Complaint volume
860 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Jeep Wrangler Complaints
860 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
860 Total complaints
19 Crash reports
22 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 19 crash reports, 22 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 108 complaints, with an average reported failure mileage of 20,913 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, steering,suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Jeep Wrangler complaints?
19 Crash
22 Fire
8 Injury
0 Fatality
31 Towed
5 Medical attention
What are the most common 2021 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 117
STEERING 86
STEERING,SUSPENSION 70
POWER TRAIN 57
SUSPENSION 52
UNKNOWN OR OTHER 47
ENGINE 35
ELECTRICAL SYSTEM,ENGINE 28
FUEL SYSTEM, GASOLINE,ENGINE 21
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 20
860 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | FUEL/PROPULSION SYSTEM | NHTSA Recall 22V-767. This recall was issued in October 2022, and the manufacturer has failed to complete the recall on our vehicle. I have called and asked to have this recall completed and have told that there are no parts available, however, numerous online reports from owner groups across the country have said that the parts that ARE available are being used to fix vehicles on the lots that are in stop-sale first, instead of fixing customer's Jeeps. The recall is old and the problem is serious; it can cause a lot of damage when that part fails, and could result in an accident. My wife drives this Jeep daily, and I fear for her safety. FCA doesn't appear to be taking any of it seriously. What is NHTSA doing about this? There are a lot of us with the affected vehicles that are in this position. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING,SUSPENSION | While driving on the highway I have went over bridges or hit uneven pavement and my vehicle will go into a violent wobble with no control. It is a factory vehicle with no modifications. Happens more frequently in cold weather. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,SUSPENSION,ELECTRICAL SYSTEM | 3 incidents of “death wobble,” first time between 4-5,000 miles and again in October and November of 2023. I’m waiting for another damper as the one they received is leaking. Also, discovered leaking shock absorber. Dangerous and terrifying as you fell like you’ll lose control of your vehicle! I’m going on being out of pocket for car rentals for 5 weeks, although reimbursed it’s still out of pocket initially. I’ve twice been told “it’s fixed!” and it’s happened again! Happens on any slight pavement change and at higher speeds 60-65 mph. The battery recall just came in and complicates my safety and confidence in this vehicle. Unacceptable that it can’t be near other vehicles, charged or stored in my garage! | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | The wire harness at the front behind the passenger tire wheel has a faulty clip and fails and allows the harness to drop on the exhaust cause all kinds of safety issues. I was getting a service light stating service shifter and then I was on the highway and the power steering went out I had to pull over. I since have moved the harness away and tied it back and have had 0 issues. | Crash: No Fire: No | Unknown |
| Dec 2023 | SUSPENSION | Violent wobble in steering wheel when going speeds above 50. Has happened 6+ times over the last month. Feels very unsafe. Car under warranty. Dealer cannot identify issue. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,POWER TRAIN,WHEELS | The car and steering column start vibrating very aggressively and it is difficult to control the vehicle. It has happened 4-5 times since purchasing the vehicle in September. Sometimes it occurs after hitting a bump or pothole, but not always. Something is very wrong and it seems dangerous. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,SUSPENSION,UNKNOWN OR OTHER | Driving down freeway or any road with bumps set my jeep into an uncontrollable bouncing. Today was the worst one so far. Very scary on freeway almost lost control had to drop way down in speed just to get control again. Took jeep into dealer service department right away. Waiting for service to follow-up with me. | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | We wish to file a complaint for recall B9A (recall date November 22, 2023), also known as NHTSA Campaign Number: 23V787000: "High Voltage Battery May Fail and Cause Fire A vehicle fire while parked or driving can increase the risk of injury.". It has been 30 days since this recall and after multiple inquiries with Chrysler and associated dealerships, no remedy has been made available. No replacement or temporary replacement such as a loaner or rental car has been made available to customers. Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. This is untenable, we do not have off street parking, and cannot park it in our driveway or garage. We are paying for not being able to charge the vehicle and using gas instead. Chrysler needs to replace these vehicles now. We are in contact with our lemon lawyers. Thank you. | Crash: No Fire: No | Unknown |
| Dec 2023 | SUSPENSION,UNKNOWN OR OTHER | If I am driving at any rate of speed over 50mph-- and drive over almost any road imperfection-- literally not even a pothole but a change from one section of road to another-- the car/ steering wheel starts shaking violently-- I have to drop down to about 30-35mph for it to resolve-- sometimes I have to come to a complete stop and start up again. Currently in shop. | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2023 | ENGINE | I have tried out to Jeep for asking if the open recall issue can be fix they do not have any solution how to fix the issue and no necessary parts are available with the dealer or even with Jeep itself. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,SUSPENSION,UNKNOWN OR OTHER | At speeds about 35-45 MPH and again between 55-60 MPH vehicle steering will shake uncontrollably, with tire bounce. Requires sudden slowdowns in order to regain control. Dealership has replaced tie rods and steering stabilizer with no resolution. The shake has been present since purchasing from the dealership and has become progressively worse. Those driving behind report the appearance that "tires are going to come off". | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,SUSPENSION | My Jeep started shaking violently and was uncontrollable. I have to carefully decelerate and stop to resolve the issue. This seems to happen @ 45 mph & higher. This happens in traffic which is unsafe for myself & other drivers. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,SUSPENSION,UNKNOWN OR OTHER | Death Wobble on a 2021 My Mechanic is trying to fix it, and i was told that this is the first year of power assisted suspension (which he believes is causing the issues) The Death Wobble continues replaced tires and suspension parts and still has death wobble This is a KNOWN issue on Chrysler history, hence the settlement, but it didn't include my vehicle as it is a newer vehicle | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,ENGINE | The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at 55 MPH, the steering wheel became firm before the vehicle lost motive power and stalled. The vehicle was restarted after three attempts. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 26,200. | Crash: No Fire: No | 26,200 |
| Dec 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact stated there was an electrical surge after plugging and unplugging the vehicle. The contact was unable to disengage the battery. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 29,400. VIN tool confirms parts not available. | Crash: No Fire: No | 29,400 |
| Dec 2023 | STEERING,FORWARD COLLISION AVOIDANCE | Several times last two weeks while driving the power steering failed. Vehicle became almost impossible to steer. At 55 mph serious. Also the vehicle would start stopping as if the passive speed control saw something ahead when nothing was in road | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,SUSPENSION | Death wobble on my 2021 jeep wrangler after getting over a certain speed and hitting a bump it shakes violently | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | On 12/12 around 2pm PST, I brought in my Jeep Rubicon 4XE to the dealership to fix the fire risk but was denied service and a repair order. Sunnyvale Chrysler Dodge Jeep Ram The dealership was in Sunnyvale Ca. 94087 1176 W El Camino Real, Sunnyvale, CA 94087 I must be able to recharge my battery and use the hybrid functionally asap. I also have no where to park my Jeep but inside my garage as I live in a HOA housing development with limited parking. My family feels terrified and we would like to have the Jeep fixed ASAP or bought back. | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | FCA US LLC issues a Safety Recall - B9A/NHTSA 23V-787 - indicating that a high voltage battery defect could cause the vehicle to catch fire with the ignition on or off. The Safety Recall instructed owners and lessees not to operate the vehicle, charge it, park it inside or near structures, or park it near other vehicles. Essentially, FCA US LLC instructed owners and lessees to park their vehicles in a field. The cause of the issue is unknown and no remedy is available, nor is FCA US LLC able to provide an estimated delivery or timeline for a remedy. I contacted FCA Support for more information, as instructed by the Safety Recall notice. FCA US LLC Support indicated that I should continue to operate the vehicle and should schedule a service appointment with a dealership. This is in direct conflict with the "Important Safety Issue" identified by FCA US LLC in its notice, which "can result in increased risk of occupant injury and/or injury to persons outside of the vehicle, as well as property damage." In other words, FCA has instructed me to continue operating a vehicle it has deemed unsafe. Alternatively, the vehicle is rendered totally inoperable and no remedy has been offered. When contacting FCA US LLC, the representative I spoke with was unable to provide any information and ultimately hung up on me. This response is wholly unacceptable when FCA US LLC has deemed the vehicle unsafe. | Crash: No Fire: No | Unknown |