Complaint volume
289 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Honda CR-V Complaints
289 consumer-submitted complaints on record for the 2021 Honda CR-V, grouped by component category.
289 Total complaints
13 Crash reports
1 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 1 fire report, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 51 complaints, with an average reported failure mileage of 32,802 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Honda CR-V complaints?
13 Crash
1 Fire
11 Injury
0 Fatality
14 Towed
9 Medical attention
What are the most common 2021 Honda CR-V complaint categories?
STEERING 76
FORWARD COLLISION AVOIDANCE 50
UNKNOWN OR OTHER 22
ENGINE 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
AIR BAGS 10
ELECTRICAL SYSTEM 6
FUEL/PROPULSION SYSTEM 6
VISIBILITY/WIPER 6
SERVICE BRAKES 5
289 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | FORWARD COLLISION AVOIDANCE | Since new and on numerous occasions, the vehicle will slow down drastically for no reason. No vehicle in front or object close to either side, it just brakes automatically. It only happens when the vehicle’s cruise control is on. On March 7th 2024 I was on the highway with the cruise control set at 75MPH. The vehicle for no reason slammed on the brakes and tried to come to a complete stop. No skidding or loss of control due to the ABS, but if had not stepped on the accelerator, it would have. I went from 75MPH to about 20MPH in seconds. Thankfully, the driver behind me reacted and went around me on my right side. I there was another vehicle to my right, I am certain, I would have been re-ended. I took the vehicle to the HONDA dealership and was told they were not aware of the problem, but they could attempt to fix it. I have lost confidence in driving the vehicle with the cruise control engaged. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | Sunroof shattered making a loud booming noise. No other cars around, no road debris, nothing hit the car, it just seemed to explode. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Door Actuator and yes it is available for inspection. Yes, I was locked inside of the vehicle one time (recorded a video of it and showed it to Metro Honda service parts employee). No, the dealer did not conduct a vehicle diagnostic (the vehicle was over the warranty mileage by a couple hundred miles). No Police report. No warnings prior to the door actuator issues. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | The driver's side rear window appears to have spontaneously shattered completely while the locked vehicle was parked in the driveway in front of the house. Two guard dogs were sleeping inside the house about 20 feet from the vehicle, and they never barked once. The back seat and floor were covered with chards of glass as was the driveway as far as 8 feet from the vehicle. The window appears to have exploded in two directions at the same time. There were no visible scratches or chips on the window before it shattered. Nothing inside the vehicle was disturbed otherwise. The damage was reported to my insurance company and my Honda dealer neither of whom could offer any explanation. The damage was not inspected by anyone other than myself and members of my family. There were no warnings or symptoms prior to this event. The rear driver's side window and door were operating normally. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | 2 MONTHS AFTER PURCHASE I have a lemon with Honda CR-V year of car 2021 bought it in October of 2021. The 3-year warranty is about to expire. I have taken the car several times to two different Honda dealerships because they are the closest to my home and I don't have anyone to pick me up or take me back. They claim there's nothing wrong with the vehicle but lights in the dash come up every other day then disappear after several hours then return the next time, I use the vehicle. the vehicle also has an issue with the acceleration; sometimes I step on the gas pedal but after trying to drive the car, the MOTOR does NOT move faster but rather the force of the vehicle decreases and doesn't allow for me to go faster than 20 MPH. The odometer is also inaccurate; one month after driving the vehicle about 80 miles-the vehicle odometer increased around 10 miles. I only have about 9,877 miles that I’ve driven the car… I'M [XXX] and cannot drive and take pictures while I'm driving. I barely know how to use my phone. I get nervous, start to panic and my heart starts racing and I feel like I'm going to crash. I'm scared for my life and my grandchildren that I pick up after school and take them to their home. ive tried to upload documents but i keep getting an error...INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Feb 2024 | FUEL/PROPULSION SYSTEM | So I was driving on the freeway in [XXX] going normal highway speed like between 55-65 mph so it was raining really hard like road was not clear to see at night I notice when I turn on the heater to about 80-85 degrees on defrost so the windows don’t fog up I notice there is a fuel smell coming from the vent it goes away when the heater is not on but this fuel smell is pretty strong I been getting it lately checked all around for other recalls relating to this issue but found nothing also checked for leaks found no leak it’s been happening when the vehicle turn 50,000 miles it was unusual because I take care of this car and really like it for a work car but noticed the fuel smell it’s quite scary INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING,ELECTRICAL SYSTEM | Steering sticks/EPS failing. While driving, steering wheel randomly has excessive resistance & then frees up. While at hide speeds on the interstate, it causes over correction & near accidents on several occasions. NUMEROUS repost of this on various forums & recalls on other models with EXACT SAME system, but my VIN Isn’t included!!? | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | My 2021 sunroof shattered out of no where when i was driving, nothing fell on it and no cars nearby so it was not rocks. I think this should be looked into because there are many owners who have reported the same issue. I contact my local dealer and they were in denial but it is very dangerous since the glass from the sunroof was falling on me while i was driving it could have caused a major accident and should definitely be looked into. Sometimes when I turn on my car the dashboard flickers where you are not able to read the screen another safety concern if i cant see certain information. My car only has 8000 miles on it any my battery is still good so I am not sure why there is all these issues. | Crash: No Fire: No | Unknown |
| Dec 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Took my Honda CRV 2021 EX in because all of my warning lights (Critical Failure) were going off as I was driving. All safety features were failing including AWD control, braking, sensors, cruise control, etc. They replaced the battery and tested the alternator. They reset the system and said it was fixed. I picked mine up today, drove it for 10 mins on the highway and then hit the "MAIN" button on the stearing wheel to turn on the cruise control. As soon as I did that, ALL of the warning lights came on at the same time and the systems started to fail again. This is a hazard and could cause an accident at any moment. In reviewing the Honda forums, this is a massive problem with hundreds of Honda CRV EX 2020-2022 models. I'm 7000 miles over my warrant and Honda won't look at it. However, it is directly their problem and my car is only 2 years old. | Crash: No Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER | The vehicle has just passed the 3 yr/36k mile warranty and the air conditioner does not work. It blows hot air, regardless of what temperature you set the A/C at. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | Loss of power steering when stationary and turning the steering wheel. | Crash: No Fire: No | Unknown |
| Oct 2023 | TIRES,SUSPENSION,WHEELS | The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the rear passenger's side tire became loose, which caused the vehicle to shudder uncontrollably. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 18,000. The VIN was not available. | Crash: No Fire: No | 18,000 |
| Sep 2023 | FORWARD COLLISION AVOIDANCE | Since purchasing the car new, there have been four instances in which the collision sensor has falsely detected object of vehicles that are no where in sight. The "BRAKE" warning flashes and then the car brakes hard, sometimes to a complete stop when no object/car are beside/in front of me. These have happened going at speed between 25-50mph. This is very dangerous because anyone behind could collide with me from behind and put my family in danger. These event happened at 10,000 miles. 20,000 miles, and up to 60,000 miles. | Crash: No Fire: No | Unknown |
| Sep 2023 | FORWARD COLLISION AVOIDANCE | Driving in cruise control, no one in front of me, suddenly hard braking, enough to throw me forward in the seat. There was a car behind me but fortunately he braked also. There was no apparent reason for my car to brake. Called service center, no solutions or recommendations. | Crash: No Fire: No | Unknown |
| Aug 2023 | FORWARD COLLISION AVOIDANCE | The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the forward collision avoidance sensor failed to brake causing the contact to crash into another vehicle. A police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000. | Crash: Yes Fire: No | 19,000 |
| Jul 2023 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The front windshield camera was deemed it had faulty parts by the dealer and the car is less than two years old | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER | lane assistance problems too carmax went and authorized a once before recalled Pilkington windshield on my brand new honda purchased last year. Since the windshield has been replaced twice going on a third time in the next month . It has had calibration issues and durability issues from everyday small rock taps off the highway or street when driving. the honda fuel consumption is too fast when the AC is initiated the oil consumption is too fast between oil changes it has had roughly 4 oil changes when the mfg says the car should go 7k- 10k between oil changes | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | On multiple occasions, the information on the LCD, as well as the dashboard info/screen will start to flash over and over again, and then look like gibberish or just lock up. Sometimes it corrects itself, and sometimes I have to shut off the car for it to correct itself. | Crash: No Fire: No | Unknown |
| Jun 2023 | FORWARD COLLISION AVOIDANCE | This has occurred several times recently. Driving at 30-40mph also at highway speeds. Nothing in from of vehicle for at least 1/2 mile. Collison Mitigation Brakjng System activates without any warning. If it were not for seatbelts one would be sent into the dashboard or steering wheel. It is a very disturbing feeling being basically jerked forward unexpectedly. Luckily no one was close enough behind to initiate a rear-end collision. Currently we are waiting to have the car seen by our dealer. The dealer seems to treat this as a big deal since we can't be seem until the first week of July. I would think this issue would be one of a very serious safety concern, but I suppose the dealer feels not. They did however tell us to turn that system off. Seems counter intuitive to have a safety system yet told to turn it off and wait about 2 weeks to be seen in the shop. | Crash: No Fire: No | Unknown |
| Jun 2023 | FORWARD COLLISION AVOIDANCE | I was driving 50 mph and the automatic braking system engaged without any cars directly in front of me in my lane. It puts us and everyone behind us when it suddenly brakes. | Crash: No Fire: No | Unknown |
| Apr 2023 | FORWARD COLLISION AVOIDANCE | On two separate occasions on local roads while driving under 15 miles an hour I was drawing near an intersection and the car in front of me was actively turning onto a side street and I had ample distance from that car and my car suddenly decided I was about to get in an accident and slammed on the breaks. Its a good thing the cars behind me were responsible and were able to break in time or there would have been an accident both times because no one would have expected me to suddenly break in either situation. There were other people in the car each time and we were all surprised. | Crash: No Fire: No | Unknown |
| Apr 2023 | FORWARD COLLISION AVOIDANCE | On 2 separate occasions I was driving on the highway and the screen started flashing brake with nothing in front of me. While it was flashing the automatic braking system engaged causing me to come to almost a complete stop and get rear ended. | Crash: No Fire: No | Unknown |
| Apr 2023 | EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE | The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed at night, the vehicle stopped independently. Additionally, the contact stated the headlights failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The contact stated that the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000. | Crash: No Fire: No | 9,000 |
| Mar 2023 | STEERING,UNKNOWN OR OTHER | My steering wheel jerks me back when I try to turn right and other times it will stick when I turn right and I have to jerk the wheel back straight. It is also jerky when traveling straight down the highway - just worse when turning right. After taking it to a mechanic, he found nothing. I took it to the dealership and was told I have to replace the entire steering system. I see there have been LOTS of reports of this and there is now a lawsuit against Honda. I have an open case with Honda and am trying to get them to pay for the repair. They can't give me any reason for the "failure". My car is almost 2 years old! | Crash: No Fire: No | Unknown |
| Mar 2023 | FORWARD COLLISION AVOIDANCE | A car was way in front of me and had turned right into a driveway, before I was even a close and it stopped in the driveway entrance out of the road. I had my car turning away from the driveway knowing the car was moving slow in front of me. When I reached to pass this my ABS kicked on and brakes locked by itself and scared the pants off me!! My hands came off the steering wheel, my neck jerked forward and my glasses flew off my face at 50 MPH!!! I wasn’t even close to hitting this person. A few days later driving down the road a goose was on the same side right side on side of road as I’m rounding the bend my brakes lock up again!!! Again. The bird wasn’t even in the road!!!!! I had to pull over to read how to turn off this auto braking. I had to go to emergency room days later because my neck and shoulder pain was worsening. I went to ER last night. 3/23/23. Thank god just muscle damage. I was scared it was something worse! It’s just awful. Sometime you can see it say brake and nothing is in front of you. So I make sure I turn it off now. First incident was I think 3/12, when my car was doing 50 mph, second with the goose was 35 mph on 3/18. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |