Complaint volume
767 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
767 consumer-submitted complaints on record for the 2021 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
767 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 18 crash reports, 11 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 162 complaints, with an average reported failure mileage of 55,888 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
767 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | ENGINE | Engine failure | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | My 2021 Silverado with only 80,655 miles had to have the engine replaced. On 11/20/24, my vehicle indicated a P0303 code for miss-fire in cylinder 3. I took my vehicle to for repair to a local Chevy Dealership and was informed of the following: 1) Needed programming changes to the fuel injection based on service bulletin N242450631. This repair was completed by the dealer. 2) Needed a “tear down” for further diagnostic. It was determined that the specific code could not be repaired and the entire engine needed to be replaced which was done at my cost. The details on service bulletin N242450631 are limited and do not describe issues that could be caused by the fuel injector problem. Relative to service bulletin N242450631 fuel injector issue, based on my experience with my vehicle, I believe this fuel injector programming bulletin issue caused the engine malfunction and subsequent need to replacement. Before the bulletin repair was completed, I know that my vehicle engine surged often. Looking back now, this constant surging had to be hard on the engine and likely caused the failure. Regardless, if it wasn’t the service bulletin that caused the issue, a vehicle engine should last more than 80,000 miles. I believe GM needs to take responsibility for the engine failure which I believe was caused by faulty workmanship, design, computer engine programming, or some combination of these issues. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 50-55 MPH, the vehicle went into LIMP Mode. The vehicle decelerated to 35-40 MPH. The contact stated that the vehicle was consuming an excessive amount of oil. The contact stated that the vehicle was consuming a quart of oil per month. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a failed lifter. The vehicle was repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 92,000. | Crash: No Fire: No | 92,000 |
| Jan 2025 | ENGINE | Driving down the road and the vehicle shut off and said to restart. Wouldn't start back up. Check and found a 400 amp fuse was blown. Tested starter and was fine. Restarted the vehicle and it made a loud rattling noise and shut back off. Sent it to the dealer and they found that number 1 and 2 rods overheated and locked up the motor. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | Lifter failure on number 2 cylinder. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,ENGINE | Lifter failure at 8629 miles. All warning lights went on at time of incident, truck would barely drive home and I had it towed into the dealership where they replaced the entire bank of lifters. This is on my repair order- "Checked and found dead mis on cylinder 4 and ticking noise from engine//performed compression test and found no compression on cylinder 4//removed passenger side cylinder head and found lifter bad causing push rod to bend//replaced all lifters on right bank and 1 pushrod//changed oil and filter//filled coolant and test drove and found all ok. I called Chevy at time of incident (1/21/22) and opened case# 9-7252876703 stating I wanted both banks of lifters replaced because I pull a 30' camper with my family and didn't want the other side to fail while I'm pulling 7000+ pounds. They declined to replace the other bank stating that since the vehicle had more than 5000 miles it did not qualify for both sides to be replaced and it was for only vehicles after 11/21 and mine was built 2/21. I still would like to get the other bank of lifters replaced under warranty. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE,FUEL/PROPULSION SYSTEM | At start up check engine light, service esc, service parking brake. Code reader shows code P0304 misfire cylinder number 4. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH and attempting to overtake a semi, the vehicle lost automotive power and stalled. The vehicle was later towed to the local dealer who diagnosed that the engine had seized and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000. | Crash: No Fire: No Towed | 100,000 |
| Jan 2025 | ENGINE | 2021 Chevy Silverado RST 6.2 Crankshaft Failure – Trust bearing / Main Bearing – Verified by GM dealership. This incident occurred without any prior warning indicators. The check engine light illuminated only after the engine began to seize, and the engine abruptly stalled. At the time of the failure, the vehicle was traveling at 60 MPH on a busy highway. Upon the event, the vehicle came to an immediate stop and could not be restarted. The engine failed to turn over, rendering the vehicle inoperable and partially obstructing traffic. The vehicle was subsequently towed to a local General Motors dealership, where it was determined that the failure was due to a crankshaft thrust and main bearing issue. The vehicle has 27,000 miles on the odometer. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | I have just been made aware that there is a lot going on right now with the l87 6.2 motor. I purchased my truck last September so I e had it almost a year 1/2. I recently started having what seems like a misfire issue as of 1/20/2025. I have it scheduled to be checked out Friday 1/24/2025. I’m just reporting this to cover my back if any recall or anything comes about. In addition I’ve had regular oil changes and maintenance on the truck. It’s currently inspected and insured. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | Started my truck and the check engine light was flashing along with a few other warming lamp lit up. When I went to drive the truck the engine started to make some noise, and didn't have much power. After being diagnosed by the dealer ship the motor needed new valves, lifters and camshaft. The bill for the repairs is going to be around $8,500 and GM is not willing to help with the costs. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | Total catastrophic engine failure. Occurred at roughly 80,000 miles. Engine bearing shattered causing total engine loss. Needed to be replaced. Occurred in May 2023. There were no precursors to the event and the engine had been well maintained. I noticed an investigation of my vehicles engine and thought I should report this. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | Major engine failure / main bearing failure with the engine burning oil and no warning signs no oil leaks or no burning oil smoke out of exhaust. I’m in the process of having the engine re built out of pocket on this date 1/19/2025 and have no documentation from repair shop at this time so I can’t up load any further information till I get it completed, | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING,ELECTRICAL SYSTEM | Started The Vehicle and the Steering wheel would not turn. Warning said: Service ESC & Service Power Steering Drive and the Stability Control Light came on. After ready many complaints about the same thing, we turned the car off for 20 minutes and then on again and it worked. But this is dangerous. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | I was driving 65mph down the freeway when the truck suddenly turned off and the dash told me to put in neutral and start again so I did just that. Made it about another mile and the truck completely turned off and wouldn’t turn back on there was nowhere to pull over or get off the freeway in that time frame so I was stopped in the middle of the highway with my family in the truck. Luckily a guy in another truck was able to push me over to the shoulder with his vehicle where I sat and waited four hours for a tow to the dealership. Two days later they called me and told me it’s spun a bearing and threw two rods and needed a new engine. I’m anal about servicing my vehicles they told me it just happens, but it was a brand new truck with only 35k miles. Ever since I got the new engine installed it’s constantly squeaking and they can’t seem to pin point the issues I feel like it’s going to happen again and this next time I’ll probably be out of warranty and it’ll be out of pocket for me to fix. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | The crankshaft bearings failed causing engine to knock very loudly. I didn't get an engine light. Dealership did replace one bearing and said lifters we fault and replaced. This happened with just over 33000 miles on truck. I didn't receive any extended warranty from manufacturers for any problems that may occur in future from pieces of metal or other contamination to inside of engine. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE,FORWARD COLLISION AVOIDANCE | While driving down a major, extremely dangerous highway [XXX] in Pasco County, FL) my truck randomly shut off (with zero warning, no check engine lights, nothing) Thankfully, i was already in the right hand lane and managed to coast into a gas station. At 60, 375 miles on my 2021 truck I was 352 miles outside of the powertrain warranty, so I had my truck towed to the closest chevy dealership to see if they would good-will the warranty. They (Chevy) reported to me that there was a rod-knock with an estimate of $17,203.52 to rebuild the motor. I would also have to pay approximately $2000 (10 hrs of labor) for tear down of motor to even see if GM would POSSIBLY pay out anything on warranty. I am the only owner of this truck since day 1. I have every oil change record that was done as specified by the manufacturer. I have no means of transportation at this time. My truck is available for inspection. I am also unable to take out any other vehicle loans while I am forced to pay for a truck that now, has no motor. Also, I went in for a recall of a software update for the forward collision system. Previous to the dealerships update, the system was working fine. After the update, the collision system no longer works. This is greatly affecting my ability to work, and function as a member of society. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | Engine lifter failure at 75 k miles | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | Engine stopped working while driving on major highway. Coasted to stop on shoulder. Truck was towed to nearest Chevy dealer, Parkway Chevy, Tomball, TX ([XXX]). Diagnosed bearings failed, camshaft froze and engine valve damaged. After rude treatment by service agent and service manager, towed truck to original dealer in Conroe, TX-- Buckalew Chev/Keating Chev (Nov. 25, 2024). They confirmed problem and truck has been sitting at their dealership since Nov. 25, 2024 waiting for re-mfgd engine. No timeline given for replacement. Bought another truck (Toyota Tundra -- [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | 1. The automatic tailgate opens by itself randomly. It appears to be malfunctioning. I am unable to open it from the tailgate now. When it’s open it continues to attempt to unlatch making the noise. It’s opened while driving. 2. So far I lost a cooler on the highway due to this problem which would cause a road hazard to other drivers. 3. I brought it to the dealer they said it’s not there problem due to my vin not matching the recall even though there’s a recall for this problem with same year trucks. 4. It has not been inspected due it not being an official recall. 5. No warning lights regarding this issue. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,STRUCTURE | I washed my truck and now suddenly the tailgate opens and closes whenever it decides and I have paint that is bubbling and it looks as if it’s gonna all chip right off the hood | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | Vehicle has less than 35k miles. Vehicle started and operated normally Attempted to turn onto main thoroughfare from a stop. While still in drive, vehicle engine rev’d up but transmission did not engage. Attempted to cycle through gear selector with same result. Reverse is the only gear that allowed vehicle movement. Serious safety concern if this were to happen while traveling at any significant speed or if trying to merge or cross heavy traffic. Vehicle has not had an official diagnosis, but I believe this is a transmission valve body problem known to the manufacturer. There was no indication prior to this event of any mechanical or electrical problems with the vehicle. This issue could easily get someone killed. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | Vehicle is shuttering while driving, vibrating at different speeds and it feels like the wheels are locking. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES | When putting vehicle in PARK and releasing the foot brake it rolls back an excessive amount of space sometimes it rolls back so much we begin to get scared thinking we are still in DRIVE and jump back in vehicle just to learn we are in PARK. We have had this issue since the day of getting truck in August of 2024 and how much it rolls back is never consistent on the length of the roll back. Sometimes it feels like it make even slip out of gear and just keeping rolling. It’s very scary and we have almost knocked ourselves out when it happens trying to jump back in to stop it. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The 8-speed automatic transmission (8L90) has been failing. It has put me in my passengers safety at risk because my truck can lurch forward without warning due to delayed downshifting and RPM surge. Yes, the dealership has confirmed this issue multiple times. The component has been inspected by the dealership multiple times. Yes, check engine light came on and yes there was symptoms before the failure such as lurching jerking, surging harsh and erratic shifting. They first appeared at 55,000, MI. It continues to happen to this day. I have an appointment scheduled for today at 9:20 a.m. for the dealership to look at it again but this is a legitimate concern. | Crash: No Fire: No | Unknown |