Complaint volume
860 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
860 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
860 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 19 crash reports, 22 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 108 complaints, with an average reported failure mileage of 20,913 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
860 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2021 | ENGINE | LESS THAN 200 MILES ON CAR CHECK ENGINE LIGHT STARTS BLINKING CAR ALSO SHAKING TOOK IT TO DEALER THEY REPLACED A SPARK PLUG THE NEXT DAY SAME THING THEY THEN REPLACED ALL THE SPARK PLUGS AND TOLD ME 2021 WRANGLERS WOULD HAVE A RECALL ON THIS BUT I DON'T NOTICE SAME PROBLEM ANYWHERE | Crash: No Fire: No | 200 |
| Feb 2021 | POWER TRAIN | DRIVING ON THE FREEWAY AND "SERVICE SHIFTER" WARNING APPEARED ON AND OFF. ALSO, WHILE DRIVING ON A CITY STREET THE WARNING CAME ON AND OFF. LIGHTS ON THE SHIFTER FLASHED. DEALERSHIP SAYS THE VALVE BODY IN THE TRANSMISSION IS DEFECTIVE AND NEEDS TO BE REPLACED OR THE WHOLE TRANSMISSION NEEDS TO BE REPLACED. THEY STATED IT'S A SERIOUS SAFETY CONCERN BECAUSE THE CAR CAN STOP SHIFTING ALTOGETHER WHILE DRIVING. | Crash: No Fire: No | 1,200 |
| Jan 2021 | VISIBILITY/WIPER | THE BACK UP CAMERA STOPPED WORKING FOR A SHORT PERIOD OF TIME. | Crash: No Fire: No | 261 |
| Jan 2021 | ELECTRICAL SYSTEM | BRAND NEW 2021 JEEP WRANGLER BACKUP CAMERA ISN'T WORKING THE DAY I PURCHASED IT. JUST GOT A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE FROM A PARKED POSITION. I'VE RESTARTED THE VEHICLE MULTIPLE TIMES THINKING IT'D RESET THE SCREEN BUT STILL NO LUCK. | Crash: No Fire: No | 24 |
| Dec 2020 | VISIBILITY/WIPER | WHEN DRIVING DURING A MEDIUM SNOW FALL: THE FRONT WINDSHIELD DEFROSTER IS TERRIBLE! EVEN WITH THE FRONT DEFROSTER ON HIGH HEAT, AND FULL DEFROST MODE, THE DEFROSTER ONLY BLOWS HOT AIR ONTO THE CENTER PORTION OF THE WINDSHIELD. THE RIGHT AND LEFT SIDES OF THE WINDSHIELD GET NO HOT DEFROST AIR (NO AIR WHATSOEVER) AND SNOW AND ICE BUILDS UP ON THE RIGHT 12' AND LEFT 12' OF THE WINDSHIELD. THIS ALSO CAUSES HEAVY SNOW/ICE BUILDUP ON THE WIPER BLADES. TERRIBLE AND DANGEROUS WINDSHIELD DEFROSTER DESIGN. AIR COMES OUT OF THE CENTER DEFROST VENTS ONLY. NO AIR COMES OUT OF THE WINDSHIELD VENTS IN FRONT OF THE DRIVER OR PASSENGER. HORRIBLE AND DANGEROUS DESIGN WHICH MAKES VISIBILITY WHILE DRIVING DURING A SNOWFALL ALMOST IMPOSSIBLE. | Crash: No Fire: No | 450 |
| Nov 2020 | STEERING | THE JEEP HAS EXCESSIVE STEERING PLAY AND WANDERS IN THE LANE. WHEN TRAVELLING IN A STRAIGHT LINE, THE VEHICLE REQUIRES CONSTANT AND SIGNIFICANT STEERING CORRECTION. THIS ISSUE BECOMES MORE PRONOUNCED AND DANGEROUS AT SPEEDS ABOVE 60MPH. TWO REPAIR ATTEMPTS HAVE BEEN MADE BY JEEP ONLY OF LAS VEGAS, BUT THE PROBLEM PERSISTS. THIS VEHICLE HAS THE NEW BLACK STEERING GEAR BOX AND 840 MILES. AFTER THE LAST REPAIR ATTEMPT, THE PROBLEM IS WORSE. VEHICLE IS NOW TOO DANGEROUS TO DRIVE. | Crash: No Fire: No | 400 |
| Nov 2020 | STEERING | STEERING HAS EXCESSIVE PLAY. SEEMS TO BE MORE NOTICEABLE ON HOT DAYS. THE VEHICLE SEEMS TO DRIFT LEADING TO CONSTANT CORRECTION WHILE DRIVING. THIS HAPPENS AT ALL SPEEDS. | Crash: No Fire: No | Unknown |
| Nov 2020 | STEERING | TL* THE CONTACT OWNS A 2021 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 45 MPH, HE BECAME AWARE THAT THE STEERING WHEEL WAS LOOSE AND FAILED TO STEER THE VEHICLE STRAIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LINDSAY CHEVROLET LOCATED AT 15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (571) 200-4754, WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED AND THE STEERING MODULE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 225. | Crash: No Fire: No | 225 |
| Oct 2020 | ENGINE | VEHICLE IS BRAND NEW AND THE CHECK ENGINE LIGHT CAME ON ONLY AFTER 300 MILES. DEALER DIAGOSED THE PROBLEM WITH O2 SENSOR FAILURE AND VALVE COVER DEFECT. THE VEHICLE RAN VERY ROUGH AND FELT LIKE IT WAS ABOUT TO STALL. SEARCH ON JLWRANGLERFORUMS SHOWS THERE ARE OTHERS EXPERIENCING SIMILAR PROBLEMS WITH LESS THAN 500 MILES ON THE ODOMETER. | Crash: No Fire: No | 300 |
| Oct 2020 | STEERING | WANDERING STEERING ABOVE 30 MPH WON'T TRACK STRAIGHT, EXCESSIVE PLAY IN THE WHEEL. ORDERED FROM DEALER WENT TO THE SHOP FOR STEERING ISSUES AT 52 MILES AND BACK AGAIN 2 WEEKS LATER, JUST PICKED IT UP FROM THE DEALER AND STEERING IS WORSE, I FEEL IT IS UNSAFE FOR MY 17 YEAR OLD DAUGHTER TO DRIVE. | Crash: No Fire: No | Unknown |