Complaint volume
171 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Nissan Altima Complaints
171 consumer-submitted complaints on record for the 2020 Nissan Altima, grouped by component category.
171 Total complaints
16 Crash reports
7 Fire reports
10 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 7 fire reports, 10 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 45 complaints, with an average reported failure mileage of 39,198 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Nissan Altima?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Nissan Altima
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Nissan Altima complaints?
16 Crash
7 Fire
10 Injury
1 Fatality
15 Towed
6 Medical attention
What are the most common 2020 Nissan Altima complaint categories?
UNKNOWN OR OTHER 18
ELECTRICAL SYSTEM 16
ENGINE 15
POWER TRAIN 8
VISIBILITY/WIPER 6
FORWARD COLLISION AVOIDANCE 5
STEERING 5
AIR BAGS 4
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 4
STRUCTURE 4
171 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2020 | STEERING,FORWARD COLLISION AVOIDANCE | DURING A SNOW STORM A COUPLE WEEKS AGO IN COLORADO MY 2020 NISSAN ALTIMA'S FORWARD COLLISION ADAS KICKED IN LOCKING UP MY BREAKS CAUSING ME TO SLIDE INTO A CURB AND NEARLY REAR END ANOTHER VEHICLE ALSO CAUSING ALIGNMENT ISSUE'S AND PROBLEMS WITH THE TRACTION SYSTEM. DUE TO LOCKING THE BRAKES THIS ACCIDENT WAS CAUSED. IT WAS ON A CITY STREET WHILE I WAS IN MOTION HOWEVER THE FORWARD COLLISION KICKED IN WAY EARLY AND SLAMMED THE BRAKES WHICH IS EXTREMELY DANGEROUS IN COLD AND WET ROAD CONDITIONS. THERE IS A STRUCTURAL INTEGRITY ISSUE NEAR THE CARS SUSPENSION WHERE A ROD IS ROUNDED AT THE ENDS, BUT FLAT IN THE CENTER AND WHEN THE COLLISION WITH CURB HAPPENED IT BENT THAT BAR AT THE FLAT PART CAUSING THE ALIGNMENT ISSUE. THIS ACCIDENT ALSO CAUSED MY CAR TO LIFT OFF THE GROUND ABOUT 6 INCHES AND TO DRIVE STRAIGHT REQUIRED ME TO TAKE ONE WHOLE LANE OF TRAFFIC AND TURN MY STEERING WHEEL 90 DEGREES TO STAY STRAIGHT AND ON THE ROAD. THIS EXTREMELY DANGEROUS FOR THIS SYSTEM TO REACT AS IS DID AS IF IT DID NOT REACT I HAD PLENTY OF TIME AND SPACE AND WOULDN'T HAVE WRECKED. THE SPEED LIMIT IN THE AREA IS 15MPH AND I WAS GOING NO MORE THAN 10MPH DUE TO THE SNOW AND FROZEN ROADS. THIS HAS GIVEN ME MIGRAINES AND I HAVE HAD ISSUES WITH MY WRISTS, NECK, BACK AND RIBS DUE TO THE WHIPLASH CAUSED AS THE CAR ENDED UP SPEEDING UP HEADING INTO THE CRASH DUE TO THE ABRUPT HARD SLAM OF THE BRAKES CAUSED BY THE FORWARD COLLISION ON ICY ROADS. THE IMAGES ATTACHED ARE OF THE PASSENGER SIDE REAR WHEEL. | Crash: Yes Fire: No Injuries: 1 | 2,500 |
| Nov 2020 | FORWARD COLLISION AVOIDANCE | THE COLLISION LIGHTS KEEP COMING ON I HAVE TAKEN THIS CAR TO NISSAN NOW ABOUR 4/5 TIMES AND HAVE TO TAKE IT AGAIN AS THE PROBLEM IS NEVER RESOLVED. I WROTE TO CORPORATE AND WAS BRUSHED OFF. ITS A SAFETY ISSUE NOW BECAUSE IF IM DRIVING THE VEHICLE IT CAN ABRUPTLY STOP AND CAUSE AN ACCIDENT. I FEAR DRIVING THIS CAR BECAUSE IT NOT ONLY JEOPARDIZES MY SAFETY, MY FAMILES BUT THE OTHER DRIVERS ON THE ROAD. NISSA. NEEDS TO ACCEPT LIABILITY AND JUST TAKE BACK THIS JUNK. I SHOW THE DEALERS THESE VIDEOS AND PICTURES WITH THE DIFFERENT TIMES AND MILEAGE AND PROBLEM STILL PERSISTS. I DUNNO WHAT OTHER OPTIONS I HAVE LEFT. THANK YOU | Crash: No Fire: No | Unknown |
| Nov 2020 | WHEELS | REPLACED TIRE AFTER BRING IT TO THE DEALERSHIP AND SHOWING THEM THE DEFECTIVE TIRE, THEY THEN CHARGE ME 200 AND SOME ODD DOLLARS TO FIX IT NOW THERE'S A RECALL ON IT I CALLED THE DEALERSHIP THEY'RE REFUSING TO GIVE ME A REFUND MADE ME CALL NISSAN CORPORATE NISSAN CORPORATE RESPONSE WAS THEY DON'T MAKE TIRES | Crash: No Fire: No | Unknown |
| Nov 2020 | BACK OVER PREVENTION | MY BACKUP CAMERA SEEMS TO BE DISPLAYING THE SAME ISSUES THAT ENDED UP IN THE 2019 NISSAN ALTIMA BEING RECALLED. IT WAS WORKING CORRECTLY. NOW, WHENEVER I SHIFT INTO REVERSE, IT SHOWS A BLANK SCREEN ONLY FOR THE BACKUP CAMERA. ALL MY OTHER CAMERAS ARE OPERATING FINE. THE REAR SONAR STILL WORKS, BUT THE BACKUP CAMERA WILL NOT DISPLAY ANY IMAGES. I HAVE CHECKED TO MAKE SURE THAT THE CAMERA IS STILL WHERE IT SHOULD BE, AND IT IS. I'VE TRIED SHUTTING DOWN MY VEHICLE, EXITING AND LOCKING PROPERLY AND THEN RE-ENTERING AND STARTING UP THE VEHICLE BEFORE TESTING THE BACKUP CAMERA. STILL NO IMAGE. | Crash: No Fire: No | Unknown |
| Oct 2020 | TIRES | CONTINENTAL PRO CONTACT TIRE: NON-ROAD HAZARD TIRE SIDEWALL FAILURE ON BARELY WORN TIRE, POTENTIALLY LEADING TO LOSS OF VEHICLE CONTROL AND/OR VEHICLE ROLLOVER. TIRE CONCERN WAS INITIALLY INDICATED WITH A MILD (~26 PSI) LOW TIRE PRESSURE WARNING. AFTER STOPPING TO INSPECT, NO DEBRIS OR OTHER INDICATION OF PUNCTURE WAS NOTED, SO PRESSURE WAS ADDED TO RETURN TO FACTORY SETTINGS. HOWEVER, HOURS LATER AND AT HIGHWAY SPEED, LOW TIRE PRESSURE INDICATION RETURNED (TO A SIMILAR LOW VALUE IN THE MID-20'S, FOLLOWED WITHIN MINUTES BY SUDDEN PRESSURE DROP AND TIRE DISINTEGRATION. VEHICLE CONTROL WAS COMPROMISED DUE TO SUDDEN TIRE FAILURE. UPON TIRE REMOVAL AT SIDE OF FREEWAY, I NOTED THAT THE INTERIOR TIRE SIDEWALL WAS MISSING SUBSTANTIAL CHUNKS OF RUBBER, A CLASSIC "BLOW OUT." THE NEXT DAY A VERY CAREFUL INSPECTION BY LOCAL DISCOUNT TIRE STORE REVEALED ABSOLUTELY ZERO INDICATION OF PRE-FAILURE PRESSURE LOSS: NO NAIL OR OTHER DEBRIS PUNCTURES IN ANY PART OF THE REMAINING TIRE, AND ZERO/NO INDICATION OF PRIOR LOW-PRESSURE OPERATION (WHICH COULD LEAD TO TIRE OVERHEATING AND SUBSEQUENT FAILURE). STRONGLY SUSPECT EITHER A MAJOR CONSTRUCTION OR MATERIAL DEFECT WAS LIKELY CAUSE OF THIS HAZARDOUS AND NEARLY SPONTANEOUS TIRE FAILURE, ON A TIRE MOUNTED ON A NEW CAR UNDER A YEAR OLD, AND WITH MINIMAL TIRE WEAR. UPON SUBMISSION OF THIS COMPLAINT I WILL CONTACT DISCOUNT TIRE AND REQUEST TIRE BE RETAINED FOR SUBMISSION/INSPECTION, IF DESIRED; PLEASE ADVISE PROMPTLY IF YOU'D LIKE TO INSPECT THE TIRE. | Crash: No Fire: No | 12,900 |
| Oct 2020 | SEATS | I WAS IN A NISSAN ALTIMA WITH THREE PASSENGERS, TWO IN THE BACK SEATS AND ONE IN THE FRONT SEAT. WHEN IN THE PROCESS OF TURNING LEFT SOMEONE CRASHED INTO THE REAR OF MY VEHICLE. BOTH THE FRONT SEATS BROKE AT THE HINGE PUSHING THE SEATS BACK INTO THE BACKSEAT PASSENGERS. THIS RESULTED IN MINOR INJURIES TO THEM; SCRAPS ON LEG AND HEAD, BLOODY NOSE AND BRUISED TEETH. IF THE SEATS HAD NOT FAILED, THESE MINOR INJURIES WOULD NOT HAVE OCCURED. IT IS ALSO UNCLEAR HOW NECK ISSUES ON THE DRIVER AND PASSENGERS WERE EXACERBATED. MY VEHICLE WAS MOVING SLOW AND WAS NOT YET AT A FULL STOP. IT WAS ON A RURAL TWO LANE ROAD. THE SPEED LIMIT WAS 50 MPH.*DT | Crash: Yes Fire: No Injuries: 4 Towed Medical attention | 15,000 |
| Sep 2020 | ENGINE | THE ENGINE LIGHT CONSTANTLY COMES ON. HAVE HAD THE SOLENOID VALVE TIMING CONTROL REPLACES TWICE AND ENGINE LIGHT BACK ON FOR THE SAME PROBLEM. I HAVE HAD MY CAR FOR 6 MONTHS AND HAS BEEN IN THE SHOP FREQUENTLY. | Crash: No Fire: No | 5,208 |
| Sep 2020 | SEATS | POPPING NOISE HEARD FROM LUMBAR AREA OF PASSENGER SEAT BACK. DEALERSHIP SAID THE SOUND IS INSIDE THE SEATBACK AND IS FROM THE SHIFTING OF THE SPRINGS. THEY SAID THEY TESTED THREE OTHER 2020 NISSAN ALTIMA SEATS AND THEY ALL HAD THE SOUND WHEN PRESSED AGAINST OR WHILE SITTING IN AND MOVING FORWARD AND BACK AGAINST THE LUMBAR PART OF THE SEAT. THEY SAID IT'S NORMAL. IT'S AN ANNOYANCE. NO REASON WHY A 2020 BRAND NEW CAR SHOULD HAVE A POPPING SOUND FROM SPRINGS EVERYTIME SOMEONE SITS IN IT, MOVES THERE BACK AGAINST THE SEAT OR SIMPLY TOUCHES THE BACK REST WITH THEIR HAND. | Crash: No Fire: No | Unknown |
| Sep 2020 | UNKNOWN OR OTHER | JUST PURCHASED MY CAR 2 MONTHS AGO, AND I'M STARTING TO SEE CHIPS/CRACK ON THE TOP OF THE WINSHIELD. I DIDN'T HIT ANYTHING OR ANY DEBRI. I BELEIVE THIS IS A DEFECT. I AM GOING TO SEE THE DEALERSHIP, AND SEE WHAT THEY TELL ME. | Crash: No Fire: No | 1,200 |
| Aug 2020 | UNKNOWN OR OTHER | I KNOW THIS IS A WELL KNOWN ISSUE SPECIALLY FOR ANDROID PHONE USERS. I AM HAVING A PROBLEM WITH THE HEADUNIT WHEN PLAYING A SOUND THROUGH ANDROID AUTO. I HAVE BEEN RESEARCHING FOR SOLUTIONS BUT NOTHING FOR THE ALTIMA. SOFTWARE UPDATE TO 0910 FIXED THE NISSAN SENTRA MUSIC STUTTERING ISSUE BUT NISSAN HAVEN'T DONE IT TO THE ALTIMAS. I HAVE BEEN GOING BACK AND FORTH TO MY DEALERSHIP AND THEY ALWAYS SAY THE ENGINEERING DEPARTMENT ARE LOOKING ONTO IT. MY CAR IS A 2020 ALTIMA AND THIS HAS BEEN GOING ON EVER SINCE (2019) THIS NEWER MODEL (L34) HAD CAME OUT AND STILL NO FIX. AND THE DEALERSHIP BARELY KNEW THIS ISSUE.. MAYBE BECAUSE THERE IS MORE APPLE USERS THAN ANDROID USERS. WHO KNOWS. | Crash: No Fire: No | Unknown |
| Aug 2020 | UNKNOWN OR OTHER | CAR RATTLES WHEN GOIN OVER POT HOLES COULD BE A RECALL FROM A 2013 NISSAN CAUSE THAT CAR RATTLED | Crash: No Fire: No | Unknown |
| Aug 2020 | UNKNOWN OR OTHER | FIRST MY WINDSHIELD SHATTERED FROM A SMALL PEBBLE, NO BIGGIE, WELL TODAY MY SUNROOF BLEW AND HUGE WHOLE AND FLEW OFF | Crash: No Fire: No | Unknown |
| Jul 2020 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2020 NISSAN ALTIMA. THE CONTACT STATED THAT UPON APPROACHING A STOP LIGHT, HE ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKE PEDAL FAILED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD BUT TO NO AVAIL; DUE TO THE BRAKE FAILURE, HE BUMPED INTO THE VEHICLE IN FRONT OF HIM AT 5 MPH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. NO INJURIES WERE REPORTED DUE TO THE FAILURE AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RESUME NORMAL DRIVING AFTER THE ACCIDENT. THE CONTACT STATED THAT THE FORWARD EMERGENCY BRAKING SYSTEM FAILED WITHOUT WARNING WHICH CAUSED THE ACCIDENT. CONCORD NISSAN (1290 CONCORD AVE, CONCORD, CA 94520) WAS NOTIFIED OF THE FAILURE AND INFORMED HIM TO BRING THE VEHICLE IN FOR INSPECTION; THE VEHICLE HAD YET TO BE INSPECTED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 260. | Crash: Yes Fire: No | 260 |
| Jun 2020 | UNKNOWN OR OTHER | MY FATHER IS CURRENTLY DRIVING ONE FROM ENTERPRISE WE DON'T KNOW IF THE GLASS HAD A HAIRLINE CRACK PREVIOUSLY EXISTING OR IF THE CAR WINDOW GOT VANDALIZED BUT THE WHOLE WINDOW IS GONE AND THE ALARM SYSTEM DIDN'T EVEN GO OFF ETHER. I THINK THE HEAT HIT IT AND MADE THE WINDOW EXPLODE GLASS FROM THE WINDOW WENT EVERYWHERE THE CAR ONLY HAD 27,866 WHENEVER WE GOT IT FROM THE RENTAL CAR PLACE MONDAY I FEEL LIKE NISSAN NEEDS TO CONDUCT AN INVESTIGATION INTO THIS INCIDENT MYSELF AND MY FATHER BOTH TOLD ENTERPRISE ON BLACKSTOCK RD WE FELT LIKE THE CAR HAD A DEFECT. | Crash: No Fire: No | Unknown |
| Jun 2020 | AIR BAGS,STRUCTURE | AIRBAGS LIGHT STAYS ON AND JUST RECENTLY THE BACK PASSENGER DOOR WARNING LIGHT CAME ON WHILE I WAS DRIVING ON THE HIGHWAY BUT THE DOOR WAS STILL CLOSE. *TR | Crash: No Fire: No | Unknown |
| May 2020 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | THE VEHICLE'S SPEEDOMETER WILL "TWITCH" AT VARIED SPEEDS LIKE THERE IS AN ELECTRICAL "PULSE" GOING THROUGH THE SPEEDOMETER NEEDLE. I HAD THE CAR IN THE SERVICE DEPARTMENT OF BUTLER NISSAN IN MACON, GEORGIA; THE SERVICE WRITE ADVISED ME THAT THE MECHANIC DID SEE THE ISSUE AS I DESCRIBED, AND STATED THAT THE SERVICE MECHANIC TOOK A BRAND NEW ALTIMA OUT TO SEE IF HE COULD DUPLICATE THE PROBLEM, AND THE BRAND NEW ALTIMA DID THE SAME EXACT THING. THIS OCCURS BOTH DRIVING FREELY AND BY USING THE CRUISE CONTROL AT A SET SPEED. | Crash: No Fire: No | 5,000 |
| Apr 2020 | LATCHES/LOCKS/LINKAGES,SERVICE BRAKES | TL* THE CONTACT OWNS A 2020 NISSAN ALTIMA. CONTACT STATED SHORTLY AFTER THEY PURCHASED THEIR VEHICLE THEY NOTICED THE HOOD OF THEIR VEHICLE WOULD NOT ALIGN PROPERLY. CONTACT TOOK THE VEHICLE TO A SPECIALIST WHO REPAIRED THE VEHICLE WITH A BUMP STOP NOD. HOWEVER, VEHICLE'S HOOD BECAME LOOSE AND BEGAN TO MAKE A RATTLING NOISE. CONTACT STATED THE VEHICLE' S REMOTE START BUTTON BEGAN TO MALFUNCTION. ALSO, WHEN THE CONTACT WAS STOPPED AT A RED LIGHT, OR WHENEVER, THEY ATTEMPTED TO APPLY THE BRAKE PEDAL, THEY NOTICED THE VEHICLE WOULD HESITATE TO BRAKE AND HESITATE TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE'S EMERGENCY BRAKES WOULD SUDDENLY ACTIVATE OR THE BRAKES, THEMSELVES, WOULD PREMATURELY ACTIVATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP (COGGIN NISSAN ON ATLANTIC IN JACKSONVILLE ADDRESS: 10600 ATLANTIC BLVD, JACKSONVILLE, FL 32246 PHONE: (904) 747-3915) WHO INFORMED THEM THAT SENSORS NEEDED TO BE CLEANED AND THE SHUTTER GRILL WAS MALFUNCTIONING. THE VEHICLE'S SHUTTER GRILL WAS REPLACED. THE CONTACT STATED THAT THREE DAYS AFTER WHILE DRIVING APPROXIMATELY 60 MPH WHEN ANOTHER VEHICLE CUT IN FRONT OF ANOTHER VEHICLE, THE CONTACT ATTEMPTED TO APPLY THE BRAKE PEDAL, HOWEVER, THE BRAKE PEDAL TRAVELED TO THE FLOOR CAUSING THE CONTACT TO REAR-END ANOTHER VEHICLE. THE AIR BAGS DID DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THEIR RIGHT LEG, BOTH ARMS AND HEAD. MEDICAL ATTENTION WAS NEEDED. THE CONTACT CONTACTED THE MANUFACTURER WHO STATED THAT THE BRAKES WERE A SUPPLEMENTARY AID, AS WELL AS, OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 1,619. *LN THE CONSUMER STATED ON 01/19/2020 WHILE DRIVING 60MPH, THE EMERGENCY BRAKING SYSTEM PREMATURELY ENGAGE CAUSING THE VEHICLE TO SLAM ON THE BREAKS. THE WARNING LIGHTS WERE ILLUMINATED AND THE TIRES BEGAN SPINNING. DEALER WAS NOTIFIED. ON ANOTHER OCCASION THE BRAKES FAILED RESULTING IN A CRASH.*JS CONSUMER STATED WHILE DRIVING SHE WAS CUTOFF BY ANOTHER CAR. WHILE BRAKING TO A COMPLETE STOP HER DRIVER ASSISTANCE TECHNOLOGY FAILED WHICH CAUSED A REAR END COLLISION. AIRBAGS DEPLOYED HITTING THE CONSUMER IN THE FACE UPON IMPACT.*JB | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 1,619 |
| Mar 2020 | ELECTRICAL SYSTEM | BLIND SIDE WARNING NOT WORKING - RADAR NOT AVAILABLE DUE TO SIDE OBSTRUCTION. SEVERAL TIMES THE INSTRUMENT PANEL HAS MALFUNCTION - NISSAN CLAIMS CAR MUST BE SPOTLESS OR IT WON'T FUNCTION PROPERLY. I HAVE NEVER HAD SUCH ISSUES WITH OTHER MAKES. THE EBS WARNING LIGHTS COME ON MOST OF THE TIME WHEN TEMPERATURE DROPS BELOW FREEZING. I THOUGHT THIS CAR PROVIDED SAFETY, INSTEAD IT DOES THE OPPOSITE. NISSAN CLAIMS WHEN THERE'S SNOW ON THE GROUND SAFETY FEATURES WON'T WORK. WHY HAVE THEM THEN? MAKE A POINT OF THIS BEFORE I PURCHASE. I WASHED THE CAR AND IT BLIND SIDE DETECTOR STILL WON'T WORK. IT WOULD BE SAFER TO PRODUCE A CAR WITHOUT SUCH FEATURES SO I DON'T GET DISTRACTED BY FLASHES ON THE INSTRUMENT PANEL. SOMETIMES THE EBS WARNING GOES OFF WHEN STOPPED SOMETIMES WHEN DRIVING. ALL OF THIS STARTED OCCURRING IN LATE NOVEMBER 2019 WITH ONLY 500 MILES ON THE CAR. IF THE TEMPERATURE IS ABOVE FREEZING THE EBS WARNING STAYS OFF BUT THE BLIND SPOT WARNING HAS NOT WORKED IN 4 MONTHS. I WAS AT THE DEALER TODAY (3/26/2020) AND HAVE TO RETURN TOMORROW. | Crash: No Fire: No | 500 |
| Feb 2020 | UNKNOWN OR OTHER | I TOOK POSSESSION OF MY CAR ON 1/21/2020. THE FIRST TIME I USED THE NAVIGATION, ON 2/3/2020 I MISSED A DENTIST'S APPOINTMENT I WAS GOING TO FOR THE FIRST TIME.I ENTERED THE TOWN THEN THE BUILDING NUMBER AND STREET NAME. THE DIRECTIONS SENT ME IN A COMPLETELY OPPOSITE DIRECTIONS. ON 2/25/2020 I WAS DRIVING ON THE HIGHWAY WHEN AN ALERT APPEARED ON THE BOARD. IT DID NOT CLARIFY THE PROBLEM, IT ADVISED TO REFER TO THE MANUAL. I TOOK THE CAR TO THE CLOSEST NISSAN DEALERSHIP, MARTIN NISSAN. THE SERVICE MANAGER, GUY DE LEO, ENTERED HIS OWN ADDRESS, CHOOSING THE TOWN FIRST, AND HE GOT WRONG DIRECTIONS AS WELL. I CONTACTED NISSAN, AND THE MATTER WAS PASSED TO THE ESCALATION DEPARTMENT. A MAN BY THE NAME OF JAMES, DIRECT TELEPHONE NUMBER 615-725-7737, CALLED ME. I EXPLAINED THE TWO PROBLEMS. HE STATED THAT HE WOULD REVIEW THE MATTER AND THAT NISSAN MIGHT REPLACE THE 2020 ALTIMA 2.5 SL. HE CALLED ME TODAY, 2/28/2020 AND TOLD ME THAT HE SPOKE TO GUY DE LEO AT MARTIN NISSAN, WHO TOLD HIM THAT THE NAVIGATION HAD NOT MALFUNCTIONED, ALTHOUGH HE SAW IT DO SO HIMSELF. AS FOR THE ALERT THAT APPEARED ON THE DASHBOARD, HE TOLD JAMES THAT HE HAD SCANNED A PAGE OF THE MANUAL REFERRING TO THE ALERT. JAMES, JUST A NISSAN REPRESENTATIVE, DECIDED THAT SINCE NO REPAIRS WERE NEEDED THE CAR WOULD NOT BE REPLACED. I HAVE NO OTHER CAR, AND I AM VERY FEARFUL WHILE DRIVING, NOT KNOWING WHAT ELSE WILL MALFUNCTION. *LN CONSUMER STATED DRIVING HOME ON MARCH 5TH, 2020 2 MORE INCIDENTS HAPPENED. NAVIGATION HASN'T BEEN USED FOR A WEEK, WOULD COME ON BY ITSELF WHILE DRIVING AND GAVE DIRECTIONS. ALSO, ISSUES WITH VENTILATION WHERE IT WOULD CHANGE ON ITS OWN. MANUFACTURE WROTE BACK STATING CAR WOULD NOT BE REPLACED AND CAR AS MALFUNCTIONING AND NOT SAFE.*JB | Crash: No Fire: No | 295 |
| Feb 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | TL* THE CONTACT OWNS A 2020 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE THE AUTOMATIC ELECTRONIC BRAKING ACTIVATED ALTHOUGH NO OBJECTS WERE PRESENT BEHIND THE VEHICLE. ADDITIONALLY, WHILE SWITCHING TO THE REVERSE THE MESSAGE INDICATING AN OBJECT WAS BEHIND THE VEHICLE WAS DISPLAYED. WHILE DRIVING THE VEHICLE HESITATED AND VIBRATED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE BLIND SPOT MONITORING SYSTEM ALSO EXPERIENCED INTERMITTENT FAILURES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (METRO NISSAN OF MONTCLAIR (9440 AOTPEX ST. MONTCLAIR, CA) WHO INDICATED THE CRASH AVOIDANCE SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 3,000 |
| Jan 2020 | STEERING,SUSPENSION,UNKNOWN OR OTHER | I JUST PURCHASE THIS VEHICLE THROUGH NISSAN TWO MONTHS AGO AND IT ONLY HAS 2000 MILES ON IT. SINCE I HAD THE CAR MY CAR MAKES LIKE A CLICKING POPPING NOISE WHEN I TURN MY WHEEL WHILE HITTING BUMPS. SO I LOOKED AT REVIEWS AND PEOPLE HAVE COMPLAINED ABOUT IT WITH THE 2019 NISSAN ALTIMA AND THERE HAPPENING WITH THE 2020 TOO... I SPENT A LOT OF MONEY FOR THIS VEHICLE AND FEEL LIKE THIS NEEDS TO BE RECALL BECAUSE I CAN SEE THAT ONLY NOT THE ONLY ONE THAT HAS COMPLAINED ABOUT THE SITUATION.... IT FEELS LIKE MY WHEEL IS GOING TO FALL OFF IT'S THAT LOUD... | Crash: No Fire: No | Unknown |