Complaint records

2021 Toyota Sienna Complaints

30 consumer-submitted complaints on record for the 2021 Toyota Sienna, grouped by component category.

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30 Total complaints
0 Crash reports
1 Fire reports
1 Injury reports
Quick answer: The 2021 Toyota Sienna has 30 consumer-submitted complaints in our database. The most common complaint categories are air bags, visibility/wiper, engine. Enriched records show 0 crash reports, 1 fire report, and 1 injury report.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

30 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are air bags, visibility/wiper, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 0 crash reports, 1 fire report, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 13 complaints, with an average reported failure mileage of 40,665 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to air bags, visibility/wiper, engine?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2021 Toyota Sienna?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2021 Toyota Sienna
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2021 Toyota Sienna complaints?

Enriched complaint indicators from official bulk records.

0 Crash
1 Fire
1 Injury
0 Fatality
1 Towed
0 Medical attention

Mileage at failure is available on 13 complaints ; average reported mileage is 40,665 miles.

Most common incident states: CA (1), MO (1), NY (1), OK (1).

What are the most common 2021 Toyota Sienna complaint categories?

30 total complaints on record

Latest complaints

Showing 26-30 of 30 complaints.

Date Component Summary Severity Mileage
Apr 2021 VISIBILITY/WIPER THE 2021 SIENNA XLE PLUS AND ENTERTAINMENT PACKAGE DID NOT INCLUDE A DIGITAL REAR VIEW MIRROR IN THIS TRIM LEVEL. THE NEW SIENNA IS A BRAND NEW MODEL WITH A MASSIVE DESIGN FLAW, A HUGE TV WITH ZERO VISIBILITY OUT THE REAR OF CAR. IT'S UNSAFE. MANY PEOPLE WILL NOT TEST DRIVE WITH THE TV DOWN TO SEE THE SAFETY ISSUE. WE DIDN'T REALIZE IT TILL KIDS PUT THE TV DOWN DAY LATER. SEEMS TO HAVE SADLY MADE IT THROUGH QUALITY CONTROL PROCESS AT TOYOTA. YOU CAN NOT SEE CARS RIGHT UP ON YOU AT STOP SIGNS, CARS APPROACHING ETC IT NEEDS A SAFETY RECALL AND A MODIFICATION.WE HAVE HAD CAR FOR 3 WEEKS.
Incident: Apr 2021 		Crash: No Fire: No Unknown
Apr 2021 VISIBILITY/WIPER I FOUND A BIG DESIGN FLAW IN OUR NEW MINIVAN. WHEN MY KIDS ARE USING THE REAR ENTERTAINMENT SYSTEM, THE SCREEN BLOCK THE DRIVER REAR MIRROR LINE OF SIGHT. I DON'T FEEL SAFE DRIVING AROUND IF I CAN'T HAVE BACK AND FORTH VISIBILITY FROM THE DRIVER SEAT. I DON'T UNDERSTAND WHY TOYOTA DIDN'T MAKE THE DIGITAL REARVIEW MIRROR STANDARD IN ALL THE TRIMS EQUIPPED WITH REAR ENTERTAINMENT SYSTEM. THE LACK OF REAR VISIBILITY FROM THE DRIVER CAN PUT AT RISK THE LIFE OF ALL THE PASSENGERS. I TRIED CONTACT THE DEALER AND TOYOTA DIRECTLY BUT I'M NOT GETTING A RESOLUTION. THIS IS A SERIOUS DESIGN FLAW! TOYOTA SHOULD ISSUE A RECALL FOR ALL THE MINIVANS WITH REAR ENTERTAINMENT SYSTEM AND NO DIGITAL REARVIEW MIRROR.
Incident: Apr 2021 		Crash: No Fire: No 940
Mar 2021 ENGINE TL* THE CONTACT OWNS A 2021 TOYOTA SIENNA HYBRID. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A RIGHT TURN WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS NOT AVAILABLE.
Incident: Jan 2021 		Crash: No Fire: No 100
Mar 2021 VISIBILITY/WIPER 2021 SIENNA XLE WITH PLUS PACKAGE AND REAR ENTERTAINMENT PACKAGE. WHEN REAR SCREEN DOWN (IN USE) THE ENTERTAINMENT SCREEN BLOCK THE WHOLE REAR MIRROR. WE UNABLE TO SEE WHAT HAPPENS IN BEHIND. TOYOTA SHOULD INSTALL DIGITAL REAR VIEW MIRROR IF CAR COME WITH RES. THIS IS A SAFETY CONCERN WE EITHER WATCH NOT DRIVE OR DRIVE NOT WATCH WE CANNOT DO BOTH BECAUSE SAFETY ISSUE.
Incident: Mar 2021 		Crash: No Fire: No 5
Dec 2020 EXTERIOR LIGHTING,SERVICE BRAKES,VISIBILITY/WIPER THIRD BRAKE LIGHT CONDITION POOR VISABILITY TO OPERATOR ( REAR WINDOW) WHEN BRAKE IS ACTIVATED IN LOW OR DARK LIGHTING CONDITION(S) THERE IS REFLECTION OFF GLASS AND REAR DEFROST ELEMENT(S) WHICH CAUSE LIMITED REAR VISABILITY OUT OF REAR WINDOW GLASS.
Incident: Nov 2020 		Crash: No Fire: No Unknown

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