Complaint volume
246 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Ford Explorer Complaints
246 consumer-submitted complaints on record for the 2022 Ford Explorer, grouped by component category.
246 Total complaints
17 Crash reports
1 Fire reports
13 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 1 fire report, 13 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 55 complaints, with an average reported failure mileage of 40,226 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, fuel system, gasoline?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Ford Explorer?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Ford Explorer
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Ford Explorer complaints?
17 Crash
1 Fire
13 Injury
0 Fatality
17 Towed
9 Medical attention
What are the most common 2022 Ford Explorer complaint categories?
POWER TRAIN 39
UNKNOWN OR OTHER 35
FUEL SYSTEM, GASOLINE 11
BACK OVER PREVENTION 10
FUEL/PROPULSION SYSTEM 10
ENGINE 8
VISIBILITY/WIPER 7
ELECTRICAL SYSTEM 6
STEERING 6
VISIBILITY 6
246 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | POWER TRAIN | The contact owns a 2022 Ford Explorer. The contact stated that while attempting to shift into reverse, the vehicle moved forward approximately 2 - 3 feet before reversing as intended. There were no warning lights illuminated. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 25V164000 (Power Train). The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Mar 2025 | POWER TRAIN,SERVICE BRAKES, HYDRAULIC | The contact owns a 2022 Ford Explorer. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed with a failed valve body. The contact was informed that the valve body needed to be replaced. The vehicle was repaired under warranty. The failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed output speed sensor. The contact was informed that the output speed sensor needed to be replaced and recalibrated. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The manufacturer approved of the buyback; however, the contact stated that the Lemon Law requirement limited the ownership to two years. The failure mileage was approximately 39,793. | Crash: No Fire: No | 39,793 |
| Mar 2025 | UNKNOWN OR OTHER | Backup camera on the car has a clear picture but does not have a usable field of view. The problem occurred sometime in mid 2024 and was first reported to the dealer in Sep 2024. When in reverse, at 20' behind the vehicle you can see approximately 1' of height. The dealership seems to have no specs against which to compare this and simply reports that since the image is clear, it is the expected image. The camera system was recalled recently, but even with a new physical camera, the vehicle still has this issue. | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | POLICE VEHICLE WAS CLEARING INTERSECTIO WHEN A UPS TRUCK COLLIDED WITH IT'S RIGHT SIDE FORWARD. THE COLLISION CAUSED THE SIDE AIRBAG TO DEPLOY. THE OFFICER'S VEST, SWEATER, UNDERSHIRT, T-SHIRT AND THE OFFICER'S RIGHT SIDE SUFFERED THERMAL BURNS FROM THE EXHAUST PORT. THE OFFICER SUFFERED 3RD DEGREE BURNS AND HAD TO HAVE SURGERY AND SKIN GRAFT. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Feb 2025 | PARKING BRAKE | The contact owns a 2022 Ford Explorer. The contact stated that the vehicle was experiencing an unintended activation of the electric parking brake while the vehicle was in park(P). The contact stated upon starting the vehicle and shifting into gear, the message "Park Brake Fault - Service Now" was displayed, and the vehicle made an abnormally loud beeping sound and then failed to respond. The contact stated that upon pressing the Push to Start button for several minutes, the vehicle became drivable; however, the failure recurred upon parking the vehicle. The vehicle was taken to the dealer, where it was determined that the failure could be related to the electric parking brake sensor or to the brake booster. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,700. | Crash: No Fire: No | 45,700 |
| Feb 2025 | VISIBILITY/WIPER | Retracted the sunroof and the fabric didn’t retract and just hung down. I don’t retract the sunroof often so it can’t be over use. I closed it but it billows and is a distraction when looking in my rear view mirror. Can’t make it tight again and can’t be without my vehicle for weeks while dealership has it. This is a major fault with the design. No warning. It’s worked and then it didn’t. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | The dash cluster screen goes in and out. Randomly began and got more frequent as time went on. This screen shows ones speed, gas, cruise control, lane assist, mileage and which vehicle mode it is in. Once the blacked out screen appears driver has no indication of these features. Evaluated by dealership and had to replace and reprogram the entire dash cluster at an out of pocket cost of $1846. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | Front panel of panoramic sunroof "exploded" into the vehicle while traveling on interstate without any sign of a projectile or rock hitting the vehicle. Outdoor temperature was -3 degrees Fahrenheit with indoor temperature set to 75 degrees Fahrenheit. Glass rained down into the vehicle, startling the driver (myself) and passengers. One piece of tempered glass went into one rear seat passenger's eye and was successfully removed without extensive injury. Reported incident to Ford Dealer and had dealer service department inspect the vehicle. Attempted to have it repaired under manufacturer warranty. Coverage was declined from the manufacturer (Ford) and was subsequently repaired via personal comprehensive vehicle insurance. There was no indication of an issue with the vehicle prior to incident. It is concerning this happened without warning and we were lucky to have not gotten into an accident following the event. | Crash: No Fire: No Injuries: 1 | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | Sunroof shattered while driving the speed limit of 55 on a normal roadway. I had my [XXX] son in the backseat when it exploded. NO dents/scratches/dings/chips were present on glass prior to shattering. No object hit the sunroof either. Furthermore, It could have caused much more severe injury to our faces and eyes due to glass shattering everywhere. This caused a danger and hazard to myself and my infant while at a high rate of speed which caused me to jolt and could have caused issues with other drivers on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | TIRES | Tire: 275/45/r21 110w all season Reported to authorized dealer (ford dealership) back in November 2024. Authorized representative from Pirelli came out this month to dealership regarding issue. No concern for safety whatsoever. Rep. Only offered maybe 25% that’s with purchasing new set of tires and sending my current tires back. Tires are falling apart in chunks. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | My wife was driving the car all of a sudden the check engine light came on, and it started to flash on and off. The car started sputtering. She pulled over turned the car off and called me. I informed her to wait a little bit and restart the car. She did – and then the check engine light came on, but was no longer flashing, and a car started running as if no problem. I had the code checked out it is P0300 – which is an error code of random misfire detected in the engine. Fortunately, she was not evolved in an accident, even though she was traveling on the highway. I am taking it to the dealer as his recommended. This happened when the mileage on the odometer read 40,144. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | An alert often shows up on the dashboard "check headlamp system. See manual". This is occasionally associated with one headlamp not working. This happens on and off. The alert spontaneously turns on, may stay for days or weeks and then spontaneously turns off. Ford dealership service were unable to fix this problem. This has happened multiple times since we purchased the car | Crash: No Fire: No | Unknown |
| Jan 2025 | AIR BAGS,SEAT BELTS,SEATS | Seat warning module failed. When unbuckling seatbelt car does not recognize you unbuckled, therefore the airbag system does not recognize which seats are occupied. This would also cause a safety concern as you do not have to buckle the seatbelt with no warning or alert there is an issue. Car has been at Ford dealer for service for a month with them failing to find any other vehicle that they can replicate the problem. This is one Ford dealer, but it should be something that is investigated as it might be easily overlooked. Car has been in the dealership for the last month with no answers from Ford or resolution to the safety issue, following Federal regulations the dealer will not release the car back to us as it has a safety system malfunctioning. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the camshaft and timing chain. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 38,000. | Crash: No Fire: No | 38,000 |
| Jan 2025 | FORWARD COLLISION AVOIDANCE | On [XXX] my 2022 Ford Explorer was involved in a collision during my morning commute to work. On [XXX] while stopped at a stoplight across from Sheetz, with the auto brake hold engaged for a minute or two already, my vehicle accelerated forward into the vehicle in front of me. The impact was so sudden that the driver of the vehicle I collided with thought I had been rear ended. While I had contacted my insurance company (Erie Insurance) regarding the collision, I had also reached out to my service center, Laurel Ford (Windber, PA), concerning the incident. Because of my concerns with the auto brake hold and Copilot system with the collision, they had me bring it in on 16 September to run diagnostics. Later that day on the 16th, I had received a phone call from the service tech letting me know that he did find system error logs approx. 40 minutes prior to the collision. He let me know that he was going to keep diagnosing and will be most likely reaching out to his next level service support. The next day on the 17th, the service technician called me back to let me know that when he reported the issue to his support center he was advised to park the vehicle, not let it be driven, and for the service manager to get with me to file a report (Ford reference # XXX). Since that time, nothing more has happened with my Explorer. I have both the current manufacturer's warranty and Ford Protect warranty. The most recent update from Laurel Ford was that Ford Corporate said a Field Service Engineer needed to evaluate the issue. The Laurel Ford Service Center is no longer getting replies from corporate and has a regional manager involved, with no luck so far. It has been an extreme burden and has been beyond stressful using my wife's car for work, l'm in the military and my base is over 40 miles away, while she relies on friends/family to get to her work and also make sure that both of my kids get to their activities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The transmission performance is poor, sometimes bordering and dangerous. In reverse you sometimes supply the gas in the car just sits there and doesn’t move and then it will quickly move backwards dangerously. There’s also a hesitation on acceleration and harsh shifting. I’ve had it to the dealer where they reset and reloaded the transmission software, it seem to smooth out the driving a little bit, but it’s been four months and it’s pretty much back the way it was originally, harsh, shifting, delayed power. | Crash: No Fire: No | Unknown |
| Dec 2024 | SUSPENSION,POWER TRAIN,SERVICE BRAKES | A bolt sheared off of the wheel assembly and got stuck between the rotor and break pad causing damage to rotor and break pad. This has since been repaired by the dealership, I am not aware if it was inspected by the manufacturer. I have pictures of the damage from the dealership. No warning lamps or messages prior to the failure. It was in the dealership 900 miles (3 weeks earlier) for an oil change and tire rotation. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | I started my car to warm it up because it snowed the night before. When I went to get into my car there was water dripping out of my overhead light. Water and ice was all over my center console. I was parked facing down hill. All of the lights in my car were flickering. My headlights were also flickering I'm assuming because I was parked facing downhill the water ran towards the front of my car. I had it towed to my ford dealership through the Ford app. I called the next day and they told me it was most likely due to a clogged sunroof drain tube and even though my bumper to bumper warranty just expired 20 days before when I financed my lease, the cost of the repairs would be on me because cleaning the drainage tubes is part of routine maintenance. I brought up the fact that I purchased an extended warranty that covered seals and gaskets and they said it didn't cover water leaks. They also told me they wouldn't get around to looking at it until sometime next week and that I couldn't not get a rental until it was diagnosed. So now I am stuck with no vehicle. I have no idea the extent of the damage and I can't afford it fix it since I just put my life savings down as a down-payment on the car on the end of November and have a $335/month car payment for the next 6 years because I thought purchasing my lease would be safe because I know I took care of my car and had it maintenced under fords maintenance schedule. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The contact owns a 2022 Ford Explorer. The contact stated when she was shifting the vehicle into reverse (R), and as she depressed the brake pedal, the vehicle was lunging forward. The contact stated that the failure had occurred following a routine service appointment with a local dealer. The contact stated that the failure was occurring only when she was shifting into reverse (R). The contact stated no warning light was illuminated. The contact stated that she had had a crash in a parking lot after she had shifted to reverse (R). The contact stated that the vehicle lunged forward and the front end crashed into a concrete parking bollard. The contact stated that the front bumper was dented and there was no other damage. The contact stated that she later was in pain and had bruises on her right shoulder and chest. The contact stated that she went to an urgent care facility and was x-rayed. The contact stated that she only had the bruising and no broken ribs or bones. The contact had the vehicle towed to a local dealer, where it was diagnosed and no power train failures were detected. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 15,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 15,000 |
| Nov 2024 | POWER TRAIN | The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | Sun roof fabric issue became undone (sags) and blocks view out your rear view mirror. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE | On 10/28/2024 at approximately 0515 I was traveling at 51 MPH when my 2022 Ford Explorer King Ranch edition with ~25k miles experienced catastrophic engine failure. The vehicle had no prior indication of failure. No engine light, no warning lights, etc. The vehicle started shaking violently and lost all power. I was able to safely pull to the shoulder of a two-lane road. The vehicle was completely dead and would not start. I am not sure if there was oil or anything leaking as it was dark outside. I called a tow truck and had the car taken to the Ford dealership. After initial inspection, the dealership moved the car to the "heavy maintenance" part of the service department. After a few days, I called to find out what they found and was informed the engine had "thrown a rod" and the entire engine would have to be replaced. After a week and a half, I called back and was told they are still disassembling the engine and their next step will be to submit a "cost cap" to Ford for permission to replace the engine. After researching the issue online, I came across the Safety recall 24V-598 on engine failures in the 3.3L size engine, typically only on police interceptor versions of the Ford Explorer. The information in the recall sounded exactly like what happened to my explorer but was told by the dealer the 3.0L engines were not affected and they had never seen one fail like this. I truly believe the 3.0L engine sizes are affected and the recall should be expanded to include this version of the explorer. I was lucky that I was able to safely drift to the side of the road, however, others may not be that lucky. | Crash: No Fire: No | 177,175 |
| Oct 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | the entertainment screen goes black. screen has been black for 2 weeks. will still show back up camera when in reverse. screen does not work other than back up camera. unable to change air/heat settings. the back right seat will not lay down. the electrical component will not work. there is no manual way to let down seat. 3rd row seat stuck in up right position. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN | When engaging the gear from reverse to drive and vice versa. The car rolls even though the display panel shows gear has shifted. Thus the car even rolls forward or backwards post gear shift as it slowly engages. | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER,BACK OVER PREVENTION | When the car is put into reverse. The reverse camera display is delayed in showing or shows a blue screen in lieu of the rear view. It started to happen around the 26 or 28,000 mile mark. | Crash: No Fire: No | Unknown |