Complaint volume
484 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 GMC Sierra Complaints
484 consumer-submitted complaints on record for the 2021 GMC Sierra, grouped by component category.
484 Total complaints
5 Crash reports
6 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 6 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 104 complaints, with an average reported failure mileage of 51,093 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, engine and engine cooling?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 GMC Sierra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 GMC Sierra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 GMC Sierra complaints?
5 Crash
6 Fire
2 Injury
0 Fatality
30 Towed
3 Medical attention
What are the most common 2021 GMC Sierra complaint categories?
ENGINE 155
POWER TRAIN 59
ENGINE AND ENGINE COOLING 37
POWER TRAIN,ENGINE 29
ELECTRICAL SYSTEM 26
UNKNOWN OR OTHER 14
STEERING 13
UNKNOWN OR OTHER,ENGINE 12
ELECTRICAL SYSTEM,ENGINE 9
SERVICE BRAKES 9
484 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | POWER TRAIN,ENGINE | On 10/21/2025 as I was traveling on the highway in Kansas at 60 mph, the vehicle lost power and the engine went into limp mode immediately reducing the speed dramatically. Multiple warning lights flashed on the screen. I was able to get the truck to the side of the highway. The vehicle never started again. I was informed by the dealer that the vehicle would need a new engine. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | The engine is knocking and running rough. I took it to Christian Brothers Automotive in Newnan Ga and the advised engine replacement. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,ENGINE | I purchased a 2021 GMC Sierra 1500 Denali (VIN: [XXX] ) from J.C. Lewis Ford in Pooler, Georgia. The dealership did not disclose an active federal safety recall (NHTSA Campaign Number: 24V-xxx / GM XXX) related to engine connecting rod and crankshaft defects that can result in sudden engine failure and loss of propulsion. The Blue Certified delivery document they had me sign includes a section requiring disclosure of any open recalls, but they left the recall section blank and checked that all recalls were explained to me. No disclosure of any recall occurred during the sale. The vehicle developed engine problems within days and is currently in GMC service. The nondisclosure put me at risk of driving a vehicle with a known safety defect. I am reporting this as a dealer nondisclosure of a federal safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | The contact's grandson owns a 2021 GMC Sierra 1500. The contact stated that after the vehicle was purchased from a private seller and driven 258 miles, while his grandson was merging off the exit ramp, the engine seized. The low oil pressure warning light was illuminated. The contact stated that the check engine warning light was illuminated prior to the failure. The vehicle was towed to the contact's residence. The contact scanned the vehicle and retrieved DTCs: P0011, P0016, P006DD, and P0521, stored DTCs: P06DD P0011, and permanent DTCs: P0011 and P0016. The engine was replaced by the contact. The local dealer was contacted for parts. No further information was available. The manufacturer was not contacted. The failure mileage was approximately 100,148. | Crash: No Fire: No | 101,148 |
| Nov 2025 | ENGINE | I just surpassed my extended warranty (5 year/100,000 miles) by a couple of thousand miles and my coolant control valve has gone out. The problem is so common that the part is on back order for months at a time. GM says that they issued special coverage for 2020-2022 models, but my dealer is telling me that my VIN is not covered. They want to charge me $2,400 to replace it. This is insane. It’s a very common problem that they know about and it’s going to almost break me. We need help! | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE,FORWARD COLLISION AVOIDANCE | ENGINE BURNING OIL AND BLOWING WHITE SMOKE OUT TAIL PIPES. HAVE TO ADD OIL EVERY 1500 MILES OR SOONER IF TOWING. HAS BEEN AN ISSUE SINCE FIRST OIL CHANGE. VEHICLE IS NOW AT 88057 MILES | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | While traveling to work at 75mph, a sudden an unexpected malfunction of internal engine components caused a loss of propulsion. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 GMC Sierra 1500. The contact received the recall letter for NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed there was no information from the manufacturer to move forward. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I am an active U.S. Air Force member. My 2021 GMC Sierra 1500 failed GM Recall N252494003 on Sept 29, 2025 (L87 engine loss of propulsion). GM states this defect can cause sudden engine failure and loss of propulsion, increasing crash risk. Despite the confirmed failure, Ocean Cadillac (Miami, FL) told me to keep driving the unsafe vehicle and refused all Courtesy Transportation. The Service Manager admitted in writing that the engine failed, the defect can cause loss of propulsion, and the replacement engine is delayed under GM National Control for up to 3 months — yet they still denied me a loaner or rental. His statements contradict the GM documents he attached: • GM Bulletin DCS7222 says Courtesy Transportation CAN be provided during L87 recall downtime and dealers MUST consider loaners/rentals. • GM FAQ N252494002 says Courtesy Transportation IS available for this recall. • GM FAQ lists recall symptoms (check engine light, hesitation, high RPM, reduced power) — NOT battery drain. • GM states: “If the engine fails, the vehicle WILL lose propulsion.” Ocean Cadillac ignored these rules and put me back on the road in a known unsafe vehicle. As an American manufacturer, GM has a responsibility to protect American drivers. Their failure to follow recall procedures placed me, my family, and other motorists at risk. I request NHTSA investigate whether GM/Ocean Cadillac are complying with recall safety requirements and whether customers are being told to drive unsafe vehicles after confirmed failures. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,ENGINE | I was traveling home from work and lost all power to the vehicle while driving. No warning lights, check engine lights came on. I was able to cross traffic and park it in a business place. I had it towed to a chevy dealership for diagnostic. They said that the timing chain came off and i would need a new engine. I had it towed to a auto mechanic shop for a second opinion and they gave the same result. The vehicle is only 4 years old with 92,000 miles on it. When i lost all power to the vehicle, I did not hear any strange noises. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,FUEL/PROPULSION SYSTEM | I was driving on the freeway and my gmc Sierra at4 received a notification that I could could no longer accelerate. I pulled off to the side as safely as I could in a slanted hill in a major freeway with no shoulder. I sat on the side of the road for 45 min and then ran out of diesel gas waiting for the tow truck. We took into gmc and they said nothing was wrong, we were out of gas. But I ran out of gas waiting for the tow truck. The truck never shut off and ac still going, I just couldn’t accelerate. We’ve had the truck in the shop every single month for the past year for sensor issues and replacements and have all the documentation of the last few years of similar issues. No extensions of warranty’s nothing. Well we started to smell something burning this week and now we were told today we have a faulty fuel pump that will cost us $1,000 to fix and is not covered under our warranty. The truck is still under warranty, so why is something in relation to the power train not covered? There is a current t recall on other gmc models of this year for this fuel pump issue and the safety recall is EXACTLY what happened to us on the freeway and the issue we have now. Why has this not been extended to other GMCs????? My entire family could have died on the side of the freeway!! | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | Took the vehicle to the dealer because of an engine noise. It had issues with the valves knocking when it had around 1000 miles. I took it in and now the truck has around 67,000 miles and I’m being told it needs a new engine because of a bent rod in the engine. I was told that I need a new engine. Previously I had a lot of other issues with the front wheel hubs clicking. But, this truck didn’t even make it to 5 years and now it needs an engine. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | I own this 21 GMC Sierra with a 6.2L. This vin is not part of your current recall. But my truck is at a dealership waiting on a replacement engine. I was told that the engine locked up in the bay. Not sure if any lights came on before the engine failed, the dealer did not go into that much of detail. The truck is sitting outside waiting on the engine, not sure if gm made then do any failure analysis or just said its a 6.2 were sending an engine. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,ENGINE | My wife was driving at highway speeds with all are kids when the trucks motor suddenly loss all power all check engine lights illuminated and what I'm assuming had major engine failure causing rod knock. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | On [XXX], at approximately 15,873 miles and while on the freeway approximately 30 miles from my home, my GMC Sierra 1500 with the L84 engine experienced a failure of the DFM lifter assembly. This required a significant engine disassembly and the replacement of multiple valvetrain components. This repair was performed at Gold Rush Chevrolet in Auburn, CA, as documented in the enclosed service invoice. GM has issued Technical Service Bulletins and product communications addressing similar lifter failures in Gen V small-block V8 engines with DFM/AFM, including Service Update N212353840, PIP5776, #19-NA-219, and related updates. Industry coverage and owner reports and current Class Action Lawsuits indicate that these failures can recur, even after initial repairs, due to the high cycling frequency of the DFM lifters. Given the nature of the defect and GM’s documented acknowledgement of the issue, I am requesting that GM extend the powertrain warranty coverage for the engine and related valvetrain components for a period of 10 years,100,000 miles as a goodwill policy adjustment. A warranty extension would ensure customer confidence and protect against the significant cost of a repeat failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V27400 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the vehicle failed an inspection. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that parts were not yet available. The contact was advised that it was unsafe to release the vehicle to the contact with the recall unrepaired. The contact was advised that the repair would take two weeks for completion. The contact stated that the vehicle had been at the dealer for more than two months. The manufacturer was made aware of the issue but provided no assistance. The contact stated that he needed the vehicle to use. The contact was advised that the vehicle was number 1,000 on the list for the repair. The failure mileage was 71,000. | Crash: No Fire: No | 71,000 |
| Oct 2025 | ENGINE | After having transmission issues which was replaced under warranty, within 300 miles, the engine failed. The vehicle has now been sitting at the dealership since October 7, 2025 waiting for a replacement engine. There is no timeline available for the replacement engine as they are currently backordered. Absolutely ridiculous. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | I just took my 2021 GMC Sierra 1503.0 Duramax diesel into Faulkner Nissan, today 10/18/2025 m, to have that recall fixed. I picked it up from the dealership and drove about 10 miles before it went into limp mode and reduced power mode while I was driving and started to shift very roughly and I’ve never had any issue like this before they supposedly fix this recall, I think the software patch made it worse in my case. Now my vehicle is throwing a bunch of different transmission error codes, that it has never produced , and it is going into reduced power mode,as I’m driving and going into limp mode as I’m driving, which you never has done before And it feels like it’s stuttering in early gears now and the idle was really rough it didn’t idle at a specific spot it went from 800 to 1300 back down to 800 when it should’ve just been idle at 800. I don’t know what to do. It seems like this recall made the problem worse for me and my truck in this case, I don’t know what to do and I don’t know where to go. I hope you guys can help us. Please make GMC take responsibility Before somebody gets killed. If they haven’t already this issue is extremely DANGEROUS AND I’M SURE IS DESTROYING THE TRANSMISSION. I don’t feel comfortable driving my family in my vehicle anymore because of this issue it is terrifying…. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | I was driving at highway speeds probably doing 55 and another vehicle pulled out in front of me forcing me to slow down rapidly. That’s when my wheels locked up and my vehicles wheels locked up in the middle of the highway. Screeching tires, almost like the vehicle went into park for a second. After about two seconds, I was able to continue driving a highway speed no check engine lights no error codes. It felt like I just hit something nearly gave me a heart attack. My family was in the car. It felt like we all almost died. It was terrifying. This transmission issue recall situation has happened to me more times than I can count. Now it’s almost a guarantee that if you have to shift too hard too fast it locks up the differential and it is terrifying. Every time. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | This was the first time I had ever experienced the rear differential locking up at highway speeds in my truck. It was probably the day after I bought the truck. I was going down route one southbound going probably around 60 miles an hour and the wheels locked up and the vehicle felt like it was gonna come to a screeching hole. It felt like I hit something And then the wheels unlocked and it allowed me to keep driving. I thought that I might have hit the cruise control button on the steering wheel by accident and chopped it up to operator error which now I know is one of the most dangerous recall issues I’ve ever had to experience or indoor. Thank goodness my family was not with me at the time. But these issues continued on for months… | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | The retractable running board on the driver side retracted well my 3-year-old daughter was climbing into the back of the truck. She then fell off and to the ground. On more than one occasion, I was standing on the retractable running board on the driver side. I was buckling my daughter up in her car seat. The running board retracted in without me doing anything. I did not touch the door and had the driver's side driver door and passenger door open at the same time. This has also happened when just the passenger door was open. The running board retracts and knocks my shins into the truck body. This is quite dangerous and could easily cause great harm. I am not the only one with this issue and have read numerous complaints in online forums. I came across a potential remediation of the problem in an online forum. That remediation included disconnecting the rear toes switch that moves the running board towards the back of the truck, allowing a person to easily reach items that have slid all the way to the front of the bed. Since I disconnected that I have not had a problem with the driver side running board. The passenger side running board is not exhibiting this behavior. For clarity, the running boards are the factory installed running boards, not an aftermarket running board. Please get GM to fix this blatantly obvious safety concern. Thank you very much. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | DTC CODE P1098 PRESENT RELATED TO FAULTY COOLANT CONTROL VALVE ON 3.0 DURAMAX DIESEL ENGIINE. THIS IS A KNOWN ISSUE WITH THIS ENGINE AND IS SUPPOSED TO BE COVERED UNDER THE 100K MILE POWERTRAIN WARRANTY. PREVIOUSLY TOOK VEHICLE INTO DEALERSHIP FOR REPAIR INVOLVING REPLACEMENT OF THE COOLANT CONTROL VALVE BUT WAS TOLD REPROGRAMMING OF THE ECM WAS REQUIRED FIRST STEP PER GM REPAIR BULLETIN. REPROGRAMMING COST ME $195 AND WAS TOLD THIS WAS NOT COVERED UNDER THE 100K POWERTRAIN WARRANTY. NOW, A FEW MONTHS LATER, THE SAME ISSUE AND DTC CODE P1098 HAPPENED AGAIN WHILE DRIVING ON FREEWAY AT FREEWAY SPEEDS AND CAUSED VEHICLE COMPUTER TO LIMIT SPEED OF THE VEHICLE WHICH CAUSED HAZARDOUS SITUATION IN CONSTRUCTION ZONE AS WAS NOT ABLE TO MAINTAIN SPEED OF TRAFFIC WHILE TOWING TRAILER WITH BOAT. I ALSO UNDERSTAND THAT GM HAS ISSUED SPECIAL EXTENDED WARRANTY RELATED TO THIS COOLANT CONTROL VALVE IN SEPTEMBER 2025 WHICH EXTENDS THE WARRANTY COVERAGE UP TO 15 YEARS AND/OR UP TO 150K MILES BUT I WAS TOLD AT THE DEALERSHIP THAT MY VIN# DOES NOT QUALIFY FOR THIS EXTENDED COVERAGE FOR SOME UNKNOWN REASON? | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Vehicle showing signs of a failing coolant flow control valve and/orcoolant temperature sensor. - AC takes a long time to cool down - Engine fan will stay on after the vehicle is shut off - I often see the notice of “A/C Off Due To High Engine Temp” From what I can find, this issue I’m experiencing is a known point of failure in this vehicle make/model/year. On 10/10/2025, I took the vehicle to Fountain Buick GMC Service in Orlando, FL. The service manager recognized the symptoms immediately, and even knew right away that the part to fix it was on back order - further bolstering that it is an issue that GM is aware of and deals with regularly. Per the service manager, GM’s initial response was to issue a “pay to play” software update that is covered under the 3yr/36,000 warranty, but not the 5yr/100K. Out of warranty, this “solution” costs $499.99, and has a < 10% degree of success. If the update doesn’t fix the issue, then it would be covered. However, the need for the software update was not communicated to consumers. Regardless, since the issue is not yet severe enough to be recognized via code (despite symptoms, pictures, and video), GM will not take any action under warranty towards fixing it at this time. The vehicle’s 5yr/100K warranty expires on 10/15/2025. If the code throws on 10/16/2025, it will not be covered under warranty, but *may* be covered under dealer assistance. And regardless, the $499.99 charge will apply, independent of warranty coverage. More important than the money is the safety. The engine’s temperature is not being regulated, the symptoms I’m experiencing are terminal, and this issue will not be fixed on its own. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Transmission on my vehicle has failed three times since I bought the vehicle in October of 2021. Vehicle currently has 39,000 miles. First transmission issue was resolved by the dealership by replacing the transmission valve body. This solved the problem for approximately 12,000 miles. In September of 2025 with 39,000 miles the transmission suffered a catastrophic breakdown which lead to complete transmission replacement. After being “fix” the vehicle suffered another catastrophic transmission failure within 400 miles of the complete transmission replacement. This incident caused the vehicle to shut completely down and I was stuck in the traffic lane of the US Highway. Fortunately my vehicle and I were not struck while waiting 30 minutes for a tow truck. Presently the vehicle is back at the dealership awaiting repair. From my review of available on-line information it appears there are 10’’s of thousands of GMC Sierra pickups with major transmission issues. This needed to be addressed before someone is killed due to the poor quality of these GMC trucks. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 GMC Sierra 1500. While the contact's husband was driving at an undisclosed speed, the contact noticed an abnormally bumpy ride. The contact felt as if the vehicle was driving over rocks. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, parts were not yet available for the recall repair. In addition, the contact stated that the vehicle had been at the dealer for more than two months awaiting parts. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |