Complaint volume
31 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Mazda Mazda3 Complaints
31 consumer-submitted complaints on record for the 2020 Mazda Mazda3, grouped by component category.
31 Total complaints
0 Crash reports
0 Fire reports
0 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, service brakes,forward collision avoidance, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity context
The enriched records we matched do not show crash, fire, injury, or fatality flags. Still check complaint summaries for repeated drivability, braking, electrical, or visibility symptoms.
Mileage clue
Mileage is available on 6 complaints, with an average reported failure mileage of 4,247 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, service brakes,forward collision avoidance, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Mazda Mazda3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Mazda Mazda3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Mazda Mazda3 complaints?
0 Crash
0 Fire
0 Injury
0 Fatality
0 Towed
0 Medical attention
What are the most common 2020 Mazda Mazda3 complaint categories?
FORWARD COLLISION AVOIDANCE 12
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 2
ELECTRICAL SYSTEM 1
ELECTRICAL SYSTEM,ENGINE 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LANE DEPARTURE 1
EQUIPMENT 1
FUEL/PROPULSION SYSTEM 1
POWER TRAIN 1
SEAT BELTS 1
SERVICE BRAKES, HYDRAULIC 1
31 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2021 | FORWARD COLLISION AVOIDANCE | I was driving 35MPH on a side street in “sport” mode. Car system beeped, car auto stopped, red circle with explanation mark and the word Break appeared on my center console. My drive shift popped out of Drive. No object was in front of my car, nothing ran out in front of it. Fortunately, there weren’t any other cars behind me or an accident would have followed. | Crash: No Fire: No | Unknown |
| May 2021 | FORWARD COLLISION AVOIDANCE | THIS CAR IS ONLY A FEW MONTHS OLD, WITH ONLY 1600 MILES. WHILE DRIVING AT APPROX 30 OR 40 MPH THE SMART BRAKE SYSTEM (SBS) FALSELY DETECTS RANDOMLY AN OBSTACLE WHILE DRIVING, ACTIVATING THE AUTOMATIC EMERGENCY WARNING LIGHT AND ALARM. THE MAZDA DEALER WAS UNABLE TO DUPLICATE OR REPAIR THE PROBLEM ALTHOUGH THIS HAS BEEN REPORTED NUMEROUS TIMES AND WAS PART OF AN EARLIER RECALL. I.E.MAZDA RECALL NUMBER 4219L | Crash: No Fire: No | 1,600 |
| Mar 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I WAS DRIVING MY VEHICLE STRAIGHT AHEAD ON A TWO-WAY CITY STREET WITH NO OTHER VEHICLES IN FRONT OR ON MY SIDES. I WAS TRAVELING AT A SPEED OF 40 MPH. THE TWO-WAY STREET IS SEPARATED BY A CONCRETE DIVIDER AND TROLLY TRACKS. A "BRAKE!" ALERT APPEARED ON THE DISPLAY SCREEN FOLLOWED BY BEEPS. SUDDENLY THE BRAKES WERE ENGAGED BRINGING THE VEHICLE TO A COMPLETE STOP CAUSING THE VEHICLE BEHIND TO COME TO A SCREECHING HALT. IN A FEW SECONDS I WAS ABLE TO DRIVE OFF. | Crash: No Fire: No | 9,706 |
| Mar 2021 | UNKNOWN OR OTHER | MY VEHICLE IS LESS THEN A YEAR OLD AND HAS LESS THAN 10000 MILES ON IT. THE PAINT IS CHIPPING EXTREMELY EASILY. WITHIN THE FIRST MONTH I HAD 3 CHIPS IN THE PAINT ALL THE WAY DOWN TO BARE METAL ON THE DOORS. I BOUGHT A PAINT TOUCH UP PEN FROM MAZDA AND FILLED THEN IN. NOW, A FEW MONTHS LATER I FILLED IN 17, YES 17 MORE ON MY HOOD. I DIDNT EVEN COUNT THE CHIPS IN THE PAINT ON MY BUMPER. THIS IS ABSURD, MY OTHER VEHILCE THAT IS 17 YEARS ON AND HAS OVER 150K MIELS HAS 2 HOOD CHIPS!! AND IT'S DRIVEN THE SAME AMOUNT. | Crash: No Fire: No | 9,000 |
| Jan 2021 | STRUCTURE | WATER COMING INTO CABIN FROM DRIVER DOOR WINDOW. BROUGHT IT TO MAZDA SERVICE CENTER THREE TIMES AND THEY CANNOT FIGURE OUT WHERE WATER IS COMING FROM. WATER POOLS IN THE DOOR WHEN IT RAINS AND SEEPS INTO THE CABIN. | Crash: No Fire: No | 2,000 |
| Sep 2020 | STEERING | MY NEW 2020 MAZDA 3 PREMIUM WITH 1,177 MILES SUDDENLY TOOK COMPLETE CONTROL OF STEERING MY CAR. DRIVING 65-70 MPH ON A 3 LANE STRAIGHT HIGHWAY ON A CLEAR DAY, WITH LIGHT TRAFFIC, I MOVED ONE LANE TO MY LEFT, AND THE CAR TOOK OVER THE STEERING, PULLING MY CAR OUT OF THE LEFT LANE NEARLY MISSING THE CENTER CEMENT DIVIDER, THEN DARTING BACK ACROSS MY LANE AND HALFWAY INTO THE LANE TO MY RIGHT,THEN DASHING BACK TO THE CEMENT MEDIAN. I AM UNAWARE OF HOW MANY TIMES THE BACK AND FORTH OCCURRED, I TRIED TO SLOW THE CAR DOWN TO NO AVAIL. THE CAR WAS MOVING FAST, AND THE PATTERN THE CAR MOVED IN WAS VERY PRECISE, AS IF THE CAR KNEW NOT TO HIT THE MEDIAN AND GO FURTHER INTO THE LANE TO MY RIGHT. FINALLY THE CAR STOPPED STEERING ITSELF, AND I WAS ABLE TO EXIT THE HIGHWAY. MY CAR WAS NOT DAMAGED. I HIT MY HEAD TWICE ON THE DRIVES SIDE DOOR. I DID NOT REQUIRE MEDICAL ASSISTANCE. | Crash: No Fire: No | 1,177 |