Complaint volume
163 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Volkswagen Atlas Complaints
163 consumer-submitted complaints on record for the 2022 Volkswagen Atlas, grouped by component category.
163 Total complaints
3 Crash reports
2 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, engine, air bags. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 3 crash reports, 2 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 13 complaints, with an average reported failure mileage of 42,048 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, engine, air bags?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Volkswagen Atlas?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Volkswagen Atlas
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Volkswagen Atlas complaints?
3 Crash
2 Fire
2 Injury
0 Fatality
1 Towed
1 Medical attention
What are the most common 2022 Volkswagen Atlas complaint categories?
SERVICE BRAKES 29
ENGINE 17
AIR BAGS 14
UNKNOWN OR OTHER 11
ELECTRICAL SYSTEM 8
EXTERIOR LIGHTING 6
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 4
ENGINE,FUEL/PROPULSION SYSTEM 4
ELECTRICAL SYSTEM,AIR BAGS 3
ELECTRICAL SYSTEM,ENGINE 3
163 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2022 | ENGINE,FORWARD COLLISION AVOIDANCE,PARKING BRAKE | The vehicles parking brake came on and the car shut off by itself in the middle of the road. | Crash: No Fire: No | Unknown |
| Jun 2022 | AIR BAGS | The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2022 | ELECTRICAL SYSTEM,AIR BAGS | What I experienced: the wireless phone charger doesn’t work properly and the phone is impossible to pair with the car a lots of time. All the windows rolled down by itself when I stated the engine. The remote start fail to work multiple times. Most importantly there is a safety recall on the vehicle what currently doesn’t have the fixing solution. I would like to know my legal options according to this serious safety issue I would like to bring back the car and get the refund. At this point I am not sure I want to deal with Volkswagen anymore based on their customer care. | Crash: No Fire: No | Unknown |
| May 2022 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | I received crash warnings while driving 60mph but no car was near to trigger the warning. Vehicle rear passenger side window rolled down on its own about 5 inches. Same trip, the rear driver side window rolled down about 5 inches. | Crash: No Fire: No | Unknown |
| May 2022 | VISIBILITY | The contact owns a 2022 Volkswagen Atlas. The contact stated while driving in snow, the windshield wipers stopped working as needed. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and manually tighten the windshield wipers bolts that were loose. The contact was able to continue driving but stated that the windshield wipers were not aligned and fractured around the areas of the windshield. The contact took the vehicle to the local dealer and was informed that no failure was found due to the windshield wipers not being meant to clean snow. The dealer informed the contact to keep tightening the windshield wiper bolts as needed. The manufacturer had been informed of the failure. The failure mileage was approximately 6,500. | Crash: No Fire: No | 6,500 |
| May 2022 | AIR BAGS,SEATS | On Thursday, April 14th, the airbag warning light illuminated while displaying an "AirBag Error" message. The vehicle was dropped off at the dealership the same day. The information below is from the Volkswagen dealership in Tulsa, OK “Performed Guided Fault Finding diagnosis, DTC B100B: Driver's Thorax Airbag Igniter, -N199-, Resistance Too High. Performed procedure as per TSB #2066699 (revised May 3, 2022). Removed driver's seat backrest and inspected driver's seat wiring harness connector T3ax for damage, poor connection, pin terminals pushed back, ect. No issues were noted. Reassembled seat and reconnected harness. Cleared DTC memory and road tested vehicle. DTC B100B reset immediately. As per TSB #2066699, replacement of the Driver's Thorax Airbag -N199- and seat wiring harness are required. Special ordered parts. Parts are on backorder. 3CN-880-241-M SIDEAIRBAG 3CM-971-391-C HARNESS” | Crash: No Fire: No | Unknown |
| Apr 2022 | FORWARD COLLISION AVOIDANCE,PARKING BRAKE | Two separate instances. The first: emergency break engaged for no reason while in driveway at a low speed. It jolted the car back and I had to put car in Park and then drive again. If this happened while anywhere else, it could cause an accident by being rear ended or a tail spin. Second incident: driving on interstate the forward collision warning symbol came on in red in addition to a red exclamation point. We were driving around 65mph with cars around us. The warning came on seemingly out of nowhere and then was gone several minutes later. There was no reason for this to occur. These issues are a major safety concern and we do not feel safe driving our brand new Atlas at this time. | Crash: No Fire: No | Unknown |
| Apr 2022 | SERVICE BRAKES | My emergency brake engaged while I was slowly entering an intersection. Almost caused an accident - cars behind me had to slam on their brakes. I believe this issue is part of recall 97GF which only lists air bags as a result of faulty wiring in door harness. The e brakes engaging while driving needs to be added as another safety risk - it was a frightening experience for me and my kids. | Crash: No Fire: No | Unknown |
| Apr 2022 | ELECTRICAL SYSTEM | Parked vehicle overnight and found all windows to have rolled down on its own during the winter around February (once parked outside at 20 degrees F, second in garage 30 degrees F). Received a notification for system update after incident happened twice (we hang up our keys which is inaccessible to rolling windows down from remote). Minimal interior damage from exposure to cold temperatures, but no personal safety issues other than worrying of possible interior damage and theft. Infotainment no longer turns on instantly and has delayed touchscreen and sound. My VW has delay in connecting to CarPlay and volume does not work in some cases when raising or lowering volume while connected to phone. No warning or error messages prior to failure and occurred after system update. Have not yet notified or received notification with dealer of issue, but just received notification of recall issues on My VW after app update. | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES | The parking brake was engaged automatically while driving. The car came to a sudden stop creating a hazard with traffic. There were no warning lamps or bells. At this point the vehicle has not yet been inspected by the dealer. | Crash: No Fire: No | Unknown |
| Feb 2022 | UNKNOWN OR OTHER,BACK OVER PREVENTION | After an automatic software update, the navigation screen and all systems that are accessed through that screen no longer work. This includes the back-up cameras for the vehicle. The vehicle was returned to the dealer who was unable to fix it citing they do not have the necessary "computer chip" and did not know when they would be able to get them. The vehicle was returned to me. There is limited visibility through the rear window of this vehicle and the absence of a back-up camera is problematic. | Crash: No Fire: No | Unknown |
| Feb 2022 | ELECTRICAL SYSTEM | At first the Infotainment system touchscreen would not turn on at first start of the day but would turn on after a few minutes. Then, after a week, it stopped turning on altogether. Wireless phone charging and Advanced Road Sign Recognition system is not working as well. | Crash: No Fire: No | Unknown |
| Jan 2022 | UNKNOWN OR OTHER,BACK OVER PREVENTION | The infotainment center of the vehicle does not start/work upon start of the car. I get a notification on the dashboard that audio is not available. The whole infotainment center not working on startup means I cannot view the picture/video feed from the rear camera. I tried activating the park assist feature to activate the camera but it did not work because the infotainment center was inoperable. I purchased the car one week ago and have had this issue on starting up the car everyday this past week. It takes anywhere from 2-10 minutes before the infotainment center is operable. I have notified the dealership and they have not been able to reproduce the issue because they acquire the vehicle after the info center is operable. I am not able to have the vehicle serviced at the dealership until Feb. 23, 2022. They have advised to “reset” the infotainment center. The sales associate who sold me the car did this and the problem still exists. Because I purchased the car new, with 10 miles, I did not anticipate this issue. | Crash: No Fire: No | Unknown |