Complaint volume
126 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Nissan Sentra Complaints
126 consumer-submitted complaints on record for the 2021 Nissan Sentra, grouped by component category.
126 Total complaints
14 Crash reports
1 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, electrical system, forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 31,151 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, electrical system, forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Nissan Sentra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Nissan Sentra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Nissan Sentra complaints?
14 Crash
1 Fire
8 Injury
0 Fatality
13 Towed
6 Medical attention
What are the most common 2021 Nissan Sentra complaint categories?
STEERING 22
ELECTRICAL SYSTEM 17
FORWARD COLLISION AVOIDANCE 9
UNKNOWN OR OTHER 6
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 5
SERVICE BRAKES 4
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 4
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 3
ENGINE 3
POWER TRAIN 3
126 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | STEERING,UNKNOWN OR OTHER | I am simply writing this complaint because the recall says I should if I feel the manufacturer has failed or is unable to remedy the recall in a timely manner. This recall is over 6 months old with no current remedy available. After 6 months, I would expect a recall that cites a potential increase of a crash to be addressed in a much quicker manner. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM | All power windows stop working except drivers window. None of the window buttons on any of the doors will work when it's cold outside. They start working again in warm weather. Seems like window lock is getting stuck. Sometimes pressing it repeatedly will cause the windows to start working but will stop working again. | Crash: No Fire: No | Unknown |
| Feb 2024 | SERVICE BRAKES | The crash imminent braking system would activate during driving when there isn't a risk. It happens at odd times when there is no cars in front of the vehicle. Also Nissan is stating there's no parts available to fix recall:R23B3 | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING,WHEELS | The tie rod collapsed during routine driving causing the vehicle front end to fall in the road. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | While driving, car brakes by itself. There were no cars in front or behind. Red light flash on dashboard and then snatched brakes by itself. Another time, someone came close behind me and my car stopped by itself again nearly causing the driver to run into the back of me. Sensor light come on. Doesn't recognize my key. It's been reset but same problem. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE | When the sun is out and there is no clouds obscuring the sunlight my vehicle has night time lights running, dimming the interior of my car making it difficult to see the speed and other dashboard requirements while perfectly bright and sunny outside and 0800AM as well as 1500PM. This has been going on for two months and I took it in to two dealerships. One told me check your manual and the other went further and told me "by Nissan standards it is functioning normally." This doesn't make sense to me as the sun is out, it isn't dark or dim and yet when on automatic lighting my Night lights, not my normal running lights,,are on and causing me unable to see what's on my dash. Also whe. The sun is hitting the front of my car my Nissas blinks the collision indicator showing it won't do it as something is obstructing it but this happens when the sun is directly pointing in certain areas of the sky. More so early morning and late evening just as the sun is rising and falling. | Crash: No Fire: No | Unknown |
| Dec 2023 | BACK OVER PREVENTION | The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V628000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure and stated that while the operating the vehicle, there was a clicking sound while making left turns. The vehicle was driven to the local dealer who determined that the front passenger’s side and driver's side tie rods were cracked. The failure mileage was 60,000. Parts distribution disconnect. | Crash: No Fire: No | 60,000 |
| Dec 2023 | ELECTRICAL SYSTEM | The passenger window and back windows will not roll up or down. The only window that works is the drivers window. This car was bought 2 months ago and stopped working last week. | Crash: No Fire: No | Unknown |
| Nov 2023 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | I was traveling at about 40mph when my vehicle, with no traffic in sight, had the automatic emergency brake go off and reduced my speed to 32mph. My safety concern is what if this happens on the freeway or even while raining. if there was a car behind me what if it caused them to get road rage. ***dashcam video available*** | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM | The only window that is working properly in my car is the driver window. The other 3 sometimes work and sometimes will not roll down at all. On occasion it goes down but does not come back up or doesn't go back up but half way then stops. I have taken to the dealership twice and still it has not been fixed. Cannot really use the windows at this point as I may not be able to get them back up so definitely cannot leave car unattended in any parking lot or down in certain weather situations. | Crash: No Fire: No | Unknown |
| Oct 2023 | STRUCTURE | -Rear doors, at separate times, would not lock or unlock either by using the key fob or control located on driver's door. It is available for inspection. -Rear door(s) cannot be opened from the outside of the vehicle using electronic features. Small children, elderly, and handicapped persons' safety are compromised with this restricted access. -Both doors have had this occur at different times. The first occurrence was repaired by the dealership. The second occurrence has yet to be repaired. Therefore, the problem has been confirmed by the dealership. According to the dealership, the Controller-Lock and Actuator failed and was replaced. The part number is 82501-6LEOA. -The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. -No warnings, messages, or other symptoms were observed. This problem first appeared in MAY 2023. | Crash: No Fire: No | Unknown |
| Oct 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | This has happened twice while driving down the road, 2021 Nissan Sentra AEB system locked up the brakes with nothing in front of vehicle to cause the system to be activated. | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM | Front passenger and all rear windows intermittent will not operate. | Crash: No Fire: No | Unknown |
| Oct 2023 | FORWARD COLLISION AVOIDANCE | I brought this car in January 2023 and the Forward Emergency Braking keeps popping on while driving. There are zero cars that were in front of me. This is the 4th time this has happened. With the last 2 incidents happening within the last 24hrs . 10/21/23 & 10/22/23. This is issue that may cause accident. | Crash: No Fire: No | Unknown |
| Oct 2023 | ENGINE | alternator pulley broke off while driving. | Crash: No Fire: No | Unknown |
| Oct 2023 | POWER TRAIN | The first week of October my car making a terrible sound. My husband took it to South point Nissan Austin Tx. My brand new car needs a transmission It has trouble shifting gears, Making a loud “jet engine” sound. The dealer promised a loaner and never came through with it. I’m driving it as little as possible. Bumming rides and walking while I await a transmission replacement. Yes you are welcome to inspect No prior warning as I stated it’s a new car with 36,700 miles. I have warranty but this transmission is not safe Will replacement be any better?? It’s same transmission. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Vehicles will slams on brakes as if it is trying to avoid something in front of the vehicle. This has randomly happened several times at different driving speeds. This has been reported to dealership with no resolution because they cannot duplicate. In addition, I have had the same serious recall involving the Tie Rod for my vehicle and there is no resolution. The dealership will tell you how serious the issue is and that there is stop sale on these vehicles to entice you to trade in the vehicle instead of trying to make it right with the consumer. | Crash: No Fire: No | Unknown |
| Sep 2023 | STEERING,SEAT BELTS | The contact owned a 2021 Nissan Sentra. The contact stated that while his wife was driving at approximately 60 mph, the vehicle began to slide, hydroplane, and crash into a cement ditch drain. There were no warning lights illuminated. The passenger side seat belt failed to lock completely, and the occupant was thrown around in the vehicle. The occupant who was occupying the passenger side front seat was taken to the hospital, and it was confirmed that he sustained right elbow and air bag burns and lower intestines injuries. The air bag was deployed. A police report was filed. The vehicle was towed to a tow lot. The contact called the local dealer. The vehicle was taken to the local dealer, who test-drove the vehicle prior to the failure, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V581000 (steering). The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 43,177. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 43,177 |
| Sep 2023 | STEERING | The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Sep 2023 | STEERING | The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Sep 2023 | STEERING,SERVICE BRAKES,ENGINE | I am writing to file a formal complaint against Koeppel Nissan regarding their refusal to service my vehicle for a factory safety recall (tie rod replacement) and additional services upon request such as; clogged drain(water inside car doors), wheel alignment, evaporator core leakage( water on back seat floor), tire rotation, water in spare wheel well & front door check strap repair. I believe it is imperative to bring this matter to your attention, as it poses a significant risk to public safety and may be in violation of the applicable regulations and guidelines. On September 18, 2023, I visited Koeppel Nissan in Jackson Heights Queens, NY for my scheduled appointment in order to address a safety recall on my vehicle. However, to my astonishment, the dealership's service department declined to service my vehicle, citing reasons that were neither reasonable nor justifiable. Upon explaining that I was being rushed due to time constraints and poorly serviced in the past, the dealership's staff in question displayed a dismissive and unprofessional attitude towards my concerns. Despite my insistence on the urgency of the safety recall, regrettably, the situation escalated to a point where I was asked to leave the premises without having my car serviced. Subsequently, I have preferably decided to no longer do business with this dealership in regards to servicing my vehicle and I wish to seek other alternative solutions at another car dealership location. It is my understanding that as a registered dealership, Koeppel Nissan has an obligation to promptly and adequately address safety recalls on the vehicles they have sold. This obligation is not only a matter of legal compliance but also a moral responsibility to ensure the safety and well-being of their customers. | Crash: No Fire: No | Unknown |
| Sep 2023 | STEERING | The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake. The power steering warning light and the collision warning light was illuminated. The vehicle was taken to the dealer however, the contact had not yet been informed of the diagnostic result. The contact was informed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The contact was provided a case number. The failure mileage was approximately 40,000. VIN tool confirms parts not available. | Crash: No Fire: No | 40,000 |
| Sep 2023 | STEERING | The contact owns a 2021 Nissan Sentra. The contact stated while driving 30 MPH and pulling out of a parking lot on a leveled road surface, the vehicle hit a pothole, and upon attempting to make a turn, the vehicle made a popping sound and the front passenger's side wheel seized. The contact was able to pull to the side of the road. The contact stated that while a bystander was inspecting the front passenger's side wheel, a piece of the tie rod fell onto the ground. The vehicle was towed to an independent mechanic, where it was diagnosed that the tie rod had fractured. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The dealer and a second dealer, Kraft Nissan (3277 Mahan Dr, Tallahassee, FL 32308) were contacted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 69,661. | Crash: No Fire: No Towed | 69,661 |
| Aug 2023 | STEERING | The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | So while driving my car, no car infront of or anything running out in the road. Going 45 mph my car automatically slammed on brakes by itself. Causing the car behind me to swing around me to avoid hitting me in my rear. A similar situation happened back in May 2023 resulting me to put the car in the shop & was told it was corrected. | Crash: No Fire: No | Unknown |