Complaint volume
765 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
765 consumer-submitted complaints on record for the 2021 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
765 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 18 crash reports, 11 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 162 complaints, with an average reported failure mileage of 55,888 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
765 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | STRUCTURE,UNKNOWN OR OTHER | Rear power window has been replaced multiple times, each time it develops cracks and leaks water causing possible mold in the truck cabin. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 30-40 MPH, the check engine warning light and other unknown warning lights were illuminated, and the engine was running rough. The vehicle was taken to an independent mechanic, where the contact was informed that the vehicle could not be diagnosed due to a lack of equipment. The vehicle was then taken to Gary Sapp Automotive, where it was diagnosed with engine failure. The mechanic determined that the engine needed to be taken apart for the repair or replacement. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an extended warranty. The failure mileage was approximately 89,000. | Crash: No Fire: No | 89,000 |
| Nov 2025 | POWER TRAIN | I was stopped at a stop light and all of a sudden, the engine just revved amd revved and no drive only reverse, and it happened 4 times until tonight, 11/11/25 @ 8:38pm I am stuck at another red light and have to back my truck up to Home Depot and get a tow. Only a 5 year old truck with 71122 miles and ALWAYS WELL MAINTAINED WITH PAPERS AND GOES OUT ON ME. NOT ACCEPTABLE GM! You make things and used to be solid, like a rock trucks but now I feel robbed as a long time Chevy fan/enthusiast but I may have to change manufacturers unfortunately. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | GM 6.2 engine recently tested for the national recall regarding valve and lifter issues. Recall was cleared as ok, but they found burnt cylinders in multiple areas within the engines. Several issues are still occurring with this engine, and I think most are related to the recall effort. 1. Engine will use oil at an abnormal pace when towing anything heavy. Recently used an additional 2 quarts of oil when towing a trailer that weighed 10, 000 pounds over 1600 miles. 2. Recently engine seemed to lose compression at a stop light and turned off. This happened an additional 5 times until I could get the truck off the road and into a safe place. The engine would immediately start and then die within 5-10 seconds. Towed to a Chevrolet dealership and the service manager tried to move it into the bay for diagnostic testing. started and stopped 4 additional times as they attempted to drive if 100 feet into the service bay. Towed to my hometown dealer that afternoon for diagnostics testing. The next morning when they started the truck it cranked fine and has been running since (7 days). No lights appeared on the dash during the breakdown or warnings appeared in their testing I have spoken to several other Chevrolet owners about the 6.2 engine issues and what was occurring with my truck They also had seen an increase in oil usage when towing heavy. I believe that your investigation needs to delve further into not only issues with the lifter / rods but also into other mechanical concerns that are oil dependent and related such as burnt cylinders. This last issue occurred on October 27, 2025. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle was at a stoplight with the auto start button engaged on it. The vehicle completely stalled. All the power is drained from the car. leaving me stranded in the highway. I got it towed and when replacing the battery still nothing will roll over or even turn on. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that upon arriving at the destination and turning off the vehicle, several attempts were needed to release the key from the ignition. The contact also had to leave the key in the ignition on several occasions because the key could not be released or removed. The vehicle originally returned to normal functionality, but the key had since become permanently stuck in the ignition. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ignition switch. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 69,000. | Crash: No Fire: No | 69,000 |
| Nov 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a ticking sound coming from the engine compartment, and the vehicle lost motive power. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was towed to the dealer, where it was diagnosed with crankshaft failure. The dealer discovered metal shavings in the engine oil and oil filter, and the contact was informed that the engine needed to be replaced. The replacement engine was ordered, and the vehicle was repaired. After the engine replacement, the contact stated that while driving at an undisclosed speed, the vehicle felt difficult to operate. Additionally, while the vehicle was parked and turned off, the vehicle failed to restart and lost motive power without any warning lights illuminated. The vehicle was inspected by an independent mechanic, who found that the metal bar located near the battery was very loose. The mechanic also informed the contact that due to the prior crankshaft failure, the transfer fuse box, starter motor, and battery had failed and required replacement. The vehicle was repaired. The contact stated that upon inspecting the replacement engine, the manufacturer’s sticker indicated that the engine was a remanufactured engine, and there was dirt and debris on the engine. The manufacturer was made aware of the failure. The approximate failure mileage was 48,650. | Crash: No Fire: No Towed | 48,650 |
| Nov 2025 | POWER TRAIN | The truck started to vibrate badly. Brought it to the dealership and have to replace the 6.2 L engine. I was happy to make it home without it breaking down. The truck only has 67,000 miles on it. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | Engine just died going 55 mph on a paved road. GM repair shop says engine needs to replaced. They originally told me my 6.2L engine was a recall, but my VIN didn’t show on database. Seems GM’s scope was not wide enough on their recall. I feel I deserve a new engine. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | 2021 chevy silverado Engine was under the 6.2 recall On Sept 4 2025. The engine blew and the truck was taken to local chevrolet dealer. It had 38k miles on it. It stillf ell under the original powertrain warranty and the recall. Dealer informed me new engine was needed and ordered. It has been 2 months and the engine has not shipped from GM. 60 days is more than adequate time for this issue to be resolved. GM has made no attempts to make this right. Please help | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | My transmission started to make a rumbling sound intermittently while I was on the highway. It happened during normal highway speed and not dependent on acceleration or deceleration. I brought it to the dealership with 84,000 miles and they dropped the transmission pan. No metal found in the fluid. The issue was with the torque converter. I had my oil changed 1.5 weeks prior with a 21 point inspection. I was curious if there was a TSB for this issue. I haven't been able to find a recall notice for this issue. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | Started with a clicking noise that mechanic thought it was the fuel pump but found out later it was the bearing is the rocker arms that failed and ruined the camshaft. Now it needs a new engine. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | misfire on cylinder #6 lifter failure on cylinder #6 bent push rod on cylinder #6 happened going down the highway at 75mph, luckily no one was injured local Chevrolet dealer did diagnostic and repairs repairs were covered by aftermarket warranty - $100.00 deductible no warning lamps or messages or other symptoms before hand | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | 1st gear to 2nd gear are slipping | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | Dealer says my vehicle is not approved to even check the motor out. Build date 6/21 6.2l motor under recall | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE,FUEL/PROPULSION SYSTEM | Engine failure in 2023. Paid 15,600 to have engine repaired and gm is denying reimbursement because repairs not done at dealership and vehicle is too old is what they are giving me for reasons for denial. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | The contact owns a 2021 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train), and the vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the recall repair had been performed; however, the recall remained marked as incomplete. The dealer was contacted and confirmed that the recall service report had been sent to the manufacturer. The manufacturer was contacted and confirmed that the recall service report had been received; however, the manufacturer advised that the recall could not be marked as complete. The manufacturer did not provide further information. The contact expressed doubts that the recall repair was completed effectively. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | I experienced a locking up or no power to the rear wheels. It was raining and the rear wheels would spin. I had no traction. I had to take a few turns and had to be careful or I would have fishtailed into other vehicles. When I stopped at a stop light/or sign then proceeded forward the rear wheels would spin in place. The tires wouldn't grab the pavement. This is the best way I could explain it. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | The air conditioning only blows HOT air. The vehicle was inspected by my mechanic and states that the compressor and belt have failed and needs to be replaced. I realize that my 2020 Silverado is out of warranty, but after looking into this situation, I have found that GM has had known air conditioning issues with certain Silverado models, especially 2019-2021. I believe this is a widespread defect and should be covered and repaired through a goodwill program. I am bringing the Silverado for repairs to my mechanic on 10/31/25 as I live in South Florida and cannot continue driving this vehicle without air conditioning. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | This is a recurring and random issues: 1. The "Stereo" shuts off and will take anywhere from a minute to 10 minutes to come back on. The issue is: a. This cuts out the use of hands free operation. b. It stops all use of GPS c.I can no longer use my cell phone to call in an emergency 2. The backup camera (which is the "Stereo") goes blank or dark on occasion. Cannot see to the camera for backing up anymore. 3. The "Stereo" stops responding, but still has power. This means the radio or music or whatever is still playing but I cannot turn it DOWN or OFF. Very unsafe that I cannot turn this off when driving, cannot hear sirens, etc. I have tried to have this addressed by Chevrolet. They "reset" the truck but I did not work. They want to replace the "stereo/backup camera/communication system" but cannot guarantee this will actually fix the issue. It is over $2000 to "try" this fix I contacted GM customer service and was told NO RECALL, NO RECOURSE | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle shuddered and hesitated while shifting into gear. No warning light was illuminated. The vehicle was taken to a local dealer, where the transmission was flushed due to a possible torque converter failure; however, the failure progressed. The vehicle was taken back to the same local dealer, where it remained for further investigation; however, no cause for the failure was found. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,265. | Crash: No Fire: No | 62,265 |
| Oct 2025 | ENGINE | I’ve purchased my Chevy Silverado brand new and I’ve had to bring it to the dealership multiple times for code P1098 this will be the second time this has been repaired. Looking on line this is very common. This is the second time I have to leave my vehicle at the dealership and not I don’t have my vehicle. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE | ENGINE IS JERKY READ ONLINE ISSUES HAVE A LEMON LAWSUIT . THE DEALERSHIP SAID IT WAS AN 02 SENSOR IT DIDNT FIXED THE ISSUES | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | Auto tailgate would open and shut on its own, the rear tailgate button stopped working and then only the interior switch would work, Then after a month, the tailgate would not open and switch shorted out. Seems very similar issue as other chevys with water intrusion. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE | While driving the engine shut off without any warning lights which could have caused a serious accident causing bodily harm or property damages as I was unaware of the issue and was going 50mph at the time - this occurred on 10/23 I noticed a ticking and brought the vehicle to the dealer for inspection on 10/20, at the time of this inspection the technician said that they could not replicate the sound and I explained that this was happening at 3000 RPM. The technician said that I would need to bring the vehicle back and they would need to start to take apart my engine piece by piece and I said the ticking is part of the known lifter problem and the technician shrugged his shoulders offering no other options. That same day I took my vehicle to another independent shop and he confirmed the ticking is a known issue that occurs prior to the lifter collapsing. After the vehicle shut itself off, and I was able to restart the vehicle, many warning lights appeared on my dash, there were none there before, one of the codes that was flashing was ESC and the vehicle began to lurch and downshift. I called my mechanic who said the code was to do with the electronic stability control system but I should be okay to drive until I could get to him for him to look at the codes. On 10/24 I took the vehicle to the mechanic and another code was for Cylinder 3 misfire which he stated could be the collapse of the lifter and the codes will not clear. The vehicle now downshifts without warning, there is an engine knocking that is occurring and the vehicle is not safe to drive as the engine may seize at any moment. | Crash: No Fire: No | Unknown |