Complaint volume
199 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Nissan Sentra Complaints
199 consumer-submitted complaints on record for the 2020 Nissan Sentra, grouped by component category.
199 Total complaints
8 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 56 complaints, with an average reported failure mileage of 30,411 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Nissan Sentra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Nissan Sentra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Nissan Sentra complaints?
8 Crash
0 Fire
2 Injury
0 Fatality
11 Towed
3 Medical attention
What are the most common 2020 Nissan Sentra complaint categories?
STEERING 37
FORWARD COLLISION AVOIDANCE 25
UNKNOWN OR OTHER 25
ELECTRICAL SYSTEM 18
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
ENGINE 4
BACK OVER PREVENTION 3
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 3
SERVICE BRAKES 3
199 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2021 | FORWARD COLLISION AVOIDANCE | The car has automatically braked on its own with nothing in front of it, it happened on Sunday, May 30th, took the car to dealership on Saturday June 5th, they ran diagnostics and found nothing wrong and on my way home from the dealership the car unprompted braked on its own again. Causing me to stop short in the middle of a road, and again there was nothing in front or near me to cause this. I DO NOT FEEL SAFE DRIVING THIS VEHICLE | Crash: No Fire: No | Unknown |
| May 2021 | EXTERIOR LIGHTING | Extremely poor lighting condition. It only illuminates approximately 10 feet ahead. Would have to manually use high beams to make night time driving even possible. Extremely poor design and not even sure how it passed safety tests and ratings. I have been warning Nissan since I purchased the car. Now I have learned that the 2021 is improved because of this major defect. This will definitely cause an accident. | Crash: No Fire: No | Unknown |
| Apr 2021 | FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2020 NISSAN SENTRA. THE CONTACT STATED THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM FAILED AND ACTIVATED INDEPENDENTLY WITHOUT AN OBJECT OR ANOTHER VEHICLE NEARBY. THE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT ON ONE OCCASION THE CONTACT AVOIDED A NEAR REAR CRASH. THE VEHICLE WAS TAKEN TO LARRY H MILLER NISSAN CORONA (2575 WARDLOW RD, CORONA, CA 92882, (951) 383-3933). THE DEALER REPLACED THE FRONT RADAR AND WINDSHIELD CAMERA. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. | Crash: No Fire: No | 9,000 |
| Apr 2021 | EXTERIOR LIGHTING,VISIBILITY/WIPER | DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY ISSUE AS THIS CAR NORMALLY RUNS IN AUTOMATIC HEADLIGHT MODE. WHEN DRIVING IN A RAIN OR SNOW STORM DURING THE DAY, THE DRIVER HAS TO REMEMBER THE LIGHTS WILL NOT COME ON AUTOMATICALLY AND THEY WILL NEED TO BE TURNED ON MANUALLY WHILE DRIVING IN A STORM. DRIVER ALSO HAS TO REMEMBER TO SHUT THEM OFF, AND THERE IS NO WARNING SYSTEM THAT LETS YOU KNOW LIGHTS ARE STILL ON AND IN MANUAL MODE. | Crash: No Fire: No | 6,000 |
| Apr 2021 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | THE FRONT RADAR (OBSTRUCTION DETECTOR) IS NOT WORKING PROPERLY. THE CAR WILL RANDOMLY BREAK EVEN WHEN THERE IS NO OBSTRUCTION IN FRONT OF THE CAR. THIS HAPPENED 3 TIMES IN FEBRUARY 2021. EACH TIME I TOOK THE CAR TO THE DEALERSHIP. THEY INITIALLY BRUSHED ME OFF AND BLAMED SNOW, RAIN AND SOOT. I CALLED NISAN CORPORATE OFFICE AND THE TOLD THE DEALERSHIP TO TAKE A LOOK AT THE CAR. THE DEALERSHIP STATED THAT THE DETECTOR WAS CHANGED. HOWEVER, THREE WEEKS LATER IT HAPPENED AGAIN TWICE WITHIN A TWO-WEEK PERIOD. A SUDDEN BREAK, THE DETECTOR WARNING FLASHING AND NO OBSTRUCTION. EACH TIME THIS HAPPENED THE VEHICLE WAS IN MOTION. FORTUNATELY, I WAS DRIVING ON LOCAL ROADS AND I WAS NOT GOING OVER 45 MILES PER HOUR BECAUSE THIS CAN PRESENT A SERIOUS PROBLEM. I CAN BE REAR ENDED. THE CAR LITERALLY CAME TO A SUDDEN STOP. | Crash: No Fire: No | 3,000 |
| Apr 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | THE CAR AUTOMATICALLY ENGAGES THE BRAKING SYSTEM WHILE IN MOTION, EACH TIME THIS HAS OCCURRED I WAS DRIVING ON A CITY STREET BETWEEN 25-40MPH. I HAVE TAKEN THE VEHICLE TO NISSAN SERVICE CENTER 3 TIMES AND THEY HAVE BEEN UNABLE TO FIX THE ISSUE. | Crash: No Fire: No | 1 |
| Mar 2021 | ELECTRICAL SYSTEM | VEHICLE DELIVERED WITH 220 MILES FROM DEALER AT 5:30PM. AWOKE FOLLOWING MORNING AND IT REGISTERED 221 MILES. VEHICLE WAS KEPT IN LOCKED GARAGE OVERNIGHT AND NEVER DRIVEN. | Crash: No Fire: No | 220 |
| Mar 2021 | FORWARD COLLISION AVOIDANCE | AUTOMATIC EMERGENCY BRAKING ENGAGED WHILE WAS APPROXIMATELY 4 CAR LENGTHS BEHIND A WHITE FORD F150 MAKING A LEFT TURN. | Crash: No Fire: No | 1,600 |
| Mar 2021 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | THE CAR BRAKES ON ITS OWN WHEN NOTHING IS AROUND . I WAS ON CITY STREET | Crash: No Fire: No | 9,000 |
| Feb 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I PURCHASED THIS CAR IN FEBRUARY OF 2020. I HAVE HAD THREE INCIDENTS WHERE MY CAR HAS ENGAGED THE EMERGENCY BREAKING SYSTEM WHILE I WAS DRIVING ON THE ROAD. TWO TIMES I WAS GOING APPROXIMATELY 30 MPH AND THE LAST TIME I WAS DOING APPROXIMATELY 60 MPH. DURING THESE TIMES, I WAS DRIVING WITH NO OTHER CARS AROUND ME. THE CAR SLAMS ON THE BRAKES AUTOMATICALLY. I HAVE AN APPOINTMENT FOR SERVICE WITH NISSAN TONIGHT. | Crash: No Fire: No | 6,000 |
| Feb 2021 | EXTERIOR LIGHTING | AFTER PURCHASING THE 2020 NISSAN SENTRA. I NOTICED THE LED HEADLIGHTS WERE NOT BRIGHT AT PROJECTING ON THE ROAD CORRECTLY. COMPARED TO TRADITIONAL BULBS AND OTHER SEDANS OF YEAR 2020 MODELS. I COMPLAINED TO NISSAN WAS TOLD THAT IT WAS A RECALL FOR THE LEFT HEADLIGHT DUE TO MISALIGNMENT. AFTER THEY REPLACED IT, THEY BOTH WERE NOT ALIGNED. TOOK IT BACK TO THE DEALERSHIP TO MENTION IT. THEY COULD NOT PERFORM ANY TESTS BECAUSE IT DAYLIGHT AND TOLD ME THAT THERE IS NO WAY SINCE THE DEALER HOURS ARE IN DAYLIGHT HOURS AND TO SELF DIAGNOSE AND CORRECT IT MYSELF SHOWING MY HOW TO ALIGN IT. I TRIED TO ALIGHT WHICH WORKED. BUT THE BRIGHTNESS OF LED OF FAR LESS THAN OTHER CARS. WHICH IS SAFETY ISSUE BECAUSE YOU CAN ONLY SEE THE ROAD AND ANY OBJECTS APPROXIMATELY 20 FEET AHEAD. THE LIGHT IS FOCUSED ALL THE CENTER OF THE VEHICLE AHEAD AND LEAVES THE SIDE AND MAIN AREAS DARK. I WOULD HAVE TO MANUALLY USE MY HIGH BEAMS TO NAVIGATE ON STREETS. | Crash: No Fire: No | 1,275 |
| Feb 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | WHEN DRIVING IN BRIGHT SUNLIGHT AUTOMATIC BRAKING SYSTEM KICKS IN RANDOMLY. HAS HAPPENED OVER 10 TIMES NOW SINCE I BOUGHT THE CAR A FEW MONTHS AGO EACH TIME ON A CITY STREET. YESTERDAY WHILE DRIVING 45 IN HEAVY TRAFFIC ON A CITY STREET (HEADING SOUTHBOUND ON EL CAMINO AVE AT SAN BRUNO AVE IN SAN BRUNO CA) THE EMERGENCY FRONT BRAKING SYSTEM TURNED ON RANDOMLY, CAUSING MY CAR TO SUDDENLY BRAKE AND ALMOST CAUSING A TRAFFIC COLLISION. | Crash: No Fire: No | 35,000 |
| Jan 2021 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | PURCHASED CAR IN OCTOBER 2020. CAR STARTED BRAKING INVOLUNTARY WHILE DRIVING 10-25 MPH. NO OBJECTS WERE IN FRONT OF THE CAR. THIS HAS HAPPENED 4 TIMES. THIS HAPPENED ON MY LAST VEHICLE AND NISSAN HAD A MAJOR RECALL TO CHANGE THE SENSORS/CAMERA. AT THIS TIME THERE IS NO FIX. I HAVE TAKEN MY CAR IN 5 TIMES REGARDING THE 4 TIMES IT HAS BRAKED INVOLUNTARILY. I AM OVER IT. THE A/C ALSO BLEW HOT AIR DUE TO TOO MUCH FREON. MY BATTERY DIED LESS THAN 90 DAYS FROM PURCHASE. THIS CAR HAS BEEN A NIGHTMARE!! I LIVE IN MIAMI AND TRAFFIC IS BAD. I AM WORRIED THAT AN SUV WILL SLAM INTO THE BACK OF ME WHEN THERE IS TRAFFIC AND RAIN. (RAINS MOST OF THE YEAR). I HAVE A 7 YEAT OLD.AND FRAR WE WILL GET REAR ENDED. | Crash: No Fire: No | 1,500 |
| Jan 2021 | SUSPENSION,UNKNOWN OR OTHER | ON THE MORNING OF DECEMBER 6, 2020. I LEFT MY PARKING LOT AND PROCEEDED UP WARWICK AVE, TOWARDS FRANKLIN ST AND I SLOWED TO GO OVER A BUMP , WHEN I WENT OVER THE BUMP AS I HAVE MANY TIMES , MY STEERING WHEEL SHIFTED TO THE RIGHT , SENDING ME INTO A PARKED CAR AND EVEN THOUGH I TRIED TO TURN MY WHEEL MY CAR WOULDN'T GO LEFT. WHEN I GOT OUT OF MY CAR TO LOOK I NOTICED A CLEAN BREAK ON MY INNER OUTER TIE RODS WHICH IS WEIRD BECAUSE THIS IS A 2020 CAR AND I JUST GOT IT IN MARCH 2020. I NEED HELP BECAUSE I CANNOT AFFORD TO GET THIS FIXED. | Crash: No Fire: No | 15,000 |
| Dec 2020 | FORWARD COLLISION AVOIDANCE | AFTER RETURNING ON 12/12/20 A SENTRA PURCHASED ON 12/8/20 - I SWAPPED OUT WITH ANOTHER SENTRA. REASON FOR RETURN - AEB PEDESTRIAN LIGHT KEPT GOING ON EVERY MORNING DESPITE VARYING WEATHER CONDITIONS (WARM VS. COLD). RECEIVED THIS CAR (GUN METALLIC COLOR) AND ON 12/13/20 - SAME THING HAPPENED! WILL BE CONTACTING THE SERVICE DEPARTMENT TOMORROW TO REQUEST A REPLACEMENT SENSOR. COULD IT BE A FAULTY BATCH OF CARS AT THIS DEALERSHIP? | Crash: No Fire: No | 150 |
| Dec 2020 | FORWARD COLLISION AVOIDANCE | BOUGHT THIS VEHICLE ON 12/8/20; THE NEXT DAY, THE AEB LIGHT FOR PEDESTRIAN KEPT FLASHING IN THE MORNING. EVENTUALLY WENT OFF. HAPPENED EVERY DAY THEREAFTER - DESPITE VARYING WEATHER CONDITIONS; BROUGHT BACK TO DEALER ON 12/12 TO SERVICE DEPARTMENT AND WAS TOLD IT WAS A FAULTY SENSOR, THAT IT DID NOT RECOGNIZE MY VEHICLE WAS NO LONGER IN PARK. REQUESTED TO SWAP WITH NEW VEHICLE - WHICH I DID. SAME THING HAPPENED ON NEW ONE!!! | Crash: No Fire: No | Unknown |
| Oct 2020 | UNKNOWN OR OTHER | THE BACK UP CAMERA FAILS TO DISPLAY. THE CAMERA GOES OUT FOR DAYS AT A TIME. WHEN IT COMES BACK ON IT WORKS FOR A WHILE THEN FAILS AGAIN | Crash: No Fire: No | 3,600 |
| Oct 2020 | SERVICE BRAKES | WE HAVE OWNED THE CAR FOR ABOUT 7 WEEKS, ON TWO SEPARATE OCCASIONS THE AUTOMATIC FRONT COLLISION BRAKING SYSTEM HAS ACTIVATED ALTHOUGH THERE WERE NO OBSTACLES IN THE ROADWAY AT THE TIME. ON BOTH OCCASIONS I WAS TRAVELLING AT LESS THAN 25 MPH GOING UP HILL. | Crash: No Fire: No | 450 |
| Oct 2020 | UNKNOWN OR OTHER | BACK CAMERA AND FRONT ONE DOES NOT WORK, IN AUGUST WHEN THE WEATHER WENT TO 122 DEGREES CAMARA WENT BLUE, THE I WENT TOOK IT ON THE SECOND WEE OF 10/16/2020. TORRE NISSAN KEPT THE CAR FOR 5 DAYS AND THEN GAVE IT BACK TO ME SAYING THE ENGEENIERS HAVE FOUND NO SOLUTION FOR THE CAR PART. THE BACK CAMERA SOMETIMES WORKS BUT SOMETIMES IT DOES NOT. BUT I CAN NOT SEE THE FRONT OF THE BACK CARS. I CAN CRASH AGAINST THEM. | Crash: No Fire: No | 4,000 |
| Sep 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | SYSTEM MALFUNCTION DETECTION ACTIVATED WHILE DRIVING. ICON ADVISING AEB BRAKE FAILURE DETECTED LIGHT ENGAGED AND STAYS ON. | Crash: No Fire: No | 5,010 |
| Jul 2020 | POWER TRAIN,SERVICE BRAKES,ENGINE | THIS CAR'S EMERGENCY BRAKE SENSORS HAVE GONE OFF TWICE NOW IN THE PAST TWO MONTHS. THERE IS NO CAR OR ANY OBJECT IN FRONT OF ME AND THE SENSOR APPLIES THE BRAKES WHILE IN MOTION. ALSO, WHEN SLOWING DOWN TO A STOP AT CITY SPEEDS THE CAR JERKS AND/OR SURGES FORWARD AND I HAVE TO APPLY THE BRAKES HARDER OTHERWISE THE CAR CONTINUES TO MOVE FORWARD. | Crash: No Fire: No | 2,710 |
| Jul 2020 | UNKNOWN OR OTHER | CRASH WARNING LIGHT, BLIND SIDE LIGHT, AND LANE DEPARTURE NOT WORKING. ALL WARNING LIGHTS CAME ON AND SYSTEMS NO LONGER OPERATING.. TOOK VEHICLE IN TO GET CAMERA RECALIBRATION. WORKED FOR 2 DRIVING TRIPS, LIGHTS CAME BACK ON FOLLOWING MORNING. | Crash: No Fire: No | 4,200 |
| Jun 2020 | UNKNOWN OR OTHER | COLLISION ALARM SOUNDS, BRAKES ARE AUTOMATICALLY APPLIED CAR ALMOST STOPS WHEN THERE IS NOTHING CLOSE TO THE FRONT OF THE CAR. THIS HAS OCCURRED ABOUT 4 OR 5 TIMES SINCE I GOT THE CAR IN APRIL 2020. IT HAS HAPPENED ON A MAJOR HIGHWAY, SOMETIMES IN AN URBAN AREA. THE DEALER TAKES IT ON A TEST DRIVE, AND PROCLAIMS "NO TROUBLE FOUND". THIS HAPPENED AT 45 MPH AND LESS THAN 30. TIME OF DAY DOESN'T SEEM TO MATTER, NOR DOES WEATHER. LAST TIME THIS HAPPENED WAS ABOUT 2 OR 3 JUNE. *TR | Crash: No Fire: No | 11,500 |
| May 2020 | ELECTRICAL SYSTEM | I WAS SWITCHING LANES AND THE CAR BLIND SPOT SENSOR USUALLY TELLS ME WHEN SOMEONE IS IN MY BLIND SPOT BUT WHEN I WAS SWITCHING LANES TODAY IT FAILED TO TELL ME, THEREFORE RESULTING IN ME GETTING INTO AN ACCIDENT. *TR | Crash: Yes Fire: No Towed | 4,000 |