Complaint volume
487 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 GMC Sierra Complaints
487 consumer-submitted complaints on record for the 2021 GMC Sierra, grouped by component category.
487 Total complaints
5 Crash reports
6 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 6 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 104 complaints, with an average reported failure mileage of 51,093 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, engine and engine cooling?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 GMC Sierra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 GMC Sierra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 GMC Sierra complaints?
5 Crash
6 Fire
2 Injury
0 Fatality
30 Towed
3 Medical attention
What are the most common 2021 GMC Sierra complaint categories?
ENGINE 156
POWER TRAIN 59
ENGINE AND ENGINE COOLING 37
POWER TRAIN,ENGINE 29
ELECTRICAL SYSTEM 26
UNKNOWN OR OTHER 14
STEERING 13
UNKNOWN OR OTHER,ENGINE 12
ELECTRICAL SYSTEM,ENGINE 9
SERVICE BRAKES 9
487 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was stopped, the vehicle idled intermittently. In addition, an abnormal sound was coming from the left side of the engine. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | My 2021 GMC Sierra 1500 with L87 engine, covered by recall 25V274. None of my local dealers are inspecting for this recall. This truck is my daily driver and I routinely drive on interstates for my work. GM has been slow to address this major manufacturing defect and has not remedied the problem. My truck is no longer worth what is was previously and is lowering trade in or sale value. I am requesting that GM buy back my vehicle due to ongoing safety risks and loss of value. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving at approximately 50 MPH, there was a loud squeaking sound coming from the front driver’s side of the vehicle before the vehicle lost power. Simultaneously, the check engine warning light started blinking. The vehicle was pulled over to the side of the road and the sound became louder, before becoming a knocking sound. The vehicle was restarted, and the failure persisted. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired, but a dealer stated that there was as recall associated with the VIN; however, parts were not yet available to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available. | Crash: No Fire: No | 128,000 |
| Jul 2025 | ENGINE,FUEL/PROPULSION SYSTEM | Was informed from by GM that my vehicle is involved with a recall an still hasn't been repaired | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | On Dec 27 I noticed a skip in my engine when I started the truck. I took the truck to Cronic Buick GMC on Jan 6 for an inspection. They reported to me that the engine failed.Seized up. I reported the incident to my extended warranty company Warranty Solutions. They refused to do the repair because I was late for an oil change in 2022. After 3 weeks and no cooperation I contacted GM customer service. I was assigned an agent that help initiate the engine repair . The repair was completed on April 12 (3 months after the failure). I paid $4600 out of pocket for a portion of the engine repair . | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN,ENGINE | What component or system failed or malfunctioned, and is it available for inspection upon request? The valvetrain system failed due to broken rocker arms, which resulted in additional internal engine damage. This failure occurred under normal driving conditions. The affected components have not yet been discarded and are available for inspection upon request.How was your safety or the safety of others put at risk? The failure caused sudden engine misfiring and knocking, reducing engine power while I was operating the vehicle. This significantly compromised acceleration and response time, especially during merging and lane changes, which could have led to an accident. Any unexpected loss of power or engine instability at highway speeds poses a serious risk to myself, passengers, and other motorists.Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been diagnosed and confirmed by an independent certified mechanic, who verified the broken rocker arms and resulting engine damage during inspection.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. Only a certified independent mechanic has inspected the failure thus far.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The check engine light appeared and the engine began running rough and producing a knocking sound. These symptoms occurred just prior to the confirmed failure and prompted me to stop driving the vehicle immediately and have it inspected. Given the seriousness of this issue and reports from other GMC 5.3L engine owners experiencing similar rocker arm failures, I urge the NHTSA to investigate this potential defect. It poses a real and significant safety risk. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 60 MPH, the check engine warning illuminated and the vehicle stalled. The contact pulled to the side of the road and attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to the residence. The contact stated that the failure had previously occurred several times while driving. An unknown local dealer was contacted and informed the contact that the recall parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and a voicemail message was left, but the manufacturer had not returned the contact's call. The failure mileage was approximately 70,000. VIN tool confirms parts not available. | Crash: No Fire: No Towed | 70,000 |
| Jul 2025 | ENGINE | Replacement part needed is COOLANT CONTROL VALVE according to diagnostics at local GM dealer service department after noting check engine light was on. YES, it is available for inspection. Told unsafe to drive as it would very likely overheat or worse. It has been in the shop for a month (as of June 11, 2025) awaiting a backordered part, which we’re told is a national backorder. No loaner vehicle available and told by service department that they have had another truck in for same problem for several months and that this problem is very common. PLEASE HELP us with getting the part needed! | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing rough idling, with the RPM fluctuating while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 32,000. VIN tool confirms parts not available. | Crash: No Fire: No | 32,000 |
| Jul 2025 | POWER TRAIN | The coolant control valve is faulty and is on national backorder causing months of my truck sitting in the shop. This is not an isolated issue. GM is claiming it is not covered under warranty, but the part design is clearly a serious issue. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 75 MPH, the vehicle jerked and downshifted to overdrive. The message "Engine Power Reduced" was displayed on the instrument panel. The driver depressed the accelerator pedal, but the vehicle failed to exceed 4 MPH. The vehicle was taken to the dealer, where it was diagnosed that the valve body failed, which caused the transmission to fail. The vehicle was repaired. While the contact was driving home after the vehicle was picked up, the vehicle jerked and hesitated. The dealer was contacted and informed the contact that if the check engine warning light becomes illuminated the vehicle could be diagnosed. After several days, the check engine warning light illuminated, and the vehicle was taken to the dealer where it was diagnosed that the shutter valve had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The contact received NHTSA Campaign Number: 24V797000 (POWER TRAIN). The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure and offered the contact assistance with the transmission repair. The failure mileage was approximately 119,000. | Crash: No Fire: No | 119,000 |
| Jul 2025 | ENGINE AND ENGINE COOLING | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | The contact owns a 2021 GMC Sierra 1500. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine. The abnormal sound ceased once the vehicle had accelerated; however, the abnormal sound returned while the vehicle was idling. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the ball bearing caused a misfire, and two cam lifters needed to be replaced. The vehicle was repaired. The contact picked up the vehicle and on the way home, the engine failed. The contact took the vehicle back to the dealer. The technician test drove the vehicle with the contact as a passenger, and the check engine warning light illuminated. In addition, there was an abnormal sound coming from the engine. The vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was informed that the engine failed and needed to be replaced along with the fuel body system. The contact was informed that as per GMC, the oil needed to be changed to an oil with a thicker viscosity. The fuel body was replaced, and the oil was changed. The manufacturer was made aware of the failure and offered the contact an amended warranty. The contact was informed that GMC had elected to participate in the procedures under the Song Beverly Act. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Jul 2025 | ENGINE | The coolant control valve on my truck is causing issues. From doing research, this is an ongoing issue with the 3.0 duramax. The part is on nationwide backorder and I cannot drive my vehicle in reduced engine power because the only way I can get to work is by taking the interstate. It is madness that GM has not issued a recall or done anything to rectify this issue. Many GMC owners are paying on vehicles that they are unable to drive which is assanine. This part needs to be readily available due to the NUMEROUS complaints that have already been submitted in regards to this part. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | The contact owns a 2021 GMC Sierra 1500. The contact stated that upon starting the vehicle, the vehicle was idling abnormally, prompting the contact to turn off the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the lifter in cylinder #4. The contact stated that the lifter had collapsed into the engine, causing damages to the engine and camshaft. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000. | Crash: No Fire: No | 98,000 |
| Jul 2025 | POWER TRAIN | My 2021 GMC Sierra 1500 Diesel Truck is displaying the Check Engine Light which I was told by the local Mount Vernon GMC Dealership is a failed Temperature Control Valve affecting the transmission. I also get a warning message of "Reduced Engine Power". I am told that it is OK to drive the vehicle but at reduced power. The dealership told me they ordered a replacement part which is covered under warranty on May 7, 2025, but showed on "Back Order". Every time I call to follow up on the status, I'm told it is still on "Back Order", and they cannot do anything to improve the delivery. Why does a customer, owning a "Denali" truck under warranty, can't get the problem resolved? I have a recall notice from GMC dated January 2025 about this very problem and have shown it to GMC dealerships during regular services, and still have the problem. Since I have bought this truck, I have experienced a failed right running board that cost $1,500 to repair a few months ago which is failing again. The driver side mirror now vibrates when I put the truck into drive after being in reverse, and I cannot get any idea on when this transmission valve problem will be fixed which is causing me serious delays in using the truck to pull a trailer. Prior to this problem I had the dealership replace my brakes which required 2 follow-up repairs due to the "GMC original rotors" being warped that required machining to make them not vibrate which to me, now makes them "used". This means I paid full price for "repaired" parts! I thought that by buying a GMC "Denali" 1500 Sierra truck I was buying the "top of the line" in pick-up trucks but now finding out it's a lemon. I love the truck, but not the problems. What do I need to do to get this fixed? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | It started with a emergency brake light coming on, shortly (2 miles) later it started misfiring on cylinder #1 after replacing coil pack plug wire and plug. It then started smoking bad out of the exhaust. I knew GM was having recalls on the 6.2 engines so I hauled it to the dealer. They told me it was a bad engine and since it had aprox.62,000 miles on it and no recall it wasn't covered. Since then the dealer called the factory service rep. and he agreed to replace the engine at a 50% reduction in the price, but had no idea when they could get me a replacement engine. After a few days of research on my part I called the dealer again to get a price on how much it was going to cost me? The owner of the dealership ask me to give him a few more days to ask the rep. if he would agree to 100%. My problem now is I don't have it to drive, I can't sell it. and no idea how long it will be before it can be repaired. Plus I am still making payments on it. It is available for inspection at the dealer. If I had of continued to drive, it could have locked up causing a catastrophic accident. In my research it looks like these problems started in 2019 not late 2020 when mine was built. NC has lemon law complaints going back to 2019 that have been paid out. I currently own a #1 2007 GMC Yukon Denali 6.2 with aprox.389,000 miles and only replaced the transmission recently. #2 A 2008 GMC Sierra Denali 6.2 with 279,052 miles, new transmission. #3 A 2011 GMC Yukon Denali 6.2 with 234,361 miles and #4 a 2017 Cadillac Escalade 6.2 with aprox. 102,000 miles. All of these are working and driving on a daily bases. I have a lot of faith in these 6.2 engines until now, I will no longer be buying any more of these engines even though 1 out of 5 aint bad. Thank you for your consideration and for what you do. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE,ENGINE AND ENGINE COOLING | The contact owns a 2021 GMC Sierra 1500. The contact stated that occasionally while attempting to start the vehicle, the engine hesitated to turn over. The contact stated that the failure progressed, and the vehicle no longer started as needed. The check engine warning light was illuminated. The contact stated that two local dealers were contacted; however, the contact was advised that to diagnose or repair the vehicle, might take several months. The vehicle was towed to a local independent mechanic, where it was diagnosed with camshaft sensor failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000. | Crash: No Fire: No Towed | 83,000 |
| Jun 2025 | ENGINE | Safety recall, unsafe | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The contact stated that several minutes later the vehicle functioned as designed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available. | Crash: No Fire: No | 38,000 |
| Jun 2025 | SERVICE BRAKES | On March 10, 2025, I was driving down a residential street, about 40 mph, when the "Brake System Failure, 42 miles top speed," indicator light came on. Seconds later, I was approaching a stop sign and pressed down on the brake pedal. The brakes failed and the brake pedal went directly down to the floor. Luckily there were no other vehicles around and i was able to coast through the stop sign. I continued to coast until the truck stopped on its own and I was able to shift the gear into park. I've checked for recalls on my truck for this issue and did not find any. There is a similar issue with the GMC 2500 and 3500 series. Perhaps the issue is broader than expected. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | In December of 2024 the engine started not being able to reach full power. This would happen intermittently and there would be a check engine light that would come on when this was happening. In January of 2025 I had the code pulled up by a mechanic at a local shop and this mechanic actually spoke to the service manager of the GMC dealership who said it was covered under the 100,000 mile power train warranty. I took it to the dealership who then told me the diesel mechanic was backed up and I would have to schedule repair for February. I had also received a recall notice in the mail for another issue so asked about taking of both things at the same time. I made the appointment for mid-February so had to deal with reduced engine power for several weeks.The dealership had my truck for several days and a recall was fixed and I thought the reason for the reduced engine power had been fixed also. I had received a phone call from the service representative about an issue that would cost over $1200 that I declined. I did not realize that this was actually for the main issue. I was still thinking the reduced engine power was under warranty. I got my truck back but then the next day the check engine light came on again and the engine power was reduced again. I immediately called the service representative who then told me only the recall had been fixed and that the reason for the reduced engine power was not fixed because I had declined the service. I was totally confused and didn’t understand what happened. This is when I was told that the reason for the reduced engine power was due to a coolant control valve, which was not under the powertrain warranty. I pushed the issue and wanted answers as to why the service manager himself told the mechanic that it was under warranty and was told that the service manager is not a technician and they rely on what the technician says is the problem. And this problem was not covered. I finally gave in and got it fixed and paid $1788. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | Engine experiences missing when accelerating in lower speeds ...also now, and since driving for a few thousand miles, f umes are entering cabin frequently and causing nausea, 'headaches and burning of mouth, lips and eyes .....all the time. My youngest granddaughter got sick and so did my oldest son just this past weekend! As far as I know , police or dealership never inspected , nor did they acknowledge it! No warning lamps appeared | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | When I am in park my engine shuts off the light goes from green to orange which indicates it’s still on electrically. I have to turn on/off my vehicle multiple times for it to turn off fully. It’s an intermittent problem. | Crash: No Fire: No | Unknown |