Complaint volume
246 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Ford Explorer Complaints
246 consumer-submitted complaints on record for the 2022 Ford Explorer, grouped by component category.
246 Total complaints
17 Crash reports
1 Fire reports
13 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 1 fire report, 13 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 55 complaints, with an average reported failure mileage of 40,226 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, fuel system, gasoline?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Ford Explorer?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Ford Explorer
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Ford Explorer complaints?
17 Crash
1 Fire
13 Injury
0 Fatality
17 Towed
9 Medical attention
What are the most common 2022 Ford Explorer complaint categories?
POWER TRAIN 39
UNKNOWN OR OTHER 35
FUEL SYSTEM, GASOLINE 11
BACK OVER PREVENTION 10
FUEL/PROPULSION SYSTEM 10
ENGINE 8
VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 6
STEERING 6
VISIBILITY 6
246 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2023 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | When using my Cruise Control the speed jumps up to 75-85 mph without my input. For example, when I set the cruise control to 55 it suddenly jumps up to 75 or 85 mph on its own. This happens when the speed signs on the road change. This past week I used my cruise control for a long trip. I was on a highway that changed the posted speed from 55 to 65 mph. The cruise control suddenly went from the posted speed of 55 mph to 85 mph. This is very concerning! It has happened several times and I can no longer use the cruise controller. I have approximately 5,000 miles on my vehicle . | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN | When accelerating the transmission has a rough engagement from 1-2 and at times from 2-3 it also downshifts hard from 3-2. At times it takes 2 seconds to engage second gear and when you hit the breaks hard it jerks you really badly. This makes it extremely through pulling into traffic with cars coming and not know how long it will take for your car shift and get up to speed. | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN | While trying to reverse from drive there seems to be a 3-5 second delay before transmission engages reverse. | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY | Since "fixing" my vehicle with retrofitted 2nd row HVAC controls, the 2nd row heating is unable to be controlled from the front, which means if you have a child in a car seat who can't reach the 2nd row controls you must reach behind while driving to adjust the heat. If you try to adjust from the front controls, it shuts off the overhead vents and only blows from one 3rd row floor vent, which doesn't provide much heat for the 2nd row passengers. The AC controls work properly when controlled from the front. I've taken my vehicle to Ford several times and they tried reprogramming, etc. and compared to other vehicles of the same model year and said they are functioning the same as mine. I believe this poses a serious safety risk as who is not going to attempt to reach back to provide some heat to a cold child? | Crash: No Fire: No | Unknown |
| Feb 2023 | TIRES | Pirelli Scorpion All season tires 275/45 R21. Tire completely "blew out" while driving 30 mph on a main road. There was no obvious hissing sound commonly when running over an object. There was an explosive sound and within seconds had a complete flat. The vehicle did get damaged on the inside tire well along with bumper damage/Crack. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING | The contact owns a 2022 Ford Explorer. The contact stated while reversing, the steering wheel seized. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. | Crash: No Fire: No | 10,000 |
| Feb 2023 | POWER TRAIN | When vehicle is put into reverse, there is a 15-20 second delay before reverse kicks in. You don't know when it is reverse yet , you let go of brakes and vehicle moves forward until transmission engages. Have taken vehicle to dealer to have checked out and ford and dealer says normal delay. Very unsafe not knowing when reverse kicks in, I have rolled forward into garage when ready to back out. No warnings come on about transmission. This started as soon as i bought the vehicle. | Crash: Yes Fire: No | Unknown |
| Feb 2023 | STEERING | The contact owns a 2022 Ford Explorer. The contact stated while starting the vehicle, the steering wheel started moving independently from side to side, without warning. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 207,000. | Crash: No Fire: No | 207,000 |
| Feb 2023 | STEERING | Vehicle's steering wheel moves by it's self. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING | The steering wheel moves back and forth by it's self. | Crash: No Fire: No | Unknown |
| Jan 2023 | SUSPENSION | Rear tires when striking a pot hole create a loud noise in the rear of the vehicle on the side the tire strikes the pothole. Ford took me on a test drive on a brand new explorer hybrid with 26 miles on it and related it makes the same noise and at this time there is no fix in place. | Crash: No Fire: No | Unknown |
| Jan 2023 | BACK OVER PREVENTION | In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me of the presence / closeness of the tree (lived here almost 6 years, should know of tree but heavily rely on the camera and alerts to let me know if I'm too close). On another day, my husband was in the car with me and as I was reversing - he said "your alert didn't go off, this is probably why you hit that tree." I was unaware until today (1/30) that there is an active recall on my car for this issue. I had the damage fixed in November at Gerber Collision Center in Sebastian FL (Micco Rd). The cost of the fix was $2046 out of pocket (did not claim through insurance). Rear-driver side lamp, bumper, quarter panel. Invoice for repairs is included for detail in what all needed to be fixed. Pictures are not great and are after we taped the light on. | Crash: Yes Fire: No | Unknown |
| Jan 2023 | UNKNOWN OR OTHER | Driver side Axel was out when I took my car in for my oil change and tire rotation. I was unaware of this issue due to this being my first oil change and tire rotation. I have called the dealership service department where I purchased the vehicle and also the dealership service who serviced my vehicle. I then called Ford Motor to report issue and was advised to contact NHTSA. The claim number [XXX]. I was informed that I would have to wait until my vehicle breakdown in order to be covered or wait for a recall through Ford. I was told I would have to pay out of pocket if I seek further service for fixing the issue without Fords recall and there is a program that will pay me back if one becomes available. I was advised by Taylor Ford that they have come across a few of these issues with the exact same problem in the 2022 Explorers. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it. | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN | While driving uphill on freeway the Ford Explorer lost all power going about 60mph. The warning of a wrench symbol came on indicating power train malfunction. Our mileage was at only 665 and after 10pm. Thankfully there was an adequate shoulder to pull off the road. It was not duplicated in the dealership. Turning off the power reset everything but now the dealership is replacing the entire transmission per Ford motor company. There was a burning smell but wasn’t positive it was coming from the Explorer or a fire nearby. | Crash: No Fire: No | Unknown |
| Dec 2022 | SEAT BELTS | During a 2000 mile road trip, the front passenger seatbelt was nearly cut through at the point where the seatbelt exits the tensioner above the passenger's right shoulder. The location of the cut along the length of the webbing aligns with the position of the webbing when the seatbelt was in use by the front passenger. Based upon the location and nature of the cut, it appears that some surface within the assembly was sharp enough to cut through the section of belt. There were no injuries associated with this incident. The vehicle was parked as soon as we reached our destination and no passengers are allowed to sit in the front right passenger seat until the issue is corrected. The seat belt tensioner / pre-tensioner assembly was examined by the Ford Dealership in Taber, AB, Canada on 22 DEC 2022. The dealership confirmed that the issue was a warranty repair, but they were unable to provide a replacement part in the amount of time we had left in Taber as we were still in Transit. When we reached our destination in Pierceland, SK, I ordered the replacement tensioner from / through the nearest Ford dealership (Cold Lake, AB). I have an appointment to have seatbelt assembly replaced tomorrow (27 DEC 2022) at that dealership. The seat belt tensioner assembly | Crash: No Fire: No | Unknown |
| Dec 2022 | POWER TRAIN | When trying to shift from Drive to Reverse, the transmission delays going into Reverse for 3 seconds. While this is going on, the car is basically in Neutral. After three seconds it goes into gear. Does not happen when going from Park to Reverse! Dealer checked it, he says, and they didn't find anything wrong on scanning it. Explorer has hard shifts in the lower gears and today I gave it some gas to accelerate and it kept accelerating when I took my foot off the gas pedal. This has been going on for quite some time. What if I have to backup to avoid someone hitting me at a light or stopped in traffic? | Crash: No Fire: No | Unknown |
| Dec 2022 | STRUCTURE | Power liftgate does not close properly, resulting in the hatch automatically reopening after attempting to close. This has also resulted in the liftgate actually opening while the vehicle was in motion. | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | Ford Explorer XLT 2022. Wind noise at highway speed 55 mph up. Both Front doors. 1FMSK7DHXNGA12761 | Crash: No Fire: No | Unknown |
| Nov 2022 | ENGINE | 4 days after purchase car started shutting off after cranking. Sometimes it would be just once and sometimes it could be up to 4 times within the first 1-2 min of attempted driving. It would re-crank easily each time but by the time you would reach for seatbelt, it would stall. Sometimes you could put it in gear and drive a few yards and it would stall. This only happened with me in the mornings and no more through the day. It has now been with the local Ford dealership for 3 weeks. They replaced a vapor valve that they believe was stuck open within the first day of having it. When I picked it up and cranked it, it shut off again. Twice while I was at dealership so I left it again. Have not gotten back as of today which is 3 weeks now. | Crash: No Fire: No | Unknown |
| Nov 2022 | VEHICLE SPEED CONTROL | The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was stationary and idling in a pharmacy drive-thru line with the auto hold parking feature activated, the vehicle suddenly experienced unintended acceleration and drove forward driving over a median divider and crashing into a parked vehicle. The contact indicated that the auto-hold parking feature was activated but malfunctioned. During the crash, no air bags were deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 6,500. | Crash: Yes Fire: No Towed | 6,500 |
| Nov 2022 | VISIBILITY/WIPER | The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wiper blades were defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500. | Crash: No Fire: No | 500 |
| Nov 2022 | VISIBILITY/WIPER | The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wipers was defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500. | Crash: No Fire: No | 500 |
| Nov 2022 | POWER TRAIN,SERVICE BRAKES,ENGINE | The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200. | Crash: No Fire: No | 58,002 |