Complaint volume
589 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Subaru Forester Complaints
589 consumer-submitted complaints on record for the 2020 Subaru Forester, grouped by component category.
589 Total complaints
25 Crash reports
7 Fire reports
13 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 7 fire reports, 13 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 272 complaints, with an average reported failure mileage of 10,312 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Subaru Forester?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Subaru Forester
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Subaru Forester complaints?
25 Crash
7 Fire
13 Injury
0 Fatality
23 Towed
10 Medical attention
What are the most common 2020 Subaru Forester complaint categories?
VISIBILITY/WIPER 234
UNKNOWN OR OTHER 67
VISIBILITY 49
ELECTRICAL SYSTEM 44
ELECTRICAL SYSTEM,ENGINE 15
ENGINE 15
POWER TRAIN 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
UNKNOWN OR OTHER,VISIBILITY/WIPER 8
FORWARD COLLISION AVOIDANCE 6
589 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2024 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Eyesight pre-collision braking feature and pre-collision throttle management feature malfunctioned and caused the 2020 Forester to accelerate unexpectedly and lurch forward while I was manually braking and slowing to come to a complete stop behind two other vehicles stopped at a steady red light. See class action lawsuit Weston, et al. v. Subaru of America, Inc., et al. In US District Court Case No. [XXX] which alleges that the vehicle contains certain defects that caused sudden and unintended acceleration without driver input; acceleration while manually braking; and that these defects created a safety risk, because they severely affected the driver's ability to control the car's speed, acceleration, and deceleration, and increase the risk of a collision, which did in fact occur. The defective car was completely totaled and towed to a salvage yard by the police and the insurance company. Defect malfunction caused a collision which resulted in property damage and personal injury to three vehicles and three people. I mentioned the defect to my insurance company at the time of the accident. I do not know if they chose to follow up and inspect the vehicle. The problem occurred twice before ( not resulting in property damage or injury) and I took it to my Subaru dealer both times and they claim that they could not find anything wrong, but oddly did not note that they checked for the problem which I brought to their attention on the written summary/invoice for my service visit. See the class action lawsuit- this is apparently the typical dealer non-response to the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 3 Towed Medical attention | Unknown |
| Jul 2024 | ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL | The contact owns a 2020 Subaru Forester. The contact stated while driving 70 MPH, the vehicle failed to accelerate and then stalled. The driver was able to pull over safely. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the thermal control valve and produced DTC codes: P2682 and P26A. The mechanic replaced the cooling gasket and coolant control valve and added coolant. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and assisted with the repair. The approximate failure mileage was 52,395. | Crash: No Fire: No Towed | 52,395 |
| Jun 2024 | ENGINE | P2682 Engine overheating and engine gauge flashing red due to a recall related to the engine coolant bypass valve. The vehicle stopped and required a tow for $417 to the nearest Subaru dealership to repair. After towing to the dealership they charged 31% of parts to labor and would not eliminate or discount the invoice. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | Within one month the same thing happened. I turn on the car and the eyesight warning light is on (eyesight feature disabled), flashing "S" drive is on, "break" light is on, and check engine light is on. Due to this cruise control isn't working. My plan was to take it to a mechanic/dealership that Monday. By Monday morning, after about 15 minutes of driving, all warning signs disappeared. This exact thing happened a few weeks later (this morning). I started googling issues and seems like this is an issue for many customers and is just a malfunctioning Thermo Control Valve, no actual problem. What do I do about this? This is much less important - but also seems like a quality issue, at drivers side, the seat cover is starting to crack, looking like this is car is over 10 years old, we've had it for less than 4 years and this shouldn't be happening on a car of this caliber. Photos attached | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM | I picked-up my new 2020 Subaru Forester on January 2, 2020. Within two years the battery became too weak to start the engine. Since then, I've had to repeatedly charge the battery. Now a battery maintainer is constantly connected to the battery. I've seen online reports that multiple late model Subarus have had battery issues, and that Subaru of America voluntarily replaced batteries and addressed related electrical issues for some of its customers. Subaru of America has all of my contact information, but I was never informed of their voluntary fix of the battery issue. Due to the fact that I wasn't contacted about the battery failure issue, do I now have any recourse? Many late model Subarus have an automatic engine stop/start feature. I've read reports of Subarus not restarting in traffic, I therefore do not feel safe driving my 2020 Subaru Forester. Why didn't this dangerous problem trigger an NHTSA recall? | Crash: No Fire: No | Unknown |
| Jun 2024 | POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | CHECK ENGINE, FORWARD COLLISION WARNING, FLASHING "S"DRIVE, NO EYESIGHT, AUTOMATIC EMERGENCY BRAKING WARNING LIGHTS, ALL CAME ON AT ONCE AND STAYING ON. POSSIBLE THERMO CONTROL VALVE ISSUE - NEEDS A RECALL! | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER | Collided with a deer that was running across the freeway. Driving legal speed. Impact to front driver's side. Impact seemed relatively minor. No passenger injury. Odd that the airbags didn't deploy. Able to coast to the shoulder. Steam coming from radiator. That dissipated quickly. Had my sister call 911. Took pics of the front as well as the deer fur stuck to the car. About 2 minutes went by and I returned to the front to assess the extent of the damage. Car totaled. As I was assessing, I noted flames starting at the engine compartment firewall, almost directly centered between right and left sides. Vehicle eventually became fully engulfed. Seems like that fire shouldn't have started a full 5 minutes after the engine had been shut off. Advised to report by State Farm as the loss prevention person also thought it was unusual, as did OSP and fire. Said they'd never seen a car burst into flames after a deer strike. | Crash: Yes Fire: Yes Towed | Unknown |
| Jun 2024 | ENGINE | The contact owns a 2020 Subaru Forester. The contact stated while driving at 60 MPH, a deer jumped in the roadway causing damage to the front driver-side engine compartment. No air bags had deployed. The contact had managed to pull onto the side of the road. The contact stated she and the front passenger exited the vehicle safely when shortly afterward a fire started in the front driver-side engine compartment. No injury was sustained. A police report was filed but was unavailable. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot where it was then taken by the insurance company. The contact stated the insurance company had the vehicle in their possession for an investigation. The origin of the fire was unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000. | Crash: No Fire: Yes Towed | 23,000 |
| May 2024 | VISIBILITY/WIPER | In a three year period I have had to replace my windshield for cracks causing visibility issues. Each of these cracks have appeared for no apparent reason. | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE | 2020 SUBARU FORESTER JUST HAD A CHECK ENGINE LIGHT APPEAR. THE ENGINE MALFUNCTION CODE IS P26A3, WHICH IS A DEFECTIVE THERMOSTATIC CONTROL VALVE. THIS MALFUNCTION ALSO AFFECTS THE VEHICLE MANUFACTURERS ADVANCED DRIVER ASSITANCE SYSTEMS SUCH AS: "EYESIGHT" BLIND SPOT MONITORING, LANE KEEP ASSIST, ETC. VEHICLE ONLY HAS 51,000 MILES ON IT. | Crash: No Fire: No | Unknown |
| May 2024 | VISIBILITY/WIPER | On Monday, 5/13/24, I got in my car and there was a crack across the windshield that was not there earlier in the day. It seems to have spontaneously cracked for no known reason. | Crash: No Fire: No | Unknown |
| May 2024 | VISIBILITY/WIPER | A crack in my windshield appeared during the 15 minutes my 2020 Subaru Forester was in parking lot while I was in a store. The ambient temperature was in the 70's, the car was facing away from the sun, and the windows were ventilating the inside. The crack starts at the passenger corner in the area of the defroster and runs all the way from the weatherstripping at an angle and length that it is directly in the field of view of the passenger. On a few occasions while driving since the incident I have heard expansion type crack sounds. | Crash: No Fire: No | Unknown |
| May 2024 | VISIBILITY | The contact owns a 2020 Subaru Forester. The contact stated that while driving 40–45 MPH in the rain, the lower left corner of the front windshield cracked without impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 46,000. | Crash: No Fire: No | 46,000 |
| May 2024 | SEATS | I bought a 2020 Subaru in March of 2020. I had reported an issue with the seat to the dealer Orange Coast Subaru and they had failed to diagnose or repair the issue. The issue was brought up to them several times and they only came to the car and looked quickly at the seat and told me it is fine without any in debt diagnostics. Looking and sitting in a seat wasn't in any shape or form diagnostics of the seat. Nobody looked under the seat or did a inspection beyond just looking and seating on it. Over the years the seat became woobly, unstable, it has cracked. I went for another issue to another dealer this time, Timmons of Long Beach, and paid a diagnostics fee to be told the frame needs to be replaced and it is a safety issue and has to be done asap. I had reached out to Subaru who advised the car is out of warranty. I pointed back to that the issue was reported to them and they said if it was not diagnosed as a failure then then it is unrelated to the issue found now. The seat is unsafe and it can result to injuries to myself and my son. Subaru doesn't want to take responsibility for it. The car has never been in an accident. | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM,ENGINE | The thermo valve leaked into connector, causing engine to shut down abruptly to prevent overheating. This happened at 70 mph on interstate highway in traffic. Part was replaced with modified thermo valve later. Barely able to coast to narrow shoulder flanked by deep ditch, with vehicle very close to interstate traffic, so much so that exit from vehicle ill-advised. After towing, vehicle was serviced by Subaru dealer. At time of part failure many warning lights & messages appeared, but not before the event. | Crash: No Fire: No | Unknown |
| Apr 2024 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Multiple dashboard lights are on including starlink, eyesight, check engine, thermostat, and a blinking s. A quick Google search shows that this exact combination is a known issue. Safety concern is that all the accident prevention systems are down leaving me at risk. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | I was driving to work and many of my warning lights suddenly came on. This includes my check engine light, my lane assist light, my auto collision braking, my eye sight disabled and my cool engine light keeps going on and off. My cabin heating also isn’t working. There is no reason for this happening other than my thermo control valve failing. | Crash: No Fire: No | Unknown |
| Apr 2024 | POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While driving temperature light, check engine light, all ADAS lights came on as inoperable (cameras, warning, ABS, BSD/RCTA), no heat (including defrost) available to defrost or for cabin. Appointment 3/13 replaced thermo control valve assembly , coolant bypass valve, intake gaskets, fuel line, coolant, total charges $2070. Luckily had extended warranty I bought, that I had to make a claim on. Dangerous to drive (no camera based safety features available, no defrost for the snowy weather, no emergency braking or other collision safety features on, this affected the entire 'eyesight' system). The engine also had no thermo control regulation during this time, affecting not just then, but possible future performance and early aging due to disregulation. | Crash: No Fire: No | Unknown |
| Apr 2024 | VISIBILITY/WIPER | The windshield developed a spontaneous crack, starting at the base of the right passenger windshield wiper and traveling in a line up toward the middle in a slanted line. There is no spike, no rock hit, nothing to have caused this. I believe it is a stress fracture as reported by others who have Subarus with eyesight technology. I have an appointment with the Subaru Dealer tomorrow morning. This appeared suddenly and must have happened overnight as it was not there yesterday but it was there when I got into the car this morning. The car was parked overnight. | Crash: No Fire: No | Unknown |
| Apr 2024 | POWER TRAIN | I purchased a 2020 Subaru Forester in 2020. Last week, the Check Engine light came on and it was due to the thermo control valve that need replaced. My car was outside of warranty at 70k miles and Subaru’s customer advocacy office will not reimburse despite this being a faulty defect for many 2018-21 Foresters. There is a class action lawsuit filed but I’m still out $1900. There should be a recall and I should not be paying for this manufacturer defect. | Crash: No Fire: No | Unknown |
| Mar 2024 | VISIBILITY/WIPER | Fourth windshield crack in 4 years. Enough. Please do a recall of this model. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | The thermo control valve on vehicle failed on 2020 Subaru Forester which is causing vehicle to loose acceleration, multiple errors codes displaying on the vehicle instrument dash panel and no heat in the vehicle (see attached photo for reference). The failure of this device could cause a vehicle fire depending on what position/ and or state the thermo valve failed in. There needs to be a manufacturer recall on this particular part as there is numerous amounts of complaints and issues. Subaru needs to make it right with the customer. we need to drive safe vehicles on the road. | Crash: No Fire: No | Unknown |
| Mar 2024 | STRUCTURE,LATCHES/LOCKS/LINKAGES | The contact owns a 2020 Subaru Forester. The contact stated that while driving at 60 MPH, the hood was independently unlatched and opened. The light indicating that the hood was opened illuminated. The contact stated that he pulled to the shoulder of the road and closed the hood. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000. | Crash: No Fire: No | 36,000 |
| Mar 2024 | ENGINE | The Thermo Control Valve is faulty and renders the vehicle non-operative. There have been numerous instances in Subaru Foresters in the same make and year. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | Thermo control sensor failed which will damage the motor if overheating dealer says it's going to cost me $1500 and it isn't covered under drivetrain warranty which is 5 years 60000 miles I have 27000 miles | Crash: No Fire: No | Unknown |