Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Kia Telluride Complaints
332 consumer-submitted complaints on record for the 2021 Kia Telluride, grouped by component category.
332 Total complaints
7 Crash reports
4 Fire reports
6 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, visibility/wiper, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 4 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 40 complaints, with an average reported failure mileage of 17,163 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, visibility/wiper, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Kia Telluride?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Kia Telluride complaints?
7 Crash
4 Fire
6 Injury
0 Fatality
8 Towed
5 Medical attention
What are the most common 2021 Kia Telluride complaint categories?
UNKNOWN OR OTHER 73
VISIBILITY/WIPER 55
ENGINE 41
STRUCTURE 19
POWER TRAIN 17
VISIBILITY 13
ELECTRICAL SYSTEM 12
SUSPENSION 12
EXTERIOR LIGHTING 9
SERVICE BRAKES 9
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | SEATS | The sunroof wind screen broke off while driving. The sunroof then stayed open and would not shut. The electrical components in the middle seat are not working properly with the buttons on the seats. The leather is ripping on the seats and the center console even with regular leather conditioning | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | There is no incident that lead to this part breaking. My sunroof broke when it was opened. A part fell out of the assembly into the car. The sunroof will now not open fully or close fully. It's a hazard because I'm not sure if the glass is properly attached to my car and can fly off. I took this to a dealership the other day and was told this was common and not covered under warranty, costing owners thousands of dollars and days of repairs. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | Sunroof wouldn’t fully close when a rainstorm hit, causing driver panic attack. This appears to be a known issue under TSB BOD-319. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The sunroof on my 2021 Kia Telluride broke and is stuck open. We had to take it to Kia to have the repair quoted and they want to charge $6k to have it replaced. This is a huge safety issue, as it is winter and we have rain/snow getting in the car, as well as the potential for someone to break into my car through the sunroof as well. I have read numerous reports online of other 2021 Kia Tellurides with this same issue. Please have Kia issue a recall to have this issue addressed. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | The sunroof wind deflector mechanism on my 2021 Kia Telluride failed due to what appears to be a known defect. The passenger side wind deflector arm broke off and upon trying to close the sunroof it made grinding noises. This caused the sunroof to malfunction and created a situation where the sunroof could not operate properly and is now stuck open. Kia has acknowledged issues with this component in a Technical Service Bulletin, indicating prior knowledge of defects in the wind deflector arms. However, no recall or owner notification was issued. Because of this lack of notification, I was not aware of the need to inspect or repair this part when the issue was minor. Instead, the failure progressed and now requires a significantly more expensive repair involving major sunroof components. The sunroof being stuck open is a distraction when driving and during rain has allowed water to leak into the car. Fortunately, I was parked when the wind deflector arm failed. Had this occurred while driving, the abrupt malfunction could have created a dangerous distraction and compromised safe vehicle operation. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | I recently pressed the button to open the sunroof, and it only retracted a few inches before I heard a loud noise. The sunroof stopped, and simply would not go any further. Thankfully, the vehicle is garaged at home (I was stationary and heading out when this occurred), but with Kia topping the list of most stolen vehicles, along with unpredictable weather, I'm sure you can understand why I was concerned about leaving my sunroof open! After doing some research online, I found that this is a known problem with Tellurides. I took my car in as soon as possible for service to figure out what was wrong. Unfortunately, I was given an estimate of approximately $4,000 to repair. I purchased the car from Fred Anderson Kia of Raleigh, and took it to the same dealer for service and to report the issue. Video provided from service appointment: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,ENGINE | Bought my 2021 kia telluride sx with a cpo warranty with a little over 69,000 miles. at about 73,000 my car began to smoke and the dealership that I bought the vehicle from kept it for the day and sent me on my way with no diagnosis just simply stating they couldnt duplicate the issue and confirming they did NO testing on the vehicle. They stated that they topped the coolant and checked the oil in which my oil was in good level. 2 days later I checked the oil trying to figure out why my car was smoking and my dipstick had NO reading and no signs of oil. I topped the oil and immediately took the car to a different dealership where we began doing 1,000 mile testing on oil consumption and losing 1.5 quarts -- CPO warranty will NOT cover the issue because they stated it is A KIA WIDE ISSUE AND RECALL and even though I dont have specific recall they still refuse to cover. My car has been deemed as needing a motor replacement at 78,000 miles. Kia america DOES NOT stand behind their issues and refuse to help and they have denied the claims that have been made even after being escalated, they also refused to give a denial letter in writting or a reason why it was denied! | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | In December of 2025 at approximately 95,000 my 2021 Kia Telluride (VIN [XXX] ) showed the oil level was about two quarts low. My car has had regular maintenance including oil changes at Santa Fe Kia. At the next oil change appointment in March, I pointed out the oil consumption concern. At that point Kia recommended an oil consumption test be performed. The car had 96,700 miles at that point. At 97,700 Kia indicated that the oil level was fine. At 99,600 I checked the oil and discovered it was more than two quarts low. I called Santa Fe Kia to address the issue and they indicated that a quart every 1,000 miles is within Kia standards and recommended another oil consumption test which would take me over the 100,000 warranty. I called Kia customer care to address the issue. A case was opened, but they kept referring me back to the dealership to be dealt with. After researching the issue myself, I presented the well known and documented oil consumption issue amongst Kia consumers to include PCV valve and piston ring issues. I have an appointment scheduled for 4/16/26, but I am being told that I will be liable for the cost of the PCV valve replacement, compression test and oil leak test which are all known issues related to the problem. Santa Fe Kia's service manager is ignoring my request to submit an engine warranty claim citing that they didn't find a problem outside of Kia's acceptable oil consumption and Kia's customer care refuses to open a claim and keeps referring me back to the dealership. I will be at approximately 99,850 when I arrive at my appointment on 4/16/26. I am concerned that the engine has a major issue and will be told that my warranty is over by the time the issue can be determine and resolved. I am also concerned that there has already been engine damage done without noticing the high oil consumption. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | Kia has 110,000 miles on it. We’ve regularly changed the oil at 3-5k mile intervals. A week ago, I heard loud knocking from the front of the car, along with loss of power. We drove it to our local Kia dealer (Kia of Bedford, OH), where upon inspection, they found cylinder bank 2 to be inoperative due to loss of oil. They found approx 2 quarts of oil in the engine - way below normal. They observed NO oil leaks. We inspected our garage and driveway floors, and there is no indication of any oil leaks. The Kia dealer said the engine needs to be replaced, at a cost of $12,700. I contacted Kia Customer Care, and they said it’s out of warranty and they won’t help. I replied back with an appeal to escalate to a higher / regional level for help. The oil had been changed at 105,000 miles. No oil leak present. Routine oil changes performed. This engine should never have had this issue at 110,000 miles. I know this is a known issue with this era of Kia engines. I’ve asked Kia to provide assistance in a repair. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,STRUCTURE | Hello, I've contacted customer service for Kia America and also, customer service in Puerto Rico since I'm a resident in Puerto Rico, so that I can address the safety recall with number SC303 and also a technical service bulletin with number BOD319. However, customer service advised that they can't pull up my SUV vehicle information with the VIN provided. I'm unable to address the safety recall and the technical service bulletin since Kia can't pull up the vehicle information. My vehicle is experiencing technical failure with the intermediate shaft as described on the safety recall. Also, the sunroof is experiencing technical difficulties compatible with the information included on the TSB. I ask for your support to address the described issues, accordingly. Thank you! | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | Recently our 2021 Kia Telluride, had a fluttering/metal knocking/mechanical sound and I scheduled a shop visit at our trusted local mechanic. After their inspection, they found that the oil was extremely low and there was metal shavings in the oil filter housing. This was found when absolutely no warning lights were activated that would indicate low oil level or any other engine challenges. The vehicle is maintained with regular oil changes. The vehicle only has 65k miles. Looking further into this online, it seems very similar to the Theta engine recall from Kia. No warning lights/indicator lights, well maintained vehicle with regular oil changes, and to all of a sudden consume almost all the oil and have metal shavings in the oil filter housing is extremely concerning. As of 4/6/2026 the dealer is assessing the vehicle and coming up with a plan and or further actions to be done. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | I have 2 issues going on with my vehicle. The trim on the outside of my doors is coming off which I know was a recall for some telluride vehicles about this old. Also ive been having some electrical issues/hot smell like something is burning if the heated seats get turned on. | Crash: No Fire: No | Unknown |
| Apr 2026 | FUEL/PROPULSION SYSTEM | Code P0087 on a Kia Telluride indicates that the fuel rail pressure is too low. This means the engine is not receiving enough fuel, often resulting in poor acceleration, stalling, rough idle, and decreased power. It is frequently caused by a faulty high-pressure fuel pump... This is the code is threw when it stalled in busy traffic on a hill. The CEL came on at this point. Then continued to stall. Before this incident, it would periodically stall while in park, or rough idle and prolonged startup. However, this was sporadic and couldn't be recreated when taken to a mechanic. We were coming back from vacation with 5 kids in the car ranging from a baby to a 12 year old. It was towed BY Kia to the nearest dealership. They claimed the recalls were addressed and the software updates cleared the codes. I came home tonight and it almost immediately started acting up again. This is a known and recognized issue in certain other vehicles (like the Sedona) and has been given an extended warranty. I'm not sure why this isn't addressed in all their GDI vehicles with these High Pressure Fuel Pumps. I'm afraid of it dying and being stranded in the heat again with young children, as well as being hit when/if it stalls. | Crash: No Fire: No | Unknown |
| Mar 2026 | SUSPENSION | I have 2021 Kia Telluride with 38000 miles on it. When I wash my car, I normally wash the roof and in order to do that I put one foot on 3 step ladder and one foot on the back tire. I always had a plenty space above the tire and under the fender and I could stand up on the tire while I was washing the roof. On my last wash after the harsh winter weather, I notice I can not place my foot on the tire anymore. I google the height from the bottom of the fender to the ground and I noticed is way down. I read on Google that is covered by KIA for 15 years or 180000 miles. I contacted the Riverhead Kia and they replaced the shocks. When I came out of the dealer I immediately noticed the height has not been improved. I informed the service advisor, he said that is not going to be like a new 2026 vehicle and it should be Ok. Two days later over the weekend I noticed Roaring sound and when I hit the bump it seems my chasing banging on the axle. I am planning to go back to dealer tomorrow. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | Opens sunroof and part broke | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | I am a 2nd owner of a kia telluride and the engine failed without warning at less than 90,000 miles. No check engine light, no temp gauge, no low oil level light. No warning at all. Just failure of the "push rod bearing" ny Kia was regularly maintained and when I took it to the dealership, they told me it was down about 3.5qts of oil! Again no low oil light? It holds 7qts...9,000$ later out of my pocket after being denied a goodwill engine replacement from kia to put a new motor in. I have found many others on on-line forums who have experienced this. Please help | Crash: No Fire: No | Unknown |
| Mar 2026 | STRUCTURE | Sunroof mechanism failure in May 2025. Had sunroof repaired and paid out of pocket at KIA dealership. The sunroof was off track therefore the roof was exposed to elements. March 2026 sunroof mechanism has broken again. Sunroof has not been operated since repair in May 2025 for fear of getting stuck open again. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Driving on the highway when all the lights on the dashboard came on and heard a loud sound. Pulled over and noticed flames coming out. The front part of the car 911 was called. An incident report was made. The flames were out quickly. The car was towed and is at the dealership. | Crash: No Fire: Yes | Unknown |
| Mar 2026 | SERVICE BRAKES | Kia had a safety recall which required a software update to address the potential of the car moving/ rolling away while parked. Kia addressed this by updating the software to automatically set the parking brake when the vehicle is turned off. In the northeast/ rust belt states where there is water/ salt and rust, the brake pads rust and freeze to the rotor. The brakes lock up, physically jerk and cause damage to the braking system when driving away. Owner's manuals normally recommend that the parking brake not be set when under these wet and winter conditions. The brake rotors and pads are being prematurely damaged and may result in sudden failure. This "cheap software fix" needs to be changed and the drivetrain parts/ parking pin should be appropriately repaired on all affected vehicles. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | The 3.8L Lambda II GDI V6 engine suffered catastrophic failure at approximately 102,000 miles. The root cause is excessive oil consumption documented by an independent repair shop well before the 100,000-mile powertrain warranty expired. At 81,207 miles, during a routine oil change, the mechanic checked oil level before draining and found nothing on the dipstick. Only about 3 quarts drained from an engine with 6.9-quart capacity, meaning nearly 4 quarts were consumed since the last change. This finding repeated at 88,408 miles, with the shop documenting it was the second time oil was critically low. Both events occurred within the powertrain warranty. Original invoices are available for inspection. At no point during ownership did the vehicle display any warning — no low oil level indicator, no low oil pressure warning, no check engine light — despite oil levels falling dangerously low on multiple documented occasions. The absence of any driver alert while the engine operated with less than half its required oil is a serious safety deficiency. The engine failed on while driving with passengers including three young children, causing complete loss of power and requiring an emergency pullover. Loss of engine power at speed creates serious crash risk. The vehicle was serviced at an authorized Kia dealer at 60,449 miles where a 60K service, multi-point inspection, and recall SC243B were performed. The dealer made no mention of oil consumption, did not reference TSB ENG222 (addressing excessive consumption across multiple Kia engine families), and did not perform an oil consumption test. Kia Consumer Affairs refused to submit a goodwill claim and closed the case, citing incomplete oil change documentation — despite the defect being documented within warranty. Excessive oil consumption in 2020-2021 Tellurides appears systemic based on numerous owner reports describing the identical pattern: extreme consumption, no dashboard warnings, and eventual engine failure. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | There rear parking sensors have come up with an error message. After I looked into this it looks like a wide spread problem. The Kia Dealership said it was the rear bumper harness was faulty. I am just outside of warranty and Kia is trying to charge $850 for a problem that they are well aware of and are not addressing. They are also claiming that the oil filter housing is damaged and I have only ever gone to a Kia dealership for oil changes. After researching, this also appears to be a widespread issue which they are trying to charge $450 for. These 2 issues are known defects and widely reported and Kia should be fixing these items. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | This car keeps burning excessive oil. I am on my 3rd oil consumption test each time it burns 0.75q in 1000 miles. The dealer states that that is not enough oil. My mile 3000, there is no longer oil on the dip stick, and we start the process all over again. This car has been burning oil that doesn’t even meet a standard oil changer interval since the cars had 70,000 miles on it. It now has 94k. After reading multiple online forums, it seems like anyone who has a 2020-2021 Kia telluride has this problem, and Kia refuses to acknowledge the his problem. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | 2021 Kia Telluride experienced sudden engine failure at approximately 120,000 miles. The failure occurred without any prior warning. There were no oil warning lights, dashboard alerts, or other indicators of low oil or engine malfunction before the engine failed. After inspection, the mechanic found no oil on the dipstick and discovered metal flakes in the engine and oil filter, indicating severe internal engine damage. No external oil leaks were identified that would explain the loss of oil. This suggests a potential internal engine defect or abnormal oil consumption without warning to the driver. The vehicle has been regularly serviced and properly maintained according to recommended maintenance schedules. There was no neglect, missed oil changes, or failure to maintain the vehicle. This sudden and unexpected engine failure creates a serious safety concern. A loss of engine power while driving, especially at highway speeds or in traffic, could significantly increase the risk of a crash and place the driver, passengers, and other motorists at risk. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | No oil in engine can cause fire. Meineke in walkertown inspects the vehicle. No lights or warnings. Vehicle just started running funny. Problem confirmed by Meineke in walkertown. They claim it is a consumption issue because there are no leaks. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,ENGINE | Cooling fans running continuously after the car is turned off, which drains the battery. The dealership has identified that this is due to a faulty fan relay that will need to be completely replaced. The battery has been replaced once and the issue continued indicating that it was not a battery issue. The car ran out of battery in a busy location and caused risk to the passengers that were then exposed to busy traffic. The car has been inspected by repair specialists at the Vaden Hyundai Service Center. There were no warning lamps, messages or other symptoms before the problem began. | Crash: No Fire: No | Unknown |