Complaint volume
199 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Nissan Sentra Complaints
199 consumer-submitted complaints on record for the 2020 Nissan Sentra, grouped by component category.
199 Total complaints
8 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 56 complaints, with an average reported failure mileage of 30,411 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Nissan Sentra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Nissan Sentra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Nissan Sentra complaints?
8 Crash
0 Fire
2 Injury
0 Fatality
11 Towed
3 Medical attention
What are the most common 2020 Nissan Sentra complaint categories?
STEERING 37
FORWARD COLLISION AVOIDANCE 25
UNKNOWN OR OTHER 25
ELECTRICAL SYSTEM 18
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
ENGINE 4
BACK OVER PREVENTION 3
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 3
SERVICE BRAKES 3
199 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2024 | STRUCTURE | The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact noticed a cracking sound. The vehicle was driven to the residence and parked. The contact noticed that the passenger's side front tie rod was fractured, and the tire appeared to bulge away from the tie rod. The vehicle was inspected by an independent mechanic where it was diagnosed it with a fractured tie rod. The vehicle was not repaired. The contact stated that the vehicle had not been drivable since February 2024 due to the failure and the parts not being available to repair the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,047. VIN tool confirms parts not available. | Crash: No Fire: No | 38,047 |
| Mar 2024 | STEERING | The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM | Child lock windows seem to be activated, even though, button isn't pushed in. I cannot roll any window down except drivers window. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | AEB; Forward & Rear Collision Warning indicator light just showed up on Feb 2024. Dashboard message indicating malfunction | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The contact owns a 2020 Nissan Sentra. The contact stated that while driving at 65 MPH, the vehicle was vibrating abnormally. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer, where it was diagnosed that the tie rod needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available. | Crash: No Fire: No | 30,000 |
| Mar 2024 | STEERING | The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | Recently I discovered that it's impossible for the home mechanic to check the transmission fluid level for the Nissan Sentra 2020 (and newer). No, I'm not talking about the removal of the transmission dipstick. What I am talking about is the fact that Nissan has removed the Overflow Tube that is found within the drain plug housing. The Overflow Tube existed for Sentras up until 2019. However, it was removed in 2020. Without the Overflow Tube it is impossible to verify that the transmission fluid level is correct. I contacted two local Nissan dealerships and they confirmed that the only way to check the transmission fluid level was to visit their service department. This is outrageous and unethical. When people are unable to maintain their transmissions properly, there will certainly be transmission breakdowns and accidents related to transmission problems. Nissan should be held accountable. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | I got this vehicle pre owned by Carvana. My rear and head lights flicker off and on with any one touching them. My power inside the car like for the radio, heating and cooling will stop working for a few days and randomly come on when it wants. Then local Nissan broke my plastic undercarriage during my recall they didn’t complete and now it’s dragging across the ground. | Crash: No Fire: No | Unknown |
| Feb 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | AEB system has been malfunctioning when driving applying brakes without warning. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | Door locks stopped working. First the back two locks, then the driver lock and now none of my door locks lock or unlock on their own. I have read around and many people have this issue. I fear my car will be broken into because the locks won't work. This is unsafe and inconvenient. Please help us this is a widespread issue. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | Vehicle is burning oil too fast. First 2 oil changes seems normal but after the next few oil change seem to last a shorter time. Know it’s only lasting 6 weeks.keep getting service know message even though it just went threw service a few days ago Getting check engine light on for lost of power in engine and hearing load nosies coming from engine like cracking loses burned oil buildup even thought this car goes threw regular oil change maintenance. Oil is burning to quick within weeks. Radio loses power when driveing restarts its self as if I turned the car on and off. Car window also loses power the windows won’t go down with the buttons even off car is fully on as if it had child lock on it when it doesn’t happens for a few days goes away then happens again it’s an on and off problem with the windows. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On a few occasions, while driving, the forward collision warning came on causing the car to automatically brake when there were no cars in front of or around the car. Brought the car to dealer and was quoted $2057.50. After that, all 4 automatic door locks stopped working. Brought car to dealer again and was quoted $1375.00 to replace the door actuators for a grand total of $3658.78. Nissan consumer affairs was called and they said they would only cover 50% of the repairs. These items are huge safety issues and Nissan should cover the entire bill. | Crash: No Fire: No | Unknown |
| Jan 2024 | ENGINE | Engine malfunction when milage at 37000 miles. The service only update computer system of the car and could not address the problem at all. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | I was driving home on 10/23/23 when I lost control of the car, I tried my best to pull over and stayed on the side of the road. I came outside of the vehicle and saw that my tire was not operating but the tire was not popped. I saw that there was a piece hanging and I then looked it up and saw that it was my passenger right tie rod that broke off. I got a tow to get out of the danger zone of the street and then called the dealer the next day. I was told that it would be covered under a recall, all I needed to do was get it towed. When I towed it over to the dealer, they told me that it was not covered under the recall and that i would have to pay out of pocket. I have an invoice or the tow and the PAID tie rod that i had to end up getting. Even though the recall would have covered it. | Crash: No Fire: No | Unknown |
| Jan 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The cruise control stopped working and there is a collision/crash malfunction. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM | Drivers lock on door does not open and close also window don’t go up and down . Car has only 18,000 miles. I see many complaints on this. There should be a recall and consumers should not pay for this. Will be going to Nissan to see what they can do for me | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The contact owns a 2020 Nissan Sentra. The contact stated while driving at undisclosed speeds, the steering wheel was vibrating. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| Jan 2024 | STEERING | The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2024 | BACK OVER PREVENTION | The contact owns a 2020 Nissan Sentra. The contact stated that their backup camera would fail to display the rear view intermittently. The contact received notification of NHTSA Campaign Number: 23V628000 (Back Over Prevention). The contact stated the failure persisted despite the recall remedy being completed. The vehicle was taken to the dealer who inspected the vehicle under NHTSA Campaign Number: 23V628000 (Back Over Prevention) and determined that the camera did not need to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000. | Crash: No Fire: No | 16,000 |
| Dec 2023 | UNKNOWN OR OTHER | Drivers side door will not open at all on cold mornings. All other doors work properly. Locking mechanism won’t unlock door, manually or with key fob. Classic Nissan of Sanford and Nissan Corporate were made aware and state there is nothing they can or will do. They were informed around 15k miles and said “wait for it to warm up.” But if I have my emergency I literally cannot get out of the car unless I crawl over the center console, which is really hard to do as I have a disability!!! If I were to be in an emergency I would not be able to get out of the car easily and would probably die. I cannot get into the car in the colder mornings but only that door, so it’s not a lock or motor issue. | Crash: No Fire: No | Unknown |
| Dec 2023 | UNKNOWN OR OTHER | Backup camera failed. The camera went blank and I was unable to view behind me which could lead to potential injuring of myself or others. Dealer inspected and did not fix. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING,FORWARD COLLISION AVOIDANCE | Im filing a complaint iv had more recalls on this car then i ever did on any other brand this is the second recall i had for the tire rod which was already replaced with a new version of the original tire rod then they tell me oh u need a new back up camera and front lights that had recalls as well i do not feel safe driving my car and they sai d there is nothing they can do im furious. When i drive my car the wheel is constantly shaking and thats what the notice said to be weary of. As for the emergency breaking its been happening to often when im going down a road the emergency signal goes off and the breaks engage on my car when there is no other veichles around this should deffinatly be looked into | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING,UNKNOWN OR OTHER | Car was in a hit and run accident on June 29, 2023 where another car slid up the whole passenger side of the car damaging the front side so car could not be driven. Car was repaired, given back but not performing correctly. Car was taken back and told unsafe to drive. They did more repairs on the car, gave it back and car still not performing correctly. Car taken back for a second time, deemed unsafe, repaired, and given back. Car still didn't seem to be right. On October 21, 2023 daughter was on the way to Nissan to check out a recall on tie rods because we just got a letter in the mail about them. The car started to vibrate. My daughter tried to pull off the road but the steering would not allow her to control the car. The car ended up in the middle median. She was cut out of the car and has hand injuries. Allstate is working on new claim. Car is total loss. Claim # [XXX] Claim agent :Nina Fandaco INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |