Complaint volume
942 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
942 consumer-submitted complaints on record for the 2021 Ford F-150, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
942 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, exterior lighting, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 4 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 206 complaints, with an average reported failure mileage of 46,358 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
942 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2022 | AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | On June 17, 2022 while driving to work on highway in Nee York Stare, I put the adaptive cruise control on so I could adjust my drivers side rear view mirror. The truck suddenly lunged to the left striking a guard rail and overturned several times. Despite being a direct high speed impact to the guard rail and overturning , the steering airbag did not deploy. See police report attached. Due to this , I sustained major internal tissue damage including: a broken sternum, punctured lung bruised aorta, 4 fractures to the vertebrae in both my upper and lower spine and 4 broken ribs in my upper rib cage. I spent a total of 11 nights in the hospital including 4 nights in the ICU. I have not been cleared to return to work and instill under medical care. I understand there was a airbag/steering column recall on other F150s but I strongly suspect that the reveal needs to be expanded to mite vehicles such as mine. All the Doctors that treated me said my injuries were the direct result of the steering wheel airbag not deploying. The state trooper that reined me from my vehicle , as well as one of the witnesses both told me that my steering airbag did not deeply. I also have pictures as well. | Crash: Yes Fire: No Injuries: 1 Towed | Unknown |
| Jul 2022 | VISIBILITY | The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jun 2022 | POWER TRAIN,STRUCTURE | The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact stated upon parking the vehicle, he noticed that the underbody heat and noise insulators had detached and was hanging on the ground. The vehicle was taken to the dealer who informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 7,000. VIN tool confirms parts not available. | Crash: No Fire: No | 7,000 |
| Jun 2022 | VISIBILITY/WIPER | The windshield wiper arms are defective as pieces of metal from the splines have come off and I do have them. I asked the dealership to check it when I had the last recall and oil change and evidently they did not even check it. I called Ford customer service today and the customer service rep said that my particular vehicle was not covered under the recall as it did not apply. Evidently they don't understand that there are more vehicles with the problem as mine is very evident. Consumer's vehicle was not part of the recall as they did see and have the parts that have fallen out of the wiper arms. They said that they can replace it under warranty but are not able to get the parts as they are going to the recall vehicles. | Crash: No Fire: No | Unknown |
| Jun 2022 | UNKNOWN OR OTHER | My truck was parked in my driveway when i noticed a slight bulge like curve in my rear window. When I opened the door the rear window completely shattered. My local Ford dealership confirmed that the Ford f150's have had this problem for years. They sent pictures to Ford about covering the replacement of the window. Ford refused | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES | Have had squeeking breaks since receiving the truck a year ago. Brought in and was told to watch for a letter they don't have the part that my breaks are safe but the squeeking has gotten a lot worse. Also the dash board lights turn on and off when the car is off. The other day driving at speed on the expressway the whole dash board turned off all gages went to zero than rebooted. I was coasting trying to figure out what was happening so not sure if I lost power. 3 faults were sent to my phone. Restraint fault abs fault and tire pressure fault all showed up. | Crash: No Fire: No | Unknown |
| Jun 2022 | POWER TRAIN,WHEELS | The center retaining bolt on the rear 9.75” 3/4 floating locker axle sheared off after only a few thousand miles, requiring an axle replacement. | Crash: No Fire: No | Unknown |
| Jun 2022 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Seal - Valve - Ford (KL3Z-9U465-A) I have the same engine that is failing in all of the new Ford Broncos - Ford's 2.7L V6 2nd Generation, however, I have this engine in an F-150. My vehicle has been sitting at the dealership for over a month, diagnosed with a faulty valve (same issue that is in the broncos) Seal - Valve - Ford (KL3Z-9U465-A) Something needs to be done about this - Ford has offered me no loaner or rental vehicle AND I am still paying car payments while it is sitting up there at Ford! Help | Crash: No Fire: No | Unknown |
| Jun 2022 | VISIBILITY/WIPER | The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 55 MPH in a rainstorm, the front windshield wipers became inoperable, causing a visibility hazard for the driver. The vehicle was taken to the local dealer who diagnosed that the wiper motors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 22V250000 (Visibility). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 17,250. | Crash: No Fire: No | 17,250 |
| Jun 2022 | WHEELS | The bolt that secures the hub to the semi float axle shaft sheared on the rear passenger side. At this point, the only thing holding the wheel/hub assembly on the truck is spline friction and brake caliper. I discovered the issue today during a tire rotation, but based on the condition of the bolt it appears that the bolt has been sheared for some time--possibly from the factory. More owners reporting the issue here: https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/ | Crash: No Fire: No | Unknown |
| Jun 2022 | VISIBILITY | The contact owns a 2021 Ford F150. The contact had received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 65 MPH in the rain, the front windshield wipers became inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to local dealer, where it was diagnosed with needing the windshield wiper motor and the blades to be replaced. The dealer replaced the blades but the windshield wiper motor parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 15,400. | Crash: No Fire: No | 15,400 |
| Jun 2022 | POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE | The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) and 22V193000 (Electrical System) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available on NHTSA Campaign Number: 21V986000. Parts distribution disconnect on NHTSA Campaign Number: 22V193000. | Crash: No Fire: No | Unknown |
| Jun 2022 | VISIBILITY/WIPER | Passenger wiper arm fell off during rain while driving on highway. | Crash: No Fire: No | Unknown |
| May 2022 | VISIBILITY | The contact owns a 2021 Ford F-150 The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that the recall was resolved by the Ford dealer. | Crash: No Fire: No | Unknown |
| May 2022 | STRUCTURE,LATCHES/LOCKS/LINKAGES | The contact owns a 2021 Ford F-150. The contact stated while driving approximately 70 MPH, the hood was vibrating. The contact pulled over safely and noticed that the hood bolts were loose and one was missing. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with missing latches and bolts. The dealer repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 8,000. | Crash: No Fire: No | 8,000 |
| May 2022 | VISIBILITY/WIPER | The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed in the rain, the front windshield wipers stopped working without warning. The contact restarted the vehicle. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified via email but no response was received. The failure mileage was approximately 25,460. | Crash: No Fire: No | 25,460 |
| May 2022 | SERVICE BRAKES | The contact owns a 2021 Ford F-150. The contact stated while driving 5 MPH, the brake pedal was depressed to the floorboard however, the vehicle failed to stop with several unknown warning lights illuminated. The contact stated that within several seconds, the brakes would engage and stop the vehicle. The contact took the vehicle to the local dealer to be diagnosed however, the mechanic was unable to determine the cause of the failure. The contact stated that the failure persisted. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,000. | Crash: No Fire: No | 6,000 |
| May 2022 | BACK OVER PREVENTION | Vehicle has malfunctioning backup camera module. Dealer replaced module and was unable to correct the issue. Dealer forced owner to pick up vehicle with inoperable backup camera even after owner expressed their concerns over the non-functional safety system. When the vehicle was picked up from the dealer, 8900 mileage was on the odometer, within the manufacturers warranty period. Consumer was told that the vehicle was in a drivable condition and that they would no longer be able to supply a loaner vehicle. The dealer also stated that the vehicle is equipped with mirrors and reverse imaging system should not be relied upon. | Crash: No Fire: No | Unknown |
| May 2022 | ELECTRICAL SYSTEM | The contact owns a 2021 Ford F-150. The contact stated while driving approximately 65 MPH, the brake was inoperable. The contact stated that the trailer brake warning light was illuminated. The vehicle was diagnosed with software failure and repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V193000 (Electrical System) however, the VIN was not included. The approximate failure mileage was 4,600. The contact stated that the trailer brake controller was replaced and the issue with the vehicle no longer exists. | Crash: No Fire: No | 4,600 |
| May 2022 | POWER TRAIN | I was driving down the interstate, traveling around 70MPH and my check engine light came on as well as a notification to my phone. The phone notification from the Ford Pass app read: POWERTRAIN MALFUNCTION / REDUCED POWER What is Happening?: Illuminates when the system has detected a powertrain or a four-wheel drive fault. What should I do?: A powertrain or all wheel drive/four wheel drive fault has been detected. Contact your authorized dealer as soon as possible. The vehicle wasn't responding to me pushing down on the accelerator, as if the engine had just stopped working. I bought this truck new in October of 2021 - it is a 2021 F-150 and currently has only 9,500 miles on the odometer. As soon as this happened, I thought back to an article I saw recently about the Ford Broncos failing.. connecting the dots, the same engine that is failing in the new Broncos, the 2nd generation 2.7L V6 is the same engine in my 2021 F-150. It has not been diagnosed as of this moment, it will be diagnosed tomorrow; however, I am afraid this case is the same as the others reporting issues with the 2nd generation Ford 2.7L V6 - I may need a new motor! | Crash: No Fire: No | Unknown |
| May 2022 | WHEELS | The bolt holding the hub to the axle sheared off. THis truck is less than a year old with 95% highway miles so, not sure what the cause is other than negligence on Ford's end. Without this bolt, the wheel could separate from the axle while driving and cause a serious incident. There was no indication other than a slight rattling I could hear while driving slow with the windows down. It is possible there are many people out there with the same serious issue without knowing. This seems to be a common issue looking through forums of people with the same truck and Ford is giving everyone the run-around. This is too serious of an issue to be taken lightly and an official recall should be made. | Crash: No Fire: No | Unknown |
| May 2022 | ENGINE | The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and jerking. The vehicle was taken to the dealer, and the dealer replaced all four tires; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000. | Crash: No Fire: No | 2,000 |
| May 2022 | POWER TRAIN,STRUCTURE | The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Apr 2022 | POWER TRAIN,STRUCTURE | The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Apr 2022 | VISIBILITY/WIPER | While driving on the highway, the sunroof spontaneously exploded, sending small pieces of glass everywhere including at the vehicle driving behind us. Fortunately our sunroof screen was closed, otherwise the glass would have shattered into the truck on me and 2 kids as well. The loud “bang” caused us to duck and swerve as it sounded like a gunshot. This occurred on a new truck with only 5,000 miles on it. The dealership currently has the truck and upon replacing the sunroof noticed that no sunroof drains were ever installed on the vehicle. We don’t know if this is related to causing the sunroof to explode, but the dealership claims it does not have anything to do with the sunroof shattering. | Crash: No Fire: No | Unknown |