Complaint volume
300 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Toyota Corolla Complaints
300 consumer-submitted complaints on record for the 2020 Toyota Corolla, grouped by component category.
300 Total complaints
22 Crash reports
1 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 1 fire report, 15 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 68 complaints, with an average reported failure mileage of 26,107 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Toyota Corolla?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Toyota Corolla
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Toyota Corolla complaints?
22 Crash
1 Fire
15 Injury
1 Fatality
19 Towed
9 Medical attention
What are the most common 2020 Toyota Corolla complaint categories?
ENGINE 81
UNKNOWN OR OTHER 55
POWER TRAIN 19
AIR BAGS 13
VISIBILITY/WIPER 13
ELECTRICAL SYSTEM 10
UNKNOWN OR OTHER,ENGINE 9
SERVICE BRAKES 8
FUEL/PROPULSION SYSTEM 7
STRUCTURE 6
300 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2022 | AIR BAGS,SEAT BELTS | Car hydroplaned and spun out. It collided with a cement barrier on the front, back, and drivers side. Car was deemed a total loss. No airbags deployed at any point. Drivers safety put at risk as she hit her head on the driver's side door. Car displayed the message "ABS system malfunctioned" once Car came to stand still. Also, daughters car seat detached from the seat belt lock, sending her car seat sideways. Locks did not keep her secure. | Crash: Yes Fire: No Injuries: 3 Towed Medical attention | Unknown |
| Jul 2022 | POWER TRAIN | My vehicle has 20k miles on it and during acceleration, the CVT would not upshift was bouncing off the rev limiter. I had no controls over the Paddle Shifts or Electronic manual shifter controls. Tried to accelerate again, and bounced off the rev limiter again. Shortly after the CEL came on and the vehicle went into LIMP mode causing me to lose control of accelerator pedal, and the car drastically decelerated on its own until about 35mph Yes. Transmission is currently at shop awaiting for replacement unit This issue happened during a driver education event, and therefore was not on public roads with other pedestrians. Had this happened on a highway during merging or passing on a highway, this could have caused an accident by not having control of car's deceleration, and no warning brake lights to drivers behind me could have caused other drivers to rear end me Yes. The issue was reviewed by 2 dealers and both reported the CVT was faulty and needed replacement Yes. CEL came on, and was displaying codes P2757 and P2820. Dealer pulled the following codes: P275600- Torque converter clutch pressure control solenoid control circuit performance/stuck off P281F00- Pressure control solenoid j performance/stuck off (2 trip detected) P281F71- Pressure control solenoid j performance/stuck off actuator stuck | Crash: No Fire: No | Unknown |
| Jun 2022 | ENGINE | Code P2688115 engine maintenance required sign turned on at around 41000 miles. Other people having similar problems with coolant bypass valve. Suspect that coolant bypass valve safety standards might be at fault. | Crash: No Fire: No | Unknown |
| Jun 2022 | STEERING | The contact owns a 2020 Toyota Corolla. The contact stated that while operating the vehicle the steering momentarily malfunctioned causing the vehicle to drift into the opposite lane. The contact indicated that while driving approximately 35 MPH, the vehicle started drifting into the left lane and would not respond when the steering wheel was turned to the right. The contact immediately depressed the brake pedal to stop the vehicle. The contact stated that moments later the vehicle drove normally. The vehicle was later towed to the local dealer who identified steering failure codes but indicated that the failure was due to a low-powered battery. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 30,000. | Crash: No Fire: No Towed | 30,000 |
| Jun 2022 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | 2020 Toyota Hybrid Corolla LE MY NAME: [XXX]-[XXX]-Wife-[XXX] (Witness), [XXX]-I GIVE PERMISSION TO NHTSA TO REVIEW MY AUTO RECORDS REGARDING THE GAS PEDAL ISSUE AT CAMELBACK TOYOTA PHOENIX AZ STOP AND GO, PROBLEM WITH GAS PEDAL DEPRESSION AND PROPULSION Gas Pedal Depression, NO Forward Propulsion stuck in busy intersection. INTERMITTENT PROBLEM LIKE RUSSIAN ROULETTE, never know when gas pedal problem will rear its ugly head endangering driver, passengers and others expecting normal propulsion. DEALERSHIP SAID BRING THE CAR BACK WHEN IT HAPPENS AGAIN, DEALERSHIP SUGGESTED TAKING A VIDEO OF THE INTERMITTENT PROBLEM, KIND OF DIFFICULT WHEN CAR NO GO IN ACTIVE TRAFFIC, DEALERSHIP COULD NOT FIND A PROBLEM SO DID NOT EVEN TRY TO REPAIR WHAT THEY COULD NOT DIAGNOSE. Happened twice, different dates, dealer-CAMELBACK TOYOTA 1515 E Camelback Toyota-Phoenix-AZ, reviewed gas pedal problem and said come back if it happens again, problem with that mentality/solution I may be injured or dead. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Jun 2022 | UNKNOWN OR OTHER | The vehicle stalled after the car had been turned on for 2 minutes; I do not believe there were any warning signals beforehand. I had been stopped at a light, and then almost immediately when I was able to proceed, it stalled while I was turning right. I WAS able to start it immediately, after turning it off completely. This is the second time this vehicle stalled, the first being in August 2020 after only 600 miles (it was new when purchased in March 2020), and at somewhat faster speed (10 mph). Both times, it spent several days at the Toyota dealer where it was purchased--this last time, eight days--and the mechanics were never able to duplicate the problem. I had hoped that they would inspect the fuel pump, knowing that millions of Corollas from 2019 and 2020 had been recalled for this issue, but I was told that it would be a very lengthy job and that there were no signs to indicate fuel-pump problems. In other words, Toyota was not authorizing that inspection. Thus, I am having to take back the vehicle with the mystery unsolved, and with the risk of another stall happening again in future. I am feeling lucky that I was not rear-ended, since the traffic was pretty heavy this last time. | Crash: No Fire: No | Unknown |
| May 2022 | VEHICLE SPEED CONTROL | When using cruise control, all warning lights come on while driving - check engine, parking, abs, everything. It stays like this for about a week and then stops until the next time you use cruise control. I have taken to the dealer and they acted like it wasn’t a problem and turned off the lights but it still keeps happening. | Crash: No Fire: No | Unknown |
| Apr 2022 | ELECTRICAL SYSTEM,ENGINE | Newly bought vehicle won't start when key is turned in ignition. Problem is a repeat problem and vehicle was repeatedly towed to dealer (Gosch Toyota). Dealer said there is nothing wrong with the car . Dealer admits he can't reproduce the problem and paperwork I've obtained from them indicates they may not have even tried. Car has major safety issue and is unreliable which is an explanation falling on deaf ears at Gosch. So it remains parked in my driveway. I refuse to put anyone in my family into it because of obvious safety issues. Car is totally unreliable if one can't rely on it to work . | Crash: No Fire: No | Unknown |
| Apr 2022 | STRUCTURE | Since March of 2022 I have noticed a sloshing sound from the driver's side door and both rear doors. The sound continues, especially when I break and when I open the doors. The vehicle has not been in any accident at all. I made an appointment specifically to get that looked at on April 11th, however, the Toyota dealership in Woodbridge, VA completely ignored my request and instead did an oil change, which was not needed, as one had already been done the month before. When I complained they said it would cost $150 to get a diagnosis test done first. From looking at T-SB-0121-20, that is the same issue I am experiencing. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | Rear passenger door on left side of vehicle fills with water everytime it rains or vehicle is washed. This is causing the body to prematurely rust and it's also sloshing onto electrical components in door which I fear can cause unpredictable and unforseen components to fail. Also beginning to cause an odor on the interior of vehicle. The vehicle was taken to the dealership from which it was purchased and they simply pulled a rubber stopper from bottom of door and stated that was the only remedy approved and provided through Toyota. Since said remedy was applied door has plugged on three more occasions and was taken back to dealership on only one of the subsequent incidents at which time was told by a service personnel again that to pull the rubber stopper from bottom of door was their only means of repair. Which was also on the day of that this was written and reported. Water was first heard in the door approximately four four months after purchase but was believed to be the fuel in the fuel tank sloshing around. It was approximately 10 months after purchase it was realized that it was water in rear door. | Crash: No Fire: No | Unknown |
| Mar 2022 | UNKNOWN OR OTHER | UNKNOWN While driving my car will cut off and a power steering message will appear, but when its serviced at the dealership they show no issue with the power steering. It cuts off suddenly without notice. One time i was at a light in traffic, another time i was waiting on a car to pass to pull out onto a busy highway | Crash: No Fire: No | Unknown |
| Jan 2022 | WHEELS | The contact owns a 2020 Toyota Corolla. The contact's wife stated while driving approximately 65 mph when the rear passenger side tire exploded without warning which resulted in the contact losing control of the vehicle and crashing into a retaining barrier. The contacts wife sustained chest bruises but did not seek medical treatment. The vehicle was towed to the parking lot and a police report was taken. The contact stated tmps warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of failure and is awaiting a response. The failure mileage was approximately 6,000. | Crash: Yes Fire: No Injuries: 1 Towed | 6,000 |
| Dec 2021 | UNKNOWN OR OTHER | Losen | Crash: No Fire: No | Unknown |
| Dec 2021 | AIR BAGS,STRUCTURE,SERVICE BRAKES | While driving my car it turned off and it was hard for me to turn and all my lights was hard to steer and all the lights on the dash board turned on and they was not turning off and I got in. A wreck by me not being able to turn and hit a bush and my car got total | Crash: Yes Fire: No Towed | Unknown |
| Nov 2021 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Toyota Corolla. The contact stated that while attempting to move off from a standstill, the vehicle inadvertently stalled. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 48,800. | Crash: No Fire: No | 48,800 |
| Aug 2021 | STEERING | The contact owns a 2020 Toyota Corolla. The contact stated while driving 60 MPH, the steering wheel became difficult to turn. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing a steering shaft replaced however, the vehicle was not repaired. The manufacturer was informed of the failure but provided no assistance. The failure mileage was approximately 12,000. | Crash: No Fire: No Towed | 12,000 |
| Aug 2021 | ENGINE,FUEL/PROPULSION SYSTEM | We rented a 2020 Toyota Corolla from Hertz at the McCarran Airport Las Vegas NV and almost past out while driving due to Carbon Monoxide poisonings. My wife was sick 3 out of the 4 days while this auto was being driven in our possession. At first our sickness was thought to be motion sickness or maybe from something we ate. It wasn't until we drove this car out of town when we both my wife and I started getting very sick weak dizzy and vomiting. We tried to drive out to the Hover Dam but stop about 10 miles short. After a brief rest we decided to had back to Las Vegas. Just outside of Las Vegas I could hardly breath and had all the same symptoms previously stated. Luckily I was able to get out of traffic and pulled off the high stopping at the first place I was able to pull into. I believe that If I didn't do so I would have passed out and may have caused an accident. Roadside assistance stated this is a common thing in Toyota's. My concern is how many of these cars are rentals and how many people may have been in accidents and the driver blamed? Please google 2020 Toyota Corolla Carbon monoxide poisoning for morning formation. Feel free to call me at [XXX] for more details. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6 | Crash: No Fire: No Injuries: 2 | Unknown |
| Aug 2021 | FUEL/PROPULSION SYSTEM | At slow speeds and stop and go driving the car suddenly stalls. The car was taken into a Toyota service center and they were unable to find an error code or replicate the problem. This has happened twice in a week. | Crash: No Fire: No | Unknown |
| Jul 2021 | WHEELS | My son was driving on the freeway when one tire came off the wheel. He lost control and hit by truck on the passenger side. There's only 8000 miles on the car. | Crash: Yes Fire: No Towed | Unknown |
| Jul 2021 | POWER TRAIN | Transmission stuttering at steady speed more pronounced on inclines. Violent skipping or slipping on acceleration | Crash: No Fire: No | Unknown |
| Jun 2021 | UNKNOWN OR OTHER | My car was sold with the odometer rolled back (fraud odometer). I bought with 6074 miles and when I went to the Toyota for maintenance they reported me more than 88.000 miles. | Crash: No Fire: No | Unknown |
| Jun 2021 | AIR BAGS | The contact leased a 2020 Toyota Corolla. The contact stated that while driving at 62 mph, another vehicle was driving above 100 mph, crashed into the rear driver side bumper and moved up to the rear driver side door. The vehicle then bounced into the front driver side door ripping off the driver's side view mirror and continued driving. The contact's vehicle slid upon impact and the contact hit his head on the roof of the vehicle then hit the front driver's door window. The contact's right side hip hit the center console. No air bags were deployed. A police report was filed. The contact did not receive medical attention on the scene but later went to the hospital for hip injuries. The vehicle was not towed and the contact was able to drive the vehicle after the collision. The manufacturer was made aware of the failure and a claim was opened. The manufacturer wanted to inspect the vehicle, however the vehicle rental company had already repaired the vehicle. The failure mileage was 16,535. | Crash: Yes Fire: No Injuries: 1 Medical attention | 16,535 |
| Jun 2021 | SEAT BELTS | The contact owns a 2020 Toyota Corolla. The contact stated that the driver’s side front seat belt buckle mechanism malfunctioned and failed to lock as designed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 20,000. The Vin was not available. | Crash: No Fire: No | 20,000 |
| Apr 2021 | STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | DRIVE ASSIST OCCASIONALLY SWERVES OUT OF LANES AT PARKED VEHICLES, PEDESTRIANS, AND EVEN CARS IN ON COMING LANES. HAPPENS INCONSISTENTLY AND IS UNPREDICTABLE. WHEN THE CAR IS PERFECTLY CENTERED WITH DRIVE ASSIST ON, YOU BEGIN TO LET YOUR GAURD DOWN. WHICH IS WHEN YOU LEAST EXPECT YOUR CAR TO FORCIBLY TURN THE STEERING WHEEL AT AN UNSUSPECTED BICYCLIST. | Crash: No Fire: No | 30,000 |
| Mar 2021 | POWER TRAIN | VEHICLE IS JERKING AND SHUTTERING WHILE IN MOTION BETWEEN 4-20MPH COLD OR HOT AND A/C ON OR OFF. THIS OCCURS BEFORE BRAKING AND SEEMS TO JERK FORWARD. TENDS TO OCCUR MORE OFTEN IN PARKING LOTS. THIS ISSUE IS ACCOMPANIED BY AGGRESSIVE ENGINE SHAKING AND ALL PASSENGERS CAN FEEL THE ROUGH IDLE. THIS ISSUE IS PROGRESSIVE GETTING WORSE WITH TIME OVER THE LAST FEW MONTHS. TOOK VEHICLE TO DEALER, SPARK PLUGS WAS THE ASSUMED ISSUE FROM TECHNICIAN. FIRST DIAGNOSIS WAS SPARK KNOCK. REPLACED SPARK PLUGS, DID NOT FIX THE PROBLEM. SECOND DIAGNOSIS WAS "OFF CENTER STEERING WHEEL CAUSING STABILITY CONTROL TO OVERRIDE DRIVER THROTTLE INPUTS AND LEAD TO JERKY OPERATION" CASE IS ONGOING AND A RESOLUTION HASN'T BEEN PROVIDED OR SOLVED. TOYOTA CORP. IS OPENING AN INVESTIGATION/CASE. | Crash: No Fire: No | 29,000 |