Complaint volume
321 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Volkswagen ID.4 Complaints
321 consumer-submitted complaints on record for the 2021 Volkswagen ID.4, grouped by component category.
321 Total complaints
26 Crash reports
1 Fire reports
14 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 26 crash reports, 1 fire report, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 34 complaints, with an average reported failure mileage of 33,202 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, structure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Volkswagen ID.4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Volkswagen ID.4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Volkswagen ID.4 complaints?
26 Crash
1 Fire
14 Injury
0 Fatality
23 Towed
10 Medical attention
What are the most common 2021 Volkswagen ID.4 complaint categories?
ELECTRICAL SYSTEM 108
UNKNOWN OR OTHER 35
STRUCTURE 20
SERVICE BRAKES 18
VEHICLE SPEED CONTROL 17
POWER TRAIN 10
FUEL/PROPULSION SYSTEM 9
AIR BAGS 7
TIRES 7
EXTERIOR LIGHTING 5
321 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | STEERING | While stopped at a red light waiting to turn left, with foot on the brake, my car suddenly accelerated and lunged forward , plowing into the car in front of me with great force. I had to jam down the brake almost to the floor to get the car to stop. My foot was on the brake. There is no way I hit the accelerator. Even if I had, the AEB system is supposed to prevent me crashing at close range. I understand that this is a known issue related to the adaptive cruise control. The force of my car was so great that 3 cars in front of me sustained damage. | Crash: Yes Fire: No | Unknown |
| Jan 2025 | STRUCTURE | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM | In December the vehicle started showing a pedestrian warning sound fault light. The pedestrian warning sound was replaced by a siren that sounds like an air raid siren which makes the car virtually undriveable. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | My infotainment and instrument panel displays have frozen or reset multiple times while driving. On one occasion, my air conditioning came out at a high speed, the volume of my radio went up and all of my indicators came on. Luckily I was able to pull over to avoid a crash, but needless to say it was horrifying. I took the car in for service, and they assured me they had reset the OS, and I'd be fine. That extreme of an instance hasn't occurred since, but the infotainment display does still go black, freeze or reset from time to time. Every time, I schedule an appointment to fix the recall, the VW Service cancels my appointment, saying updates keep crashing for other customers. I also receive VW app notifications that my AC is on when I'm not even in the car. Same with the door locks, I constantly receive notifications that my car is unclocked when I know I've locked it and am inside my house. The other main issues with the door handles is the passenger doors often only open after multiple lock and unlock attempts via button the inside the car, bc the fob doesn't always work. Even with new batteries. Again, I've scheduled service appointments to fix the recall, and they cancel it saying they don't have the parts. It's been almost a year, I've been dealing with both of these issues. | Crash: No Fire: No | Unknown |
| Jan 2025 | STRUCTURE,EQUIPMENT,BACK OVER PREVENTION | The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Number: 24V651000 (STRUCTURE) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM | The vehicle has suffered multiple failures of the main infotainment display. This screen is used to show the backup camera, as well as to adjust all vehicle settings and safety systems. The infotainment display will go black, and will not reboot or respond to touch input. This means that the backup camera is nonfunctional, as well as perimeter traffic warnings and vehicle controls for climate and safety systems. The vehicle has been serviced by an authorized VW dealer on multiple occasions, but the issue has reoccured at least three times. Each time, it has required about a month in the shop. The manufacturer has denied a buyback and states that the vehicle is performing as intended. They have also denied reimbursement of expenses. This vehicle has spent over 120 days in the service department within the previous calendar year. | Crash: No Fire: No | Unknown |
| Jan 2025 | STRUCTURE | recall states door will open at anytime. this was not explained at the time of purchase. I traded the car back to Volkswagen and was given a much lower offer | Crash: No Fire: No | Unknown |
| Dec 2024 | BACK OVER PREVENTION | The contact owns a 2021 Volkswagen ID.4. The contact stated while driving at an undisclosed speed, the instrument panel went dark for one minute displayed different colors, and then independently changed. The vehicle was serviced under NHTSA Campaign Number: 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM) but the repair failed to fix the vehicle. The contact stated that the back-over prevention camera had been seized five times. The contact had paid for the recall repair and the dealer had promised a reimbursement by the manufacturer. The manufacturer was not notified of the failure. The failure mileage was 171,656. | Crash: No Fire: No | 171,656 |
| Dec 2024 | VISIBILITY/WIPER | WINDSHIELD WIPER BLADE CONTACT WITH THE WINDSHIELD. When there's drizzle or road splash in traffic the wipers don't seem to have enough down force to properly clear the windshield. It's dangerous driving at night when oncoming auto and streetlights reflect off the uncleared surface causing poor vision. I had the complete windshield replaced twice due to an accident and a crack. I ran a water-vinegar solution through the windshield washer system to clear any contaminate. I used several clay, and window products to properly clean off any road, tree, or weather residue. I also replaced the wipers with high end Bosch, Scrubblade, and Rainx Blades that did not help. The VW dealer advised me that there's no way to increase the down force of the wipers. It's a great car but I spent too much time, effort, and money on this scary dangerous issue and hesitate to drive when wet conditions exist. Any advice or fix would certainly be appreciated. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | Good day, In 2023, In bought the car and since then it have had many recalls and electrical problems which let the car to be out of service for over 60 days, see documents attached. Since yesterday, the car has the center and instrument panel display OFF preventing the speedometer and rearview camera from displaying in addition to front and rear parking sensors also off. I have contacted the dealership and they do not have appointments available until 02/2025. This car should be removed from the market due to its complete insecurity to drivers. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | The actuator that locks the charge port door failed in the closed position so the car could not be charged. I took the car to the dealer and the broke the covering off the charge port door so the car could be charged. The actuator and to door need to be replaced. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | Front electrical motor failed in a 3 year old vehicle with approx. 72,000 miles. A loud "pop" was observed, then the vehicle failed, stopped in the middle of the road, completely immobile. Vehicle has been looked at the by a VW authorized dealer, multiple systems failure has been identified. | Crash: No Fire: No | Unknown |
| Dec 2024 | BACK OVER PREVENTION | The contact owned a 2021 Volkswagen ID4. The contact received notification of NHTSA Campaign Numbers: 24V6510009 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System) would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | A mandatory safety software update was displayed on my screen. I followed the instructions to start then over the air update and my car never turned on again. The update fried the CPU module and VW said not our problem. Absolutely insane | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | Constant recalls on this vehicle. Vw unwilling to work w us on taking back the vehicle. Issues prior to 50,000 mile mark but they say we didn’t file a complain early enough. Outstanding recalls | Crash: No Fire: No | Unknown |
| Nov 2024 | STRUCTURE | rear passenger door opened while driving. Taking the vehicle in for a second repair on this item next week. | Crash: No Fire: No | Unknown |
| Nov 2024 | STRUCTURE | The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | Main screen goes blank sometimes when backing up Rear cross traffic warning has jammed on the breaks when nothing is nearby causing a jarring stop, VW has no fix to date and I want to get rid of this unsafe car | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES | 1. Electronic brake system failure - the vehicle exhibited this issue and so far it appears Volkswagen does not have a resolution. Vehicle has been at the dealership for almost 2 months and they have not been able to fix. Several other reports show that this is a consistent issue with the ID4 (probably the first edition). Fixed are often temporary and the issues resurfaces again 2. Battery Module issue: it appears these vehicles have defective batteries. One module was fixed by Volkswagen - however the capacity only dropped further. I suspect there is a major issue with these batteries and pose a fire hazard (similar to Chevy Bolt) and Volkswagen is intentionally concealing this fact. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | The 12v battery powering the electrical system failed. This caused the vehicle to stop unexpectedly in the middle of a busy street worth traffic on either side of the vehicle. All attempts to restart the vehicle resulted in an error stating the electrical system has failed. The problem was reproduced at the dealership. The techs were unable to diagnose the errors. The manufacturer is sending a District Representative to investigate. The vehicle component was recalled in 2023 and replaced by the dealer to address this specific issue and risk. There were zero warning lights prior to the vehicle stalling. Once stalled, the vehicle was able to start, but unable to drive, and all dashboard warning lights activated. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | After installing the latest over-the-air software update few days ago, our car began exhibiting a serious braking issue. When coming to a stop, the brakes lock while the vehicle is still in motion, causing a sudden and dramatic jerk forward. This occurs nearly every time we decelerate to a stop, regardless of speed or road conditions. This problem has escalated to the point where we no longer feel safe driving the car, as it poses a risk to the occupants due to its forceful nature | Crash: No Fire: No | Unknown |
| Oct 2024 | VEHICLE SPEED CONTROL | Over the past month, the car has provided warnings when driving: 1. Front assist has limited availability, 2. ACC unavailable, and 3. Emergency assist is currently not available. Note: the ACC was not engaged when these messages appeared. On October 1 I was driving on a highway at about 65 MPH with adaptive cruise control engaged. The weather was clear. Suddenly the ACC disengaged and the car began to slow. I re-accelerated the car by pushing the accelerator and continued my trip without ACC. No accident occurred but I was surprised when the car began to slow without warning on a major highway at high speed. When it was safe to do so, I pulled over into the breakdown lane to read the messages. The two messages displayed were Front assist has limited availability and Emergency assist currently not available. The picture on the front of the dashboard also indicated that ACC was not available. Over the next few days while driving locally (without ACC engaged), these three messages would periodically appear on the dashboard. I brought the car into a local VW dealer (Wellesley Volkswagen) to have it looked at by the service department. They indicated on the invoice from the visit that they "performed road test. RAND GFF and performed soft configuration of the 5F, front sensor and cluster. Reset all codes with success." The invoice also listed "Concern: 919A vehicle software open. Correction Not available at this time - customer will get notice via mail". I was told by the VW Wellesley representative when I picked up the car that these error messages will likely re-appear until I get the 919A software update, which is not available. These error messages did re-appear yesterday, October 12, while driving locally without ACC engaged. As a side note, I received a recall 919A in the mail from Volkswagen in July 2024 (more than 3 months ago) telling me that a recall repair is not available. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | Vehicle starts to accelerate then hesitates for about 5-6 seconds before accelerating again while even keeping pedal down. Has happened on the first drive after multiple dealer visits, I think it’s related to computer resets and the dealer says it’s normal operation of the vehicle recalibrating itself. Problem is it happens when I pull out into traffic and almost causes a wreck. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE | when purchased from dealer . was told there were no recalls. Called Volkswagen america. said they would fix soon. no repair aviable. Car is unsafe. | Crash: No Fire: No | Unknown |
| Oct 2024 | BACK OVER PREVENTION | The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was experiencing a loss of speedometer information, a loss of rearview camera image, and a loss of several communication functions within the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was approximately 48,000. VIN tool confirms parts not available. | Crash: No Fire: No | 48,000 |