Complaint volume
413 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
413 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
413 Total complaints
8 Crash reports
1 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 1 fire report, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 56 complaints, with an average reported failure mileage of 29,742 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
8 Crash
1 Fire
9 Injury
0 Fatality
6 Towed
3 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 95
UNKNOWN OR OTHER 48
VISIBILITY/WIPER 41
ELECTRICAL SYSTEM 25
ENGINE 25
SUSPENSION 20
TRAILER HITCHES 11
POWER TRAIN 10
STRUCTURE 10
VISIBILITY 9
413 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2021 | VISIBILITY/WIPER | Vehicle with 2200 miles. No prior damage. Traveling at 50mph, sudden failure of sunroof without warning. Sunroof and visor was closed. Driver was uninjured. Dealer inspected vehicle. | Crash: No Fire: No | Unknown |
| May 2021 | POWER TRAIN | The vehicle developed a vibration at speeds of 65-70 mph. It had less than 100 miles on it when it was first noticed. The dealership has balanced the tires twice, replaced the drive shaft, and replaced the rear coupler with no success. They do not know what's wrong with the vehicle. They are currently awaiting a read differential "to see" if that fixes it. They aren't sure that it will. The part is on backorder from Korea and the vehicle has been sitting at the dealership for weeks. | Crash: No Fire: No | Unknown |
| May 2021 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Small chip in windshield grew into several large cracks in a very short amount of time. Based on research, many Palisade owners have been experiencing the same issue. | Crash: No Fire: No | Unknown |
| Apr 2021 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | WHILE DRIVING ON APRIL 18/2021, MY 7-MONTH-OLD LESS THAN 2000 MILES HYUNDAI PALISADE STARTED TO GIVE ME ALERTS THAT SOME SAFETYFEATURESWERE SHUTTING DOWN. WITH MESSAGES LIKE THIS "CHECK FORWARD COLLISION-AVOIDANCE ASSIST SYSTEM", THE SAME HAPPENED WITH THE LANE DEPARTURE SYSTEM AND OTHER SAFETY FEATURES.SINCE THEN THE CAR HAS CONTINUED GIVING SYSTEM ERRORS AFTER THE CAR HAS BEEN DRIVING FOR A FEW MINUTES.I HAVE ALREADY AN APPOINTMENTWITH THE DEALER'S SERVICE DEPARTMENT ON 4/30. | Crash: No Fire: No | 1,800 |
| Apr 2021 | SEAT BELTS | THE 2ND ROW CAPTAINS CHAIR'S SEATBELTS ARE RECESSED SO FAR INTO THE SEAT THAT IT IS DIFFICULT TO BUCKLE. THE MALE PART OF THE SEATBELT ALSO HAS A BEND/ANGLE THAT REQUIRES YOU TO PUSH THE RECEIVER END TO THE SIDE TO GET THE RIGHT ANGLE TO BUCKLE. IT DOES NOT GO STRAIGHT IN. IT IS ALMOST IMPOSSIBLE TO BUCKLE THE SEATBELT IF USING A BOOSTER SEAT. OUR BOOSTER SEAT IS NARROW AND DOES NOT COVER THE OPENING WHERE THE RECEIVER IS LOCATED. IT IS THE ANGLE THAT MAKES IT ALMOST IMPOSSIBLE. I RECOMMEND EXTENDING THE RECEIVER TO BE ABLE TO ADJUST THE ANGLE A SMALL AMOUNT. | Crash: No Fire: No | Unknown |
| Apr 2021 | SEAT BELTS | I PURCHASED MY CAR TWO DAYS AGO. I HAVE 6 YEAR OLD TWINS IN HIGH BACK BOOSTER SEATS IN THE 2ND ROW. WE CANNOT GET THE SEAT BELTS TO BUCKLE. I HAVE TO END UP CLIMBING BACK THERE WHICH IS VERY DIFFICULT AND FIGHT WITH THE SEAT BELTS. THEY JUST WON'T CLICK IN. MY CHILDREN DEFINITELY CAN'T DO IT AND AFTER A GOOD 10 MINUTES IF I'M LUCKY I WILL GET ONE BUCKLED. HOWEVER, EVEN WHEN I HEAR IT CLICK, IT ISN'T ALWAYS SECURE. THANK GOODNESS AFTER GETTING ONE CHILD BUCKLED I TUGGED ON IT BEFORE CLOSING THE DOOR AND SURE ENOUGH, IT CAME RIGHT OUT. THIS IS NOT SAFE AND IS A MAJOR PROBLEM THAT NEEDS ADDRESSED. THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THIS. | Crash: No Fire: No | 30 |
| Apr 2021 | SEAT BELTS | THIS IS A BRAND NEW CAR BUT THE SEATBELTS IN THE 2ND ROW CAPTAINS CHAIRS ARE NEARLY IMPOSSIBLE TO BUCKLE IN. MY CHILDREN HAVE TO SPEND ABOUT 5 MINUTES ATTEMPTING AND THEN I USUALLY HAVE TO DO IT. THE SEATBELTS ARE WEDGED TOO FAR INTO THE SEAT AND AT A WEIRD ANGLE. AT TIMES I BUCKLE THEM IN BUT THEY CLIP OUT WAY TOO EASILY. | Crash: No Fire: No | Unknown |
| Apr 2021 | SEAT BELTS | THE BUCKLES IN THE CAPTAINS CHAIRS ARE RECESSED INTO THE SEAT AND THE TONGUE IS ANGLED. IT IS INCREDIBLY DIFFICULT FOR AN OLDER PERSON TO PROPERLY BUCKLE THEMSELVES IN, AND ESPECIALLY DIFFICULT TO BUCKLE THE SEAT BELT WHEN USING A BOOSTER SEAT. IT HAS TAKEN 5 MINUTES ON SEVERAL OCCASIONS TO GET IT IN CORRECTLY. AT TIMES, IT SEEMS IT IS IN WITH A CLICK, UNTIL I PULL IT, AND IT DISENGAGES. I AM ALSO CONCERNED THAT THE BOOSTER MAY ACTUALLY LAY IN THE BUTTON, COMPLETELY RELEASING THE SEATBELT IN AN ACCIDENT. PLEASE ADDRESS THIS ISSUE ASAP SO WE CAN ENSURE OUR CHILDREN ARE SAFE. | Crash: No Fire: No | 550 |
| Apr 2021 | STRUCTURE | DRIVER SIDE GLASS HAS DEVELOPED A HAIRLINE CRACK APPROXIMATELY 8 INCHES LONG, WHILE VEHICLE WAS PARKED OVERNIGHT IN MY GARAGE. | Crash: No Fire: No | 1,501 |
| Apr 2021 | VISIBILITY/WIPER | 2 MONTHS OLD , ALREADY HAVE CHIPS ON THE WINDSHIELD.. THERE HAS NOT BEEN ANY HIT AS FAR AS WE KNOW OF.. BUT GLASS IS CHIPPED IN TWO DIFF PLACES | Crash: No Fire: No | 2,000 |
| Apr 2021 | SEATS,UNKNOWN OR OTHER | CAR SMELLS LIKE ROTTEN ONIONS AND HAD TO REPLACE WINDSHIELD BECAUSE IT CRACK EASILY WHILE DRIVING ON THE ROAD. | Crash: No Fire: No | 4,000 |
| Mar 2021 | UNKNOWN OR OTHER | WHEN USING APPLE PLAY, WIRELESS AND CONNECTED, MY DISPLAY SCREEN GOES BLACK. I HEAR THIS IS A COMMON ISSUE WITH THE PALISADE. | Crash: No Fire: No | 15 |
| Mar 2021 | VISIBILITY/WIPER | BEFORE I EVEN HIT 1000 MILES MY WINDSHIELD CHIPPED. I WAS DRIVING BEHIND A CAR NOT TAILGATING AND HEARD A ROCK COME UP AND HIT MY WINDSHIELD. THERE WAS A BIG CHIP IN MY WINDSHIELD. TODAY 3 DAYS LATER DRIVING HEARD A ROCK COME UP AND NOW ANOTHER CHIP. I'VE NEVER SEEN A WINDSHIELD CHIP LIKE THIS BEFORE. AS I WAS INVESTIGATING THE CHIP AND CLEANING MY WINDSHIELD I DISCOVERED MORE CHIPS IN LOWER RIGHT HAND CORNER THAT I NEVER HEARD ANYTHING HIT. THESE WINDSHIELDS ARE VERY CHEAPLY MADE. THIS CAR IS NOT CHEAP AND FOR THE WINDSHIELD TO CHIP THIS EASY IS WRONG! | Crash: No Fire: No | 845 |
| Mar 2021 | STRUCTURE | WE WERE DRIVING AT HIGHWAY SPEED WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. DEALER VERIFIED THAT THERE WAS NO EVIDENCE OF ANY IMPACT. | Crash: No Fire: No | 4,482 |
| Mar 2021 | UNKNOWN OR OTHER | THE AIR CONDITIONER STOPPED WORKING. THE AIR WAS NOT COLD AT ALL AND A I HEARD A NOISE LIKE GAS SLIPPING AWAY WAS VERY OBVIOUS. I HAD TO TURN IT OFF BECAUSE WAS AFRAID COULD BE DANGEROUS GAS AND NO SENSE IN LEAVING THE AC ON IF WASN'T WORKING. I WAS DRIVING THE VEHICLE IN A TRIP OF 2 HOURS IN A HIGHWAY AND THE SERVICE PERSONNEL THAT CHECKED THE VEHICLE TOLD ME THAT SOMETHING HIT THE CONDENSER. HE SHOWS US THE DAMAGE AND WE REALIZED THAT THE GRILL HAS BIG HOLES AND NO REAL PROTECTION TO THE CONDENSER. ANY ROCK CAN BREAK THE CONDENSER. THE DEALER SAID THEY ARE NOT RESPONSIBLE FOR THIS WHEN IS OBVIOUSLY A BAD DESIGN. THE WAY THE GRILL IS DESIGNED IS GOING TO PERMIT THAT THE CONDENSER BREAKS OR SUFFER DAMAGES ALL THE TIME. | Crash: No Fire: No | 1,680 |
| Feb 2021 | VISIBILITY/WIPER | WHILE DRIVING DOWN THE HIGHWAY, LIGHT SNOW CAN DISABLE THE WINDSHIELD WIPERS. THE WIPERS WILL NOT START WORKING AGAIN UNTIL YOU PULL OVER, LIFT THE HOOD TO CLEAR OUT THE WIPER WELL. THE WIPERS ARE NOT FROZEN TO THE WINDSHIELD. THEY CAN BE MANUALLY MOVED BACK AND FORTH. THIS IS A VERY DANGEROUS DEFECT. BELOW IS A LINK TO A FORUM DESCRIBING THE DEFECT. HTTPS://PALISADEFORUMS.ORG/THREADS/WIPERS-STOPPED-WORKING-SNOW-BUILD-UP.444/PAGE-2 | Crash: No Fire: No | 2,400 |
| Feb 2021 | VISIBILITY/WIPER | TWICE THIS HAS HAPPENED. MY WINDSHIELD WIPERS LOCK UP AND WILL NOT CLEAR THE WINDOW. IT SEEMS LIKE THERE MAY BE SNOW OR ICE BELOW THEM WHERE THEY TUCK IN WHEN THIS HAPPENS, WHICH IS HARD TO CLEAR OUT ANYWAY. WHILE I AM DRIVING, IF ANY SNOW OR ICE COMES DOWN FROM THE ROOF, THEY WILL LOCK UP AS WELL, AND THIS HAS LEFT ME ABSOLUTELY NOT ABLE TO SEE THE ROAD. IT IS A MAJOR MAJOR HAZARD. LUCKILY I HAVE BEEN ABLE TO PULL OFF THE ROAD BOTH TIMES TO CLEAR THE WINDOW MANUALLY | Crash: No Fire: No | 2,000 |
| Feb 2021 | VISIBILITY/WIPER | WIPERS STOP WORKING WHILE DRIVING. I HAD CLEARED AND USE THE DEFROST BUT THE SNOW STILL ACCUMULATED WHILE DRIVING AND CAUSED THE WIPERS TO STOP. I HAD TO FIND A SHOULDER ON A BUSY HIGHWAY TO CLEAR SO THE WIPERS WOULD START WORKING AGAIN. VERY DANGEROUS | Crash: No Fire: No | Unknown |
| Feb 2021 | VISIBILITY/WIPER | I JUST PURCHASED THE VEHICLE AND ON THE SAME DAY I WAS DRIVING ON THE HIGHWAY ON MY WAY HOME, I DISCOVERED A ROCK CHIP ON THE WINDSHIELD, I DID NOT HEAR ANYTHING IMPACT THE WINDSHIELD BUT JUDGING BUT NOT HEARING ANY SOUND. THE WINDSHIELD SEEMS TO BE VERY FRAGILE COMPARED TO OTHER VEHICLES I'VE OWNED. | Crash: No Fire: No | 60 |
| Feb 2021 | VISIBILITY/WIPER | WHEN IT IS SNOWING TOO HEAVILY, TOO FAST, OR SNOW FALLS ON TO YOUR WINDSHIELD FROM YOUR ROOF WHILE DRIVING THE WINDSHIELD WIPERS STOP. THEY DO NOT TURN BACK ON UNTIL YOU HAVE MANUALLY CLEARED THE WINDSHIELD. THIS HAPPENS WHILE YOU ARE DRIVING. SO YOU HAVE TO TRY AND NAVIGATE TO THE SIDE OF THE ROAD WHILE YOU CANNOT SEE IN THE MIDDLE OF TRAFFIC. THEN GET OUT OF YOUR CAR TO CLEAN THE WINDSHIELD...THIS CAN HAPPEN MULTIPLE TIMES IN ONE DRIVE. MY HUSBAND WAS DRIVING ABOUT 35 MILES AN HOUR AND AS HE WAS COMING TO A COMPLETE STOP, THE ROOF SNOW SLIDE ONTO THE WINDSHIELD. THE WIPERS STOPPED WORKING DUE TO A SENSOR. THE WINDSHIELD WIPERS DID NOT REENGAGE WHEN SWITCHED TO MANUAL. THEY ONLY RESUMED WHEN HE CLEARED ALL THE SNOW OFF THE WINDSHIELD AND SENSOR. THIS IS NOT SAFE AT ALL. THERE IS A WHOLE FORUM PAGE DEDICATED TO THIS HTTPS://PALISADEFORUMS.ORG/THREADS/WIPERS-STOPPED-WORKING-SNOW-BUILD-UP.444/ | Crash: No Fire: No | 850 |
| Feb 2021 | UNKNOWN OR OTHER | THE WIRELESS CAR PLAY CONSTANTLY LOSES SIGNAL AS SHOWN IN THE PHOTO. THERE ARE SEVERAL FORUMS OUT THERE WITH THE SAME PROBLEM AND EVERY DEALERSHIP CLAIMS THERE'S NO ISSUES. I COULD PROVIDE TONS OF PEOPLE WITH THE SAME ISSUES. THE SAFETY RISK IS IF YOU ARE USING THE APPLE CAR PLAY FOR NAVIGATION, EVERY FEW MINUTES THE SERVICE DROPS AND YOU HAVE TO TOUCH THE SCREEN A FEW TIMES TO BRING IT BACK UP. WIRELESS APPLE CAR PLAY IS A NEW FEATURE THAT ISN'T WORKING PROPERLY. | Crash: No Fire: No | Unknown |
| Feb 2021 | VISIBILITY/WIPER | WIPERS STOP WORKING WHEN SNOW ACCUMULATES, BLOCKING SENSOR ON WINDSHIELD. VERY DANGEROUS. THIS HAS HAPPENED WHEN DRIVING AND WHILE PARKED. ONLY WAY TO SOLVE IS TO STOP CAR AND REMOVE SNOW ACCUMULATION BETWEEN WIPERS AND RECESSED AREA UNDERNEATH. | Crash: No Fire: No | 4,000 |
| Dec 2020 | POWER TRAIN,ELECTRICAL SYSTEM | 2021 PALISADE CALLIGRAPHY - WHILE DRIVING ON HIGHWAY (COMFOR MODE - CRUISE CONTROL) HTRAC ERROR LIGHT CAME ON. AFTER STOPPING AND SHUTTING CAR OFF THE ERROR RESOLVED FOR A FEW MINUTES AND THEN CAME BACK ON WHILE DRIVING. NOTICED NO POWER TO REAR WHEELS WHILE DRIVING - SNOWED NEXT DAY- AWD VEHICLE BECAME ONLY FWD. TOOK TO DEALER AND ERROR CODE P182111 WAS ASSESSED. ALSO WATER INTRUSION IN A CONNECTION AND THE ACTUATOR (MOTOR) SEEMS TO BE FAULTY. CAR HAS 812 MILES ON IT WHEN THIS OCCURRED. KNOW OF ANOTHER USER ON HYUNDAI FORUM WITH SAME ISSUES @ AROUND 1000 MILES. WAITING TO HEAR WHAT ISSUES THEY ARE DIAGNOSED WITH AT DEALER. | Crash: No Fire: No | 812 |
| Dec 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | THE APPLE CARPLAY CONSISTENTLY DISCONNECTS AND GIVES AN ERROR ON THE SCREEN. THIS HAPPEN A LOT WHILE WAZE. IT IS VERY DISTRACTING & ANNOYING. IT DISCONNECTED ABOUT 10 TIMES IN 1 MIN ALREADY. | Crash: No Fire: No | 299 |
| Dec 2020 | VISIBILITY/WIPER | WE WERE DRIVING AT A SLOW RATE OF SPEED AND A ROCK BOUNCED UP FROM A PASSING CAR, NOT EVEN DRIVING BEHIND IT BUT PASSING HEAD ON, AND IT CRACKED THE WINDSHIELD. THESE WINDSHIELDS SEEM TO BE EXTREMELY FRAGILE AND CAN'T HOLD UP TO A SIMPLE ROCK OR EVEN PEBBLE. IN MY EXPERIENCE, I HAVE NEVER HAD A COMPLETE CRACK LIKE THIS AND THE WINDSHIELD SHOULD BE ABLE TO WITHSTAND OR ONLY PRESENT A ROCK CHIP THAT CAN BE REPAIRED VERSUS REPLACING THE ENTIRE WINDSHIELD WHICH IS VERY EXPENSIVE DUE TO THE CALIBRATION REQUIRED FOR THE SAFETY FEATURES. THIS IS VERY CONCERNING SINCE THIS WAS LOW SPEED, WHAT WILL ACTUALLY HAPPEN IF IT TOOK A HIGH SPEED IMPACT. | Crash: No Fire: No | 3,500 |