Complaint volume
84 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
84 consumer-submitted complaints on record for the 2021 Chevrolet Traverse, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
84 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, unknown or other, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 4 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 14 complaints, with an average reported failure mileage of 51,196 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
84 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2022 | UNKNOWN OR OTHER | Driving down the road and the sunroof exploded outward spontaneously. No other cars on the road, nothing hit the glass. Safety at risk because it was very loud and some of the broken glass fell inside the vehicle. | Crash: No Fire: No | Unknown |
| Jan 2022 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | I have a 2021 Chevy Traverse LT. The stereo touch screen keeps completely freezing. We've brought it to the dealer who told us it was working fine. Its frozen twice. Once we had to pull the fuse out to reset it for it to work. Vehicle has a rattle at startup and suspension squeaks. Captain seats almost seem loose, they rattle at times. The brakes are horrible, they squeak all the time. Pads are not worn, but it appears from my mechanical knowledge that the pads are slightly oversized to the rotor or not set on straight and they're rubbing the unmachined part of the rotor which could contribute to the brake issue. Dealers have claimed before its just ceramic rub, however; I have done tons of brake jobs and ALWAYS use ceramics. NEVER had a problem with that. Vehicles need a MAJOR recall for all these systems as they can all be a major safety concern. Brakes not set on right or pads to big can cause the pads to break off causing loss of braking power and an accident. Seats not tightened properly can cause death or serious injury to passengers in an accident. Failing suspension can cause loss of control of the vehicle and an accident, freezing touch screen can cause an accident if the driver is using the Nav system and it stops. | Crash: No Fire: No | Unknown |
| Nov 2021 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | Occasionally when putting the SUV in reverse, the car does not go into gear. I'll hit the gas and nothing and then all of the sudden it goes into gear. It's almost like it's in a delay sometimes I'll have to put into drive and then reverse for it to go into gear. | Crash: No Fire: No | Unknown |
| Nov 2021 | UNKNOWN OR OTHER | a few days after purchasing vehicle a rotten egg smell started coming out of AC. took to dealership twice and they cant find the problem and since the smell comes and goes we were informed that this happens because is a brand new vehicle. But i'm d one getting terrible headaches when that smell comes out of no where. Last time it happened i was ready to go to emergency room it was so bad i had to open up d windows to get some air. | Crash: No Fire: No | Unknown |
| Nov 2021 | SERVICE BRAKES | Right Front break pad makes A real bad noise, Sounds like metal on metal. Took it to dealer I bought it from and they said it was a noise from ceramic pad and chevy will not fix it. I paid approx 34000 to be told they wont fix it. It sounds like a piece of junk when you hit the breaks. I have bought many new chevys in my Life time. This will be my Last. They said it wont hurt anything. I have never bought anything but big three but will buy Toyota from now on. They back their cars. I know nothing will be done about this problem but I will tell everyone I see. | Crash: No Fire: No | Unknown |
| Jul 2021 | SERVICE BRAKES | From day one the brakes respond erratically. The braking is uneven regardless or road conditions. The dealer identified a problem but can’t repair it until they receive a solution from the manufacturer. | Crash: No Fire: No | Unknown |
| Jun 2021 | POWER TRAIN | With just 1,085 miles on a new 2021 Chevrolet Traverse RS the 9 speed automatic transmission began to fail. It feels as if it skips and there is a distinct shudder as it shifts in the higher gears. The transmission also appears to labor as the vehicle ascends even the smallest change in grade. Research of these issues shows its a noted prblem with the GM 9 speed automatic transmission. | Crash: No Fire: No | Unknown |
| May 2021 | SERVICE BRAKES | WE BOUGHT A 2021 CHEVY TRAVERSE AND THE DAY AFTER PURCHASE THE BRAKES BEGAN MAKING A GRINDING NOISE OFF AND ON. THREE WEEKS TO THE DAY AFTER PURCHASE, MAY 11, BEHIND THE DRIVER SIDE BACK TIRE WAS A PUDDLE OF DARKER FLUID. THE BRAKES BEGAN GRINDING WORSE. I LEFT FOR WORK AND WHEN I RETURNED HOME UNDER THE CARPORT WHERE THE TRAVERSE WAS PARKED WAS FLUID WHERE EACH TIRE HAS SAT. I DROVE 15 MILES TO MY NEXT DUTY SPOT FOR THE DAY AND BRAKES WERE GRINDING HORRIBLY.. WHEN I GOT TO MY DESTINATION I POPPED THE HOOD TO FIND THE RESERVOIR WHERE THE BRAKE FLUID GOES COMPLETELY EMPTY. IT LOOKED AS IF IT NEVER HAD FLUID IN IT TO BEGIN WITH. THE DEALERSHIP SENT A TOW TRUCK TO MY LOCATION AND PICKED THE VEHICLE UP. | Crash: No Fire: No | 1,496 |
| May 2021 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2021 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN GRINDING AND SQUEALING SOUND COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO TROPICAL CHEVROLET (8880 BISCAYNE BLVD, MIAMI SHORES, FL 33138) WHERE THEY INFORMED THE CONTACT THAT THE BRAKE PARTS WERE NEW AND THAT AFTER CONTINUAL DRIVING, THE SOUND WOULD GO AWAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 1,247. | Crash: No Fire: No | 1,247 |