Complaint volume
134 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
134 consumer-submitted complaints on record for the 2022 Toyota RAV4, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
134 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are unknown or other, electrical system, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 0 fire reports, 9 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 13 complaints, with an average reported failure mileage of 18,983 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
134 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2024 | ELECTRICAL SYSTEM | Vehichle has stranded me twice with multiple error messages when I try to start it. All kinds of lights go on and off on the dash and messages include: Parking Brake Unavailable, Voltage Abnormality Steering Power Low, Hybrid System Not Available, Braking Power Low-Stop in a Safe Place, Antilock Brake System Malfuntion, Rear Cross Traffic Alert Unavailable, Blindspot Monitoring Unavailable, Pre-Collision System Unavailable, Visit Dealer. It makes all kind of weird noises and vibrations in the break peddle also during this. I have been told this is a problem with low battary of the 12V but that battery is charged by the Hybrid battary and does nothing but run electronic features, does not start the vehichle. Have read this has happened to people while actually driving the vehichle, I am scared this will cause an accident. 2 year old vehicle. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | My vehicle is 2 years old and had 17,000 miles on it when the steering wheel began to peel and chip. Toyota says that it was "caused by the user". There are reports all over the internet about this same problem on this same vehicle. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | Steering wheel is deteriorating on vehicle. It is low mileage and and has one driver. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The contact owned a 2022 Toyota RAV4. The contact stated that while driving at approximately 20 MPH, the steering wheel independently veered in the right direction. As a result, the vehicle crashed into an unoccupied parked vehicle. The contact's vehicle flipped twice and the driver's side of the vehicle was severely damaged. The air bags deployed. The contact and the back seat passenger received medical treatment. The contact sustained a lower back injury and heart issues, and the passenger sustained a bump on the head. A police report was filed. The vehicle was towed to the contact's residence, then the vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000. The VIN was not available. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 24,000 |
| Apr 2024 | TIRES | Tire split on the inside of the tire wall about 1 inch up. Less than 20,000 miles on them. I do not believe this is normal. 225/60 R18. Car was serviced by Toyota on March 21st. | Crash: No Fire: No | Unknown |
| Apr 2024 | SUSPENSION | Loud clunk over bumps, suspension sounds loose and dangerous. Vehicle was purchased new and has 24,443 miles, this sound is NOT normal for a new vehicle. | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER | When driving on the interstate, the sunroof (aka, the moonroof) spontaneously shattered. It was most certainly NOT stuck by any object. | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | Was driving to my daughters in the rain. As was pulling in my rav 4 started jumping and sputtering and cut off with a message of “engine stopped, power steering low”. Tried to crank it and same thing. Let it set over night and cranked fine. Took to dealership and they said could not find anything wrong. Have googled and tons of this same report on there but no solution. Needs to be recalled and fixed. Car just cuts off while driving | Crash: No Fire: No | Unknown |
| Feb 2024 | SUSPENSION | 6/15/23 @ 18,357 miles the car was given a four wheel alignment at the owners request. Due to loud tire noise and visible cupping on the right rear inside edge, it was clear the car's wheel alignment was wrong. The dealer's before and after alignment is attached. When presented the before and after, I noted RR Camber was.-2.3 vs. a range of -1.8 to -0.3 degrees. The reading was unchanged from initial. They advised me the camber cannot be adjusted and is "fixed" from the Factory. The form also read "One of more value are not within specification. Tire wear, handling and safety problems may result". But they had no remedy. I escalated at Dealer. Dealer opened a ticket with Toyota to look at my car. Of note, my Sister in Law's RAV4car has the same issue. I felt I had made my concerns clear and Toyota Corp would address. 2/1/24 At 30,345 the problem is still unresolved and dealer gave me Toyota Corp number and I opened case 240201000061. 4 calls later I am told to bring my car to dealer 2/20/24. Research shows TSB 0042-14 for earlier RAV4. My safety problem is not new to Toyota, it is just a later model. When I told Toyota Corp their response from 6/15/23 to 2/1/24 is unacceptable, they took no ownership. When I asked if I should drive an unsafe car they said it is my choice. When I advised them of the language from the dealer said the tires were unsafe, they said the Dealer is independent from Toyota. In short, the dealer is "Independent". Toyota has a problem with their design using a static camber strut which causes premature wear which can lead to a blow out as shown by forums. Toyota is only interested in getting the car to 36,000 miles and little focus on safe design. I was surprised not to see this already listed. Perhaps it exists under another year? A company Hard Race has made adjustable rear Toe Arms for the RAV4. The dealer confirmed same. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | 1.Air conditioning - evaporator drain hose is not connected and that’s why it’s pouring water into the passenger side, and there is mold and odor, per Toyota of Montgomery. Available for inspection. 2.Mold is health hazard - increased migraines and respiratory issues. 3.Issue found and confirmed by Toyota of Montgomery, after repeated complaints that AC wasn't working properly during regular service visits. Audio of this information from Service Manager. 4.To my knowledge the problem has existed since purchased (brand new). I happened to discover the water [XXX]. Odor has been there almost the whole time I have owned the car. There have been no warnings, messages, recalls or notification that the problem existed. Contacted Toyota Manufacturing [XXX] , waiting for call back at this time. Note: I have audio recordings of dealerships' employees including GM, Service Manager, Sales Manager, Salesman and service personnel. I don't know how to load them here from my phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | Sunroof blew out on its own without being hit or touched | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM | Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | FUEL/PROPULSION SYSTEM | On 11/15/23 I went to Byers Toyota Dealership and asked them to check my car due to the gas smell inside of the car when driven and outside of my car when parked for a longer period of time. The smell is coming from the rear. The car also has a very strong gas smell when the tank is open to pump gas. I did not notice any leaks. On the visit on 11/1523, they fixed the leaking evaporator according to your bulletin from May 2023 to alleviate the burning oil smell coming from my car’s HVAC heater. They also checked the fuel pump and told me that I have the correct one and it should function as designed. The service advisor told me that the gas smell is exhaust fumes and it is normal for Toyota type of engine. They did not have any explanation for the fuel smell when my car is parked. Since the smell was still present, I scheduled another appointment at the dealership on 1/3/24, they kept my car overnight but they were not able to duplicate any of my concerns. I did not contact Toyota Customer Care because they can be very unpleasant if the dealership cannot duplicate the problem. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | The power lift gate sometimes closes all by itself when you're leaning inside. When that happens, I need to push-up on it to make it stop but then it'll start to close again all by itself. It doesn't make any difference whether you're leaning inside or you're just standing there; It sometimes starts Closing. This usually happens when it opens only half way and I have to go back and push it up manually. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | I was in a collision which was a tbone situation on the drivers side and the drivers side or front airbags did not deploy. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Dec 2023 | VEHICLE SPEED CONTROL,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | Problemas con el sistema de precolosion falla del sensor el carro es inseguro e tenido 2 incidentes donde el sistema no responde ni se activa antes del impacto problemas con el motor, estabilidad del carro, conteo de velocidad, frenos, llantas, cruze de carriles, puntos ciegos | Crash: Yes Fire: No | Unknown |
| Oct 2023 | POWER TRAIN | Lurching transmission when under mild acceleration at low speeds. Infotainment system does not work correctly and causes all infotainment controls to become unresponsive. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | I bought a NEW rav-4 toyota last year, 2022 model. I have about 10,500 miles on it and suddenly my moon roof (back sun roof) shattered. There was nothing around to throw rocks up on top of my car so its nearly impossible for it to be from an "outdoor influence". I decided that I would open up a claim with Toyota, they have not even tried to advocate for my side; in fact no one asked for my side of the story until I said no one had asked me. It is not under warranty because its the moon roof and it is from "ware and tare" but no where does it say glass is not covered, and then they said that it would be covered only if proven from a manufacture/car fault or malfunction. My moon roof has no point of impact, hence the thought it was caused by pressure. Then I looked it up, this has happened to 100s of people on their rav4 2021, some of which got it covered by Toyota. I have been talking to a case manager (after weeks of trying to reach one) and he basically said that even if I send them these reports of it previously happening he won't bother looking at them; and that the specialist team are bias to Toyota so they will also say its outside causes. I have been pushed around, looked down on, and not advocated for. They also won't do ANY repair on my car until Toyota says okay, or I file an insurance claim, so they have had my car for 2 weeks doing nothing on it. Not only that they upsold me on the moon roof, encouraged me to do it, my $500 upgrade is now costing me $5000 dollars to fix. This is a dangerous reoccurring problem, what if my shade wasn't closed and the glass hit myself or passengers, of if cars behind me ran over glass chunks and caused flat tires or window chips etc. In addition the way the situation has been handled makes me and my Toyota loyal family not want to buy a Toyota again!! | Crash: No Fire: No | Unknown |
| Aug 2023 | STEERING | Apple Carplay does not function posing a safety hazard. When connected, volume is unable to be lowered via the steering wheel controls or the factory installed radio. As such, in an emergency, the volume could not be lowered to communicate with emergency services. Dealer updated radio to latest software on 8/3/23 but the problem persists. Apple is aware of the problem but does not have a solution. | Crash: No Fire: No | Unknown |
| Aug 2023 | VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | This RAV4 is having acceleration issues. While driving it randomly has issues at the time of acceleration. It has happened from a stop to a go, and gaining speed. This issue has put me into an incredibly vulnerable situation as I was very close to being hit by a semi while trying to merge onto the high way twice. When I pressed down on the accelerator, the engine hesitated to start gaining speed slowing down the speed needed to safely merge on to the highway. I have taken it in and all I am told is that there are no codes found and the issue can't be duplicated. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | While driving at highway speed, check engine light came on along with warning message in multifunction indicator stating "Hybrid System Malfunction. Diminished Power. Contact Dealer", and car immediately decelerated from 60 mph to about 35 mph. When releasing accelerator, car shuddered. Once stopped, car accelerated very poorly, and barely was ablate ascend hills in neighborhood (5-10 mph going up hills). hybrid car appeared to be operating on gas engine only, and electrical system for traction motors appeared to be short circuiting. | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE | The Engine Coolant Bypass Valve is a known issue across the 2019-Present RAV4 generation. We have taken our RAV4 to the dealership numerous time for the “Maintenance Required Soon” message that comes up when the car starts. The dealer always says that is is just a reminder for us to get our vehicle serviced at 20,000. The service interval message is supposed to only come on at every 5,000, not every 3,000. We took it by our local auto parts store, and the man that works there has a 2019 RAV4 that has the same problem. They had to take theirs to the dealer and have the Coolant Bypass Valve replaced. If not addressed soon, it could cause the engine to overheat. The man at the auto parts store said it doesn’t hurt to drive it but it is best not to prolong it. There needs to be an investigation of a recall started on this, as it can be a very confusing situation. It makes people think the car is just reminding you of your service maintenance interval. But this is not what this message means. When you take it to the dealer, they are clueless and they will give you the runaround. [XXX] of Pell City, Alabama. 2022 Toyota RAV4 XLE purchased from Serra Toyota of Birmingham INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Jun 2023 | SERVICE BRAKES | While on eastbound I-80, my tire pressure sensor light came on. Approximately 5-8 minutes later, my right REAR tire came off my car. I was in the slow lane; however, when I went to slow down even more, my brakes failed. I had no brakes on I-80 with only 3 tires. I placed my car in neutral and coasted 1/2 in the slow lane & 1/2 in the bike lane until my car would stop. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN | I was at stop position. i pressed the hold button and then took my foot off the break. when traffic started moving i pressed the hold button again with my foot still on floor the car started jumping and pressing the the two other car on my front. the two other cars got totaled. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |