Complaint volume
767 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
767 consumer-submitted complaints on record for the 2021 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
767 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 18 crash reports, 11 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 162 complaints, with an average reported failure mileage of 55,888 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
767 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | ENGINE | Camshaft bearing failure. Catastrophic engine failure while accelerating at left turn. Required full engine replacement. Incident occured at 59,982 miles on odometer. Even though vehical was under manufacture warranty it took approx. 18 days for GM to assume responsability. I was required to produce all maintenance records and was left without a vehicle for this time. Company was not clear on what work and parts of this repair would be protected under further warranty. Company did not provide exact specifics on replacement engine year and place of origin. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE,FORWARD COLLISION AVOIDANCE | I was driving 60mph and went to accelerate a little bit more and my lifters went out and stated clicking. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | 6.2 engine failure second motor put in last week dealer took for test drive truck was towed back for second engine failure | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | Transmission jerking violently while driving at low RPM 1000-1500 RPM. Occurs daily. Shudder and vibration as vehicle is slowed approaching stops. Effect and feeling is unsettling to driver and passengers. Can be recreated but is also intermittent at times. Dealer has avoided fixing as it is not 100% consistent. Asking me to drive until failure which is unsafe and could lead to accident or stranding. | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER | I get A shift to park message on my dash behind steering wheel whenever I put the vehicle in park and turn it off. It want let the vehicle completely shutdown. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | The transmission either shifts hard or momentarily locks up when downshifting and then shifting back up into high at 50+ mph. Check engine light comes on, tow haul mode is not available, engine rpm's increase dramatically. Transmission will begin shifting normally after a engine stop, but check engine light stays on, and tow haul mode is not available. Cycle continues. The hard shift before the check engine light comes on and transmission upper gears are locked out is very unnerving, especially with a travel trailer behind you at 65 mph. I no longer fell safe driving the vehicle. I am requesting assistance from the dealership on this truck with less than 49000 miles. The "flash for the transmission" recall was done several thousand miles ago. It only masks the situation. This is not acceptable, nor safe. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | I purchased this vehicle brand new is 2021 with the 6.2 liter engine. I have had all the regular maintenance performed as scheduled with 90% being done at a Chevrolet dealership. My truck has around 90,000 miles on it and now the engine is out. It started with showing low oil at 50% oil life left. When I took it to have it checked, it was 3 quarts low on oil. I did another oil change and was told I had to start an oil consumption test in order for them to review the issue. I had it checked every 1000 miles. The first and second check was fine. The third check was one quart low. They took it in and found that the spark plugs were oil fowled. Upon further investigation, they found that the cylinder walls were scored and had oil bypass in the cylinders. I have done everything right with this truck. Took care of it in all the ways I was supposed to. There is no reason what so ever for the engine to have gone out at 90,000 miles. There has to be more to this. I have looked it up and other people are having the same issue with the same engine. Why is nothing being done about this? | Crash: No Fire: No | Unknown |
| Apr 2025 | EXTERIOR LIGHTING,UNKNOWN OR OTHER,VISIBILITY/WIPER | Rain is coming in through the back window. Dealer is stating that the rain is coming from the sliding window but satellite is stating it’s the brake light on the top of the truck. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,UNKNOWN OR OTHER | Transmission isssues hard shifting and no shifting at times. I informed the dealership about the recall on this issue and they are saying it doesn’t fall under the recall which isn’t true because my vehicles is showing all of the symptoms under the recall #N242454440. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | Had the check engine and recieved code p0303 cylinder 3 misfires i replaced fuel injectors on that side spark plugs ,wires ,spark plug solenoid,and still had the check engine p030 and would not run right my mechanic had to take the head off and replace all the valves of the motor costing me more than $5,000 i am so embarrass cause i was so honored to buy this silverado,but at 60,000miles this should nit happen why am i throwing alot of money to this truck gm you guys are letting me down i always by gm but at this point i dont know can you make this right,and no i dont want a 10 percent discount in a new one that a slap on my face . | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the vehicle was making an abnormal knocking sound while driving at various speeds and while idling. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine lifters were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the engine abnormal knocking sound was not sufficiently loud to issue a recall. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 11,000. | Crash: No Fire: No | 11,000 |
| Apr 2025 | LATCHES/LOCKS/LINKAGES | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while stopped, there was an abnormal sound coming from the vehicle. The contact stated that the rear tailgate had opened independently. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000. | Crash: No Fire: No | 56,000 |
| Apr 2025 | UNKNOWN OR OTHER | When I am driving my vehicle and I pull in to park, I put the gear shift into park and shut the vehichle off and a light comes on in the dash and says shift to park. And the vehichle will not shut down for several minutes after this light comes on. It also feels like there is a hesitation in the transmission at times after I start the vehicle and start driving. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | Transmission issues, rough shifting, hesitation and shuddering. | Crash: No Fire: No | Unknown |
| Apr 2025 | PARKING BRAKE,ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC) | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 50 MPH, the engine started rumbling with the check engine, stability-trac, and the parking brake warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed a misfire in cylinder #1. The mechanic referred the contact to the dealer for assistance. The vehicle was taken to the dealer, who diagnosed that the lift valve had collapsed, and the right side of the block lifters needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the dealer for assistance. The failure mileage was 80,000. | Crash: No Fire: No | 80,000 |
| Apr 2025 | ENGINE | What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed is the lifter in my 2021 GM truck, which caused severe engine damage. The vehicle is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk? My safety and the safety of my child were significantly put at risk when the engine failure occurred on the freeway while traveling at 65 miles per hour. Multiple warning lights illuminated on the dashboard, and the truck became hard to control. I was fortunate to maneuver the vehicle safely out of traffic without harm, but the sudden loss of engine power could have led to a serious accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been confirmed by the dealership, which conducted diagnostics and determined that the lifter malfunction caused severe engine damage, necessitating a full engine replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the dealership, which is an authorized service center for GM. However, it has not been inspected by the manufacturer directly, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights, messages, or any other symptoms prior to the failure. The vehicle was driving normally when, all of a sudden, it began to shake and slow down, | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated upon shifting into reverse(R), the vehicle shut off. The contact stated upon shifting to park(P) to restart the vehicle, the vehicle was able to restart after pressing the Push to Start button several times, and the vehicle made abnormally loud cranking, banging, and rattling sounds. The contact stated that he was an independent mechanic and had determined that the engine was blown, despite the outstanding maintenance record on the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed due to lifters failure. The dealer determined that the engine needed to be rebuilt or replaced. The dealer informed the contact that the engine might be replaced because the parts needed for the rebuilding of the engine were on backorder. The dealer informed the contact that the engine oil would be tested. The dealer also informed the contact that a claim was filed with the manufacturer for the repair to be covered under warranty, and the dealer was awaiting a response from the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 27,820. | Crash: No Fire: No Towed | 27,820 |
| Mar 2025 | LATCHES/LOCKS/LINKAGES | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the rear tailgate opened unexpectedly and without warning. The dealer and the manufacturer were made aware of the failure, and informed the contact that the vehicle was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The failure mileage was approximately 48,000. | Crash: No Fire: No | 48,000 |
| Mar 2025 | POWER TRAIN,WHEELS | Transmission sometimes does not change out correctly, when I show down it shifts really hard, and and now the rear wheels are locking up which increase the likelihood of an accident | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER,ENGINE | Diesel engine continues to overheat, even after the oil temperature sensor failure dealership repair. Truck is very well maintained. However, common and trending issue amongst 1500 Silverado diesel owners is overheating which causes engine to loose power while driving and even get so hot it can catch fire. Warning lights appear only when problem is at engine failure point. Also, we lost power or reduced power on freeway which almost caused an accident and engine was smoking. We had it towed to Epic Chevrolet in Sacramento, CA. Within one week of dealership repair covered under powertrain warranty, dealership said overheating engine is due to a “new” code for coolant pump. In short, fire and driving safety hazard that can cost lives if not addressed by NHTSA. | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | Paint chipping and cracking not even five years old yet | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while her husband was driving 40 MPH, the vehicle hesitated and jerked. The contact's husband depressed the accelerator pedal, but the vehicle lost motive power. The message, "Put on Neutral and Stop" was displayed. The contact's husband pulled over to the side of the road and the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The contact's husband towed to vehicle to another dealer where it was confirmed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000. | Crash: No Fire: No Towed | 90,000 |
| Mar 2025 | ENGINE | I was driving my 2021 Silverado when i was stopped at a 4 way waiting my turn. When it was my turn i made a left hand turn and and travelled a short distance going 20-25 mph when my engine made an odd sound and shut off in traffic!. I attempted to restart it and it did noting. Truck was towed to Hendricks Chevrolet where the truck was bought and received regular maintenance. When the truck stopped in traffic there were no warning lights on the dash before during or after. Once the truck was at the dealership for inspection i was advised That the motor was sized and that number 1 and 2 rod bearings failed and were ground in the crank journals. I asked how could that happen when the the truck has had regular oil changes by them and is there an issue with these engines? I was told that they see a few 6.2 engines with these types of issues. | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | I had my windshield replaced and the installer said when he removed the old glass, the bottom of the glass didn't have the rubber strip accross the bottom. Our rear sliding window has had a small leak, so we asked him to check it out too. He noticed that the window also does not have the rubber weather seal. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving on the interstate at approximately 70 MPH, the vehicle lost motive power. The vehicle failed to accelerate over 35 MPH. The vehicle went into Low-Power Mode. The check engine warning light was illuminated. The driver was able to take the exit ramp and continued driving. The vehicle was taken to the local dealer, where it was diagnosed that the camshaft and cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 91,000. | Crash: No Fire: No | 91,000 |