Complaint volume
147 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Nissan Rogue Complaints
147 consumer-submitted complaints on record for the 2020 Nissan Rogue, grouped by component category.
147 Total complaints
9 Crash reports
6 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 6 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 52 complaints, with an average reported failure mileage of 23,379 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Nissan Rogue?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Nissan Rogue
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Nissan Rogue complaints?
9 Crash
6 Fire
4 Injury
0 Fatality
4 Towed
4 Medical attention
What are the most common 2020 Nissan Rogue complaint categories?
FORWARD COLLISION AVOIDANCE 23
UNKNOWN OR OTHER 17
ELECTRICAL SYSTEM 14
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
SEATS 6
AIR BAGS 5
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
ENGINE 5
SERVICE BRAKES 5
SEAT BELTS 4
147 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | STRUCTURE | The door lock actuator no longer reliably locks or unlocks the driver's door. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | Driver's side door locks intermittently will not lock or unlock with button or intelli key fob. Requiring to use manual key inside intelli key to unlock/lock car or manual inside lock itself. Multiple people have filed complaints about this. There is even a class action lawsuit. Something should be done to force Nissan to do a recall instead of saying we can fix it for $700. I understand that some may not see this as a specific safety issue but when coming to your car in a dark parking lot and having to search for the key to manually unlock it, feels a little like a safety issue to me. Thank you for your time. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | The 2020 Nissan rogue as I was driving, started smoking, then stalled. I immediately got out and popped the hood and there was flames everywhere. Entire engine bay burned. I saved the car from burning completely by dumping water. As I was in a national forest, that is very acceptable to wildfires. Fire department and fire investigator came out. Fire investigator said it was of his opinion that it started on the passenger side, electric cooling fan for the radiator. Which I agree after looking at the aftermath and noticing where to fire was coming from as I was putting it out. | Crash: No Fire: Yes | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The front passenger door lock does not fully engage or disengage with the key fob or when putting the car in park. The lever must be maually controls by hand to unlock or lock the door.0 | Crash: No Fire: No | Unknown |
| Apr 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Today when we attempted to back out of our driveway, the ABS came on unexpectedly and stopped the vehicle for no reason (spilling my hot coffee in my lap). I set the parking brake and got out of the car and walked around the back but there was no obstacle in the way or under the vehicle. I got back in, tried again and it locked up again. I then backed up the rest of the way, shifted to drive and drove it for a few minutes without incident. About 1/2 hour later, my wife experienced the exact same thing backing out of the driveway. Recently, the vehicle was struck in the rear corner (passenger side) and was repaired with no apparant issues by a professional body repair shop. I can see this is a common problem (many internet posts), and I want to report it since no recalls are in place. This is DANGEROUS and has also happed to drivers when driving at highway speeds. This MUST BE ADDRESSED or you guys (NTSB) have no purpose to exist anymore. Please make it happen. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | Driver Seat moves forward when brakes are applied - yes the seat and vehicle can be available anytime for inspection. When ever the brakes are applied the driver seat moves towards the steering wheel and windshield. I am concerned the seat will fail altogether and slam me into the windshield and steering wheel. It is not locked into place or something else is failing. Jeff Wyler Dealership in Fairfield Ohio provide an estimate of $2400 to replace the railings. I see this issue is occurring with other 2020 Rogues according to the internet. There is a recall for the 2021, 2022 and 2023 models for the issue. No lights or warnings on now or prior. We bought the vehcile used from a dealer in Nov 2025 and this occurred shortly thereafter. It is possible the dealer know about this issue and did not to fix or divulge to customer. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | Was driving west bound on I565 & heard a loud pop. Panoramic roof BURST spontaneously | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | UNKNOWN Driver door will not lock via key fob or button. Actuator appears to be faulty. Car has been left unlocked without me knowing numerous time. I have to manually lock/unlock the door. It does stay locked durning driving but, may be manually locked. The auto lock safety feature no longer works. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | The contact owns a 2020 Nissan Rogue. The contact stated that while driving at various speeds, the front driver’s side seat failed to remain in a locked position as intended, and the seat moved while the vehicle was in motion. The local dealer was contacted. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000 | Crash: No Fire: No | 60,000 |
| Feb 2026 | UNKNOWN OR OTHER | Rear windshield exploded when I closed my driver side door upon entering my car. After I had it replaced my door does not work properly now. It opens all the way then closes part way. Tried to reset but doesn't work. | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING,SUSPENSION | My 2020 Nissan Rogue has 28,000 miles. It was purchased new in June 2021. I began hearing a knocking noise that seem to migrate around most areas of the car almost a year ago (early 2025). The Nissan dealership now tells me that all the bushings in the suspension/steering system are failing. When I looked online, and there are apparently thousands of this failure reported for the Nissan Rogue dating back to before 2018 models. This is widely reported a systemic problem with the Nisan Rogue. It involves serious safety issues. How can it not be subject to recall? | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | Malfunction light appears. Car slows and full pressure on gas pedal causes car to "bulk" (increase then decrease in speed with jerking feeling). Eventually check engine light appears. Have taken to dealership, but because no lights appeared while there they could not find any problem. Told to bring to them when light is on , however this happens most often when they are not open. Now (12/26/25) being told they are booked out for 3 weeks before they can even check it and if no warning lights on, they can not diagnose problems. This problem is intermittent and started more than one year ago with at least 4 trips to dealership.1 | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE | Started the car and then the engine caught fire. Front of the car is completely charred and fire had to be put out by the fire department. Car is totaled now. This complaint has been raised with Nissan Consumer Affairs. | Crash: No Fire: Yes | Unknown |
| Dec 2025 | ENGINE | The contact owned a 2020 Nissan Rogue. The contact stated while driving approximately 20 MPH during rush hour traffic, the contact became aware of a chemical odor, and within seconds there was black smoke entering the cabin of the vehicle. The contact immediately pulled over and there were flames coming from under the hood. The contact stated that there was a MIL warning light illuminated after the flames started. The contact was locked and trapped inside the burning vehicle. The contact was frantically trying to roll the windows down because the vehicle failed to turn off. The contact was then able to roll the rear driver’s side window down and a bystander was able enter into the rear driver side window, unlock the door, and pull the contact from the vehicle. The Fire Department was called to the scene and extinguished the fire. The vehicle was first towed to Redmond Towing in Alexandria VA and was deemed to be a total loss. A Police Department and Fire Department report was taken at the scene. The contact refused treatment at the scene but was later taken to Urgent Care by her husband to be treated for smoke inhalation. The cause of the fire was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 27,000. | Crash: No Fire: Yes Injuries: 1 Towed Medical attention | 27,000 |
| Oct 2025 | ELECTRICAL SYSTEM | Our 2020 Nissan Rouge SV has experienced a failure of the driver door electric door actuator. It will not lock using the electric door lock buttons inside the car, the button on the exterior door handle, or using the FOB. The result is that you think the car is locked, but the driver door is NOT locked and opening the door causes the car alarm to go off (the car thinks it is locked). The lock can be manually locked and unlocked using the manual actuator (inside the car on the handle). This problem is described on the internet and there is at least one class action lawsuit in discussion (https://sauderschelkopf.com/automotive/nissan-altima-and-rogue-door-lock-failure-class-action-investigation/). This failure could result in safety issues (thinking the door is locked when it is not) both while driving at highway speeds or during an emergency exit scenario where you cannot unlock the door. I think it should be a mandatory recall to fix these door locks by Nissan. In the meantime, I will try to "fix" it in our car (but will save the bad parts). I have not contacted my dealer (don't really like them). There were no warnings other than we started setting off the car alarm when we opened the door that should have been locked. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | The car door lock actuator failed prematurely. Part should last 10 to 20 years. It's not locking the door or if it is locked it won't let you in or out. Big issue regarding safety. I know past models had a recall. Unfortunately haven't heard anything on it for my model year. Getting repair done for my own safety out of pocket. | Crash: No Fire: No | Unknown |
| Sep 2025 | AIR BAGS | The contact owns a 2020 Nissan Rogue. The contact stated that upon starting the vehicle, the air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer, where a diagnostic test was performed. The contact was informed that a module located underneath the passenger’s seat needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 55,000. | Crash: No Fire: No | 55,000 |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | THE VEHICLE HAS ACTIVATED A FALSE AEB ON SEVERAL OCASSIONS SINCE I PURCHASED THE VEHICLE. I IMMEDIATELY TOOK IT BACK TO NISSAN AND THEY STATED THERE WERE NO RECALLS AND THE VEHICLE SEEMED TO HAVE NO ISSUES. I'VE HAD THE VEHICLE FOR 5 YEARS AND IT CONTINUES TO OCCUR, NEARLY CAUSING A TRAFFIC COLLISION. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE | while driving the car, sometimes the collision light will come on and the car will automatically stat braking even through there are no car in-front or around. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | The contact owns a 2020 Nissan Rogue. The contact stated that the vehicle had been parked at the residence for approximately two hours when she looked out her window and noticed that the vehicle had caught fire. There were no warning lights prior to the failure. There were no reported injuries. The fire department was able to extinguish the fire. There was no reported crash, police report, or air bag deployment. The local dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not contacted regarding the incident. The approximate failure mileage was 140,000. | Crash: No Fire: Yes | 140,000 |
| Aug 2025 | ELECTRICAL SYSTEM | The front driver and passenger door lock do not function properly. Both with key locks and in door lock switches. The car has less than 35k miles. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | July 1,2025 my car came to a complete stop heading to work and turned off due to engine malfunction. The engine light is the only light that lights up. I called Nissan they stated that currently they had an open recall that will go into effect in August due to engine failures. By Thursday state wide announcement was made on the radio that there is a recall on Nissan rogues and other models for failure engine. I have had my car for 3 years and this is a 2020 year of make. I am highly disappointed bc I have been without a car since July 1st. I want it to be known that the 2020 of Nissan rogue is affected by engine failure as well. And I am looking forward to receiving a notice from Nissan as stated end of august for diagnosis and repair. | Crash: No Fire: No | Unknown |
| Jul 2025 | SEAT BELTS | The contact owns a 2020 Nissan Rogue. The contact stated that while the vehicle was parked, the rear passenger’s side occupant was unable to release the seat belt buckle. After an extended attempt to assist, the contact observed that the seat belt continued to tighten and would not release, prompting the contact to cut the seat belt strap. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000. | Crash: No Fire: No | 128,000 |
| Jul 2025 | UNKNOWN OR OTHER | I am writing what I think is a safety issue on a 2020 Nissan Rogue S. Left my house to go to a local store. When I park, I normally press the internal lock button and not the lock button on fob. I exited the vehicle and closed the door. Came back to vehicle, for some reason I just grabbed the door, not using the key fob, nor the ignition key to enter, and the driver side door opened. I questioned myself what just happened. I did not think much of it. Well I made another stop. I parked, pressed internal button, exited and closed door. I came back and pull driver side door handle and the door was unlocked again. So while parked I tried to diagnosis why the door was unlocked again. I used the internal lock button first, all but the driver side door lock, I used the lock button on the key fob, same thing. tried the ignition key, it would lock and unlock. So when I got home I tried to get it to work again, but to no avail. I tried looking in the vehicle setting, watch you tube videos etc. I even disconnected and reconnected the battery. Nothing worked, Got online and saw a lot of people were having the issue due to door lock actuator failing on Rogues. So I called my nearest Nissan dealership and told them my problem. They could get me in on July 17, 2025 at 8:00 a.m. and it would take several hours to diagnosis. The diagnosis was the actuator failed but power was going to it. To fix it it will cost $905. This is why I am writing you. I think it is a safety issue that needs to be address. If people don't know the vehicle is unlocked there could be some of type of thief or a person could be in your car when you returned. If the door was in the locked position while in the vehicle and you need to get out in an emergency you have to exit another door, which you might not have enough time to do so. If you are trying to enter the vehicle for an emergency and the door stays locked that a safety issue. This is a safety issue and should be recalled. Thank you for your time. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The key fob and vehicle are not "reading" each other. The Rogue doesn't recognize the key. This has left me unable to start the vehicle on numerous occasions and I have been stranded. | Crash: No Fire: No | Unknown |