Complaint volume
455 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
455 consumer-submitted complaints on record for the 2022 Subaru Outback, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
455 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are visibility/wiper, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 4 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 38 complaints, with an average reported failure mileage of 21,915 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
455 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2023 | UNKNOWN OR OTHER | The windshield on out 2022 Subaru Outback cracked at 4200 miles. Car was traveling at 55 miles per hour and outside temperature was about 45 degrees. No other cars in sight. Nothing hit the windshield. Had been driving for about a half hour. Dealer would not replace window for no charge. Said they had never heard of this happening. However I looked on many Subaru forums and it appears to be a major problem. | Crash: No Fire: No | Unknown |
| Jan 2023 | VISIBILITY/WIPER | The windshield suddenly cracked at the very edge of the windshield obscuring visibility on the passenger side. As I awaited for my appointment for a windshield replacement, the crack became longer, affecting my right-side visibility. | Crash: No Fire: No | Unknown |
| Dec 2022 | VISIBILITY/WIPER | We are on our 3rd windshield for a 2022 Subaru Outback that currently has 7300 Miles on it. The first windshield cracked on it's own, completely unprovoked by anything. The second was actually a very small rock that hit us on the road and caused a small crack that just kept running until our field of vision was obstructed. The 3rd was a defect in the glass that caused a stress fracture, so it's possible that's what happened with the 1st one. All 3 incidents happend within a 5 week window. When I go online, there are cases and cases where these Subaru's have cracked windshields and it IS dangerous to have a massive run in the windshield when you are driving down the road. There are 100's of these complaints, it's just that no one is reporting them. Please look into this, it's NOT safe to have glass that cracks that easily. | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Main Wiring harness / Main Electrical system malfunction, causing all dash lights to consistently be on. which in turn prevents all of the ADAS functions to no longer work. Vehicle has now been in 2 accidents which could have been prevented by these safety features. vehicle had had main harness replaced at dealers cost at dealership , and one at cost of insurance, problem remains unfixed/unfixable. vehicle is specifically 2022 Subaru outback Onxy XT. | Crash: Yes Fire: No Towed | Unknown |
| Dec 2022 | VISIBILITY/WIPER | 3 months after purchase, in December 2021, my windscreen cracked for no apparent reason. I replaced it 4 months later with OEM glass from dealership waiting—due to no extra money. Now, 8 months after that, it cracked again. I woke up in the morning to a long crack coming from the edge of the seal that was not there when I parked for the evening. | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Subarus forward looking eyesight and rear auto braking functions will stop working periodically also the stereo/infotainment system will go blank causing you to no longer access the the safety features of the car or any controls for the heating/AC system. | Crash: No Fire: No | Unknown |
| Dec 2022 | VISIBILITY/WIPER | 1.) Our windshield has had to be repaired 3 times in the last six months. Anything that comes in contact with the windshield will cause a massive crack that takes up the entire windshield and marks the car unusable to drive 2) The can is unable to be driven during normal conditions as anything can cause the windshield to break. 3) It has happened 3 times in the last 6 months 4.) The first time we had it replaced, it was completed at the dealership. The next 2 were through our insurance company vendor that ensures the windshield is installed properly. 5.) No. Upon the last time, we researched and found that Subaru has outstanding lawsuits for faulty windshields pending and it looks as if nothing has changed. | Crash: No Fire: No | Unknown |
| Dec 2022 | FORWARD COLLISION AVOIDANCE | The entire electronics system resets while driving, all driving metrics, speed, eye-sight/collision detection shows reboot screen, and infotainment system goes blank for several seconds. It would appear that none of this vehicles safety systems or speed indicators are online for several seconds up to 20 at times. I have tried to catch this on camera, but since I am the sole driver of this vehicle, I am rarely in a position to safely operate my phone. It has been going on since I purchased the vehicle, but I am seeing more and more posts with other drivers and the same issue. | Crash: No Fire: No | Unknown |
| Nov 2022 | VISIBILITY/WIPER | My windshield cracked from the driver side to almost half of the whole thing without any impact being seen outside or inside at all. This is scary and can be a safety hazard. It can happen even when driving. I saw a lot of people complaining and experienced the same thing about the Subaru Outback's windshield and other models, which is scary. My car is only seven months old, and this is happening already. Some people have changed their windshield five times already. I bought the car because it's supposed to be safe and reliable, but now I don't feel safe with my windshield. | Crash: No Fire: No | Unknown |
| Nov 2022 | VISIBILITY/WIPER | Faulty windshield that cracked overnight possibly due to weather. The Subaru McKenna dealer service manager says it is due to impact yet there is no clear indicator of an impact on the windshield, I took photos of the crack before they inspected it. Even some Subaru employees were telling me it’s not a crack made from impact and that they admitted Subaru makes faulty windshields. Yes, my vehicle is available for inspection upon request. I am looking to have it seen by my insurance to see if they agree with the Subaru dealer’s assessment of the damage. The safety issue is the possibility of the windshield spiderwebbing and decreasing all visibility of the road at any moment. No indicator of any windshield failures except the dealer recommending a separate windshield warranty which I wish they pushed more on it and were honest about the tendency of Subaru windshields to be faulty so I could have gotten that warranty. Or I wish too that I found out about Subaru’s class action lawsuit regarding the Outback models 2017-2020 regarding their windshields and how they have to pay $2.5 million because of their manufacturing defects. I have a 2022 Outback model but I feel that they windshield is still being made with poor craftmanship. My car is only a year old. And it literally cracked overnight. Perfectly fine one day and the next morning it split straight across the middle of the windshield. | Crash: No Fire: No | Unknown |
| Nov 2022 | FORWARD COLLISION AVOIDANCE | On multiple occasions my car has braked on its own when there was no reason to. It has happened on at least four (4) different times and has been taken to Subaru of Kennesaw to be looked at. Unfortunately the dealership has been unable to duplicate the problem. When I took my car back to the dealership on September 28, 2022 for this I contacted Subaru of America and they had an Engineer, [XXX] come and get the data off the Event Data Recorder in the vehicle. The engineer verbally said they have pictures from each time my car braked on its own and advised there was nothing in front of me. He said it is an eyesight issue but they cannot adjust the eyesight and they cannot fix the problem. The car just brakes without warning the engineer said this can happen if the eyesight sees a mailbox, cars to the right or left of me, trees, curbs and even a change in color in the roadway. This has continued to happen and now Subaru of America will not take my calls nor will they respond to my emails. I have asked for a copy of the pictures, a letter stating their findings and a letter stating my car is safe to drive but they will not issue this to me. This has been going on since April 2022. I am afraid I am going to be in accident one day when the car brakes on its own if someone is behind me and not paying attention. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Nov 2022 | VISIBILITY/WIPER | Less than a year old. Front Windshield cracked on the passenger side near the defrost vent. | Crash: No Fire: No | Unknown |
| Nov 2022 | POWER TRAIN | The transmission in this NEW vehicle began making a high-pitch whining noise shortly after i bought it. After 3500 miles, I took it to the Subaru Dealer where i purchased the car. After 10 days of troubleshooting, they determined it requires a transmission replacement. There are multiple other owners that have experienced the SAME issue (some who have been told by their dealers that it is ‘just a noise’), info available via Subaru Forum. While i did not experience a transmission failure while driving — if i had, this could be a serious safety issue, and there appears to be no acknowledgement by Subaru that their Outback vehicle / transmissions may have a significant manufacturing defect. I am still in the process of determining what the repair / replacement plan is with the Dealer and Subaru of America. | Crash: No Fire: No | Unknown |
| Nov 2022 | VISIBILITY/WIPER | The windshield started to have a stress crack when we were driving on a highway at a high altitude. There was no impact and no impact noise, the windshield suddenly cracked around 6 inches and then progressed from there. It started around the middle passenger side and progressed to the middle of the windshield. | Crash: No Fire: No | Unknown |
| Nov 2022 | UNKNOWN OR OTHER | I walked out to my car in garage and there was a crack from the driver's side corner over 50 percent across the windshield. only 3k miles and NOT hit by a rock etc. windshield to be replaced and while waiting driving home w loud explosion...other side of glass has a huge break with no rocks or cars around. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | Windshield cracked lower left to center while not moving parked in a garage. Went into the garage with no crack and was cracked the following morning. Nothing hit the windshield. Temperatures were neither high nor low. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER,VISIBILITY/WIPER | My outback was parked in my locked garage over night temp got below 40 degrees that night. Got into the outback and noticed a large crack in the center of windshield that started at lower end of windshield. Called dealership and made an appointment saw service manager and took his pen to show me where he thought a stone had chipped windshield but I just saw the crack no chip. I explained there was never any incident of stone hitting windshield. He stated he would notify Subaru manufacturer of my concern of breakage. Since appointment windshield has continued to crack still waiting to hear back from dealership. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | Windshield cracked while parked in garage. No object impacted the windshield. No temperature extremes. Approximately 12 to 14 inches in length starting from passenger side. | Crash: No Fire: No | Unknown |
| Oct 2022 | EXTERIOR LIGHTING,VISIBILITY/WIPER | While driving the vehicle at night with auto diming feature there is a line across the top of the windshield, and it is exceedingly difficult to see through the windshield above that line. When the lights are automatically dimmed the line is extended downward about a third of the windshield. It is difficult to see thru the windshield above this line. Extremely dangerous. | Crash: No Fire: No | Unknown |
| Oct 2022 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | No matter what Subaru does the infotainment system which controls the safety systems crashes randomly and weekly. Disabling all the Eyesight safety features. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | The windshield on our 2022 Subaru Outback with less than 2000 miles was hit by a small object. The windshield chipped and then cracks began to expand. Small projectiles hit windshields all the time yet don't break like Subaru windshields. Subaru will not cover this under warranty and the repair will cost us over $1200 (front cameras need to be realigned). The reason we are reporting this is that our old 2015 Subaru Outback required the windshield to be replaced 4 TIMES in less than 8 years. Obviously this is a defect that Subaru knows about as they extended the warranty for windshields on previous year models, but only for certain defects that started at the top of the windshield. From our perspective this is an unsafe manufacturer defect that needs to be addressed. | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | On a reoccurring basis, my Subaru will randomly slam on the breaks, detecting an object that isn't there. Dealership has done nothing, and Subaru of America has ignored my complaints | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | I walked into my garage and found that I have a massive crack across my windshield. It never got hit by a rock or anything, there haven’t been extreme temperature changes, it just doesn’t make sense. It has seemingly cracked for no reason. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY | The contact owns a 2022 Subaru Outback. The contact stated the vehicle was parked outside his driveway for four days; however, while approaching the vehicle, he noticed that the front windshield was cracked. The contact stated that no object had struck the windshield to cause the crack. The vehicle was taken to the dealer and photos were taken and sent to the manufacturer. The manufacturer was contacted and stated that the complaint was reviewed and the replacement might not be covered under warranty. The failure mileage was 7,000. The contact stated that both the glass shop and the Subaru dealer said that there was a microscopic chip that may have caused the crack. | Crash: No Fire: No | 7,000 |
| Oct 2022 | VISIBILITY/WIPER | Unknown. A large Crack appeared on the front windshield starting from the bottom to the middle and then branching off to the left and right of the windshield. There is no evidence of any impact to the windshield. Crack is much to large for me to continue to drive safely. The Subaru car dealership inspected the windshield and submitted a claim to the car manufacturer for possible replacement. | Crash: No Fire: No | Unknown |