Complaint volume
31 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Toyota 4Runner Complaints
31 consumer-submitted complaints on record for the 2020 Toyota 4Runner, grouped by component category.
31 Total complaints
4 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, service brakes, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 15 complaints, with an average reported failure mileage of 25,849 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, service brakes, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Toyota 4Runner?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Toyota 4Runner
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Toyota 4Runner complaints?
4 Crash
0 Fire
2 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2020 Toyota 4Runner complaint categories?
UNKNOWN OR OTHER 6
SERVICE BRAKES 4
STEERING 3
SUSPENSION 3
AIR BAGS 2
BACK OVER PREVENTION 2
AIR BAGS,FORWARD COLLISION AVOIDANCE 1
AIR BAGS,STRUCTURE 1
AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) 1
Chest Clip, Buckle, Harness 1
31 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2020 | POWER TRAIN,SERVICE BRAKES | BRAKES ARE NOT FUNCTIONING PROPERLY, THE PEDAL GOES WAY DOWN TO THE FLOOR BEFORE ENGAGING ANY BRAKES. AT IDLE THE BRAKES SEEM TO FUNCTION FINE, AFTER DRIVING AT ABOUT 10MPH THE BRAKES GO BACK TO NOT WORKING AGAIN. DEALERSHIP SAYS THE BRAKES ARE "NORMAL" AND I WAS TOLD TO DRIVE IT HOME EVEN THOUGH IT WAS STILL HAVING THE ISSUE. TRANSMISSION IS NOT SHIFTING PROPERLY EITHER, IT GETS STUCK AT 4000-5000 RPM SOMETIMES AND THEN SHIFTS INTO THE NEXT GEAR. THE BRAKING ISSUE OCCURRED EVEN WORSE GOING DOWN A HILL AT 55MPH RIGHT BEFORE IT WENT IN FOR SERVICE. | Crash: No Fire: No | 1,100 |
| Sep 2020 | STEERING | STEERING WHEEL SHAKES DRIVING 58-62MPH ON HIGHWAY | Crash: No Fire: No | 8 |
| Sep 2020 | STRUCTURE | TL* THE CONTACT OWNS A 2020 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME OF VEHICLE WAS RUSTED AND RUST POWDER WAS PRESENT FALLING FROM THE FRAME AFTER REMOVING THE REAR SEAT COVERS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TOWN AND COUNTRY TOYOTA LOCATED AT 9101 SOUTH BLVD, CHARLOTTE, NC 28273, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. *LN *JS | Crash: No Fire: No | 100 |
| Apr 2020 | SERVICE BRAKES | EVERY TIME I PUSH THE BRAKE PEDAL, IT MAKES A HISSING SOUND. THERE IS A ELECTRONIC NOISE AFTER THE HISSING SOUND. THIS IS ANNOYING AND IT MAKES ME FEEL NAUSEOUS. | Crash: No Fire: No | Unknown |
| Mar 2020 | UNKNOWN OR OTHER | WHILE I AM DRIVING, I SMELL SOMETHING LIKE EXHAUST OR SULFUR INSIDE CAR. I COULD ONLY SMELL IT WHEN THE CAR IS GOING OVER 70 MILES, RPM IS OVER 2500 (HARD ACCELERATION) , AND WHEN ALL THE WINDOWS ARE CLOSED AND RECIRCULATE CABIN AIR IS ON. | Crash: No Fire: No | Unknown |
| Mar 2020 | AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) | THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 4,000 |