Complaint volume
132 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Volkswagen Tiguan Complaints
132 consumer-submitted complaints on record for the 2020 Volkswagen Tiguan, grouped by component category.
132 Total complaints
5 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system,unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 23 complaints, with an average reported failure mileage of 26,734 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system,unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Volkswagen Tiguan?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Volkswagen Tiguan
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Volkswagen Tiguan complaints?
5 Crash
0 Fire
5 Injury
0 Fatality
3 Towed
3 Medical attention
What are the most common 2020 Volkswagen Tiguan complaint categories?
UNKNOWN OR OTHER 27
ENGINE 12
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 10
ELECTRICAL SYSTEM 8
STRUCTURE 8
FORWARD COLLISION AVOIDANCE 6
SERVICE BRAKES 6
EXTERIOR LIGHTING 3
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 2
ELECTRICAL SYSTEM,VISIBILITY/WIPER 2
132 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2020 | ENGINE | MY CHANGE OIL SERVICE LIGHT CAME ON AND KEPT REMINDING ME DAILY FOR 10 DAYS THAT I NEEDED AN OIL CHANGE. I TOOK IT TO THE LOCAL DEALERSHIP TODAY AND THEY SAID THEY WOULD ONLY CHANGE THE OIL AT 10,000 MILES. I ONLY HAD 5800 MILES BUT THE OIL WAS LOW SO THEY ADDED OIL. I HAVEN'T EVEN HAD THE CAR 6 MONTHS. WHAT IS WRONG WITH THE NEW ENGINES OR SHOULD THE OIL REALLY BE CHANGED AT 6000 MILES? I SHOULD NOT BE HAVING ISSUES WITH A BRAND NEW VEHICLE. SOMETHING NEEDS TO BE DONE BY VOLKSWAGEN TO CORRECT THIS ISSUE. | Crash: No Fire: No | Unknown |
| Sep 2020 | ENGINE | BOUGHT CAR ON 4/6/ 2020 BRAND NEW AT 2600 MILES OIL LITE CAME ON I CHECKED AND IT NEEDED 1 QUART.I WENT TO DEALER THEY CHECKED IT AND ADDED 1 QUART AND TOLD ME TO COME BACK WHEN IT HAPPENS AGAIN . I CHECK IT EVERY WEEK AND NOW 9/21/20 IT IS ADD THE ADD POINT ON THESTICK ODOMETER NOW AT 3800 MILES. THIS HIGH CONSUMPTION IS TO MUCH.THE LIGHT HAS NOT COME ON YET BUT I DONT LIKE RUNNING IT DOWN TO THE BOTTOM OF THE STICK. I HAD A 2019 TIGUAN AND IT NEVER NEEDED OIL AND HAD OVER 8000 MILES ON IT.I BELIEVE THEY MADE CHANGES TO THE ENGINE AND IM NOT HAPPY WITH IT .THEY NEED TO DO SOMETHIG ABOUT IT SOON. I ALSO HAD A 2014 PASSAT THAT NEVER USED OIL. NO HELP FROM DEALER EXCEPT TO PUT A QUART IN.QUIRK VW QUINCY MA | Crash: No Fire: No | Unknown |
| Sep 2020 | FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2020 VOLKSWAGEN TIGUAN. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE AUTOMATIC EMERGENCY BRAKING ENGAGED WITHOUT WARNING. THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD WAITED FOR A MINUTE THEN DROVE TO HIS DESTINATION WITH NO FURTHER ISSUES. THE CONTACT CALLED JOE HEIDT MOTORS VOLKSWAGEN (515 RT 17 N, RAMSEY, NJ 07446, (201) 327-2900) AND WAS INFORMED TO HAVE THE VEHICLE DIAGNOSED IMMEDIATELY. THE DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,722. | Crash: No Fire: No | 7,722 |
| Sep 2020 | WHEELS,UNKNOWN OR OTHER | GOOD EVENING, I WOULD LIKE TO KNOW THE BEST PERSON TO COMMUNICATE WITH REGARDING THE DISCREPANCIES I HAVE RECENTLY FOUND ON MY TITLE, REGISTRATION, AND INSPECTION FORM. MY NAMES SEEM TO BE INCONSISTENT ON THE FORMS. THE INSPECTION FORM ALSO INDICATES THAT THE LEFT WHEEL AND RIGHT WHEEL HAVE BEEN REMOVED ACCORDING TO THE INSPECTION FORM. THERE IS ADDITIONAL INFORMATION THAT MAY HELP INVESTIGATE THIS MATTER. PLEASE FEEL FREE TO E-MAIL ME AT YOUR EARLIEST CONVENIENCE AT [XXX] THANK YOU AND I LOOK FORWARD TO SPEAKING WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | Unknown |
| Aug 2020 | WHEELS | THIS CAR IS NOT EVEN 6 MONTHS OLD AND WHILE DRIVING ON A HIGHWAY THE TIRE BLEW, MY CAR FISHTAILED AND I HIT A GUARDRAIL. THE TIRE IS SHREDDED. I TOOK IT TO A TIRE SHOP THE SAME NIGHT AND THEY SAID THIS IS NOT WHAT TYPICALLY HAPPENS TO A TIRE. | Crash: Yes Fire: No | 3,500 |
| Jul 2020 | SEAT BELTS,STRUCTURE,UNKNOWN OR OTHER | SEATBELTS ARE WET AND MOISTURE IS BUILDING UP IN THE CAR AFTER HEAVY RAIN WHILE SUNROOF AND ALL DOORS CLOSED AND CAR IS PARKED. POSSIBLY A SUNROOF DRAINING ISSUE. SEATBELTS MAINLY AFFECTED ARE IN THE REAR, PARTICULARLY REAR-PASSENGER - BUT FRONT BELTS AFFECTED ALSO. WATER ALSO OBSERVED IN REAR DOOR WELLS AND ON FRONT DRIVER'S WINDOW POST (LEFT OF WINDSHIELD). SEATBELTS SMELL DAMP AND ARE SO WET THAT THEY ARE UNCOMFORTABLE TO WEAR AND WOULD LEAVE WATER ON CLOTHES, | Crash: No Fire: No | 3,000 |
| Jun 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | EMERGENCY CONTACT FUNCTION DOES NOT WORK, I HAVE BEEN PAYING FOR THE SUBSCRIPTION. MULTIPLE TICKETS HAVE BEEN PLACED WITH VW CARNET OFFICE FOR MONTHS AND HAVE NOT HELP. *TR | Crash: No Fire: No | Unknown |