Complaint volume
208 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
208 consumer-submitted complaints on record for the 2023 Ford Bronco, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
208 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are visibility/wiper, power train, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 5 crash reports, 3 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 22 complaints, with an average reported failure mileage of 15,443 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
208 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2023 | VISIBILITY/WIPER | Received Truck end of Dec 2022, immediately noticed that when it rains, the wipers at a certain speed have a glitch that suddenly stops and starts at a lower speed. I have video recording and took it to dealer. Dealer told me that it is a feature so the motor does not overheat. It made no sense because I could activate the higher speed and no problem with that one. First time it happened, was heavy rain at night while changing lanes and could have ended in an accident if there was more cars on the freeway. In short, dealer dismissed my concern even though I provided video of the issue. | Crash: No Fire: No | Unknown |
| Nov 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety. | Crash: No Fire: No | Unknown |
| Nov 2023 | ENGINE | Engine service light came on indicating reduced power/power failure. Called Ford dealership and they said to bring it in asap. After diagnosis the Ford dealership said there was a problem with the wastegate. The dealership has no eta on when the part will be available. | Crash: No Fire: No | Unknown |
| Nov 2023 | STRUCTURE | The hardtop is failing in a critical mounting point location. Stress cracks are forming on the exterior of the hardtop directly parallel to the interior mounting bolts. The vehicle has 1,500 miles. The risk of the hardtop failing to remain attached to the vehicle on the road due to structural cracks is the safety concern. For structural cracks to occur within the first 1,500 miles does not imply future safety of passengers or others on the road. The problem has been documented by a local Ford dealer that deemed this is not a warrantable condition. The cracks began to appear before the first 1,000 miles of ownership. This vehicle was purchased new and is 5 months old. There were no other symptoms prior to the failure. With how quickly the cracks appeared the concern is sudden and imminent failure while driving. | Crash: No Fire: No | Unknown |
| Nov 2023 | SERVICE BRAKES | Two different times, my brakes have lost power. Both times were at slower speeds while coasting. The first time a car pulled out in front of me (about 50 feet ahead) and even though I was only going about 15 miles per hour I was barely able to stop in time. When I hit the brake pedal it felt rock hard (like when you pump the brakes with the engine off). The pedal did not go to the floor or anything like that. It stayed high in the stroke. No ABS sensation or warning lights. The next time I hit the brakes they worked normally. I couldn't reproduce the problem until about 2 months later I was leaving work and was pulling up the street at about 5 miles per hour when it did the same thing. It was almost flat ground and It was all I could do to press the brake pedal hard enough to stop in time. The symptoms were the same as the first time. The moment I hit the brake pedal again, all was normal. The weather was warm both times. The dealer cannot reproduce the problem | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2023 Ford Bronco. The contact stated that while driving at 70 MPH and attempting to brake, the brake pedal traveled all the way to the floorboard and all the lights had flashed on the instrument panel. The contact stated that after restarting the vehicle the entire dashboard shook uncontrollably. Several unknown warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty cam phaser. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 12,000 | Crash: No Fire: No Towed | 12,000 |
| Oct 2023 | EQUIPMENT | Base plate wield on driver side failed allowing one side of the tow bar to disconnect from the tow vehicle and it is available for inspection. The tow vehicle was allowed to move into the adjacent lane and if there was a vehicle there it would have cause an accident luckily we had pulled into a campground. The wield broke on late Friday and the dealer has not contacted me yet. | Crash: No Fire: No | Unknown |
| Oct 2023 | ENGINE | The contact owns a 2023 Ford Bronco. The contact stated while driving 65 MPH, the power train and service engine soon had warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was bad gasoline in the vehicle, and gasoline needed to be drained from the fuel tank. The fuel tank was drained and refilled; however, the failure recurred. The vehicle was taken to another dealer and diagnosed with a faulty turbocharger. The contact was informed that the turbocharger needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100. | Crash: No Fire: No | 1,100 |
| Sep 2023 | VISIBILITY/WIPER | My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see through the windshield during heavy rain. I have spoken to many Bronco owners and seen a thread on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a significant safety issue and Ford should be required to fix the wiper motor on these vehicles. The problem happens on all of the model years - 2021 - 2023. | Crash: No Fire: No | Unknown |
| Sep 2023 | SEAT BELTS | There is an open recall from Ford for almost 2 months and they dont have the remedy to close the recall. I dont feel secure to drive the car and the manufacturer to fix the identified problem on priority basis. | Crash: No Fire: No | Unknown |
| Jul 2023 | VISIBILITY | While driving on a highway at +70 mph, the rear window shattered inward, with such force that it sounded like a shotgun had discharged. I did not stop, because literally thought I may have been shot at. The window shattered with such force that the plastic molding around the rear speakers were sliced by the glass. Thank goodness no one was in the back seat, my wife and I were both covered in glass fragments, including small shards of glass. The Ford dealership stated the glass must have been faulty. | Crash: No Fire: No Injuries: 1 | Unknown |
| Jul 2023 | SEAT BELTS | The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V358000 (Seat Belts) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2023 | SEAT BELTS | I ask that Ford be immediately compelled to issue guidance o confirming completion of Manufacturer Recall Number: 23C16 / NHTSA Recall Number: 23V358 for vehicles produced but held by dealers pending completion of this recall. Nearly three years ago I reserved a 2021 Bronco from Ford, after multiple model year changes and re-orders, I am still without the vehicle I eagerly anticipated. Despite this, I have been patient. My vehicle finally entered production on 4/26/23 and sat in this status until 6/27/23. Miraculously, after entering a built status on 6/29/23, it was delivered to the dealer on 7/9/23. I thought my wait was over. Sadly this was not the case, as a recall requiring two inexpensive plastic clips be installed on the rear seatbelts, originally announced in May was finally issued six weeks later on July 5th. Despite the fact that this recall did not affect vehicles built after May 9th, and it appears my Bronco was shipped with the recall being completed, but not marked as such in OASIS by the factory. This would seem to be a swift matter for the dealer to address, however, it has come to my attention that Ford may be unable to supply a relatively simple fix to dealers until Q4 and has not yet formalized a remedy to be implement at the dealer level depsite having implemented the correction at the factory, and this delay has put me in an untenable situation. On July 10th, I completed all purchase paperwork, and made payment in full. My vehicle is registered and insured in my name. The fix, as evidenced by the attached photos, was implemented at the factory. Despite this, my VIN is subject to a stop sale with no time horizon on correction of this bureaucratic oversight. Ford and NHTSA must take action now to permit me to take possession of a vehicle that meets all safety requirements and is currently losing value while sitting on a lot. | Crash: No Fire: No | Unknown |
| Jul 2023 | SEAT BELTS | The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V358000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2023 | SEAT BELTS | The contact owns a 2023 Ford Bronco. The contact received a recall notification of the NHTSA Campaign Number: 23V358000 (Seat Belts) however, the parts to do the recall repair were not yet available. The undisclosed dealer was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2023 | VISIBILITY/WIPER | First time driving the vehicle in the rain at 55mph the wiper motor was turned on to high continuous during heavy down pour. After about 30 seconds the wipers just quit and started wiping on the lowest intermittent setting. Rain was hard enough I couldn’t see the road lines without the wipers and ran off the road. Had to greatly slow down 30mph to see clear enough to move forward while having other cars pass me and about cause another accident. I was able to find a spot to pull off the road and wait on the rain to stop. Called the dealer and they looked at it and said it was the rain sensing wipers and everything was working like it should. Broncos do not come with rain sensing wipers at all. Got a video of the issue and sent it to the dealer and they said same thing again. They don’t know what the problem is or how to fix it and that the wipers are working as is. This problem happens every time it rains and every time the wipers are put into either high or low continuous mode at 55mph. I have videos and service records I can provide if needed. | Crash: No Fire: No | Unknown |
| Jun 2023 | STEERING | While driving eastbound on a major parkway traveling at approx. 50mph in the middle lane, the steering completely failed on our 2023 Ford Bronco outer bank’s Sasquatch (the steering wheel was spinning freely and was not controlling the vehicle in any way). The truck was now uncontrollably moving from the middle lane into the left lane narrowly missing several other vehicles. The truck then continued uncontrollably moving left towards a large concrete center barrier, finally coming to a stop against the left shoulder cement barrier. I have included several still screen shots from the video I took of the steering wheel spinning freely without any movement in the front tire. I would gladly share this video if possible. | Crash: No Fire: No | Unknown |
| Jun 2023 | ENGINE | My engine in 2023 Ford Bronco with approximately 2900 miles failed in lunch time traffic. The dealership is saying they have to order me a new engine. This is borderline criminal. | Crash: No Fire: No | Unknown |
| May 2023 | VISIBILITY/WIPER | My 2023 Ford Bronco has "Advanced" rain-sensing wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain with the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. I have spoken to many Bronco owners and seen threads on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | When I try and electronically close my windows they don't always roll up completely. I can open and close the door to get them to roll up. It's random and not always the same windows. | Crash: No Fire: No | Unknown |
| May 2023 | VISIBILITY/WIPER | I set my wipers to the speed that fits the weather conditions. However, after about 45 seconds the wipers automatically slow down. They are NOT rain sensing wipers. This is extremely dangerous during a heavy rain as they automatically slow down and you literally cannot see. | Crash: No Fire: No | Unknown |
| May 2023 | VISIBILITY/WIPER | Resistance sensing wiper motor does not operate as advertised. The motor is designed to automatically slow if the windshield is dry or obstructed in order to keep the motor from overheating. However, regardless of windshield condition or setting the wipers begin slowing to the lowest setting after approximately 45 seconds. This creates an extremely dangerous condition during moderate to heavy rain as it leaves the driver with extremely poor visibility during critical driving conditions. The only way to speed up the wipers is to again cycle the switch which results in another 45 seconds of high speed operation. Again, this creates a dangerous situation by requiring the driver to repeatedly remove hands from the wheel during heavy precipitation. If left un-corrected this malfunction will most certainly be causal in injurious or fatal accidents. | Crash: No Fire: No | Unknown |
| May 2023 | SUSPENSION,POWER TRAIN,ENGINE | We have had two major issues with this new Vehicle. It has less 1,872 miles on it and it is only about 2 months old. Within a week of owning it, the stabilizer bar went out and render the vehicle un drive able. We have a second issue that is even larger safety issue. The Vehicle is now dying and leaving you stranded on the side of the road. We have now had this happened to us three times on separate occasions. Once was on a trip back from Oklahoma to Dallas and the highway is under repair/construction and there are miles that there are only two lanes with no shoulder or exit to get off in case of auto problems. We found ourself at night that our Bronco lost total power and would not start back up. The vehicle has some kind of timer that will allow you to attempt to start it so many times in a period and then disable the ability to crank the engine. It gives you an error of "Cranking Time Exceeded" So where ever you are "Stuck on the highway in traffic, off the road on in your driveway, you will not be able to attempt to restart your motor if you exceed this time limit. This is a very dangerous issue and I feel many people could lose their life if they are in an situation where they can not attempt to start their motor and try to move to a safer location if the engin can be restarted. | Crash: No Fire: No | Unknown |
| May 2023 | VISIBILITY/WIPER | I live in southern Wisconsin and the rainy season is upon us. While driving in mild to hard rain on 35 MPG and 70 MPG roadways I've had the wipers stop or randomly slow where I can't see vehicles ahead of me. I have tried to manually change the setting quickly to try and engage adequate mode and had it continue to malfunction. This has happened in at least 4 separate incidents. Am concerned I will not be able to safety navigate to the offramp or side of road to safely wait for the rain to pass and ok to drive again. Bare minimum the top 3 speeds of the wiper controls should stay on unless driver manually choses intermittant option for road mist or light rain conditions. This is an accident and death waiting to happen. I will be alerting my local dealership of the issue and would expect Ford to issue a saftey recall for this asap. | Crash: No Fire: No | Unknown |