Complaint volume
732 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Chevrolet Silverado Complaints
732 consumer-submitted complaints on record for the 2021 Chevrolet Silverado, grouped by component category.
732 Total complaints
16 Crash reports
11 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 11 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 160 complaints, with an average reported failure mileage of 55,255 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, engine and engine cooling?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Chevrolet Silverado complaints?
16 Crash
11 Fire
11 Injury
0 Fatality
62 Towed
6 Medical attention
What are the most common 2021 Chevrolet Silverado complaint categories?
ENGINE 212
POWER TRAIN 126
ENGINE AND ENGINE COOLING 41
ELECTRICAL SYSTEM 38
POWER TRAIN,ENGINE 36
UNKNOWN OR OTHER 21
STRUCTURE 19
STEERING 18
LATCHES/LOCKS/LINKAGES 14
SERVICE BRAKES 14
732 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2025 | ENGINE | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, several unknown messages were displayed before the vehicle shifted to SAFE Mode. Additionally, the contact disconnected and reconnected the battery and restarted the vehicle. The vehicle was taken to a local dealer, where it was diagnosed with a particulate filter failure. The vehicle was repaired; however, the check engine warning light illuminated. The vehicle was taken to another local dealer, Prince Chevrolet Service (4550 N Valdosta Rd, Valdosta, GA 31602); where it was diagnosed, and the contact was informed that the exhaust pressure sensor pipe and exhaust gas recirculation cooler needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was later taken to another local dealer, Nash Chevrolet (630 Scenic Hwy S, Lawrenceville, GA 30046) for a third opinion and was diagnosed with a clogged catalytic converter. The contact was informed that the NOS sensor, EGR Cooler, and DEF fluid injector needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated. In addition, the message "LIMP Mode" was displayed on the instrument panel. The manufacturer was made aware of the failure. The failure mileage was approximately 395. | Crash: No Fire: No | 395 |
| Jun 2025 | POWER TRAIN,ENGINE | At 2000 miles my truck developed a new “fluttering”, “ticking sound” once all cylinders reactivated as apart of the dynamic fuel management system. After bringing the truck to dealership, they proceeded to replace the lifters, the exhaust system twice, and performed a computer reflash. The truck was at the dealership for over 45 days within the first 6 months of ownership. After all the repairs, the sound is still audible and getting worse. In addition to this sound, at around 30,000 miles the transmission has now developed an audible clunking sound that can be felt once on release the gas peddle under slower operating speeds. After trying to engage with GM on simply understanding what the problem is and why there is the need for so much repair on a brand new vehicle, I am candidly fed up and let down as long term GM customer. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | Pulling out to an intersection my 2021 chevy Trailboss stopped going forward. All I had was reverse. Fortunately cars stopped and no one was injured. The truck was towed to a chevy dealership and was inspected and said that the transmission went out on it. The service manager told me that the "transmissions that were put in these trucks were not good" No warning lights ever came on prior to this incident. There was a recall for transmission problems for other chevy models however I have been told that my truck does not qualify for the recall. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | At 38,000 miles: While driving, the engine began knocking, vibrating and shut off. The check engine light came on and the vehicle could not be restarted. It was towed to the dealer who diagnosed it with lifter failure. It was still under the powertrain warranty at this time. Several lifters were replaced as well as other engine parts and I was given the truck back after a few weeks. A week later, truck would not start. After looking under the hood I noticed most of the hoses and wires were not clipped off, causing them to just rattle and move around. Upon further investigation, I found that the wire to the starter was loose and had to be wiggled to get the truck to start. This wire should have been secured to the vehicle with the provided clips, but it was not and came loose because of it. I also found a random loose bolt lying in a void space under the hood near the windshield. I took the truck back to the dealership that replaced the lifters and explained my frustration with the condition my truck was put back together after tearing into the engine. I also showed them the random bolt I found. Their manager assured me that they would go through the engine compartment and make sure that the wires and cables were properly secured to the side like it should have been after the initial engine work. I never received an explanation of where the random bolt came from. After this engine work, my truck never seemed to drive the same. It began use more oil and the fuel MPG decreased. I reported to the dealer on the oil consumption and they had me start an oil consumption test. 600 miles after the oil change my engine light came on, truck began to run rough and make a loud engine rattle noise. I took it back to the dealer for a diagnosis. They called back and said that there was a lot of metal in my oil when they drained it. They contacted GM and are scheduled to open the engine up to find out if it can be fixed or needs a new engine. Currently at 52000 miles | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ENGINE | The truck, while driving at highway speeds on the interstate, experienced catastrophic engine failure, seizing the motor while in driving. Luckily, I was able to pull the truck to the side of the road safely, without a crash occurring. Losing engine/braking power could have been a major concern but thankfully, traffic was light enough I had space to pull to the side of the road. The truck had to be towed to the nearest dealer, where it was discovered the motor had seized. 2021 Chevrolet Silverado Trail Boss 6.2L motor with 47k miles on the factory warranty/no modifications. Since taking the truck to the dealer, they warranty-swapped a remanufactured crate motor in the truck. Hearing of the major increase in issues with this truck, I traded it in on a different manufacturer and now have a different vehicle. Aside from this huge inconvenience and safety issue, GM's customer support line failed to cover the full cost for a rental truck while my vehicle was down for a new motor (late November 2024 until mid January 2025) and I still have yet to receive a refund for my tow bill. This experience that has now lasted almost 6 months (still with no resolution) has been horrible. I hope General Motors is held liable for this major issue. | Crash: No Fire: No | Unknown |
| May 2025 | AIR BAGS | Airbags did not deploy after a collision based accident | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| May 2025 | ENGINE | I have a 2021 Chevrolet Silverado 1500 with a 6.2 L engine. There seems to be a recall on this model and particular motor but my VIN does not show up. My engine has failed as described in the recall. I have a bearing failure on the crank according to my mechanics shop. Please add my VIN to the recall so I can get this problem repaired. I have been without my vehicle now for over a month and would appreciate assistance on this problem. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Engine knocking brought to dealership and they found codes P0300 and P0304 #4 cylinder with 15,000 then remove head and so order new engine from General Motors | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, there was a popping sound coming from the engine compartment, and the vehicle decelerated unintendedly and started driving rough. The vehicle was driven to the local mechanic who diagnosed an engine cylinder misfire. The mechanic replaced the fuel injector and engine lifter, and the vehicle was repaired. The contact stated that recently while driving, the same popping sound reoccurred, and the vehicle started to lose motive power. The vehicle was towed to the local mechanic who determined that the engine had failed. The exact cause of the engine failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 42,239. | Crash: No Fire: No Towed | 42,239 |
| May 2025 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while his wife was driving 35 MPH, the vehicle was making abnormal sounds. The driver drove the vehicle back to the residence. While driving at undisclosed speeds, there was an abnormal ticking and knocking sound coming from the vehicle. The contact stated that the sound went away and came back. While driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The dealer informed the contact missed an oil change and was negligent in servicing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 67,000. | Crash: No Fire: No | 67,000 |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the engine seized. The check engine warning light was illuminated before the failure. The contact was able to coast to the side of the road. The contact stated that the vehicle was towed to Midas, where it was diagnosed and determined that the fuel pump control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The failure mileage was approximately 57,000. | Crash: No Fire: No Towed | 57,000 |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, there was an abnormal tapping sound coming from the engine, with the check engine warning light displayed on the instrument panel. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and a dealer, where diagnostic tests were performed. The contact was informed that the engine lifters were defective; therefore, the engine needed to be replaced. Recently, the contact stated that while at a stoplight, the vehicle shut off and failed to restart. Due to the failure, the contact had the vehicle towed to the residence. The vehicle was not repaired. A mechanic later informed the contact about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, upon investigation, the contact discovered that the VIN was not included in the recall. The manufacturer was then notified of the failure and confirmed that the vehicle was not included in the recall. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000. | Crash: No Fire: No Towed | 97,000 |
| May 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | I am filing a formal safety complaint regarding a persistent and unacceptable failure with my 2021 Chevrolet Silverado Trail Boss. The vehicle intermittently fails to start due to a recurring “Service Steering Column Lock” error. While the key fob still locks, unlocks, and remote starts the truck, the push-to-start system becomes entirely non-functional once inside the vehicle. This defect is not only frustrating — it’s dangerous. My wife has already been stranded twice, once in below-freezing temperatures in January, and again in May, causing her to be late for work and left alone at night in unsafe conditions. A truck purchased for over $60,000, marketed as rugged and dependable, should not be experiencing a critical failure like this at just 48,000 miles. What’s more concerning is that this appears to be a known issue within the GM community, with no official recall despite Technical Service Bulletins (TSBs) acknowledging the problem. Customers are being left with unreliable transportation and no consistent fix. This failure is both a mechanical and safety issue, leaving drivers vulnerable without warning. I urge NHTSA to investigate this defect, pressure GM for a formal recall, and ensure corrective action is taken before someone is injured due to being stranded or the failure progressing to more critical steering or ignition malfunctions. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 40 MPH, the vehicle started shaking abnormally, and the vehicle lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the residence. The vehicle was then towed to a dealer where it was diagnosed with engine failure. The contact was informed that some undisclosed parts needed to be replaced. The vehicle was repaired but the contact stated that the vehicle was still shaking slightly. The manufacturer was notified of the failure. The failure mileage was 92,000. | Crash: No Fire: No Towed | 92,000 |
| May 2025 | POWER TRAIN | Shuddering when driving. Erratic shifting and downshifting. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 70 MPH, there was an abnormal clunking sound coming from the engine compartment, and the contact discontinued driving the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the push rod in cylinder 5. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 64,000. | Crash: No Fire: No Towed | 64,000 |
| May 2025 | ENGINE AND ENGINE COOLING,POWER TRAIN | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving on several occasions at various speeds, the temperature gauge remained at hot (Hot) location, with a dinging warning notification. The check engine and "Transmission idle temperature high" messages were displayed. The vehicle was steered to the side of the road each time and turned off for approximately 45 minutes to allow the vehicle to cool down. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000. | Crash: No Fire: No | 115,000 |
| May 2025 | POWER TRAIN,ENGINE | this is 6.2 l l87 engine that is being recalled but this vin is not on list. already had lifters and rods replaced while back. coming home from trip truck made awful noise and I lost power on the interstate. thankfully was able to get out of traffic but waited 3.5 hours for tow. at dealer but cant tell me when they can look at it. 60,200 miles and they are saying well we will see what we can do but your powertrain warranty ended at 60k. i have had numerous problems and these are all known by gm especially 2021 6.2l. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | The 6.2 is using 1-1.5 QT. every 3000 or so miles. I have done the check every 1000 miles. Had a bent lifter replaced 2 christmas ago. | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | A knocking noise coming from the left side drivers wheel | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Driving to work my engine failure light came on….the engine immediately sputtered. I immediately drove inside the bay at Ozark Chevrolet. As soon as I pulled in….the technician told me to turn it off and that I wouldn’t be driving it anymore. See my statement for $3,429.15. I have to carry my grandkids in this vehicle. I traded it in on Tundra. And now I find out about the recall. It was the 8cyl engine currently under recall. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Service Engine Soon lamp illuminated with extremely rough running engine, would barely keep running. Dealer diagnosed misfires on cylinders 1, 3, 7, with cylinder 5 showing the most misfires. Tear down revealed defective lifter on cylinder 5. Repair under warranty included replacing all bank 1 lifters. Mileage of vehicle was 19566 at time of repair | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Driving the truck at 45 mph, the engine stalled and the dash had all the lights on showing codes. Had it towed home and called the dealership the next business day. I was told it was the drive belt pulley that had gone bad causing loss of engine power. I had that replaced and the dealership then told me that the lifters were bad. I had to get that replaced because I needed my truck. The dealership had had it for almost three weeks at that point. $1300 to replace a lifter. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 70 MPH with the cruise control feature activated, the oil pressure message was displayed, and the vehicle stalled. The vehicle was coasted to the side of the road. The vehicle was not able to be restarted. The vehicle was towed to the residence and then to a dealer to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,000. | Crash: No Fire: No Towed | 78,000 |
| May 2025 | ENGINE | The repair estimate includes a complete teardown and replacement of the camshaft, 16 lifters, seals, bolts, gaskets, and associated components. The full cost breakdown is: Labor & Parts Subtotal: $11,402.78 Shop Fees & Tax: $467.13 Total Estimate: $11,869.91 Yes, the vehicle is available for inspection. it has been inspected by a chevrolet dealership and they gave us the above estimate to repair it. The vehicle powered down while driving on the freeway. It has not been inspected by police or insurance representatives, only by the chevrolet dealership service department. No, there were no warning signs prior to it powering down on the freeway. When it stopped producing power needed, the engine light came on as well as emergency brake light. This issue started on the freeway on Tuesday, April 29, 2025. The vehicle is only 4 years with only 130,000 miles and one that has been properly maintained. We believe this failure is not due to neglect or wear, but rather a known manufacturing defect. | Crash: No Fire: No | Unknown |