Complaint volume
154 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
154 consumer-submitted complaints on record for the 2022 Chevrolet Equinox, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
154 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are fuel/propulsion system, fuel system, gasoline, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 3 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 36 complaints, with an average reported failure mileage of 30,349 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
154 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2024 | FUEL/PROPULSION SYSTEM | While driving at interstate speed the car slowed and presented a 'engine decelerating' light on instrument cluster. We were barely able to get off the interstate without getting hit. Car coasted to a stop and died. Half tank of gas and no recent work other than oil change 6000miles prior. Had it towed to dealership where they found the fuel pump module had died. Same as recall no: 23V013000. However, our VIN is not included in that recall. Dealer repaired at no charge. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The contact's wife managed to pull over to the shoulder of the roadway where the vehicle would not restart. The vehicle was towed to an independent mechanic where it was diagnosed that fuel was not getting to the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,472. | Crash: No Fire: No Towed | 48,472 |
| Aug 2024 | FUEL/PROPULSION SYSTEM | Employee was driving across the county to their office when the check engine light and all 4 tire pressure lights came on. She was able to make it back to the office where she informed the Support Services department of the organization. A Support Services employee was able to come out and drive the vehicle to the dealership for an inspection. The tech informed our employee that it was very good that we brought the vehicle in when we did and were lucky the engine did not die while an employee was driving. Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). In this instance, the vehicle did not shut off while driving. Considering two of our other vehicles shut off and created a highly dangerous situation for the driver and other drivers around them, we are lucky no one was injured. This is a major concern. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM | Employee was driving on a state road, about 55-60 miles per hour. They received an error message and a check engine light appeared. Immediately thereafter, the engine "died" and the vehicle began to decelerate. They were forced to pull off onto the grass on the side of the road. The power remained functional, but the engine wouldn't work. Support Services team within the organization was informed and was able to restart the engine after a few tries, eventually driving the vehicle directly to the dealership to be looked at. Employee felt unsafe due to the engine "shutting off" while on a high MPH state road and having to pull off on the side of that road (a two lane state road). Potential life threatening hazard for the driver and other drivers around. Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). This is a major concern. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM | Employee started vehicle, backed out of the parking space, drove 4 - 6 feet and the engine died. Employee was able to coast back into another parking space safely. Attempted to restart the vehicle, engine would not start. Support Services within the organization was informed and was able to get the vehicle to the dealership for inspection. Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). This is a major concern. Luckily the vehicle malfunctioned while still in the parking lot. Could have been a major life threatening situation if the employee was on the road. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM | Vehicle stalled and stopped running while turning at a busy road and created a hazardous situation in traffic. I had to have a mandatory tow off the road to my residence. I called the dealership, and car would not start again so called for a tow (which was covered by GM). The Equinox was taken to a nearby Chevrolet dealership. The second tow and repair were covered by GM under Warranty as I had less than 7000 miles on my SUV. Per the documentation provided by the Chevrolet dealership, the Fuel Pump Driver Control Module had to be replaced in my 2022 Chevrolet Equinox. On doing a search on NHTSA, I discovered there was a recall for 2022 Equinox for this issue however it did not apply to my particular VIN. Overall, this incident, in my opinion put me in danger as well as the public who were commuting home and had to avoid my stalled car. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM | Employee was driving on a state road in the right hand lane going about 45 mph. Short of a red light and a right hand turn lane, the engine began to rumble and promptly shut off. Employee attempted to restart the vehicle, but to no avail. Traffic began piling up and the employee could not remove the vehicle from the road. This was an incredibly dangerous and life threatening situation. Vehicle ended up having to get towed to the dealership Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). This is a major concern. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM | Vehicle stalled and stop running while accelerating at a busy intersection and created a hazardous situation in traffic. Had to push the car off the road. Car would not start again so called for a tow. The Equinox was taken to a nearby Chevrolet dealership. I ran a tester on it and the error code was P129F, Fuel Pump Driver Control Module, Fuel Pump Speed Signal Incorrect. In doing a search, I discovered there was a recall for 2022 Equinox for this issue however I never received a notice for my 2022 Equinox. This put me in danger as well as two of my children who were riding with me. I'm extremely dissappointed and alarmed that Chevy did not send a letter with the recall. The dealership apparently repaired it under warranty and not under a recall which is disturbing to me since they may be "under-reporting" this problem. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM | While driving along the road the engine suddenly, without warning shut down. My wife and I were left stranded in the travel lane of the road. The fuel tank had about 3/4 of a tank of gas in it. The engine would not start. When the engine quit, we did not have any control of the steering and we just coast to a stop. We were moving at about 25 to 30 miles an hour on a twisting, hilly road when the engine quit. We were left stranded in a very dangerous curve on a hill. Visibility for oncoming traffic is hampered by the curves and the hill, a dangerous stretch of road. The vehicle was taken to Central Chevrolet via flatbed. The fuel pump module was replaced, and I got my car back the next day. My wife was a nervous wreck. Our Equinox was just over two years old with only 7634 miles on it. To have the engine quit is one thing but to not have control of the steering afterwards or even get into neutral to get it off the road is dangerous to say the least. Central Chevrolet did an excellent job repairing the vehicle and getting it back to me quickly. My concern is will this happen again and if it did happen on the highway, it could be disastrous and possibly deadly. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL/PROPULSION SYSTEM | The fuel pump module failed as I was driving 65 mph on the interstate. Thankfully, I was able to pull over without an incident. My safety was at risk stopping suddenly at this rate of speed and I was thankful I was in the right hand lane and able to pull off the road. After waiting an hour, my car was towed to the dealer and the fuel pump module has been replaced. There were no warning lamps or other symptoms prior to this failure. My car was covered under the warranty and I have contacted GM and filed a complaint regarding this situation as my car only has 9,000 miles on it. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL/PROPULSION SYSTEM | Car shut off going through busy intersection. | Crash: No Fire: No | Unknown |
| Jul 2024 | UNKNOWN OR OTHER | After going very slow, mostly stopped, in stop-and-go traffic for 2 hours, my Chevy Equinox suddenly started to shake and would not respond. The car/engine was on and in Drive but the gas petal would not propel the car forward. My steering wheel locked and I could not turn it in any way. The Engine Light came on and a message came on the dash that said "Push Brake to Start Engine" but pushing the brake did not change anything, and the engine had never turned off. I tried to turn the car off by mashing the brake and pushing the engine stop button but my car would not turn off. I rolled backward into the car behind me as could not go forward and traffic had to be routed around me. About 20 minutes later, I tried to turn my car off and it did cut off completely. About 30 minutes later a police officer was able to turn my car on, put it in neutral, and roll it to the side of the road. The check engine light was still on. My car was towed 200 miles back home and I was able to drive it off the tow truck and into our driveway but the engine light was still on. The next day, the car turned on and the engine light was not on. I did not feel safe to drive it so we had it towed to the Carmax where we purchased it. Carmax towed it to a local chevy dealership and they said it was the fuel nodule. It is currently awaiting those repairs. | Crash: Yes Fire: No Towed | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM | I purchased the vehicle new . When I took it in for a factory recall there was damages to the vehicle and dealer blamed me for it. I purchased it brand new. The dealer has gone out of business and GM and the new dealer will not take care of the factory recall since the damages were done by original dealer that sold it. My air conditioner went out as well and they did fix that. But still not able to fix the hidden damages on the vehicle I purchased new. They want to charge me to fix the damages before they fix the factory recall. I would have never know of the damages if there was no factory recall. Please help. I have been getting the run around since February and the lemon law or anyone will help me. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM | There have been 4 radios in the car installed and it has continually cause multiple issues with the electrical system. We’ve had the car in the shop for 7 different times and there is no correction as of now. Additionally, we’re continuing to have a constant rattling sound and it has been looked at and ‘corrected’ multiple times and there is still not a fix. We’ve had this car in the shop 10 different times over the two issues and still no correction nor any assistance from the manufacturer. Something has to give. | Crash: No Fire: No | Unknown |
| May 2024 | VEHICLE SPEED CONTROL | DRIVING 60 MILES PER HOUR, ON [XXX] IN WALPOLE MASSACHUSETTS THE POWER STEERING FAILED OF OUR 5 MONTH OLD CHEVY EQUINOX. I WAS UNABLE TO TURN WITH THE CURVED ROAD. I PRESSED BRAKES AS HARD AS I COULD, HIT GUARD RAIL. DASH BOARD ILLUMINATED "SERVICE POWER STEERING DRIVE WITH CARE". CAR TOWED TO BOCH, I WAS HOSPITALIZED. INSURANCE AND GM INSPECTED SUV, GM ESIS CONCLUDED 3 MONTHS LATER NO ISSUES WITH 2022 CHEVY EQUINOX EVEN THOUGH IT STILL DID NOT HAVE POWER STEERING. EQUINOX TOWED TO QUIRK WHERE WE BOUGHT THE SUV, 1 HOUR LATER CODES REVEALED INTERNAL MALFUNCTION OF SYSTEM NO STEERING AVAILABLE AT THIS TIME. WE ASKED FOR THIS CAR TO BE REPURCHASED UNDER THE LEMON LAW. 3 MONTHS LATER THE CAR WAS REPAIRED. WE HAD TO GO TO ARBITRATION UNDER THE LEMON LAW FOR GM TAKE THE LEMON BACK;.GM AND QUIRK WAS UNCOOPERATIVE AT EVERY NEGOTIATION I WILL NEVER BUY A GM OR A QUIRK CAR AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| May 2024 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving at 60 MPH, the brake pedal was depressed but the vehicle continued to drive causing the contact to crash into the vehicle in front. The entire front of the vehicle was damaged. The contact stated that the vehicle was still in motion after the crash, he had to jump out of the vehicle and manually steer the vehicle to the side of the road where it finally came to a stop. All the air bags in the vehicle deployed. The contact mentioned the automatic braking system failed to independently stop the vehicle. No warning lights were illuminated. The contact's wife who was driving sustained air bag and seat belt bruising but no medical attention was required. A police report was filed. The vehicle was towed to the impound lot. The insurance company had not inspected the vehicle as of yet. The manufacturer was not made aware of the failure. The failure mileage was unavailable. | Crash: Yes Fire: No Towed | Unknown |
| May 2024 | AIR BAGS | 1.The airbags did not deploy, possibly missing. 2. I suffered injury and crashed into a building. I was hit. 3. Vehicle was inspected by the Hertz Rental Car. 4. Do not remember any messages. | Crash: Yes Fire: Yes Injuries: 1 Towed Medical attention | Unknown |
| Apr 2024 | FUEL/PROPULSION SYSTEM | My 2022 Chevrolet Equinox lost power on two different occasions. The first time I was driving at 45 mph and the car stalled to a stop and would not restart and had to be towed. It had 816 miles on it. The repair sheet stated that it was a fuel pump control module internal fault. The fuel pump control module was replaced. At 8,401miles, the car did the same, but I was on a four-lane highway driving 65mph with the cruise control on and it lost power, stalled and I coasted to a stop and it would not re-start. After being stranded on the side of the highway for almost 2 hours, it was towed. This time the repair stated that it was due to an internal short in the driver. I was fortunate that I was not in heavy traffic or someone would have crashed into me. There were no warnings until the power cut out and the display indicated "low engine power". This is extremely dangerous and I am afraid it will happen again and I may not be in an area where I can navigate to the side of the road. This defect in the fuel system is a danger to me and other drivers. I contacted Chevrolet Customer Service but was told they can only be of assistance after the problem occurs 3 times. Even though the dealer said the problem was not the same problem, it was a problem with the fuel system. | Crash: No Fire: No | Unknown |
| Apr 2024 | FUEL/PROPULSION SYSTEM | Press on the gas and car doesn’t move. Seems to not get gas sometimes while driving | Crash: No Fire: No | Unknown |
| Mar 2024 | BACK OVER PREVENTION | The Park Assist light keeps coming on and should have been a recall for this item I was told by the dealership last year and they supposedly ordered part. I never received a call and now light is still coming on due to not showing any open recalls and item was never repaired | Crash: No Fire: No | Unknown |
| Mar 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was operating the vehicle in a parking area, while the vehicle was in park, and with the engine idling, the engine suddenly stalled. After which, the vehicle failed to immediately restart; however, upon pumping the accelerator pedal, it was able to restart. After restarting the vehicle, it returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 28,000. | Crash: No Fire: No | 28,000 |
| Mar 2024 | FUEL/PROPULSION SYSTEM | My 2022 Equinox stopped unexpectedly while in traffic. I could not restart the engine. It was towed to the dealer who told me that there were no recalls on this car. I confirmed this by entering the VIN in your data base. However, when I put in 2022 Equinox. it shows multiple recalls including one for a fuel pump defect (exactly my problem). I don't understand these conflicting reports. It appears I should have gotten multiple recall notices. Can you please explain the disparity? | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM | We purchased this used 2022 Equinox on [XXX] from Hatfield Buick / GMC in Redlands. It is still under factory warranty with mileage currently at 17,700. In mid January 2024, the vehicle was difficult starting. After it started, I drove directly to the dealer in Redlands. They kept the car for nearly two weeks before they identified the electrical problem was in the factory radio mechanism. At that time, I was told there was a supply chain issue obtaining a replacement radio from the GM FACTORY and there was no eta. I told the service advisor I NEEDED MY CAR. He suggest they pull the fuse controlling the radio until the replacement radio was received. That way I could take the car home and regain use. The only problem with this temporary fix was it affected many inside the cabin functions, most directly all sounds of turn signals, etc were silent, the back up camera no longer functioned and mostly all these disabled functions made the use of the car DANGEROUS. On March 13th I sent the general manager and service tech an email asking the status to our problem. As of today, Sunday, March 17 no word from that dealership. I need your help resolving this problem or authorize that dealer to provide a temporary replacement and keep our vehicle until the necessary part to resolve is complete. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | FUEL/PROPULSION SYSTEM | My SUV started stalling a few days ago, but it was only for a short time. Now, it's getting worse, and the engine warning light has turned on. When I try to accelerate by putting gas, it's very slow. I'm worried it could cause an accident. Even when I try to turn, it moves very slowly, which could lead to an accident, and I have two kids. I just bought this SUV last month, and it only has 12,700 miles on it. See the picture here for proof. It's especially dangerous when I try to drive, and it moves slowly, which could cause an accident. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | When I would start my car in the morning, it would stall/sputter and make clanking noises. The check engine light came on, and I took it to the dealership for repair. They replaced a fuel injector and then the next day I had the same issue and took it back to the dealership. They replaced another fuel injector and when I got it home and tried to start it a few days later, the same issue persisted. I took it back to the dealership and asked they keep it a few days to test their repairs and they’ve had the car almost 4 months now. They don’t know what the issue is. They’ve brought in engineers from GM and still can’t identify the issue. | Crash: No Fire: No | Unknown |