655 Total complaints
26 Crash reports
4 Fire reports
17 Injury reports
Quick answer: The 2021 Ram 1500 has 655 consumer-submitted complaints in our database. The most common complaint categories are engine, unknown or other, electrical system. Enriched records show 26 crash reports, 4 fire reports, and 17 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

655 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 26 crash reports, 4 fire reports, 17 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 105 complaints, with an average reported failure mileage of 37,057 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to engine, unknown or other, electrical system?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2021 Ram 1500?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2021 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2021 Ram 1500 complaints?

Enriched complaint indicators from official bulk records.

26 Crash
4 Fire
17 Injury
0 Fatality
36 Towed
14 Medical attention

Mileage at failure is available on 105 complaints ; average reported mileage is 37,057 miles.

Most common incident states: AL (3), CA (3), OH (3), CO (2), FL (2), GA (2), IN (2), NY (2).

What are the most common 2021 Ram 1500 complaint categories?

655 total complaints on record

Latest complaints

Showing 151-175 of 655 complaints.

Date Component Summary Severity Mileage
May 2025 VISIBILITY/WIPER HELLO SIMILAR INCIDENT TO THE HD 2020 RAM 2500 WINDSHIELD WIPERS NOT OPERATE PROPERTLY. REDUCED VISIBILITY INCREASING THE RISK OF A CRASH. MY VEHICLE IS EXPERIENCING THE RIGHT SIDE WINDSHIELD WIPER BECOMING LOOSE IN WHICH PREVENTS IT FROM WIPING RIGHT AND LEFT MOTION AS IT WOULD NORMALLY WIPE. A VISUAL OF THE NUT INDICATE A RUSTY APPEARANCE (AND POSSIBLY A NOT A PROPER FITTING NUT) TOMMORROW I HAVE AN APPOINTMENT WITH THE DEALER TO ADDRESS , MANUFACTURE RECALL NUMBER 75B ON MY VEHICLE AND WILL ADDRESS THIS ISSUE. HERE IN PUERTO RICO IT IS RAINING QUITE A BIT LATELY SO THE ISSUE HAS APPEARED FOR THE FIRST TIME ONCE. I NEEDED TO ADDRESS THE ISSUE SO, AFTER REMOVING THE NUT I APPLIED SOME PLUMBERS TAPE AND TIGHTENED THE NUT BACK IN PLACE. I WOULD BE GREATLY APPRECIATED IF THIS ISSUE CAN BE ADDRESSED. THANK YOU
Incident: May 2025
Crash: No Fire: No Unknown
Apr 2025 STEERING On April 16, 2025 I was driving home from work. I went to steer to the right around a turn and my steering wheel felt like it locked up making it very hard to navigate through the curve. My steering was very tight and it caused a very uneasy feeling like I was going to crash. I called my local Ram dealer and they weren't able to get me in till April 28th. In the meantime I had another car to drive and it sat parked till they were able to take it in. They diagnosed it as the Rack and pinion being bad and told me it needed to be replaced and would cost over $4,000 out of my pocket!! My truck is still under the powertrain warranty and it would not be covered. They also told me they were charging me $163 dollars for a diagnosis fee since it's not covered by my warranty.
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 ELECTRICAL SYSTEM Part # 68623194AB alternator generator has failed twice and now the truck has been at the dealership for 1 month with no parts available. Truck bought new Oct 2021. Parts failed at 78,000 miles (09/24) and again at 95,0000 (04/25). I paid the $4000 bill on the 1st failure. Now I'm told 2nd repair is warrantied after they replaced the starter and in addition to need the alt/gen. My safety was at risk because the truck shut down while driving with no warning. The truck is currently at the dealership awaiting parts. The dealership told me the problem and that they can not get the parts needed to repair the vehicle. No warnings given before the failure. Any warning was concurrent at time of failure. My family was at risk. This is not acceptable. Please make this recall.
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 ENGINE Cracked passenger side exhaust manifold
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 STEERING The steering rack on my 2021 Dodge Ram 1500 is defective. The steering system becomes disabled and shuts down with no prior warning causing the vehicle to become very dangerous to drive. The warning lamp indicates the word steering with an exclamation point. I had my vehicle taken to the auto repair shop and was told the steering rack was inoperative and needed a whole new rack costing just for the part alone $2415.00 plus an alignment and labor for a total cost of $3275.00. I have done research and found that Chrysler Corp is well aware of this situation for years but is ignoring the safety of customers that have put their faith in Chrysler by having a vehicles that is safe and reliable as stated by the dealerships and not putting lives at risk. I feel I have avoided a situation that could have change my life for years or even worse the lives of my loved ones .
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 ENGINE Made a turn at 15 mph and the car shut off by itself randomly. This is the fourth time it’s happened since owning the vehicle.
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 STEERING,SUSPENSION,WHEELS While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.
Incident: Apr 2025
Crash: No Fire: No 59,700
Apr 2025 POWER TRAIN,ELECTRICAL SYSTEM,ENGINE While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.
Incident: Mar 2025
Crash: No Fire: No Unknown
Apr 2025 ENGINE Back ordered part: Part # 68623194AB No ETA
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 ELECTRICAL SYSTEM Alternator is on back order with 3200 orders waiting with none in production
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 ENGINE While slowing down to stop at a stop sign the engine shut off on its own. Dash showed message to shift into park once the vehicle stopped. Parking brake also engaged on its own. After shifting into park, restarting the truck, and disengaging the parking brake I shifted back into drive but the vehicle wouldn't move. I shifted into reverse and it would go backwards. Shifted back into drive and it worked properly. It's not safe to have the engine just shut off while you are driving. Also having to put vehicle into reverse before getting it to go into drive is unsafe on a crowded road with vehicles behind you.
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 ELECTRICAL SYSTEM,AIR BAGS My truck caught fire after I got a service airbag system alert on my dashboard
Incident: Jan 2025
Crash: No Fire: Yes Unknown
Apr 2025 POWER TRAIN The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V754000 (VISIBILITY). The contact stated while driving 35 MPH, the vehicle started to lose power. The check engine warning light was illuminated. The contact towed the vehicle to a dealer where it was diagnosed with transmission failure. The transmission and the clutch pack were replaced; however, the vehicle started leaking transmission fluid from a hole in the transfer case. The contact stated there was no way of knowing that the transfer case had a hole during regular maintenance services. The dealer informed the contact the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.
Incident: Apr 2025
Crash: No Fire: No Towed 28,000
Apr 2025 SUSPENSION,SERVICE BRAKES, HYDRAULIC The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the wheel bearings had failed and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,126.
Incident: Apr 2025
Crash: No Fire: No 40,126
Apr 2025 ELECTRICAL SYSTEM 2x within the same week after leaving a stop light/stop sign after the vehicle turns back on and starts to move forward it shuts off completely in the intersection and I had to wait for it to reset before it could be turned back on. Cars had to swerve around me to avoid hitting me. Took to RAM service and they stated a leak behind 3rd brake light got water into a RHF module. Was told after that 2 more trucks with same equipment were brought in for the same thing.
Incident: Mar 2025
Crash: No Fire: No Unknown
Apr 2025 ELECTRICAL SYSTEM I was driving and the engine stalled just like I shut it off . I pulled off the road and restarted the engine to have it do the same thing several more times. No codes no warning lights.
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 STRUCTURE The tailgate has opened on its own twice in the last 6-8 months. This puts a risk for other vehicles if it were to open randomly. To my knowledge this was supposed to not happen after recall 22V904000. This vehicle has not been inspected since seeing this issue and no warning lights happened when this occurred, one specifically had been closed for around 24 hours then randomly opened after car had not been driven.
Incident: Apr 2025
Crash: No Fire: No Unknown
Apr 2025 VISIBILITY/WIPER The rear window (backlite) has a known manufacturing defect that allows water intrusion, potentially damaging the RF hub and creating conditions conducive to mold growth (see TSB 23-098-23). My vehicle has been affected by this defect, yet FCA has only extended the warranty to select vehicles, excluding others of the same year, make, and model that are clearly impacted by the same issue. This defect has led to saturated floor boards/carpet under the rear seats and has lead to the growth of mold.
Incident: Feb 2025
Crash: No Fire: No Unknown
Mar 2025 ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM On 3/6/25 at 0520 hours, I 95 northbound in Stafford, VA. at mile marker 141 in left travel lane at approximately 75 mph the truck suddenly lost power slowing significantly. We pulled over onto the left shoulder as the truck slowed and stopped. The truck required shutting off the ignition and restarting the vehicle for it to operable. We had vehicles behind us slamming on brakes and quickly changing lanes in order to avoid hitting us. This truck has been checked by a dodge dealership for previous complaints of this occurring at lower speeds. Dodge dealership told us, there are no codes, no recalls ( only on V8) , we can note it in file but there is nothing else we can do. This is unacceptable and almost got us into a serious accident. There is something wrong with the etorque.
Incident: Mar 2025
Crash: No Fire: No Unknown
Mar 2025 STEERING,ELECTRICAL SYSTEM,ENGINE My vehicle has had 2 starter replacements, 2 batteries replaced , 1 radiator replacement. 3 times at the dealership for clock spring repair. Exhaust system replaced because of bolt rusted parts. This vehicle is a built to serve edition and it hasn’t led up to its name. Without me paying for an extended warranty i dont know what would i would’ve done.Does this vehicle require for a buy back from the corporate headquarters
Incident: Feb 2023
Crash: No Fire: No Unknown
Mar 2025 ELECTRICAL SYSTEM,ENGINE I would like to submit a complaint regarding the Motor Generator Unit on a 2021 Ram 1500 e-torque motor. That part failed on my truck in early January, leaving me stranded for several hours. Thankfully the part did not fail while the truck was in motion, as the truck would have died and become completely inoperable. The vehicle has been at the dealership since January 4th, due to the part being on back order, with no ETA. I find it hard to believe that this is not a common problem, for that reason. There were no symptoms or check engine lights prior to this issue occurring.
Incident: Jan 2025
Crash: No Fire: No Unknown
Mar 2025 STEERING I recently purchased this vehicle and have experienced intermittent power steering failure, posing a severe safety hazard. While I retain some control, steering is significantly more difficult than even older non-power-steering vehicles. On sharp or semi-sharp turns, this failure greatly increases the risk of an accident or fatality. The power steering warning light has appeared, and a diagnostic scan returned code C2-120-17 with an alternator status of Bad (14.99V). Despite replacing both the battery and alternator, the issue persists. Researching the problem, I found numerous complaints with no meaningful response from the manufacturer. It is concerning that similar issues were addressed in previous recalls, yet this defect continues. This ongoing failure not only puts my safety at risk but also creates a hardship for my family, as we cannot rely on the vehicle for daily use. Each time I drive, I face the possibility of an accident. Note: The error codes from the pictures I included I have fixed but the light indicating EPS failure persists. Given that I recently purchased the vehicle and have already invested additional money in attempted repairs, I cannot afford the costly fix that appears necessary. Based on widespread reports, this seems to be a manufacturer defect that should be covered, rather than leaving owners to bear the financial and safety burdens. I urge immediate action to resolve this issue.
Incident: Mar 2025
Crash: No Fire: No Unknown
Mar 2025 ELECTRICAL SYSTEM I have had a grinding noise that was intermittent for several MONTHs, slowly getting worse. When I took it to the dealership, it was identified that the MGU had failed. The dealer advised that the part was not currently in stock anywhere and was not able to provide an ETA as there is a major shortage of this component. I was advised that eventually the battery voltage would drop from ~14v down below 11v and at this time the vehicle would throw engine warning lights which would lead the complete shutdown of the vehicle. This eventually happened in January 2025, where my vehicle voltage suddenly dropped, the dashboard lit up with different warning lights and the vehicle died. Fortunately it was in my driveway but now I have no vehicle and it is MARCH '25. It has been 2 months and when I contact all the local dealerships, NO ONE is able to provide an ETA and they advise they have MANY cars with similar issues waiting on the MGU part from Corporate. This is HORRIBLE. My truck was bought brand new in 2021 and has 64k miles. Fortunately it will be covered by the 8yr / 80k mile warranty, but the part needs to arrive first! I am missing work, I have an infant at home, and Ram is not able to assist with a loaner or rental!!
Incident: Jan 2025
Crash: No Fire: No Unknown

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