk very hard to one side of the other. Even after trying to shut off the lane keeping assist feature, it it would automatically turn back on. Luckily, most of those incidents would happen in low traffic areas. Until the final time it happened, resulting in a head on collision with another vehicle. Additionally, the screen that displayed the lane assist activity would go blank randomly while driving. Also. There was a constant issue with the a pop up screen saying to keep holding the steering wheel. Even when I would have both hands on the steering wheel, it would pop up, and sometimes, if it wouldn’t disappear in time, the vehicle would start to automatically brake and slow down the vehicles, even if I was going 70+ miles per hour. The last 12 hours of the vehicle rental drive time, the “keep hold of steering wheel” pop up would pop up more and more frequently. To the point where I would have to constantly let go of the steering wheel and re grab it over and over until it eventually disappear. | Crash: Yes Fire: No Injuries: 3 Towed Medical attention | Unknown |
| Mar 2023 | POWER TRAIN,ENGINE | The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy. | Crash: No Fire: No | Unknown |